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Americor Reviews

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9.0

Overall Score

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Gerardo Cantu Alexandria, VA

I liked that you he agent seemed knowledgeable and explained in detail how the debt was going to be managed.

2 years ago

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Athena Stinson Bettendorf, IA

I am very pleased with all the help that Americor gave me. They helped with my bills and credit standings

2 years ago Edited January 2, 2024

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Jamie Craveiro Deer Park, NY

Unexpected funds taken out at random dates having to always look at the App even after talking with Customer service. But eventually settled my debt

2 years ago

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Max Brito Gardena, CA

Andrés C was a very helpful person it explain to me, how the program works very slow I find hem very helpful

2 years ago

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Kim Bohartz Loganton, PA

Jamie was very thorough and helpful while I was trying to decide if this was the best option for me.

2 years ago

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John Bruno Jr Westville, NJ

Very thorough and professional. I have been able to settled several of my debts in a short period of time.

2 years ago

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Leanne Salgado Hobbs, NM

Friendly and courteous people to talk to. I like that I had one representative who I spoke with throughout tge entire process.

2 years ago

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Analisa Vigil Lubbock, TX

The customer service was top notch! Sidney explained everything to me and answered all of my questions.

2 years ago

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Sheila Mckenzie Palm Beach, FL

I loved the presentation and the friendly ambience of hospitality. You all made me feel a lot better financially. 💕

2 years ago

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Nancy

They have done a great job in handling my creditors and getting me the settlements needed to become debt free.

2 years ago

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Lorrie H. Davidson Plano, TX

Effective service and open communication with the customer is great. Everything was explained thoroughly.

2 years ago

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Annette Scroggins GA

Kyle, the gentleman I talked with was very pleasant kind & easy to understand. He explained things to where I understood immediately.

2 years ago

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monica lawrence Warrenton, VA

Heather O was wonderful. She was nice, explained everything so it was easy to understand exactly what we were doing.

2 years ago

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Mir Mug

I canceled the service and yet my account was charged and I had to pay 35 for a stop payment. Very poor service. I tried to chat and no one was available and no one returned my call but when it came to signing me up for business, I was being spammed with calls.

2 years ago

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Reply from Americor

We sincerely apologize for any confusion regarding your cancellation request and the subsequent charge on a scheduled payment day. We understand the frustration this has caused, and we want to assure you that a refund will be promptly processed for the charge.

Your feedback is valuable, and we appreciate your patience as we work to resolve this matter. If you have any further concerns or if there's anything specific you would like us to address, please feel free to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we're committed to making things right for you.

Sincerely,
Americor

Dec. 6th, 2023

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Michele Spellins Ventura, CA

Excellent customer service!!! My credit card obligations are being negotiated and I couldn't be happier with Americor.

2 years ago Edited January 10, 2024

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christi kirkpatrick Copperas Cove, TX

My agent, Daniel S, was very personable. He made me feel comfortable and confident. Loved talking with him.

2 years ago

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Anita M Grisby

This program is still exceptional, I highly recommend They are knowledgeable and help every step of the way...

2 years ago Edited March 20, 2024

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marla maldonado Rancho Cucamonga, CA

Desire was great, she was very knowledgeable and friendly She is an asset to your company! Thank-you for all your help.

2 years ago

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leslie simek Cleveland, OH

Hard working and dedicated personnel all for you. Really make a difference and that is so awesome!!!

2 years ago Edited December 21, 2023

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Eric Valdez Miami, FL

They are very helpful and knowledgeable. Very professional. They have helped my very much with my credit ..

2 years ago Edited January 16, 2024

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Angela Harris Cortland, NY

Working with Dani was easy and informative. She took a difficult situation and helped make it open and less stressful.

2 years ago

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John Bay City, MI

They were very helpful guided me through the process answered my questions, and friendly to work with.

2 years ago

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Harold Foster Spartanburg, SC

The representative was very helpful. She was able to answer my questions. She gave me all the time that I needed.

2 years ago

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Juan Carlos Luckert Miami, FL

Fast, serious, honesty great dealing and negotiating company. I’m really happy to have the opportunity be part of it.

2 years ago

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Dean Morris Cleveland, OH

Missed a creditor they said that they seen them on my credit report and would add. I missed seeing that they weren't included in the settlement and they refuse to honor their word to negotiate them as an addendum to the plan.

2 years ago

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Reply from Americor

We sincerely apologize for any oversight regarding the inclusion of a creditor in your settlement plan. Your feedback is important to us, and we understand the frustration caused by the discrepancy between what was communicated and the current situation.

We are committed to resolving this issue promptly. To ensure that your concerns are addressed and the creditor is included in the settlement plan as initially discussed, please contact our customer service team at officeofthepresident@americor.com. We are dedicated to working with you to find a satisfactory resolution and honor our commitment to negotiating with the additional creditor.

We appreciate your understanding and the opportunity to rectify this situation. Thank you for bringing this to our attention, and we look forward to working closely with you to ensure a positive outcome.

Sincerely,
Americor

Dec. 4th, 2023

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Kachina Roberts Cookeville, TN

It is an easy way to consolidate loans but takes a while and once fully settled your payments go up from what you were paying before.

2 years ago Edited January 29, 2024

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Doug bates Granville, NY

Rep was very thorough explaining everything in the contract. Hopefully will get me back on track and out of debt.

2 years ago

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Marilyn Bailey Queens, NY

The young man that helped me was very well informed & very helpful. He explained everything to me & it all made since.

2 years ago

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Probal Chanda CA

It was clear to understand and Claudia was very helpful and transparent in communicating the details.

2 years ago

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donald garrell

I had to give all my bank info before I had access to the app that showed what all my debts were being settled at and compared to what I paid I could have settled with the banks directly and saved so much more money.

2 years ago

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Reply from Americor

We appreciate your feedback. Your experience is important to us, and we want to address your concerns.

Keep in mind the information viewed in client portal is projection of what we anticipate a negotiation will be based on previous settlements with that specific creditor. The true settlement will become available after a negotiation has taken place and you are presented with an offer.

We would appreciate the opportunity to discuss your specific case in more detail. Please contact us at officeofthepresident@americor.com, so we can address your concerns and work towards a resolution that meets your expectations.

Thank you for bringing this to our attention, and we look forward to the opportunity to improve your experience.

Sincerely,
Americor

Dec. 1st, 2023

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Paula Fitzgerald Spring, TX

I worked with Cameron who was very king and explaind everything in detail so I could understand how the program works.

2 years ago

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Dennis McAtee

Extremely professional group to work with. Always there to answer my questions and put things in perspective.

2 years ago Edited March 20, 2024

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Jennifer Ethridge Panama City, FL

Just now getting signed up to settle some debts; but so far very happy with the program and ease of set up!

2 years ago

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Diane Travers St Louis, MO

Thanks Dallas I appreciate everything you explained things in a way possible to understand very well

2 years ago

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Ericka Alonzo Grand Prairie, TX

Well informed staff, Veronica is a good listener and pays attention to details and customer's needs.

2 years ago

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Vickie Towater

Sent me to bank to take loan out to pay off debt faster the bank they sent me to approved me and then a month and a half later they denied me.

2 years ago

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Isaac Byrd San Francisco, CA

They lied to me. I told them I wanted to consolidate and settle then put me in debt settlement. When I realized this, I told them I wanted to cancel, they kept transferring me to a line that would hang up on me. Digusted with this company!

2 years ago

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Reply from Americor

We sincerely apologize for the frustration and inconvenience you've experienced with our company. It's disheartening to hear that your expectations were not met, and we deeply regret any misunderstanding regarding the consolidation and settlement process.

Your concerns are taken seriously, and we understand the importance of clear communication and prompt resolution. We apologize for any difficulty you encountered when attempting to cancel and for the inconvenience caused by the transfer issues.

I can confirm we have complied with your request; however, we would like for you to reach out to us at officeofthepresident@americor.com to resolve any additional concerns you may have.

Your feedback is valuable to us, and we appreciate the opportunity to learn from this experience as we work towards improving our services. We genuinely apologize for any frustration caused and thank you for bringing this matter to our attention.

Sincerely,
Americor

Nov. 28th, 2023

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Eileen K Klar

My advisor Kim D was very helpful and looking forward to working with to get my credit on track thank you

2 years ago

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Toutou yale Austin, TX

Best of the best*** I Just started with Americor for few days, and today I see the result. Very Fast...

2 years ago

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Barbara Palmer Woodstock, GA

The attentiveness and concern. I feel as though I am not along in this journey. I have a whole law firm supporting me!

2 years ago Edited January 2, 2024

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Melvin Williams Houston, TX

The person I dealt with, Ronnica W was great! Stopping the process to watch a video, not so much. So, you actually get a 4.5....

2 years ago

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Clare O'Malley Carrollton, GA

Very clear instructions, good advice, I have every confirdence that this is going to be good for me and my family.

2 years ago

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Michele Rose Missoula, MT

Americor has been amazing! Very informative, helpful, kind and kept me updated through entire process!

2 years ago

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John Becker Punxsutawney, PA

Representatives were professional and highly educated. A pleasure to work with. Looking forward to righting my ship.

2 years ago

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Yvonne Bardwell Hot Springs, AR

Like that I can get our of debt.. not fond of my credit taking a hit for non payment until everything is lined out to pay.

2 years ago

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Cecilia Canzian Spring, TX

Kevin was great!! He worked with on trying to get a monthly payment that was doable for. I appreciate that very much.

2 years ago

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Regina Matthews Conover, NC

Americor has been amazing in helping me with all of the debt that I was drowning in. I am so thankful!!

2 years ago Edited February 22, 2024

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AUBREY e Smith

The team worked hard to get the best settlement for me and was in contact with threw out the whole process

2 years ago

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Mary S Gaithersburg, MD

Sara was very professional, knowledgeable and she addressed all of my concerns. Great job 👍👍👍👍

2 years ago

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Ocean Chowdhury Royal Oak, MI

Just found out about Americor. Ari S was great. Very knowledgeable and helpful. Seems like a great company.

2 years ago