Name: Discover
Rating: 4.8

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Juan vega New Haven, CT

I had the discover card for a while and the customer service is amazing I had couples issues with charges in my account and the agents always go the extra mile for me. Thank you so much

3 years ago

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Nona Orlando, FL

Always reliable no matter what happens. Customer service is actually trained. They don't bounce calls around and when you need to resolve something, they are there. Have had them for 13 years now and don't plan on leaving

3 years ago

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RB Park City, UT

I have had a Discover card for years and years. They have always had excellent customer service and are good about verifying questionable charges. It would be nice if they offered extended warrantee on products bought with the card.

3 years ago

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RVM Lubbock, TX

My experience was AMAZING with Discover Card. I stopped using it a few years ago only because the interest rate for purchases went through the roof so I transferred the balance to another company.

4 years ago

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Jackson Barousse Thibodaux, LA

I have a credit card with Discover Card. They are very friendly and willing to work with you for any problem you come with. Their rates are also pretty low. I also love the layout of the card!

4 years ago

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Jake Mecham , CO

It used to be that you would always hear "I'm sorry, we don't take discover", but the times have changed! Discover is a great first credit card for a college student. Helped me build my credit and had a decent rewards program, but not the best.

4 years ago

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Cade Boudreaux , FL

I have a Discover Credit Card and would recommend other people using them. The rates are low and customer service is very willing to help if you can’t make payments on time.

4 years ago

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Beverly Schacher Long Beach, MS

Discover card has excellent customer service, competitive interest rates and no annual fee. I have had my Discover card for many years and have never had any problems with it.

4 years ago

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Rich Roberts Rockland, MA

Discover card has the best client services ever. The app is also extremely friendly with a wide range of services. I have a Visa and American Exoress cards but, Discover is the card I prefer above them all

5 years ago

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Dan M

They've been awesome they took care of a dispute I had with mattress firm for $5200 they took care of it no questions asked after I try to work it out with mattress firm they took over and cleaned it up

5 years ago

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Cameron D Wilbur Provo, UT

I've had a great experience with Discover every time I've needed customer support or had questions about my account. I am also a big fan of the products they offer such as Fico score and alerts about your identity.

6 years ago

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John W Las Vegas, NV

I started as a secured card with a $500 limit and just after a year graduated to an unsecured with a $2,000 limit. As long as you're responsible with the card they will convert you to unsecured. Highly recommended

6 years ago

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drew dennington Erie, PA

I had an account with Discover for 21 years; they were the first card I received as a freshman in college. Received an email out of the nowhere telling me my account had been closed because they could no longer meet my needs. I had a stellar payment history. My balance was less than 15% of my total credit limit. Repeated attempts for a more informative cancellation reason were met with repeated, "A business decision was made". Their business decision left monthly auto payments unpaid due to the lack of forewarning that my account would be terminated. The reason they get a two out of five stars is that they were my primary card for 21 years prior to the rude and sudden termination of services.

6 years ago

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Tiffany Chicago, IL

Great card, I started out with a generous credit balance, the mobile app is so easy to use, the cashback offers actually apply to things I buy and the 1 time I had to call because I lost my card was super quick, I love it.

7 years ago Edited September 14, 2021

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Cathy Lawson

I have had no problems. Discover always keeps me updated with current statements, and if anything out of the way happens, they are quick to inform me. The APR is comparable with other cards, so I have not felt it to be prudent to leave.

7 years ago

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Michael Evancoe

Discover consistently increases my credit line, which helps my overall credit improve. Best experience from a credit card company I've had. Other companies I have cards with Chase (bad) Capital one (decent)

7 years ago

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Junior

I have never had an issue with Discover before yesterday. I basically made a payment to them over a week ago and always make my payments with no issues. Now they always want me to me to call in and call my bank to confirm all of my payments which is complete waste of timw since I. Get emails stating they received the payment. When I called the customers are rude and unpleasant. I am not the beat customer and I am pretty aggressive. But I just think it's a waste of time because n the year I have had the card they never started doing this before. So my credit was never updated. They told me it's their decision of when to release the funds. That's fine but why? Nobody could tell me that. If I have to call to confirm a payment I need to know why I am wasting my time on the phone. They didn't care, about how I felt so I closed my card. They rep didn't care either was like basically ok

7 years ago

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Mark

We have used the Discover Card for nearly 30 years. Customer service is great at any time of the day for answering questions or replacing cards, and they are right on for discovering fraudulent use on our account, which has happened a handful of times. They'll continue to keep my business for years to come.

7 years ago

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Breanna Jones Herriman, UT

I like the cash back bonus I get from using this credit card. I have had to call customer service and you are talking to a human within seconds. It doesn't take forever with some automated answering machine. Very easy card and company to work with.

7 years ago

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Michael Blitz Hicksville, NY

Outstanding customer service. That's a big deal with a credit card company. I've never waited more than 5 minutes (almost always less) to speak with an agent. Good cash-back programs.

9 months ago

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Candice S Milan, TN

Discover card has great customer service and their app is easy to navigate. Balance transfers and limit increase requests are a snap. I also take full advantage of the fico credit score updates.

9 months ago

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Melisa M San Antonio, TX

I used Discover pre paid credit card to build my credit. Within a year m credit line jumped from 200 to 4500. Which, I received my prepaid amount back after just three months. The reason I gave four stars is because I have Discover checking and they take too long to deposit or transfer money between linked accounts.

9 months ago

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Elam George Winter Park, FL

I’ve been using my Discover credit card for eight months now and I get 5% off local Purchases and I really enjoy their service the network connection is amazing and I love it I will always recommend it because it always satisfies my need

9 months ago Edited February 1, 2024

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Arooj Naeem

Discover has been my credit card of choice for its cashback rewards and exceptional customer service. The user-friendly mobile app and the variety of benefits make Discover a reliable and rewarding credit card.

10 months ago

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Edward Keenan Secaucus, NJ

Ive been a Discover cardholder for over 2o years. Their cashback program and seasonal programs ALWAYS give the very best returns with super helpful customer service agents at the ready!

10 months ago

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John Myers Myrtle Beach, SC

I have both credit card and personal loan accounts with Discover. They have been good. My credit availability has been consistent. In the personal loans department they have walked me through all the probabilities good and bad with the debt consolidation loans.

11 months ago

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Verna Lathrop Chicago, IL

I have had a discover card for years and found it to be one of the best. Your customer service is wonderful and always willing to help if any problem would come up. I would recommend this card to anyone.

11 months ago

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Janery Astacio-Marrero

Discover is overall the best service I have received as a credit card user overall. There is nothing I don't like from the features in the app, the way the information is organized, the notifications, the rewards program!

11 months ago

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Jayashree Tatavarti Brisbane, QLD

I have been with them for more than a decade. They have great customer service and amazing customer protection. They have international service without extra fees. I travel often and easy to use abroad. Their cash back option is beneficial to earn back from spending. Many other benefits on the card are useful while car rental etc.

1 year ago

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Michelle Thomas Anaheim, CA

I deeply appreciate my Discover card and the offer they extended to me. They are great at customer service. They are helpful and kind when situations are not at their best. They really are a quality company to have credit with.

1 year ago

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Kelsey T.L. Lansing, MI

Discover offers a really great credit card. Their rewards are impressive, customer service is excellent, and their cashback program is unmatched. I've been a happy Discover cardholder for years, and I can't recommend them highly enough.

1 year ago

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Tana Tuggle Phoenix, AZ

My credit score was fair and I was able to get a Discover Card with a $6500 credit limit for the first time. There is a 5% cash back bonus. They offer a FICO score update frequently. They offer personal, mortgage, and student loans. I am very happy with my Discover Card.

1 year ago

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Matthew Houston, TX

Was my first ever credit card I used. I STILL to this day use it, it has numerous perks, it has identity theft protection and numerous other features such as cash back that make this card my number one choice in what card to swipe!

1 year ago

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TheShannaswood Arlington, TX

I started with the secure Discover card and 3 years later they gave me a regular card sent my 500 back and I have loved them ever since. Their customer service is second to none, great app features to pay the bill and all charges pop up on my phone. I really love the ease of Discover

1 year ago

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Dixie Rounds Owosso, MI

I have been a customer with Discover since 2006. I will always value their service and looking out for my account. Have had instances where they warned me of potential shinanagans with my card and was able to nip it in the bud!! I love Discover and the cash back available with every purchase.

1 year ago

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Lynnetta W. Monroe, LA

I love Discover's Customer SERVICE. It does what it actually says on the commercial that you can get a person. It is a choice in the first question of the customer service call. I am using them to tackle some person debt and their process to apply was simple. I dislike their interest rate. Discover has the highest interest rate (almost 30%) of all my credit cards which is why I don't use it much.

1 year ago

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Surf Farmer Washington, DC

Discover is a credit card and banking company I have been dealing with for many years. I really am a fan. I like how their customer service is USA based. When I had to receive a large sum from a Discover bank account, they were quick and made the process seamless. Hats off to Discover!

1 year ago

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Shanna Bird Portland, OR

This card has come in handy so many times. It's my go to because it's a great card with great service. One of the few card companies that makes it easy for me to work with their customer service people if there's any kind of issue.

1 year ago Edited July 11, 2023

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Alyssa Davis

I’ve been a Discover user for almost 10 years. They make it easy to see deals and special offers with your card, as well as your updated FICO score. I have never had an issue with reporting fraud or getting replacement cards.

1 year ago

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Crystal

They helped me remove debt from under my name. My aunt opened a card with them under my identity. When the debt got out of hand and I told them my story, they helped me to transfer the debt to her social security (of course with her cooperation). I'm happy the customer service was good enough to help through those steps.

1 year ago

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Jason Atlanta, GA

I have used discover for many years now and have not had any problems until recently. Something changed with their mobile app and it is almost impossible to deposit a check with the bugs. They are good about connecting you to a real human when you call but they aren't always the most helpful. If I was just rating my past 6 months using discover it would be 2 starts but overall they have been solid to work with

1 year ago

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China Mike Clinton, ME

All I can say it is a great card service and I never had any complaints. Customer service is A1 and the way the company watches out over your credit is A1 and the only thing that I dislike and probably everybody else would agree is the higher interest rates not only for discover but every card out there.

1 year ago

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Scott Parker Franklin, NC

Quarterly promotions on my card entice me enough to use the card, but not into sinking debt. My first year cash back match is going to help me for Christmas. Identity protection is nice, and freezing the card can be done instantly through the app.

1 year ago

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william reichart Scranton, PA

Been using Discover for yrs.They are accepted almost everywhere.They are the reason I got my credit back.They started me at a low amount and as I payed my bill they kept increasing how much I can borrow.I now have many credit cards!

1 year ago

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Claudia Ruiz Hialeah, FL

Excellent credit card, with very comfortable interest, insured against any purchase made by scammers, they approve you easily and with super surprising specials on low entry interest or better yet, zero interest for one year, Super recommended

2 years ago

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Gina Donofrio

As they should be, Discover is a highly respected company. Every time I called or had a discrepancy an Agent went far beyond the job. Discover is accepted in nearly every store, and you can feel well protected while utilizing the card.

2 years ago

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Alice Winton Canton, GA

Exceptional is all I can say about my experience. Great customer service. Great offers. Amazing cash back on purchases. I make all my major purchases on my Discover Card. I have been with Discover over 20 years and I have never been disappointed.

2 years ago

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Jewelleah Kempers Las Vegas, NV

Discover is a customer friendly company that offers a variety of credit cards to suit just about anyone. I have had several of their cards and was pleased they were willing to qualify me at a higher amount than other credit card companies. I have stayed with Discover card for years with no complaints whatsoever.

2 years ago

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Joshua Richmond Lexington, KY

Loved my discover card. Low interest rates, rewards and loyalty programs and even discounts on certain products just by using the card; and with low interest rates, you don't mind using the card to get those rewards and discounts

2 years ago

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Melinda Thompson Wentzville, MO

I have been a customer with Discover for 12 plus years. I have been very pleased with their services. The cash back program is accurate and helpful. I would highly recommend that if you are looking for a credit card company, go with Discover.

2 years ago