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6.0

Overall Score

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Angela Alexander

Good cash back programs, low interest rates, good customer service.

6 years ago

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Antoinette Garcia

Rewards program is great the sign up bonus gave me 3 round trip tickets

6 years ago

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Sadie Scoville Pleasant Grove, UT

My dad uses a chase credit card and he really likes the cash back on it.

6 years ago

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Norma

Balance question rep answered all my questions and was very efficient

6 years ago

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card user Hendricks, MN

very good, I've had no problems in my dealings with Chase Visa

6 years ago

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Heatinc Port Saint Lucie, FL

Great service, easy navigation online and notifications/ alerts are the best.

6 years ago

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Dick Handler Sonoma, CA

Mere words cannot express my excitement at paying 29.99 percent interest.

6 years ago

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S lary

Received a notice which read my card may have been compromised ..when I called No one knew why and "forwarded" me to AMAZON. And they did not know either

6 years ago

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Sandra San Jacinto, CA

Good experience, I would recommend this to those who are trying to build their credit.

6 years ago

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Jman911TTS San Diego, CA

They are very attentive to my need and customer support is 2nd to NONE

6 years ago

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Randy Croston Fairfax, VA

never a problem with them, if i have a dispute they get on it right away

6 years ago

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Audrey Shoff Wildwood, NJ

Good service,good rewards,great response on issues plus points make sense

7 years ago

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Bruce Thomas Dallas, TX

Chase IHG card has the most usable travel rewards points program I have found.

7 years ago

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Stephen Gans Bronx, NY

They are quick to post payments and charges, whereas Citi is awful.

7 years ago

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venkatesh shrinivas San Antonio, TX

Best benefits for a Travel card I have used, Even though annual fee is more.

7 years ago

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DENISE DONARDT Jonesville, NC

card was easy to apply for and I use it in case of emergency.

7 years ago

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David Orem, UT

The website is a little annoying, but I do like my Amazon cash back.

7 years ago

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Courtney Crystal Lake, IL

I don't have any issues with Chase in terms of service, the rewards could be better.

7 years ago

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Elaine Walz Madison, WI

No problems with Chase thus far...safe reliable Just not going to be nearby soon

7 years ago

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Sarah San Diego, CA

They are always on top of the fraud and hacking of my credit cards

7 years ago

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John G. Ambrose San Diego, CA

low interest rate, high credit line, convenience checks often

7 years ago

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Chris Kramer

Refused to adjust APR after incorrect information was removed from credit report. My APR was evaluated on false information.

7 years ago

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Nicol Palomar San Jose, CA

They are good, but dealt with alot of confusion on their end which just made everything go down hill trying to straighten out

7 years ago

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Allan Jacksonville, FL

They are nice people, service is great I am pleased with this bank. What more do you want?

7 years ago

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Tom Fisher Easley, SC

Market acceptance of their cards. Rewards. Customer service.

7 years ago

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Anonymous Midlothian, VA

Never had any problem with them, of course would always like cheaper interest rate.

7 years ago

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ken hedrick Palm Springs, CA

Easy to read statement, high credit limit, and United points. What not to like.

7 years ago

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lawrence Tommer II Kent, WA

Very helpful all the time whether on the phone or I walk into the bank

7 years ago

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Teresa Wehunt Plantation, FL

Never have a problem, they are always accurate, professional and courteous!

7 years ago

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Carlos robles Budd Lake, NJ

They are a great bank but hold high aprs and have not raise my limits in over a year

7 years ago

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Anita Van Dam

Always willing to work with me when I have a dispute. Unlike bank of America.

7 years ago

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migdalia jackson Fort Worth, TX

I have been with this company for more than a decade. Customer service is great

7 years ago

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Aubrey Rentschler Salt Lake City, UT

I have been happy with this card. We do not have any annual fees and received a nice bonus when we signed up.

7 years ago

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Juan Tejera San Antonio, TX

It was my first bank, and I can say that I liked the customer service and its services a lot.

9 months ago Edited March 15, 2024

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Aima V Las Vegas, NV

Really good bank I have a credit card that offer many benefits

11 months ago

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Drew Katonak Centralia, WA

Chase is my new bank good customer service I am very happy with them 😁

11 months ago

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Jennifer Mallozzi Norwich, NY

Chase is an excellent creditor! I would recommend to anyone who needs a reliable credit card.

1 year ago

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Margaret Pahrump, NV

Very helpful customer service staff. They are friendly and know what they are doing

1 year ago

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Smiles Ofpatrick

Not a bad credit card claims phone number since I was that was not heeded until days.

1 year ago

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Nicole Coleman Oakland, MD

Love my chase rewards card. Easy to see how many points I have and easy to redeem.

1 year ago

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Bambi Courtney Gretna, LA

Chase has been the best bank we have used. The staff is very nice. They offer great products.

1 year ago

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Ed M. Los Angeles, CA

This was my first card ever. Very easy to use on there app and credit card cash backs are good

1 year ago

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Alexandra Amaro CA

Available everywhere in USA, I travelled from Berkeley CA to Orlando FL, and my bank was with me

1 year ago

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Dawn Lovci

We bank with chase so this card works for us 100%! Always fast service when in need.

1 year ago

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Michael Brennan Memphis, TN

Other than slow growing credit increases, the chase rewards system is very solid.

1 year ago

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Jennifer Dye Lee's Summit, MO

This is my favorite credit card service. The best customer service. Great rewards.

1 year ago

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Chris G Annapolis, MD

Best customer service of any large bank in America. Have been a loyal customer for 20+ years!

1 year ago

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Angie Smith Price, UT

Chase has always been superb in every service they provide. I highly recommend their credit card!

2 years ago

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CWFS Zabuza Seattle, WA

The #1 reason I love Chase is it's so user friendly and what I mean by that is they app is so easy to understand.

2 years ago

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JR Galvan

They offer too high interest on their credit cards, customer support is good, but this is not a great financial institution.

2 years ago