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6.0

Overall Score

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Gisele Sasser New Smyrna Beach, FL

Easy access to Chase online. Friendly customer service.

2 years ago

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Donna Cost Dublin, OH

Have always recorded the best service from chase.

2 years ago

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Monique Snow Sterling, CT

Love my chase card. Cash back option is great. Good rates.

2 years ago

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Team Grammy Stockton, CA

Good customer service. Easy to work with.

2 years ago

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Leon Yoakum Los Angeles, CA

Great for the first few years. Customer service not so friendly. Lots of choices for cards

2 years ago

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M Pieringer Savannah, GA

Good credit card but I hate how I have to visit their branch to open up a business account.

2 years ago

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Tracey Garella Edwardsville, IL

Always reliable and secure form of payment.

2 years ago

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Debra G Cannon Largo, FL

Love chase. They are always there to help.

2 years ago

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Alexism3201 Havana, FL

I love banking with Chase it is always quick and easy.

2 years ago

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Amelia C Mobile, AL

Chase has really easy online and in person banking options!

2 years ago

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LBurr96 Salt Lake City, UT

I have several cards with them. They are good at protecting your identity.

2 years ago

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Connor Smith Port Saint Lucie, FL

Chase has a good interest rate. Pay on line

2 years ago

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JE

Chase has a great cash back system 10/10 recommend

2 years ago

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BlancheL

Chase customer service is definitely one of the best !

2 years ago

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Michala Tallahassee, FL

Great customer service with a very secure mobile app design

2 years ago

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Samantha Grabert Salt Lake City, UT

Did a 0% transfer, customer service was good and website was easy to navigate.

3 years ago

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Jwat1213 New Market, MD

I love the app. Makes payments easy and quick

3 years ago

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Amy McCarlie Orem, UT

I do not like Chase at all. They are a awful bank to work with . The fees are terrible and the customer service was so bad. Would not recommend

3 years ago

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Jobie Goodro Orem, UT

Good customer service. Easy to use the card through various moves and travels.

5 years ago

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Kim Miller Lindon, UT

I have had a Chase card for years. Great customer service.

6 years ago

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Bob Conley Crestwood, KY

Very fair to work with. I have never had any issues with them.

6 years ago

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Jim Stewart Queen Creek, AZ

Higher rate card. Seems like the rate goes way up after one late payment.

6 years ago

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Vicki A Michaels

I like their website and cash back rewards.

6 years ago

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Michael Ogden, UT

Great intro rate for the first year. No interest

6 years ago

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maria

credit card interset rate to high. I am not happy with credit card interest rate

6 years ago

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Marv1959 Ashtabula, OH

Change of terms. Transferred large balance at low rate fixed for life of loan. Chase reneged.

6 years ago

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Nabil Battah Warren, MI

High interest rate compared with many other credit cards.

6 years ago

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MVK Riverview, FL'

The company does not stand behind you when there is a purchase that is not legit or ethical

6 years ago

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Sue Mesa, AZ

Interest rates are too high and nonnegotiable

7 years ago

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Daniel Engel Arlington, VA

They were more willing to let me transfer my balance than give me a temporary promotional APR

7 years ago

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Dianne Quincy, FL

Interest rates way too high poor customer service

11 months ago

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soulinger Houston, TX

Having the option for cash back is very helpful when making purchasing choices.

1 year ago

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Linda Russell Republic, MO

The service provided by this company is great.

1 year ago

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Mark Norman, OK

Card was cancelled because I did not use it enough but they wanted me to reapply

1 year ago

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Kathryn Longo Whiting, NJ

They have terrible customer service and gouge customers with fees

1 year ago

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peggy cherry Kings Mountain, NC

The compound interest was high. I was glad to finally pay it off.

1 year ago

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Lea Ban’a Columbia, MS

Overall good customer service and website easy to navigate.

1 year ago

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Michael Williams Mill Valley, CA

Great credit card offers if you time in right.

1 year ago

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Natalie Harper Washington Court House, OH

Not a bad card to have. The APR rates aren't too high.

1 year ago

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Teresa Nickels Olympia, WA

It is a good company but the credit card charges too much interest

2 years ago

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Andrew Sandy, UT

They make it easy to pay and their card terms are good.

2 years ago

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Christina Uebelein Honolulu, HI

Excellent customer service; easy to use website

2 years ago

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

Great company The banks are filled with helpful agents

2 years ago

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Jaid Clark Yuba City, CA

Easy to sign up. The app is great and so are my rewards.

2 years ago

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upnorthwi Bellevue, WA

Chase is a credit card that I did not like. High interest rates and poor customer service. I closed the account.

2 years ago Edited January 3, 2022

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Bev Schaffer Henderson, NV

Too many hidden charges!!! Lowered my credit amount when I had a higher balance THEN charged me over limit fees!!!!

2 years ago

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Ethan Ahern Phoenix, AZ

Get good rewards for purchases and low interest rates.

3 years ago

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Randolph Parker

High interest rates and low lines of credit

6 years ago

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K R Suisun City, CA

Does not care about their credit card holders. Difficult to deal with.

6 years ago

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Melinda Parris Tucson, AZ

They're good enough but I'm not eligible for best benefits

6 years ago