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Chase, which merged with JPMorgan & Co to become JPMorgan Chase & Co in 2000, is one of the "big four" banks in the United States. The company offers a number of financial services, including credit cards and banking.
Chase offers some cards with an introductory rate of 0 percent for the first 15 months. After that, rates rise to 15.74 to 24.49 percent*, which is very competitive among rates offered by other top credit card companies.
Chase offers several rewards programs that allow cardholders to earn cash back rewards, bonuses, and travel points.
Chase works to help its customers reduce losses by catching fraudulent activity before it causes serious damage by offering monitoring and verification services. Visit Site
Depending on the card, Chase charges annual fees up to $95, which is higher than industry average.
Late payments will incur fees of $15 to $37 dollars.
Chase charges a fee of 3 percent for foreign transactions, which can be deterring for frequent travelers.
Some companies in the industry allow their cardholders to monitor their credit scores for free. However, Chase does not offer this service.
Accepted everywhere and very responsive customer service
I have had good service with my Chase United Mileage Plus card. My transactions are accurately processed and I find their website easy to use.
Decent cash back, fees are a little excessive and often unnecessary. Bad customer service 90% of the time.
They offer excellent cash back opportunities.
It is a pretty good card, accepted everywhere.
rewards capability for free hotel nights
good. works nicely with the partnership with amazon
never a problem with them, if i have a dispute they get on it right away
High interest rate compared with many other credit cards.
Chase Amazon has saved us hundreds of dollars. They no longer have foreign transaction fees, 5% back on Amazon is unreal. They even made the card from a piece of metal is
Generous credit line and great on-line site.
Interest rate is the lowest of any I have ever used ..good service
The company does not stand behind you when there is a purchase that is not legit or ethical
Never a problem and excellent customer service.
Good service,good rewards,great response on issues plus points make sense
Good card - easy to see online and pay online. Great reminders and warnings
Never an issue and easy to work with if some sort of transaction problem occurs.
good rewards points but high interest rate
Great customer service. Review for increase periodically.
I have nothing negative to say about Chase! They are kind and friendly whenever I have to interact with them and I LOVE my chase freedom card. I use it for everything and i get cash back every single month. It's awesome!
Awesome customer service. Great cashback/rewards system.
Does not care about their credit card holders. Difficult to deal with.
Chase IHG card has the most usable travel rewards points program I have found.
They are quick to post payments and charges, whereas Citi is awful.
great Web site. great customer service ??
They are very good with interest and helpful when you call and easy website to use.
they do what they say will do, and perform above average. they are also a national bank with offices all over
Best benefits for a Travel card I have used, Even though annual fee is more.
I have a Chase Disney Card. It's the best! Definitely recommend it. The bank is very professional, their website is easy to use. The employees are very professional and helpful. I've never been put on hold for too long waiting for someone to answer.
Another great credit card company that is overall good
As an employee from a company who uses Chase daily, i've been very disappointed in how they treat me, a customer. I bring business from 10 different accounts, and everytime i walk in to make a deposit, i get treated like im in the wrong for bringing in so many deposits. I've been tempted MANY times to change banks.
interest rates are way too high. I will be paying off cards and keeping them paid off.
They are very helpful when you have a problem with people you deal with.
card was easy to apply for and I use it in case of emergency.
Good website, good customer service, secure (at least for now).
Flexible with Amazon and the gift cards are a nice bonus touch
I love the reward points with Chase, I especially like to use them with my amazon account
Great bank. Love that their safety features and extra steps they take to make sure your money is secure.
No hassles with transactions and good credit fraud protection
Chase has THE poorest Customer Service! They don't listen and you have to repeat yourself over and over. You have to be transfered at least once to get action for problems.
My Chase Visa credit card account was opened in the NY. Not sure of other Visa cards, I use Chase Visa cards only. My problem gripe is that if I use my Chase Visa cards outside of the Continental USA, there will be a charge of either 3 or 5% fee (not sure exactly how much). This fee also apply for using it in Puerto Rico, where I temporary base . I thought Puerto Rico was part of USA!!!!!
They pay me to buy things. I pay off the balance so I pay no interest. Their service is great. They watch out for unlawful charges.
Great cash back incentives. UI easy to use.
Easy to understand billing and statements, multiple ways to pay, happy with rewards and rate.
I feel like they watch over my card for fraud- which makes me happy. They are fair with APR's. Customer service is alway polite and ready to help.
Chase is great! We got set up on 0 percent APR for 18 months and it has been awesome for helping us pay off our laptops for school.
My experience with Chase has lasted about eight years now and has been pretty good. For a massive bank corporation, I feel they still do a decent job of good customer service. One thing I really do appreciate about them is their security, I feel they have a lot of great safeguards in place to make recovering from a stolen credit card simple and not scary. Also, their technology is fantastic, in the sense that their smartphone app, website, and frequent new features work well and make things really convenient.
Chase has been a reliable company for us. We do prefer other cards more, but we do use our Chase card. We have missed a payment before, and if we call them, they fix it for us when we honestly just missed the payment. They are good people to work with.
The website is a little annoying, but I do like my Amazon cash back.
We have been with Chase Visa for 20 plus years with no problems. If they see a charge out of the ordinary, they are calling us before we have a chance to call them.