Name: Discover
Rating: 4.7

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Shanna L Hesterly McHenry, IL

I had a discover card for years and it was ok. Then recently I changed the due date from the 18th to the 25th. However they only did one step in the process which was to cancel the 18th date. I was very clear about wanting automatic payments on the 25th . Now a month later, they are charging me late fees and refused to take them off. I've always made my monthly payments with them and have been a customer for 15 plus years. When they called they kept "explaining" that it was my fault instead of how they could fix the situation. I begged them to set up automatic payments again but they refused to take off the late fees. Very disappointed with their customer service.

4 years ago

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A J Deerfield, IL

It used to be the best credit card in my wallet but not any more. With recent changes in the customer benefits, I am no more incline to Discover. They have reduced a lot of benefits including Purchase Protection and extended warranty. There is no use if my credit card cannot protect me on my purchases. Also, recently customer care have changed a lot and have become more pain when contacted.

6 years ago

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Lindsey American Fork, UT

I had Discover Credit Card as a student. They have a special student credit card, so it gave me rewards on certain things I use a lot as a student. I think it's a great starter credit card.

6 years ago

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Ann

Terrible. I was approved for a 5k limit. I decided to take it to use for a project on my home because the interest rate was lower than the builder supply finance offer. When I got my card, the limit was $2k. I called and they said they had made a mistake when they told me $5k, but they would review my credit every month and increase the limit of applicable. I used my card the first month and paid the balance in full on the due date via ACH. I noticed a week later that I had zero credit available, despite paying the balance in full. I called Discover and the customer service rep could not give me an answer. After 3 more calls, I was transferred to an “account specialist” named Tim who told me it could be two weeks before the credit would be available due to a security warning. I asked what security warning and what prompted it. He refused to elaborate, was very rude and condescending. He went so far as to tell me “your credit history has nothing to do with how much you are approved for.” I took that statement as indication that Discover does not care about qualified employees, nor do they care about customer service.

6 years ago

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Connie Mayer South Jordan, UT

I really like Discover. I like the money-back incentive for your purchases. They have good representatives too. They have always seemed like a reliable company to me.

6 years ago

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V triplett Sanibel, FL

They reach out in a friendly, safe manor. They offer your FICI score, when you call you get to talk to a live person in the USA and they offer seasonal bonus incentives and cash back.

6 years ago

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Jordan

In ten years using their card, I've had only two times when I missed a payment. Once when I was in college during midterms and forgot due to working 40 hours and my 16 credit hours and this past month. This past month, however, it was their customer service representative who failed to process the payment I had authorized. In other words, it should have not been a late payment. Regardless, they decided that due to their error, my credit line should be cut from $12,000 to $700. That's almost a 95% decrease. I then talked to 3 separate useless people who could do absolutely nothing of service to me. I've favored my Discover card over others because I believed them to have the best customer service and perks but apparently customer loyalty means nothing to them.

6 years ago

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Daniel Poaletti

Wonderful card! No foreign transaction fees and no annual fees. I love this card and use it for everything. You can get a lot of cash back for different things.

6 years ago

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U Herod

Customer service is great! I’ve had a credit card since 2019. The perks such as 3.15 interest on savings acct and interest free on my credit card for 6mos.

9 months ago

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Lea Ban’a Columbia, MS

Great card but I was in the hospital and lost my job. Account was closed. Reached out to explain what happen and no one would help me. It was a secured credit card, which means I paid $1000 for a $1000 limit. I was building my credit.

9 months ago

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Charles Ford

I have been with Discover for several years love their card, but one thing I do not like is that they’re very conservative on their credit limit increases

10 months ago

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Bunny Garlington Weatherford, TX

I came through a bankruptcy and Discover was the first card I got after that. I pay my balance each month in it's entirety. Love the cash back feature.

10 months ago

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peggy cherry Fayetteville, NC

I’ve been with Discover for a while now and I have not had any complaints or problems. I love their reward system. They do not make it too hard to use.

10 months ago Edited June 8, 2023

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Mark South Bend, IN

Disappointed Discover allowed a renewal subscription even though the account with the customer was terminated. Need to have a way to notify the customer a renewal charge is going to occur and if you want to proceed with the charge

10 months ago

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Idris Akere Twinsburg, OH

Discover is a great credit card company with different pecks given to customers. You got a lot of different cash back transactions from participating stores.

11 months ago

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Heather H Sanford, FL

Discover is transparent and provides accurate information with insights to help with any questions you may encounter. Their customer service is superb!

11 months ago

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Anna Meadville, PA

Great company. I have had my account for many many years and I have never had an issue. Identity theft montering is wonderful, i am greatful to have it.

11 months ago

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John Myers Myrtle Beach, SC

I have both credit card and personal loan accounts with Discover. They have been good. My credit availability has been consistent. In the personal loans department they have walked me through all the probabilities good and bad with the debt consolidation loans.

3 months ago

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Joe White Dallas, TX

Discover is one company that I would always do business with. I remember during the pandemic when I couldn't make payments and they worked with me to ensure I could pay what I could. Thank you Discover!

1 year ago

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CRG Lodi, CA

Discover has an easy to use app that I love! It allowed me to change my due date to a date that fit my pay day better. I receive points each month that I use to buy my self something nice. Love my discover card.

1 year ago

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valarie viarengo Covington, GA

I love this credit card, I can add cash earned to my bill. Customer service is great to work with. Most companies exceptDiscory card making convient and safe for online purchasing.

1 year ago

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M T Buffalo Grove, IL

I have been a Discover customer for over 10 years and am always surprised at how great this card company is. The customer service tea works diligently to accommodate all requests and their fraud alerts are very accurate

1 year ago Edited January 3, 2023

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HeavenlyKira Oklahoma City, OK

Started it as a student where I got a year with no interest rates and got cash back on using it for gas and restaurants. Been with them since and I’ve never had any problems with them.

1 year ago

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Curt Montague Hill City, KS

Every time I've had a questionable charge they refunded my money. I 2010 I had a bankruptcy They went out of their way to work with me to help out. I have nothing but good to say about Discovercard.

1 year ago

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Shelton Germaine Rogers, AR

Love my Discover bank, from the CC to the cash back debit card. Discover has consistently provided me with good service and a fair deal. At the time of this review, I would say I have gotten back a good $400.00 cash back over a 3 or so year window. Not bad team, keep up the good work.

1 year ago

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Susan P Moniz Waipahu, HI

Discover has made it possible for me to have major plumbing and home repairs completed. During the pandemic, they allowed me to delay payments until I could find additional funds.

2 years ago

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Christy Mattson Eureka, CA

I am new to Discover and I am very happy to report that their customer service has been fantastic and their cashback incentive is the best I've come across with any credit card

2 years ago

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Luke Swierczynski Waterford, MI

Love the double cash back card and the sign on bonus was a nice plus. The no annual fee is great especially with the benefits it gives. Great every day card to mix in with the 5% category cards.

2 years ago

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Not Amused Ponchatoula, LA

I have to say, Discover is one of the best cards I've used. I like them so much, I opened a bank account with them. They are generous with balance transfers and give adequate time to pay the transfers off.

2 years ago

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Rod Jorgensen American Fork, UT

We like the way they have work with us in the past and how quickly they are to get the problem solved. We recommend them to all of our friends and family. They are a great company to work with and fast also.

2 years ago

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Nicole Williams West Jordan, UT

I love Discover. They call me whenever a questionable purchase is made. I love the cash back rewards. I love that they have promotions throughout the year that can get you even more cash back!

2 years ago

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emblair Herriman, UT

Been a happy customer of Discover for over 20 years now. Their fraud prevention is beyond compare. And their quarterly reward partners are always relevant...actually places we shop. Thanks, Discover!

2 years ago

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Bradley Baer Philadelphia, PA

Discover is a great company that has done a nice job keeping its services easy to access. I also find their website/app to be the best designed of all the credit card and banking organizations.

2 years ago

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Rachelle Detroit, MI

This is the best credit card I’ve ever had. They have cash back incentives and an awesome app where you can easily see what you have earned when spending. If you have to choose one, this is it!

2 years ago

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Bob Trammell Los Angeles, CA

Discover seems to be an easy card to get. However, they're real sticklers and won't bend the rules, even when it's their fault. I mailed my payment and it arrived one day too early. Because of that, I "missed" a payment. This caused me to have to pay interest and they dinged my credit report. It was obvious I had paid the payment one day early, so they waived the interest and late charge - but refused to take the hit off my credit report! I paid off the balance and canceled the card! I will never again use Discover Card. Their cashback is good, but not as good as you can get with other cards. It is also sometimes difficult to use, as it's not as accepted as VISA, MasterCard, and American Express - so you still need to carry one of those.

2 years ago

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Shauna Lyons Omaha, NE

This was my first CC and they gave me a chance while building my credit. Since havin I have a increase in limits and now I have a personal loan! Super friendly when I called and so patient when helping me with application

2 years ago

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Chelsi Day Ghiorzi Columbus, OH

Ive had nothing but positive experiences with my Discover card. Its not my primary credit card these days but the rewards were always great. I think its a phenomenal entry level credit card with excellent customer service.

2 years ago

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Jlbflatx New Braunfels, TX

Good card and great customer service. Friendly staff and always there to help. Card easy to use every where. No monthly fees if pay on time. Money back incentive which is always great. Never had any problems. Good company.

2 years ago

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Lisa E Leominster, MA

Outstanding! Discover has been consistent and reliable for so many years. I can't recommend them highly enough. Incredible customer service and a truly fantastic rewards program. No issues on our end ever.

2 years ago

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Rose Chevelon Tallahassee, FL

I love discover and the cashback that I get fro using it. This was the first credit card that i ever had and its working fine for me especially with my credit score being high.

2 years ago

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Gabe Burton Riverton, UT

The rewards program is pretty good, I have like 4 credit cards and I use this one the most, besides my visa. My rate was awesome and after my credit score went up they lowered my rate! I just wish they'd stop spamming my mailbox with ads

2 years ago

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Morgan Idaho Falls, ID

My first credit card ever was with discover and I still have it and love it. I recommend this to all my friends. They have great cash back rewards and the app is so user friendly!

2 years ago

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Cassidy Lucas Olney, MD

What I like about this company is the quality of their cards. One thing I don’t like is how hard it is to get in touch with their customer service. But I would still buy from them again.

2 years ago

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Leonard Leo Potomac, MD

As a long time customer of Discover, quarterly cashback stores at 5% is a good perk, along with converting cashback into giftcards greater than face value. The ability to redeem egiftcards immediately is a plus, instead of waiting for the mailing of physical giftcards.

2 years ago

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Frances Harmatuk Baltimore, MD

They have high interest rates, but I love my cashback rewards. Another great way to get Christmas gifts at the end of the year. Even when the mail was late, Discover resent my gift cards with no questions asked.

3 years ago

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Vicki H. Poolesville, MD

The best part of using a Discover credit card is that you get a percentage rebate for purchases. I have never had to call for help -- have always been able to use mail or online for any transactions or communication.

3 years ago

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Jun Chen Rockville, MD

I have a credit card from Discover. I use it a lot because it gives me very good rebate from purchase. I can easy to check my account in website. If I have any questions I always get good answer from Discovery.

3 years ago Edited September 14, 2021

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Leonard Thompson Show Low, AZ

I used this company a few years ago. I was an overall happy customer and enjoyed the gift cards I got to choose from time to time. The customer service was great and Discover is a pretty great option when needed if a credit card.

3 years ago

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Erna Valcin Tallahassee, FL

This is the very first credit card I have ever had and I love how accessible it is for college students who cannot get approved by their bank. This company teaches me how to take care of my credit and be more responsible

3 years ago

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Thomas Busch Salt Lake City, UT

Signing up with Discover was so easy and simple and such a quick way to build my credit as somebody who didn't have any! Their app is very user friendly and I always feel informed with everything I need to know.

3 years ago