Ting Wireless is a pay as you go solution. That means users will no longer pay for services they don’t use or over-pay for services they would like to enjoy. The monthly cell phone bill will vary based on usage and customers are not locked into any long-term contracts. Users can purchase both iPhone and Android devices and sync them with a network of their choice.
- GSM and CDMA networks available
- Average customer bill sits around $23/month
- No contracts
- Assists in helping their customers with prior carrier contracts
- Current usage tool
Ting has not been in the cell phone business long, but they are helping their current customers save money through their simple and flexible service option.
The Ting Wireless cell phone solution is not necessarily the best option for everyone. Since it is a pay-as-you-go platform, there are times the bill can be expensive if one of the lines uses more minutes or data. There are also some other aspects of their business model consumers should be aware of before utilizing Ting:
- Limited coverage – potential customers should make sure that there is quality service in their area
- Expensive up-front costs – customers have to purchase their own phones since there are no contracts
- Limited device selection – there are several older style phones to choose from as well as some new ones, but the selection is rather small in comparison to other providers
Those interested in Ting Wireless should to a little extra research and make sure they have the service and phone you want prior to enrolling in their service.
One Year Plans
So Simple Unlimited PTT & Text & Picture — $29 a month
So Simple 500 — $39 per month
So Simple Unlimited Everything — $59 per month
Two Year Plans
So Simple Unlimited PTT & Text& Picture Messaging — $23 per month
So Simple 500 — $35 per month
So Simple Unlimited Everything — $39 per month
Shared Minute Packages for So Simple plans with Cellular
$40 per month/per master account
$60 per month/per master account
$80 per month/per master account
$120 per month/per master account
$200 per month/per master account
$280 per month/per master account
$400 per month/per master account
$800 per month/per master account
Optional Regional Features for So Simple plans (per line)
$10.00 per month/per line
$16.00 per month/per line
$12.00 per month/per line
$1.19 per month/per line
$3.99 per month/per line
Prepaid Unlimited Monthly Plan (Unlimited IDEN Data access, text messaging, minutes) –$50/month
Prepaid Daily Plan (Unlimited PTT Minutes, 10 cents minute) $1.25/day (on the days used)
Lifeline Plan (a wireless plan for Alabama and Georgia residents who qualify as a low-income household) – 20.74/month
Fees. E911 Fee—Flat fee imposed on telecommunication service users by state and local governments. Late Fees — 1.5% on any overdue amount on your account. Regulatory Cost Recovery Fee—reflects SoutherLinc Wireless’ cost of complying with government rules and initiatives. Administrative Cost Recovery Fee—monthly per-unit fee that reflects a portion of SouthernLinc Wireless’ cost of ad valorem and municipal taxes and business license expenses.
Additional Services Prices
There are no prices listed on the website, but these are additional services that SouthernLinc Wireless offers its customers:
Push to Talk Features
Text messaging, Picture messaging, and web browsing
Fleet Management Solution
Regional Data Packages
Personalize your Phone
Selective Dynamic Group Calling
Contract Length – There are a few contract length options. There are one-year and two-year options, as well as pay per month options.
Business started 1995
Company Selling Points
SouthernLINC Wireless, a subsidiary of Southern Company, prides itself on providing relaibale wireless communications services to the Southern US, including Alabama, Georgia, southeastern Mississippi, and the Florida Panhandle. They specialize in PTT radios, cell services, and other wireless services, all created to service the communication needs of Southern Company’s local power companies. They also pride themselves on knowing that “there is no known scanner that can intercept communications over the network—a critical factor for many customers.”
Phone Selection (just a breakdown of what operating systems they work with):
For phone selection, they have five different Motorola phones. None are smartphones. These include: Motorola i365-R, Motorola 418, Motorola i460, Motorola i686-R, and Motorola r765.
Ease of Use
Their website is extremely thorough, offering a way to manage your account online, as well as pay a bill online. For their online account manager, you are able to change your service plan and packages, swap your SIM card, request a new phone and PTT numbers, and more. You can also set up auto payments online. There’s an FAQ’s section, listed below.
Customer Support types For customer support, SouthernLinc provides a few different phone numbers, including a Customer Solution Center that is free for customers, and is open 24 hours a day, 7 days a week. There’s also an online store line, and a sales line. They have an email address available to take comments/concerns about the website, as well.
Coverage for Southern Linc Wireless covers the southeast section of the US, from Georgia to Alabama, to southeast Mississippi to Northwest Florida. There are some more rural areas that aren’t covered, but for the most part, the south is covered. There are also plans that include minutes outside of the south.
Additional Features and services
Company contact information (Address, phone number, email)
4601 Southlake Pkwy Ste 200, Hoover, AL 35244-3608