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7.9

Overall Score

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John Burns Hendersonville, TN

I've had good experience with Discover except how they handle a dispute...it's terrible. I've had to file a few disputes after I hit a dead end with the merchant. Discover doesn't appear to investigate, the just side with the seller, even when there is an obvious fraud problem. I guess they don't want to make waves? So much for "the customer is always right". Discover's motto is "the customer is always wrong".

6 years ago

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Judith Janacek Melbourne, FL

I love Discover because I get payback $$ everytime I use my card. Also, every quarter they have you sign up for 5% back at a couple of places that you use all the time. Also, gives my credit score every month on my statement.

6 years ago

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Stacy Yorktown, VA

I have the student discover card and I pay no interest. I get cashback from purchases that I make which can be used towards anything, even my monthly bill. In addition, I get free FICO and social security number monitoring all for free.

6 years ago

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Jase Ray

Discover has always gone above and beyond with any of my needs. From lost or stolen cards to customization of new card design. I love how it feels like I’m always talking to an old friend with every call. They truly own my concern and seem to always quickly address my concern within the call.

7 years ago

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Mark Wales Phoenix, AZ

Great intro 0% interest for 14 months offer. 0% APR for 14 months after first balance transfer. No annual fee, no over limit fee, no late payment free on first incident, and 5% cash back when used at great merchants...ie amazon. Great customer service and very responsive to any questions you may have. Just a "class act" throughout.

7 years ago

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Suzy Salmaci

Discover is always so awesome. They answer when you call, they get things done. They offered me free credit monitoring after the Equifax breach.. its the little things! I refer everyone I know to get a Discover card. Never had such great service from a credit card company!

7 years ago

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Rikki Racela Englewood, NJ

I use the DiscoverIt credit card and they have rotating categories which I get 5% cashback, which is excellent. Also, I had been a victim of fraud where my starbucks app got hacked into and charges were being made onto my Discover card. they handled it well, refunding my money.

9 months ago

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Milrose Nacpil Chula Vista, CA

I been a Discover Credit card customer for almost 20 years! If you ever need to call and talk to a customer service person, they're always prompt. Needless to say I’m very satisfied with their service. I also have a savings account through discover, their APY is amazing! One of the best among other banks.

9 months ago

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Edward Gulley Tulsa, OK

I love my Discover card. Love The cash back feature Where you earn money for using services? And you’re never responsible for fraudulent charges This happened with me and they took care of it. They have a lot of great features.

9 months ago

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Misha

I have been a discover member for many years, and have zero complaints. Their customer service is A++, and attention to detail shows in every facet of the ways they have designed their products with their customers in mind. It is a pleasure doing business with Discover and it is an honor to finally get to write them a good review.

9 months ago

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Nieceyshark Beaumont, CA

I have been a customer for several years. But my recent experience has been great. The not only monitor the card transactions, but they verify if a charge was lagitament. They are fast to protect my card and keep my credit safe.

11 months ago

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Peter Quilen

I wouldn’t consider discover a subprime credit card company. They have a multitude of financial instruments that are great and normally helping you build your credit on the second tier level as these are not a sub prime credit card company in my opinion, and by many others would agree, so they’ve been good to me and they’re branded with other big companies which are an added convenience.

1 year ago

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TC B Florissant, CO

My new favorite credit card! Love Love Love Discover! Fantastic customer service, and love that they offer the student card to get started with! This was my son's first credit card out of high school, and 10 years later he has a fantastic credit history due to this company, and now I have the card as a grad school student! I also like the cute designs you can pick from!

1 year ago Edited August 11, 2023

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Golf Addict Hyattsville, MD

Discover is a great credit card for anyone who is looking to own a credit card. I love the fact that their customer service is USA based and you can always get a representative 24/7. They have a great point system which you can use as statement credits. Discover is great especially when you have to file a dispute. Discover's process is fair and they hold merchants accountable when there is wrong doing. One of the best credit cards on the market

1 year ago

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Linda Tomball, TX

I have been with Discover since 1999! Discover is the ONLY card I trust to keep my account safe. They have caught several charges when my ID was stolen and I never had to do anything about it. Discover took care of getting my money back at no cost to me. I tell people all the time that Discover is all you need. I have a credit card plus a checking and savings account with Discover. I am always treated with respect and all reps are very willing to help with any problem. Discover knows how to give customer service!

1 year ago

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Sherran Nutson Atlanta, GA

I am/have been a Discover Card customer for over 15 plus years. Like Amex, Discover is at the top of the credit card game. I love that they provide insurance and covered protections for any event, shopping, etc., when I use the Discover card. Discover provides me with excellent financial tools and services that help me increase my funding. I really love when Discover Card matches reward points dollar for dollar and provide other money making incentives.

1 year ago Edited July 17, 2023

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David Adrian Morales Weslaco, TX

I absolutely love My Discover It Card! Great introductory offers, benefits and rewards. I made over $360 in just a little over a year with this card and paid no interest. The app is easy to use. Application and approval was smooth. I've never had to call customer service for this card as I never have an issue with them making mistakes unlike other cards like Amex. They are accepted everywhere I shop with no usage fees. They offer referral rewards as well which is great!

1 year ago Edited May 22, 2023

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Jessica Hori

I personally love Discover, because I have a great cashback offer with them, and their customer service is always very helpful. My issue are resolved very quickly. If there is not something they can help with they let me know who I should call first in order to get it resolved. They have offered great credit increases for my time with them as a customer.

1 year ago

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Lantz Powell Chattanooga, TN

I have been a member for ages. Recently I lost my card and didn’t realize it for a day. I called, they at once froze my account. After a day when I was convinced it had not been misplaced they at once overnighted a new card and life went on . I was stunned at the quick, professional accumulation of facts and response to my panic call. I was totally impressed.

1 year ago

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Nuith Leander, TX

I love my Discover card! It was my first credit card and I have been able to add multiple authorized users and help my family improve their credit score by piggybacking mine. Their cash back rewards are easy to use and you get a bonus 0% apr for 15 months when you first sign up! Plus by referring others you also get a bonus! The best way to make $ while spending what you usually spend. I love it! It has definitely helped me raise my score from nothing to over 760 now ;)

1 year ago Edited March 10, 2023

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Jess Horner

My discover card is my best friend. Seriously. As a student, they have the best options for rewards of any credit cards I have tried. The monthly 5% cashback options are always super relevant products (for example, this quarter Amazon.com purchases receive cashback! What a great season, with Black Friday and Christmas shopping falling under this time of year). They also give rewards just for getting good grades as a student?! Plus, the app is the best. So smooth, and doesn't require you to log in via internet browser for some functions like most apps.

1 year ago

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Josh Hughes Denver, CO

Discover has been great in regards to credit card companies. Their app is easy to use. At the time of me using their card, I was going to financial difficulty, and so they put the card on hold, didn't charge me interest, and let me pay back a set amount each month until the balance was gone, as opposed to keeping a high interest rate. This was very helpful for me to get back on my feet.

2 years ago

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BOOHOUSTON Portland, OR

I have been a Discover customer for many years and I absolutely have never been more impressed with any other company, ever! I don't know how they recruit their employees but they are the most professional, friendly and efficient people and it makes me want to work for Discover. I will always do business with them and would recommend them to everyone.

2 years ago

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Silver Hokum Colorado Springs, CO

I have found a great tool and friend with DISCOVER. I have used their services you 3 years now and I have found it to be a great benefit. Discover has saved me money when I have transferred high interest debt to Discovers great services for relieving high interest debt saving me thousand dollars or more. customer service has been fantastic. overall using Discover has enable me to do more and save more money.

2 years ago

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Russell Stence Rochester, NY

I was recommended to Discover by a friend, and I've been VERY happy with it! They have good Rewards options, including a great rotating 5% cashback on various businesses and services that I regularly use, and I like the option of using my Rewards to purchase gift cards at a discounted rate. My friend and I both received as bonus for signing up, and my cash-back reward was DOUBLED for the first year! They also give 2% cash-back for restaurants, all year. Their customer service is excellent...you don't have to strain to understand the accent of the person on the other end of the line!

2 years ago

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David Drake Shelbyville, IN

It's nice to have this card and if you have to make it into the 3 or 4 months payments you can divide things up on a budget so you can get some of the items you need some of the items you want and some of the items you might find on sale And you think about it and you decide to go for it because you know they're back you up and my you to make the payments

2 years ago

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Roxanne LaValley Plattsburgh, NY

The best credit card I ever own. I sure would recommend this card to anyone is searching for a great no annual fee to use their card. Some credit card companies charge a annual just to have their card. I understand each person has different ratings to for spending linmit, just stating if a person has descent ratings and searching for a card this is what I would reccommend to do research on it before choosing.

2 years ago Edited June 1, 2022

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Suzy Evans Spanaway, WA

Good customer service. 100% USA based. Resolved issues quickly. Has a number of cute photos you can choose from for your new card. Interest rates are a bit high, but they do have balance transfer options for paying down higher interest debts from time to time. 0% for 12 months is great to use vs trying to pay off credit card debts with 29.99% interest rates.

2 years ago

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Andrea Thomas Richland, WA

Discover has been a great card for me! I get my credit score each month and they have amazing offers. In fact, I was just able to do a balance transfer that will save me over $1200 in interest alone!! Discover has had great customer service too. When I needed clarification on a charge, this chat feature was easy to use and representative was kind and understanding. I would recommend Discover!

2 years ago

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Mandi Colorado Springs, CO

I have had my Discover it card for at least 5 years now. I enjoy the quarterly changes in 5% cashback you can earn. This allows you to have a more flexible rewards card instead of being locked into specific types of rewards charges the entire time you have the card. And even if you don't use the 5% bouns opportunities, you can still earn 1% cashback. The card also has the ability to get different designs on your cards to keep it exciting looking in your wallet.

2 years ago

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Jodee McKeon Houston, TX

Of all the credit card companies I honestly think Discover is the best, based on my experience. Their website and app are the most user friendly I've found and they have great customer service. When I was young and trying to start building my credit they were one of the only ones to offer a reasonable credit card with no annual fee that was perfect for someone just starting out. Highly recommend.

3 years ago

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murfday College Station, TX

I like that you get cash back in every purchase. They had specific categories each quarter that give 5% back. They used to have better added value when you redeemed for gift cards. Now it is hardly worth it...I just get it as actual cash back. They are great at catching fraud or potential fraud. Gives me piece of mind. Every interaction with customer service has been positive.

3 years ago

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Stefanie Ewer Providence, UT

Discover card stands behind their promise of good customer service and you won’t pay for any fraud charges. I have had my card compromised. When I called them they immediately looked into the charges and worked on getting them removed from my account. Discover card also text you when they suspect a fraudulent charge. Their customer service team is always quick respond and very detail oriented.

4 years ago

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Ryan Knowles Denver, CO

I recently switched to Discover for my student credit card. This card is by far the best student card out there as there are no monthly fees, up to 5% cashback offers, and a high starting credit line compared to other student cards. The only place I have encountered where this card was not accepted so far is at Costco, but other than that I have had no issues!

4 years ago

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Natalie Brown Boulder, CO

I have discover student and I love this credit card! They are very forgiving on fees and it's a very good card for people starting their credit scores. The cashback is extremely nice, as the cash can be deposited right into your bank account whenever you need it! The app is also extremely user friendly and nice looking. I've been with discover since 2017 and I'll continue to do so!

4 years ago

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Emily Norton Tucson, AZ

I’ll be honest Discover is the first credit card I have to build my credit so I can’t compare it to others but I can say that I love it! They matched my first year of cash back which made my payment for a few months. The app is super easy to use, you can check your balance, make payments, and it reminds you when you’re getting close to your next due payment. You can check your credit score without hurting it, and you get cash back!

4 years ago

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Bianca Jyotishi DeLand, FL

I absolutely love my Discover accounts. I have their cash back credit card, as well as their checking and savings account. Any time I have any issues with my account, customer service is super friendly and can easily help me resolve the problem. I have saved so much money with the 5% cash back as well, particularly the matching after one. year. I highly recommend Discover to everyone!!

4 years ago

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Derrian Tallahassee, FL

I love Discover because it actually gives college student a chance and opportunity to build credit! The application is very simple, short and doesnt take a long time to finish. There APR% are one of the lowest out of many different comapnies I have researched on. If you want to try your first credit card, I would highly recommed it for college students!

4 years ago

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kristin Gneiting Pleasant Grove, UT

I have the Blue Discover Cash Back card and love it. If you are going to have a credit card why not use it to your advantage? The first year they automatically match all the cash back you earn and there is no limit to how much they will match. We feel confident with Discover and will never go back to any other credit card. It just works for our family.

5 years ago

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Christine Farmer Littleton, CO

I've had a Discover credit card for years. What I really like about it is the variety of ways to use rewards. The choices to order gift cards or products at discount, or use rewards to pay on Amazon are very useful. My other credit cards seem much more limiting in rewards choices. They also have a great website to monitor areas of credit card use and just to maneuver to find information.

5 years ago

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Jeff B Orem, UT

Hands down the best Credit Card I have ever had. When it came to disputing charges or notifying them when I was going on vacation I have been blown away with their customer service. It is the first credit card issuer that I have dealt with that I actually feel like they have my best interests in mind not necessarily theirs. That's hard to come by dealing with any type of financial institution. If you have had a bad credit card experience in the past I would highly recommend Discover to change your mind.

5 years ago

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Heather Vernal, UT

I absolutely love my discover card. I got one when I was 18, and I love how I’m able to earn so much cash back on my purchases. The auto pay option makes having a credit card a worry free experience for me. Customer service is excellent. If there’s ever an issue, they are quick to fix it and give the customer the benefit of the doubt. I highly recommend discover.

6 years ago

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Zachary Clement Lindon, UT

Using discover has been a good experience. I used the student credit card mainly to get credit. It gives you a free credit check every month without hurting your credit, and gives you tips on how to improve you credit. The app is nice because I get an alert for every purchase so hopefully I won’t be a victim of identity theft. Sometimes billing takes a couple of days before payments go through, and I wish that were faster, but otherwise it’s great.

6 years ago

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Michelle Kuykendall

If you need a card with higher limits and rewards this is a good one to have, however, If you run into trouble making a payment for any reason even if you have never been late or delinquent they will not help you.

4 months ago

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Lauren Brown

Have been using discover for the last 7/8 years. Never had an issue getting help, whether it was unauthorized charges or something else. Happy customer!

8 months ago

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Ted Clark

I made a minimum payment. Between the time I initiated payment, 1 week prior to being due, they changed the minimum amount by 10 dollars. I made a payment of 7 dollars over the minimum , which resulted in being 12 dollars under the "new" minimum. Charged me 30 dollars late fee, and stopped my ability to use the card. Called me several times during the day when I was working and not able to answer the call. Called that evening to find out what was the problem. Was told that my failure to pay was the result.

8 months ago

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Clemmie & Mandy Johnson San Jose, CA

I love my Discover Card. I’ve been a customer for over 20 years!!! They have great benefits and constantly make changes to improve their services and the benefits they offer customers.

1 year ago

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Peter Land O' Lakes, FL

Having one of their credit cards was a decent experience. Many merchants and vendors do not accept them. Average service and very high fees for the product. I did not cancel my account because that could affect my credit rating but I just stopped using it and requested that no fees or to be applied and if so, then I would cancel it. Eventually I did.

1 year ago

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Amanda George IL

I had a discover credit card about 4 years ago and paid it off, they are really good at helping you monitor your spending, the app is wonderful to have, and they have an awesome customer service department where you can actually speak to a person instead of a robotic phone system.

1 year ago

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Joseph Tempe, AZ

I love my Discover card, the card is not accepted everywhere, that is the only negative but the rates and the credit line they gave me was great. Also fantastic customer service

1 year ago