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Americor Reviews

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9.0

Overall Score

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Walter Hamelink

So far I am very satisfied with Americor. They are doing exactly what they said they were going to do. There is a ways to go yet, but I expect the same service to the conclusion as I have received now.

1 year ago

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Sandra Painter

Vanessa was so great and understanding. Nobody could have been any better than she has been. So far everything has been wonderful and God has blessed us with someone that understands us.

1 year ago

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Chris Quevedo

Awesome company! I was nervous at first, but the employees are very good communicators, the company really takes care of everything. Your credit is affected but in a year, my credit is quickly going back up!!

1 year ago

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Richard Tanner

The folks at Americore have treated me just like a team member. I am starting to see the results just like it was promises. Thanks Americore for giving me the chance to get back on top of my financial game again.

1 year ago

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Christina Samione

They made the process really easy to get all my stuff paid off in such a short amount of time with no interest. I appreciated all the information. They provided me to make me feel comfortable moving forward

1 year ago

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Kathryn Beals

Working with Americor and my agent Melissa S. Has been amazing! I already have my first settlement within the first 30 days! They have fulfilled what they told me at signup and I am impressed!

1 year ago

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Lashonda Butler

I've been with the company for about a month now and I love the fact that they make sure you're in the loop on every aspect of how the process works. I got my first settlement offer today!!

1 year ago

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priscilla catlin

I still have debt and accounts still in . I thought was in the total debt process. From the beginning I was told that it would take some time I been in the program for 14 months. I’m paying into it but my credit score is not getting better yet . Americor is not reporting my payments. I was told after 6months I would be offered a line of credit to pay off remaining debt. That has not happened yet . I’m optimistic about the future outcome since my credit was impacted during COVID-19

1 year ago

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Reply from Americor

Dear Pricilla,

We apologize for any confusion or disappointment you've experienced during your time in our program. Our goal is to assist you in achieving financial stability and relief from debt, and we're actively working to address your concerns. We understand the importance of your credit score improving. We apologize for any miscommunication regarding the timeline for offering a line of credit and want to assure you that we're here to provide support and clarification moving forward. Please reach out to our customer support team at Officeofthepresident@americor.com if you have any further questions or concerns. Thank you for your patience and understanding.

Sincerely,
Americor

Apr. 19th, 2024

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Beth Williams

Personable, helpful , completely non-judgemental initial contact who seems to genuinely want to help me. Easy to get started with them, quick, straightforward, easy to understand, and comforting process.

1 year ago

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Alan Kinsey

Jonathon, was very helpful on the phone with us....and although we have yet to see any results (the call was only on Friday 4/5), we'll be looking forward to seeing what the results will be....

1 year ago

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Deborah Goodwin

JaiMarie F. was the best person to talk to. She was very thorough and has the best personality. I appreciate her and Americor, they have done a great job for me and my finances.

1 year ago

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Virginia Landers-Rios

Americor has helped me extremely. They have done an amazing job helping me with getting my creditors to settle and allowing me to be almost debt free again! I am very satisfied with this company!

2 years ago

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MANUEL RAMIREZ

So far the service has been excellent, very courteous staff who know how to explain step by step everything necessary to easily understand the entire process. Congratulations.

2 years ago

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Paula Clinton

I have just signed up for this service and so far I am satisfied with how I was treated on the phone and how thorough Kayden was in relaying all the information and answering all my questions.

2 years ago

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Rosemary Arguello

Americore is awesome! They helped me with my debt and helped fix my credit score big time. 10 months in debt recovery and Its already a huge difference. Thank you Americor for helping me.

2 years ago

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Gina White

I appreciate the honesty of the consultant, Ari. I feel hopeful, where previously, I was feeling hopeless... I'm looking forward to the challenge of resolving my credit issues.

2 years ago

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Art Liebsch

The people of Americor have helped me out a lot. Everything I’ve been told would happen, from day, has been working out. The customer service that I have received has been great!

2 years ago

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Melissa Markel

The person was very nice. To have my debt to be paid off in 3 yrs and my credit score goes up made me happy. My debt will be gone. They made sure that I could afford it before proceeding.

2 years ago

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Eddie Garcia

Professionalism is unmatched. Received a call from a representative giving me good news of a settlement agreement with one of my creditors. Details were explained and my questions answered.

2 years ago

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Norma Simmons

They are very responsive every time I contact them. They’ve been able to answer all my questions, and I trust them to make the best decisions on all interactions they complete for me.

2 years ago

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Steven Regensburger

my loan officer/interpreter, Brian was absolutely great at handling my application and explaining to me how the debt consolidation works. I'm glad I had him as my loan advisor. Give him a raise!

2 years ago

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Jeremy Towsley

Love the customer service. Very personal, professional, and incredibly knowledgeable. Definitely experts in this field. I can’t say more how much I appreciate this company!

2 years ago

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Betty Tavenner

I was on the phone for over an hour being informed and directed as to how Americor will be able to help me get out of debt. I feel there is light at the end of my dark tunnel. I understand it won’t be an overnight but I look forward to checking the process on my portal. Thank you Americor for giving me the chance get my debt in order

2 years ago

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Ronald Proudfoot

I enjoyed how easy it was to fill out the forms and if I had any problems that's all I had to do was call Americorps and they help me out 100%. So so far so good I am enjoying it

2 years ago

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Jerry Howe

Erica was super helpful and very polite! She helped get the process going fast and explained everything to my liking! If you're looking for help getting out of debt I recommend them !

2 years ago

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Ryan Burgess

My representative Sydney was so kind and helpful in explaining the process and my options for paying off my debt. I'm looking forward to finishing the program and have a fresh start in my financial life.

2 years ago

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Kelly McKinnon

I deeply appreciate the kind support and clear understanding of how debt resolution works. Thank you for helping me understand as well as take a huge weight off my shoulders.

2 years ago

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Deloris G. Foster

Communication was detailed and explained, questions answered. I just signed with them so I hope to be helped as they say they will. No negative ratings have I seen just great reviews!

2 years ago

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Tony Bergman

Too "hard" sell, had to change things twice to get it right, but they did get it done.. Instead of doing what I suggested, they pushed it through and then I had to all but "fight" to get it right. Waiting to see if it gets done according to the way they say it will. I am going to yell so LOUDLY if they don't get it right. we will see.

2 years ago

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Sheri Hogan

They all explained things completely, and asked repeatedly if I had any questions. They gave me different ways to contact them if I have any problems or questions in the future.

2 years ago

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Clyde London-Davis

Abigayle G. was super helpful, she helped me to get a clear understanding of the process. She was transparent about the pros and cons and reassured me of the benefits in the long term.

2 years ago

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Alexander Hanewich

Very responsive to your calls and needs. Anyone I have spoke with were knowledged and polite. It's a bit of a long process on the phone when you first get involved is my only unsatisfied feeling. Not everyone has that kind of time to be on the phone, nor the service sometimes.

2 years ago

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Virginia Sprague

Americor is very quick to let me know when they have been able to work it out with one of my creditors to go on a payment plan with me, lower payments and stop interest accumulation. I appreciate everything they are doing.

2 years ago

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William Barron

I reached out to AmeriCore, after seeing an advertisement on Facebook. While struggling with my my finances, AmeriCore promised, within a short period of time, I can be debt free, and advised my credit scores would drop but after a year, I should see a major increase in my scores. Three of my four creditors were paid after 10 months (max debt of these three were approximately $1800). The biggest debt was $12000. After 7 months not paying this debt (AmeriCore advised not to converse with any debtors), the creditor sent me a settlement request to me reducing amount owed to $4600. This was sent to AmeriCore, I called to make sure it was received by them, as it was, but they advised me I did not have enough money in my account to negotiate any terms. I asked if I need to respond to creditor, AmeriCore told me “not to respond, as AmeriCore will wait until it goes to collections or to the creditors’ lawyers, in which AmeriCore lawyers will try and negotiate then, maybe to even a lower amount”. Again, I was “advised to do nothing”, that AmeriCore has everything under control. Fast forward to 01/2024, the creditor hired a lawyer and is now suing me for full amount of $12000+. AmeriCore’s response? Sorry but their lawyers will only negotiate no lower than 75% of full amount, which is same amount owed to begin with. The settlement offer of $4600 is no longer in play. AmeriCore’s negotiators only apologized and said that their credit department has me approved me to finance the amount requested by the lawyers, and my only option is to accept, or go to court and pay settlement plus lawyer fees. I unfortunately had to accept, and once Credit 9 sent me my loan paperwork, they wound up financing over $13000 at 28% interest, paying twice the amount I was paying to the original creditor! I tried to speak to AmeriCore for help, seeing how I had an offer in September for $4600 but was told to wait by AmeriCore until it goes to collections. No help was offered, other than apologizing for their error for not accepting the settlement offered. Even though “not enough money was in my account”, I could have accepted the $4600 offer, made payment arrangements myself, and I would not be stuck in this predicament I am in now. Long story short? If you are under AmeriCores guidelines and then f you can do something on your own, don’t wait for them to help I am NOT happy with my full service with AmeriCore, only the original first three settlements. The biggest debt wound up making my financial hardship even worse. With all this said, I cannot, will not recommend AmeriCore to anyone that is in dire need of help. They take your money, but doesn’t help when needed. My facts in this case is verified and as always stated, every conversation is recorded!

2 years ago

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Reply from Americor

We're truly sorry to hear about your disappointing experience with our company. It's disheartening to learn that our services did not meet your expectations, and we sincerely apologize for any frustration or inconvenience this has caused you.

We take your feedback very seriously, and we understand the importance of providing transparent and effective debt relief solutions to our clients. We deeply regret any misunderstandings or miscommunications that may have occurred during your time with us.

We acknowledge the challenges you faced with the handling of your largest debt and the subsequent legal proceedings. While we aim to provide comprehensive support to all of our clients, it's clear that we fell short in this instance, and for that, we apologize.

Please know that we are actively reviewing our processes and communication channels to ensure that we provide better guidance and support to our clients in similar situations. Your feedback will serve as an important learning opportunity for us as we strive to improve our services.

If you would like to discuss your concerns further or if there's anything specific we can do to address your issues, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to listen, learn, and work towards a resolution that meets your needs.

Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction and trust are of utmost importance to us, and we remain committed to making the necessary improvements to better serve you and our clients in the future.

Best regards,
Americor

Apr. 3rd, 2024

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Anthony Stovall

Totally satisfied✅ Out of 8 accounts starting in Sep 2023, 1st deposit I only have 4 left. Thanks Americor this is amazing. The staff has most definitely been working on my behalf. Appreciate you all.

2 years ago

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Barbara Elliott

Everyone is there to help me on this journey through uncharted territory! I’m scared and hopeful but moving ahead with this option. I am hoping for a great outcome as being buried in debt is awful!

2 years ago

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Ivy Silva

I love this company. It's so nice to know that they are working hard to help me get my credit back where it should be and I truly do appreciate it. Also they are always courteous, informative and kind.

2 years ago

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Lauren Brown

Just finished signing up with Ross N. Very informative, helpful and understanding. He really laud everything out for me, no shame for getting to this point of needing assistance. I am excited to see how they can help me!

2 years ago

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Mary Huff

They work with you and always there if you have a question. They let you know when they have a settlement amount for your consideration. So far I am very pleased with Americor. Thank you

2 years ago

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Irma L Vasquez

Agents, were so helpful providing information step by step asking question if I understand and asking if I had any question to please let them know. and answering all question that I had.

2 years ago

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Richard Stafford

I had the pleasure of speaking with Ashley and she was very helpful in navigating me through the process with easy to understand explanations and answering what questions I had as well.

2 years ago

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Joel Padilla

Their representatives are amazing. I’ve spoken to three different ones and they’ve all gone above and beyond to help and explain everything there is to know. Highly recommend.

2 years ago

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Beverly

Kennedy who helped me get started was very professional and kind. She was respectful and made me feel comfortable. She explained everything and answered all my questions. "THANK YOU KENNEDY", for giving me a big relief!

2 years ago

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Teresa Kelly

The representative was very polite and very helpful. Made me feel at ease talking to her about my concerns and she answered my questions without hesitation. I felt very comfortable talking with her.

2 years ago

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Terri Z Detroit, MI

I liked how fast be easy the process was and my representative was so helpful and knowledgeable. She was able to explain in detail how the program works and answered all my questions

2 years ago

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Katt Killa CA

Best credit reporting repair company on the market made me quit Lexington law firm and right off the bat score went up 76 points so yes yes yes go with these guys good luck Chad Carroll

2 years ago

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Dwane Hankins Ocala, FL

amazing company they did everything they said they would do. They got me to the title line loan now all my data is paid off. I will have one payment to them and then I will be debt-free before you know it.

2 years ago

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Aimee Falk Mount Pleasant, PA

Have Not going through the program yet, but I can tell you as soon as I talked to them to get signed up. I felt so comfortable felt like I'm going to be out of debt in no time. Great company, so far. Very happy 5 stars....

2 years ago

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raquel winter Charleston, SC

They understand that when you are trying to get back on your feet you might need the same information more than once. They work with you if re- scheduling a payment is needed and they have a great customer service team.

2 years ago

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Amanda Hovey Houston, TX

They are very friendly. They answer your question right away. They didn't make me feel ashamed about my debt. Everything was easily accessible on the App, I can see my progress. So far I am very pleased.

2 years ago