Name: Q Link Wireless
Rating: 4.0

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Katie Warner Houston, TX

I haven't had a problem with the service.it has been good.thank you for letting me use your service.

1 month ago

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Tina Veltmann San Antonio, TX

Service has been great and I appreciate Q Link working with me through my situation.

1 month ago

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Andrea Wright Lexington, KY

Really a good phone service company, I enjoy using them and plan on keeping them GODS willing.

1 month ago Edited February 1, 2023

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Tanika Barnes

Great price but the phone is very slow. Sometimes, I am unable to answer when I receive a call because it freezes.

1 month ago

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James Hughes Indianapolis, IN

Service is good overall. I am able to keep up with important issues with Q link wireless. Go Q link!!!

1 month ago

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James Moore Brooklyn, NY

I like your service I just wish your signal strength is a little more strong internet area

1 month ago Edited March 1, 2023

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Keith Watkins Philadelphia, PA

For the week I've had my service it's the best service I've hadIn the past 4 months thank you

1 month ago

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Tami Perkins Houston, TX

I get service everywhere and havent had any problems other than I need a new phone.

1 month ago

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Andy Wallace Charlotte, NC

Its hard to complain when you provide free service and phones, but the Serano phone I chose is lacking in sound and picture quality. The phone seems to shutdown numerous times in the day and freezes up in which I have to take the battery to restart it. I paid for phone and received the Q Link tablet which is awesome! No issues with it and I'm glad I got it. I know I got the base model Serano Pepper phone, but I hope I can contact Q Link for a phone upgrade . Outside of the phone, your coverage is excellent and the tablet is very nice. I am very thankful for your service because I live on a fixed disability income. Thanks, Andrew Wallace

3 months ago

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Lisa King Davis Rock Hill, SC

I'm very pleased with the service, except you say I get free data but some months when I need to use a lot of data it runs out then I don't have any more for the month to look for a job !! It's suppose to be free for the ninth right ? Besides that Ive been with QLinks for several years and service can't be beat customer service is bit that great. No I e speaks English, they hang yo in you if they do t understand what your problem is but usually because they do not understand English Language well enough to understand that what you are explaining to them, so they hang up on you and it's difficult to get someone on the phone. you have to go thru a bunch of prints to get to customer service and it's aggravating , they also have attitude problems most of them but you do get a nice one sometimes if it's your lucky day. I love the actual service on the phone. Also if they mail you something g you get it fast I hope this j Helps

1 year ago

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John Johnston Signal Mountain, TN

I have been with Q Link about 3 years as I am in a nursing home and living in nursing home makes you poor. I can't believe all these negative reviews. This service has been a gift from God to me. Without this program I wouldn't have a phone. So I have been saving for a new phone so when I got this new sim I went ahead and got it. When I looked at how to activate it I did not understand the reset part so I called in and had a tech on the line in 5 minutes. He was so nice and helpful and he asked me some questions about my phone and then he had me call a number that is on the card under the word activation. I called it was automated and it asked me a couple questions and then it activated it for me. Much easier then going into your phone and resetting the carrier. So I love the service of Q Link and I am having fun playing with my new phone. I will check back here and if anyone wants to ask me any questions about how I set up my phone leave me a message. My name is John and I want to thank Q Link for helping me, living in a nursing home, to be able to have a cell phone.

1 year ago

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Edward Boddie Brookline, MA

Speed and helpfulness of Customer Reps when called for support. Promptness of package when ordered. And overall ease of use after SIM arrived.

2 months ago

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Oscar Merino Las Vegas, NV

I am unable to recieve the tablet and phone offer I paid$10.00 for but was not Recieved and I had no idea it was sent nor did I recieve tracking info.

2 months ago

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Tammy Jo Stinson Chicago, IL

The service is very spotty. Especially in the Temple Hill area of Glasgow Ky. Otherwise I’m very very happy with the service

2 months ago

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Karen Ream Wilson, NC

Overall for free service you cannot beat it, the only issue i have had is some coverage breakup but it only happens occasionally.

2 months ago

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Angela Hernandez Los Angeles, CA

I love not paying for my phone bill. All I have to do is wait for my service to be refilled each month!

2 months ago

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Andrew Hart OK

I need a replacement phone and don't catching a hard time but trying to get a replacement phone other than that I'm pretty happy with your service

2 months ago

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Kim Sanderscroom New Haven, CT

The service is good but definitely needs improvement. The hotspot does not work well at all & I don’t know how to get it working.

2 months ago

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Ronald Miller San Jose, CA

I am thankful for the service I recieve and it helps me financially for I do not have much money. So thank you very much

2 months ago

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Bianca Youmans Orangeburg, SC

Great phone service I like the reasonable prices which you won’t fine no where else overall I will be sticking with this company

2 months ago Edited January 4, 2023

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Roger Ripley Seattle, WA

Qlink wireless customer service made everything smooth and pleasant.. no tricks, no b.s. I love Qlinks wireless service.

2 months ago

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Dewayne Lamont Hampton Hammond, LA

I like the service I had to get a better phone for good service . This like I can't use the phone at my home not even wifi calling works

2 months ago

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Christian Jones Chicago, IL

Great service at all locations . City country even in the mountains . Friendly and knowledgeable service staff

2 months ago

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Tess Young Memphis, TN

The unlimited talk text and service and me that I am on a fixed income it helps me with my budgeting of all my other priorities that I have

2 months ago

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Mark Burghart Chicago, IL

It has been a great help throughout these troubled times. I only with I could use the hotspot on my phone for my computer

2 months ago

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Eddy Blain Tampa, FL

I am practically satisfied with my service,but I was wondering if can get the EBB broadband internet or other for my home computer.

2 months ago

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Mark Dillard San Angelo, TX

The part of data because it doesn't last the entire time of the plan per month and I can't afford to add extra but I am dealing with it.

2 months ago

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Monica Renee' Webb Charlotte, NC

Everything is fine. Too many app on the phone when I received it. Many I will not use. Had to delete those that I could. To free up space/memory.

2 months ago

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Laura Rogers Altenburg, MO

It's a good company, reliable, and always there if I havea problem, you take care of everything. Thank you

2 months ago

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Danae Martin Tower City, PA

Good service even in remote areas if you have questions about anything or need help call they actually help

2 months ago

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Thomas Browning Columbus, OH

Have been waiting on a sim card 4 weeks now. They keep saying they send it out but it has never came. I also have tried to use the bring your own phone program with no success.

2 months ago Edited January 2, 2023

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RONALD J BOLLINGER Minneapolis, MN

Overall I have enjoyed the service and the plan that I’m on . But I don’t always use my phone, sometimes I don’t for a month or longer.

2 months ago

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Kj Harry Negaunee, MI

So Service is very horrible in the town that I live in a Nichols out quite a bit. Can’t send video messages or pictures. Internet goes out a lot no hotspot.

2 months ago

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Chad Beagle Wayne, PA

I like Q Link because all I have to worry about is just picking up my phone and making a call, so I don't worry thanks for the phone.

2 months ago

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john cipolla Palm Bay, FL

It's a good company you guys do what you say only thing is I was expecting the cell phone with it but thank you for your service

2 months ago

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RENEE DELUCAS Marion, NY

Because I don't have wifi, my data runs out last few days even though I have unlimited data. However, I could not afford to have a cell phone if not for QLink.

2 months ago Edited January 2, 2023

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Anna Castillo Rapid City, SD

I like how I can be able to talk to my family and friends on the phone it helps me get in contact with people I need to talk to

2 months ago

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Noelani Vida Kea‘au, HI

I like that it's free. And not a bill. And my dislike is the reception. I'm having a hard time getting service. My calls are being dropped, and it will not let me call out. Very frustrating

3 months ago

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Susie Godfrey Pearland, TX

SO FRUSTRATED WITH QLINK PHONE SINCE OCTOBER 16, 2022. RECEIVED MY REPLACEMENT PHONE AND I CANNOT ANSWER INCOMING CALLS. I HAVE RECERTIFIED WITH NO LUCK TO GET TO TALK TO ANY SUPPORT PERSON. BTW, I REFUSE TO PAY $1 TO JUST ANSWER, WHEN QLINK HAS ALWAYS ANSWERED MY QUESTIONS. I CANNOT ANSWER MY PHONE, WHY? I HAVE NO GREEN SLIDE, WHERE DID IT GO!!! I GET A COMPLETE BLACK SCREEN. IT IS NOT AMAZING! WHERE DID THAT WORD COME FROM. ARGH!!!!

3 months ago

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Donna Tresp Chicago, IL

I am grateful to have a phone that I don't have to pay monthly bill and I have the same options and usage as I did before

3 months ago

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Sharri Miller LaFayette, NY

Internet lags pretty bad. Even when I'm on WiFi. I try using everything I can on the phone when I leave town,seems only time any of the service works.

3 months ago

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Efrem Villareal Laguna Hills, CA

The phone's that you guys gave me suck. There very slow an it gets annoying especially for a person like me , who is bipolar an also have C.H.F. Conditional heart failure. I'm not trying to sound ungrateful I but I'm really get aggravated we're it messes up my day.

3 months ago

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Deborah Borst Hanover, PA

In this day and age and being on disability and tight funds and grateful to be able to have a phone that works the service that helps and is reliable thank you very much p

3 months ago

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Darrin Vavricka Los Angeles, CA

Trustpilot reviews Trustpilot Thanks! Your review counts. You reviewed Q Link Wireless Darrin Dennis Vavricka 0 reviews US Rated 1 out of 5 stars QLink's Unlimited lies… QLink cellular service boasts "Unlimited talk, text and data for free." This is of course, if you qualify. So how do they make money?I used my own phone and kept my old # so I can't review that part but what I do know now is this: Unlimited data is a scam. I guess technically it's possible but you can't use more than 1GB per day. In fact if you get close to 1GB they will slow your bandwidth down to barely useable. Now if you're like me and don't have wifi then forget about this company. If you go over 1GB in a 24 hour period they will stop your access to data and the internet completely. That's right! Not slow it down, but shut it down! You can still use the phone and text but nothing else. They never tell their customers about this scam, so that way we call them looking for answers. A automated message will lead you around and around as you probably expect and then places you on hold for 30 minutes and up, if you get that far. If you decide to check your balance the message says you still have all of your "Unlimited data, talk and text" available. When you do reach a human, it's likely they are not local and the accent is difficult to understand. But with patience they will verify your identity, sometimes asking the same questions 3 times, before they tell you their hook. You have used to much data and you must purchase more. So how much have you used and how much fo you need? Well they don't know that answer or they won't tell you. So what happened to "Unlimited?" But don't worry because they have wonderful pricing and you can purchase bundles or just data alone for only $15 a gig. But tomorrow you'll have to buy another, then another and so on till your next billing cycle starts again. So if you use your "Unlimited data" they will and do, take it from you so you have to pay them ridiculous amounts to get through the month. Way over what your current phone bill is, I'll wager. Basically you could imagine having "Unlimited data" but only if you never use any!

4 months ago

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Tina Grafton, OH

I like the service, most the time. But there is sometimes a lag in loading or finding a tower to use. My battery has needed recharging more often. I need a phone and this service helped me out. Thank You Tina

4 months ago

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Elizabeth Troutt Camden, TN

Sometimes when I use the phone in the house I have trouble with it people can't hear me or I can't hear them and when you're talking on the phone it will cut on and off you can't understand

4 months ago

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Corinna Seigfried Holts Summit, MO

I'm am pleased with Q Link. I had Easy Wireless before Q Link but it didn't get a signal in alot of areas Ii was in. Q Link has a strong signal almost everywhere. It has clear reception and great customer service .

4 months ago

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Mike Syverson

The service is good. The plan is what it says it is, no kidding. I'd give five stars, but the phone itself isn't the best. But if you use your own phone....yes the service is very good...five stars good.

4 months ago

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pamala wayland Oroville, WA

Works well for me where ever I am. I have no issues with the service and appreciate that it is renewed by Q-link Wireless regularly. Texting works smoothly as well.

4 months ago

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Cynthia Avondale, AZ

This service has come in handy. But i can honestly say the phone that i was given was extremely outdated & stopped working properly & could really afford to buy a new one. I don't think it's fair that they wouldn't replace the old phone with something more updated or at least that would work with all the updated networks running 4 &5g.

4 months ago