Name: Americor
Rating: 4.9

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H Reynolds

She was extremely helpful guiding me though the process

8 months ago

Reply from Americor

Thank you so much for the shoutout! 🌟 We’re so glad to hear she was able to guide you through the process smoothly that’s what we’re here for! 🙌 Your journey is important to us, and we’re honored to be by your side every step of the way. 💙

Jul. 30th, 2025

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Clyde King

She took care of me excellent help with what I needed done

8 months ago Edited July 29, 2025

Reply from Americor

She took excellent care of me and helped with exactly what I needed great service!

Jul. 30th, 2025

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Miranda Nelson

Very concise and helpful. Kind and informative.

8 months ago

Reply from Americor

🌟 Short, sweet, and straight to the point just like our amazing team member! We’re thrilled to hear you found the support kind, informative, and helpful. That’s exactly what we aim for every time. Thanks for being part of the Americor family! 💙👏

Jul. 29th, 2025

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Maurice Hill

Very informative address all my concerns

8 months ago

Reply from Americor

We’re so glad to hear all your concerns were addressed and that the information was helpful! Thank you for taking the time to share your experience your peace of mind matters to us.

—The Americor Team

Jul. 30th, 2025

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Dell Tanner

Totally awesome and very polite very clear voice

8 months ago

Reply from Americor

Totally awesome feedback thank you! 😄 We’re so glad you had a great experience and felt taken care of. Clear, polite, and awesome is exactly what we aim for! 💬💙

Jul. 29th, 2025

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Lovetta Box

Fantastic rep, kind, friendly, and thorough!

8 months ago

Reply from Americor

🌟 Fantastic feedback for a fantastic rep! 🌟 Kind, friendly, and thorough that’s the dream team combo! Thanks for sharing the love. We’re so happy to have been here for you! 💙🙌

Jul. 29th, 2025

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Eric Lievestro

Great customer service! Amercor is always on my side.

8 months ago

Reply from Americor

Thanks a million for the shoutout! 🙌 We’re always on your side cheering you on every step of the way. Your success is our mission, and we’re thrilled to be part of your journey! 💙💪

Jul. 29th, 2025

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Laura Felder

Was able to quickly inform me of the info I requested.

8 months ago

Reply from Americor

Quick, clear, and on point just how we like it! ⚡️ Thanks for letting us know we hit the mark. We’re here anytime you need answers! 💙🙌

Jul. 29th, 2025

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Vanesa

Thank you for Elijia for her support and details in regards of my issues.

8 months ago

Reply from Americor

Big thanks to Elijah for being your go-to guide! 🌟 We’re so happy to hear his support and attention to detail made a difference. Thanks for sharing your experience we’re here to help every step of the way! 💙🙌

Jul. 29th, 2025

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michelle dickinson

Very understanding and was able to help me.

8 months ago

Reply from Americor

"Thank you for the kind words! 🧡 We’re all about helping with heart and we’re so glad you felt the support! Infiniti’s superpower is understanding with zero judgment and 100% dedication. Onward and upward to financial freedom! 💸🚀

Jul. 23rd, 2025

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Kerry Castel De Oro

Sharhonda W was very helpful today and addressed my issues.

8 months ago

Reply from Americor

Thanks for the shout-out! 😊 We’re so glad Sharhonda W was able to help and get everything sorted for you. She's a rockstar when it comes to making things right! 💪 If you ever need anything else, we’ve got your back!

Jul. 23rd, 2025

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John Hamilton

Everyone that work with me was helpful and kind

8 months ago

Reply from Americor

Thank you so much for your kind words! We’re delighted to hear that everyone you worked with was helpful and kind. Our team strives to provide the best support possible, and your feedback truly means a lot to us.

If you ever need anything else, we’re always here to help. Americor

Jul. 24th, 2025

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Steve Rocke

The agent was very knowledgeable about her job.

8 months ago

Reply from Americor

Thank you for your feedback! We’re glad to hear our agent provided knowledgeable support. We’ll be sure to pass along your kind words.

If you need any further assistance, feel free to reach out. Americor

Jul. 24th, 2025

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joshua shamlin

The ladie was phenomenal. With giving information thank u.

8 months ago

Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear that our team member was phenomenal in providing you with the information you needed. We’ll be sure to pass along your gratitude.

If you ever need anything else, don’t hesitate to reach out.

Best regards, Americor

Jul. 24th, 2025

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Bessie Andrews

My phone contract was very helpful and professional

8 months ago

Reply from Americor

Thank you for your feedback! We’re glad your phone contact was helpful and professional. If you need anything else, we’re always here to assist!

Jul. 17th, 2025

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Adrienne Sales

Everything was clear. I felt more at ease about the program

8 months ago

Reply from Americor

Thank you for sharing! We’re so glad to hear everything was clear and that you feel more at ease about the program. That’s exactly what we aim for — to make the process simple and supportive for you.

We’re here whenever you need us!

Jul. 17th, 2025

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Dolores De Leon Dozier

Ms. Cherry resolved all my questions positively

8 months ago

Reply from Americor

Thank you for your kind words! We’re glad Ms. Cherry could resolve all your questions with a positive approach. We’re here to help whenever you need us!

Jul. 17th, 2025

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Karen Rivali

Very friendly, informative, and helpful. Thanks so much!

8 months ago

Reply from Americor

Thank you so much! We’re glad to hear you found our team friendly, informative, and helpful. We’re always here if you need anything else!

Jul. 17th, 2025

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Rangely Amarante

Excelente muy amable y simpatica muy buen servicio

8 months ago

Reply from Americor

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que recibiste un servicio tan amable y simpático. Estamos aquí para ayudarte siempre que nos necesites. 😊

Jul. 17th, 2025

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Verified Customer

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Janice Brown

2 years ago Edited November 29, 2023

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Verified Customer

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Donnell Hill Seattle, WA

They handle everything for you. It's a lot less stressful.

2 years ago Edited November 28, 2023

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Verified Customer

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Benjamin Oakland, CA

Great Customer Service!!! I am a new customer.

2 years ago

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Verified Customer

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Beth

Highly professional, kind, patient and efficient.

2 years ago

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Verified Customer

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Jo Dothan, AL

Easy to help when I needed them & always helpful

2 years ago

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Verified Customer

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Dave Hempel Fond du Lac, WI

Very professional attitude very easy to deal with

2 years ago

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Verified Customer

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Robbin Leidall Warner Robins, GA

Very trustful and honest. Great communication

2 years ago Edited March 4, 2024

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Verified Customer

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Valentin Mata Seattle, WA

Being charged from loan I have even after canceling direct pay they claim you guys have not contacted them

2 years ago

Reply from Americor

We're sorry to hear about the ongoing charges from the loan, despite your efforts to cancel the direct pay. Your concerns are important to us, and we want to resolve this issue promptly.

We take your satisfaction seriously, and we are committed to resolving this situation for you. Please contact us at 866-33-8484 or via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Helen Detroit, MI

I have not seen any difference with Americorps just watch my credit score go from the 6.6 to a 4.5

2 years ago

Reply from Americor

We appreciate you taking the time to share your experience, although it seems there might be some confusion. AmeriCorps is a national service organization, and we want to ensure that we're addressing your concerns accurately.

If you are referring to a different company or service, please specify the correct company name, and we'll do our best to assist you with a response tailored to your situation.

Your feedback is valuable to us, and we're committed to addressing any concerns you may have.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Kate Erbach Appleton, WI

All costs involved were not made totally clear to me at the time I signed up.

2 years ago

Reply from Americor

I appreciate you bringing this concern to our attention, and I apologize for any confusion regarding the costs associated with our services at the time of your sign-up. Clear communication is crucial, and I regret if we fell short in providing a comprehensive understanding of the expenses involved.

To address your specific questions and concerns about the costs, I would be more than happy to discuss this with you in detail. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

We understand the importance of transparency in financial matters, and we want to make sure you have a full and accurate understanding of all associated costs. Your satisfaction is our priority, and we are committed to addressing your concerns promptly.

Thank you for your understanding, and I look forward to assisting you further.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Jeanne VanFosson Omaha, NE

Other than calls from creditors calling and threatening letters

2 years ago

Reply from Americor

Unfortunately, creditors will use all sorts of tactics to try to guilt or bully you into paying and getting back into the cycle of paying their extremely high interest. However, getting calls from your credit card companies is a natural part of the process. While this may not be ideal at the moment, it is actually a good thing - it’s a sign your debt is aging, which means creditors will be more willing to negotiate and your program is moving in the right direction.

Just know that we are here for you! Joining our program is a way to pay back creditors in a responsible way that serves you, rather than just serving credit card companies.

We kindly request that you reach out to us at officeofthepresident@americor.com if you have any additional questions or concerns about any communication you've received from your creditors and we would be happy to help.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Kaitlyn

They answered questions I needed answered and helped me.

2 years ago

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Verified Customer

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Schirra Finn Dallas, TX

So far the process has been easy. Have to see how everything works out

2 years ago

Reply from Americor

Thank you for sharing your feedback with us. We're glad to hear that the process has been smooth for you so far. Your satisfaction is important to us, and we're committed to ensuring that everything works out to your benefit. Please don't hesitate to reach out to us directly at Officeofthepresident@americor.com if you have any questions or concerns along the way. We're here to help and support you through the entire process.

Kind regards,
Americor

May. 8th, 2024

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Verified Customer

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William Beloit, WI

I get put on hold everytime I try getting ahold of you. Each time has been over 10 minutes.

2 years ago

Reply from Americor

We sincerely apologize for the extended hold times you've experienced when trying to reach us. Your time is valuable, and we understand the frustration this may have caused.

Please know that we are actively addressing this issue and taking steps to improve our customer service response times. We appreciate your patience during this process.

If there's anything specific you need assistance with or if you have further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We are committed to ensuring a more efficient and satisfactory experience for you.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services.

Sincerely,
Americor

Dec. 28th, 2023

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Verified Customer

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Terrie

I'm understanding everything they are doing for me.

3 years ago

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Verified Customer

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Steven Trowbridge Benson, AZ

they listened and were non-judgemental. they cared!

3 years ago

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Verified Customer

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Terry Morrison Little Rock, AR

Never here from them. I need help creditors are calling. Please tell them to contact me, I need help.

3 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

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Verified Customer

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Violet Rhodes Detroit, MI

They kicked in rather slow to me, but I will rate them again if possible.

3 years ago

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Verified Customer

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Elijah

My representative has been really helpful and personable.

3 years ago

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Verified Customer

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Linda

They're always very friendly and answer my questions.

3 years ago

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Verified Customer

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Marilynn

The representative was courteous, knowledgeable.

3 years ago

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Verified Customer

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Arthur Oklahoma City, OK

I am very pleased on how they're helping me

3 years ago

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Verified Customer

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Suzanne McCool Newburgh, IN

The initial contact was a bit overzealous in what Americor could negotiate

3 years ago

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Verified Customer

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Gordon Nelson Yell Easthampton, MA

Because I was told one thing and it wasn't done as stipulated.

3 years ago

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Verified Customer

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Jessie McKnight McComb, MS

Quick to Explain how you gain credit by investm

3 years ago

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Verified Customer

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Cristina Stroia Kew Gardens, NY

Good customer service, portal easy to use.

3 years ago

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Verified Customer

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Ric DE Land, FL

Getting notifications about late payments.

3 years ago

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Verified Customer

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Vickie Okelley Stephens, GA

There really nice people answer every question

3 years ago

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Verified Customer

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Lisa Theis Hondo, TX

My first person to talk to was so helpful

3 years ago

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Verified Customer

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Georgia Baker Ballwin, MO

I ended up being sent to collections agency because they didn't inform my creditors

3 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

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Verified Customer

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Joyce Elaine Hall Gainesville, FL

They argue way too much. I changed my mind about the loan and what I got was was a sales pitch!!!

3 years ago

Americor Reviews