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Chase, which merged with JPMorgan & Co to become JPMorgan Chase & Co in 2000, is one of the "big four" banks in the United States. The company offers a number of financial services, including credit cards and banking.
Chase offers some cards with an introductory rate of 0 percent for the first 15 months. After that, rates rise to 15.74 to 24.49 percent*, which is very competitive among rates offered by other top credit card companies.
Chase offers several rewards programs that allow cardholders to earn cash back rewards, bonuses, and travel points.
Chase works to help its customers reduce losses by catching fraudulent activity before it causes serious damage by offering monitoring and verification services. Visit Site
Depending on the card, Chase charges annual fees up to $95, which is higher than industry average.
Late payments will incur fees of $15 to $37 dollars.
Chase charges a fee of 3 percent for foreign transactions, which can be deterring for frequent travelers.
Some companies in the industry allow their cardholders to monitor their credit scores for free. However, Chase does not offer this service.
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I don't have any issues with Chase in terms of service, the rewards could be better.
Love everything except I think they could have more security features. This number gets stolen all the time.
No problems with Chase thus far...safe reliable Just not going to be nearby soon
Do not honor their promise to increase card limit after six on time payments and I had the card for 6 years, never made a minimum payment and never missed a payment. I just paid them off and will never use them again.
they turned me down for a credit card even though my fico score is over 850. will never do business again with chase.
ease of use, good analytics, good technology
They are always on top of the fraud and hacking of my credit cards
Quick to respond to fraud issues... or any issues you have
There is no yearly fees and it is just a great company to have
I like the card, however I have nothing to ahi for the thousands I've spent on my United card. I have never received one plane ticket from all the money we have spent.
I've had the chase freedom card since 2005...all statements and payments have been correctly posted. The card administrators have also contacted me twice about suspicious usage; the suspicious usage was by me and after explaining the circumstances the card lady apologized and said she would take steps to correct the problem. I believe they are very good at monitoring the accounts and very willing to help in any way.
they are pests. Everytime you turn around they are sending you blank checks for you to tranfer other credit debt. Their rates are slightly higher. Or they keep sending you junk mail.
They're great, and I love the accuracy of my account. Friendliness of the bank staff
The interest rate is a little to high. Been a card member for along time and CHASE knows my payment history.
Interest rates are high and going higher but customer service is good.
okay service; okay interest rate; okay everything. Just okay.
I have NEVER had any problems. Whenever I have needed to call I actually get to talk to a person. Their customer service is GREAT!!!
Customer services is null, not willing to work with long standing customers about interest rates or services.
I have had no issues. The only thing I wish for is that someday I could actually talk into my bracelet and pendant. Sometimes I forget to take the piece you talk into and listen to,
I've had the card for 30 plus years and have never had a problem with service or the products offered by Chase. I am completely satisfied with Chase and would gladly recommend their services to my family and friends.
low interest rate, high credit line, convenience checks often
They are very nasty people unwilling to work with you report incorrectly and will not correct any issues they do whatever they want to your credit report I have a credit agency working on this and cannot get anywhere with them
Good Customer Service and Support. Can do better on the cash back. There are others credit cards out there that are offering more cashback points with no annual fees
Great return on money spent and low fees
Unexpected rate hikes when economy is not performing well; misleading promotions ending in NG results
Refused to adjust APR after incorrect information was removed from credit report. My APR was evaluated on false information.
Intrest rates and also customer support has downgraded from what it was at one point
I am overall satisfied with their service. I've never had a problem with them. They have excellent customer service.
Chase offers fair incentives. The application process is quick and easy.
They are good, but dealt with alot of confusion on their end which just made everything go down hill trying to straighten out
Because they answer all my questions and work with me on the due date that is perfect for me
I love the reward points and the APR is low.
Extremely reliable. Great for traveling points.
Extremely reliable. Great for traveling points.
My card allows me to receive discounts on Amazon orders
I think the interest rate is astronomical, considering we have excellent credit.
They provide a reasonable rewards program and twice noticed a fraudulent charge.
They're fair and treat their customers fairly. Applying and managing your account is easy and very self explanatory.
Excellent customer service, low rates, good rewards
Never helped with lowering rate, always kept me in the high twenties just to make money off me I feel.
good service, on time payments get me a higher credit limit
I do things online and their website is very intuitive and has given me no trouble. You/I can set alerts, which is very helpful. Excellent service.
They are nice people, service is great I am pleased with this bank. What more do you want?
Market acceptance of their cards. Rewards. Customer service.
High Interest Rates from my own bank. Disappointed with the fact my other cards offer a better rate
They do what I ask, are responsible and I have NOT had any problems with them contrary to B of A that I have had nothing but trouble with!!!
Great service and personnel are friendly and helpful. Frequent flyer miles are too high to make reservations.
Never had any problem with them, of course would always like cheaper interest rate.
Chase Credit Card is extremely on top of Fraud attacks
They work with those who have financial issues.