Name: Americor
Rating: 4.9

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Verified Customer

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Julie

When I was going to have problems paying they would not work with me at all. Just be careful who you work with, make sure that they're willing to work with you along the way.

4 years ago

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Cortez

Americor customer service is extremely friendly. A young lady who helped me out was awesome,explained everything.

4 years ago

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Anonymous

From the get go, they kept me well informed. The representative I worked with was nice and accommodating.

4 years ago

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Noir

Make sure they are they are the best option for you. They are very friendly and thorough. There have been a couple of instances when I didn't receive feedback.

4 years ago

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Susan

The process is taking too long. I told him I couldn't do the online question and answering because I don't have a computer and they wanted to do it over the phone but I don't like doing stuff over the phone. I don't have stuff on my phone. It dragged out the process. I thought they were going to combine my debt.

4 years ago

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Jearold

They could maybe make the experience a little quicker as far as contacting individual creditors. My main concern was the time it takes to call and negotiate a deal.

4 years ago

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Anonymous

So far they've been great and wonderful. The person explained everything very well and was very patient with me.

4 years ago

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Raymond

Americor is a very good company. When they want to do something for you, they dedicate all their resources to you.

4 years ago

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Gerald

I had a good experience talking with them. She explained everything to me. She did a great job. They are very nice.

4 years ago

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Jonah

I would recommend americor to anyone. They are diligent and very friendly. They keep up to date on their movements.

4 years ago

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Anonymous

It would be nice if you only worked with one or two people but they helped us and walked us through it.

4 years ago

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Jevonte

More communication would be better. There were some emails that never received an answer. All the information they have given me was very thorough.

4 years ago

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Berthony

The representative explained everything very well. He was very thorough and answered all my questions.

4 years ago

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Rose

Cody was the guy that helped me and he did a wonderful job. It is a great company. They really help you.

4 years ago

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Ronnie

They are always calling me and reminding me everything I need to do step by step. They are doing a good job.

4 years ago

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Andrea

Customer service is great. They explained everything. You can be on hold for a while before you get them.

4 years ago

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Jennifer

They were able to answer any questions I help me to the best of their ability. We didn't get the debt relief though because we didn't finish the program.

4 years ago

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Anne

The guy that I dealt with, Jesse, walked me through everything and answered questions, everything was taken care of.

4 years ago

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Pablo

The terms are very reasonable. They make it pretty. They streamline the process. They explain everything.

4 years ago

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Barbara

Customer support is always available and got back to me soon. I would tell me to hang in there with them.

4 years ago

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Tammie

There were some misunderstandings in the process because I had some other expectations that it should be paid off so they should be more clear with the client.

4 years ago

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Clay

Americor is very, very informative and explained everything with complicit details. I don't have any complaints at all.

4 years ago

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Mary

I would recommend Americor. If you want a company that works with you and helps you out, I'd say Americor is it.

4 years ago

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Tiesha New Baltimore, MI

Everyone Is Knowledgeable And Helpful It's Always A Pleasure No Matter Which Representative I Get Whenever I Call.

4 years ago

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Gabriel mode Coolidge, AZ

The process is simple and straightforward. It's explained thoroughly and everything is made extremely transparent.

4 years ago

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Antonio

Keep up the good work. I feel like the job was done alright. There were people there to explain it to me.

4 years ago

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sharron mckinnis-ungemach The Colony, TX

Recently became a client. So far interaction and response have been wonderful. Explained the program in detail and helping me get started in a way I could understand. Answered my questions. Has kept in touch with me.

4 years ago

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Wanda Lutzen Hales Corners, WI

Very helpful, never a number always a person. Nice that they would send you reminders. Truly happy for their help

4 years ago

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Anonymous

Very helpful. I asked questions and they explained it to me. I can upload my statements. They are very good.

4 years ago

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Jose

Americor is very professional. They did a great job communicating to make sure I had all the information I needed.

4 years ago

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Morrell

I used their service a very small amount, but from what I did It was fine I have no issue with. I would recommend sure.

4 years ago

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Jenny

The lady who helped us, Erica, was so wonderful and patient and she was really good and explained everything.

4 years ago

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Anonymous

They have a good customer service, they're gonna tell you everything, they gonna check what's the best for you.

4 years ago

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Baldomero

I'm in just the beginning and I don't know how it's gonna end but it looks like it is going to the right directions.

4 years ago

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J

They're very knowledgeable on what they're doing and very helpful and they always have patience with the costumer.

4 years ago

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Demie

Americor is the best way to go. They're really excellent with their customers and everything and I really like it.

4 years ago

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Wynn Sikes Taos, NM

Ask for some cease to communicate forms 3 weeks ago and still don't have them. I contacted Alexis and she finally got them to send some. She is a pleasure to work with.

4 years ago

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Jerry Simpson Nacogdoches, TX

Americor did settle credit card debts. Now they consolidated debt to loan company for 6 months and then we will have to find someone else to take over our debt loan. Started with $30,000 in debt we still owe $18,000 @ 18% interest. We are still in debt! It has been a hardship & still is!

4 years ago

Reply from Americor

Jerry,

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

Upon review of your account, This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this, Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Mar. 8th, 2022

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Verified Customer

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Minerva Perez Conroe, TX

We've gotten help from americor when there was no way out, thanks Americor for helping us in Time of need

4 years ago

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Joy Thomas Fort Lauderdale, FL

The consolidation process totally ruined my credit. I'm typically currently in a place where I cannot make any financial decisions.

4 years ago

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David

For the most part they are great to work with but it took a little bit of time and there are ridiculous walls with the service.

4 years ago

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Anonymous

It has worked out for me. Jared was the guy I worked with. He was very polite and professional and precise.

4 years ago

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Wayne slee Meadville, PA

They are very friendly, helpful, and care about helping you get your financial situation under control!!!

4 years ago

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Gyenn Bouchard Rogers, AR

They are great. They helped me combine almost all my credit cards into one payment. I love this company.

4 years ago

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Glen

You guys are doing a great job, The customer service explained everything and the service helped us out.

4 years ago

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Marty

This makes it easier to consolidate into one payment. They helped me understand quite a bit what they do.

4 years ago

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Johnna

Everybody was really nice and did everything they said they were going to. They did help me with the calls.

4 years ago

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Amy

Everybody was very courteous and answered questions. They were willing and able to take care of my things

4 years ago

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Javier

I believe the customer service is excellent. It's pretty thorough about everything. There's no pressure at all

4 years ago

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Scott

Any concerns or questions I had I feel like they really explained well and my concerns were addressed.

4 years ago

Americor Reviews