Name: Q Link Wireless
Rating: 4.0

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Robert Hamlin Chicago, IL

service is pretty good. cell itself has issues at times

1 day ago

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Leslie Allen Baton Rouge, LA

Great covrage, and service! Thanks for keeping me connected

1 day ago

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Kin Management Austin, TX

Good reliable phone service every month.

1 day ago

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Quatoya Jackson Shreveport, LA

Service good hotspot barley work but overall it’s good

1 day ago

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Kevin Hutchinson Lebanon, TN

Talking with someone who speaks clear english

1 day ago

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Gladys Cabrera

Good service and attention from the customer service.

1 day ago

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Monte Florom Chicago, IL

I get great service where I'm at no dropped calls

1 day ago

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Kevin McAlister Grand Rapids, MI

Since I purchase my own phone the service has been great.

1 day ago

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Brian maynard Harrison, AR

It works I just wish you had a better phone payment plan

1 day ago

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Cora Grass Pittsburgh, PA

I am able to have service just bout any place I am

2 days ago

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John Holbrook Winchester, MA

After some glitch the first time qlink is on top of things

2 days ago

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Adam Raquiyb Atlanta, GA

Could have better Internet reception, & speed quality!!

2 days ago

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April Daves Sacramento, CA

I emailed Qlink over a week ago and still have no answer. That's why only 4 stars. However, recharging went seamlessly, and the website is easy to navigate, so, yes, 4 stars, if they would have answered my email within a week, it would have been 5.

4 months ago Edited February 6, 2023

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Jermey McKinney Sacramento, CA

I really take advantage of my service it great to be able to reach out to family and friends Thank you and also being able to just leave a call back number for my job search is another benefit I'm afraid we take advantage of. Thanks

4 months ago

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Blazeagainburntcold Googelcasereynoldshighwawkr Sacramento, CA

It is a nice reliable Network. Faster speeds on the data than my last phone. Although I had to keep the same phone that I had cuz I couldn't get one through q Link wireless, the service was still good. I would recommend it to other people and have already.

4 months ago

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Nicole Stevick

The phones are cheaply made and are very slow . When you call customer service nobody speaks English and it's so hard to understand them. They had promised stuff in the past and I never saw what they promised. Instructions to your promotions are so hard to understand. So I am confused know with the upgrade promotion on top of this page. I thought I already was getting unlimited data, talk and text. Can you please explain to me if I need to do anything Thank you Nicole Stevick

4 months ago

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Mark Jones Mabank, TX

The service is great had no problems only thing i like to know is do you offer free upgrade on any phone like Samsung S 22 Galaxy. Other than that I like the service. Be safe God Bless

4 months ago

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THOMAS E MACKO Fort Collins, CO

Q link was there when I really need help, Great service The Customer service above the rest the only thing I have a problem with is T-Mobile really bad reception here in Laport CO. but that is the norm in Northern Colorado. Not a Q-link problem.

4 months ago

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Georgia Linders La Crosse, WI

It works great when connected to WIFI at home. But the cell tower connection isn't good. I have to stand practically outside in the winter in order for the people on the phone to hear me. It works fine to make calls when I'm at other locations, though.

4 months ago

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William Sailor Houston, TX

I like the ease of operating of the phone and tablet Plus the app to keep an eye on my account. When I've had questions they've always been answered in a timely manner I appreciate their customer service

4 months ago

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Kelsey Salem, WI

It took MONTHS of waiting and reaching out to customer service for me to finally start receiving unlimited data, which is the plan I was supposed to have all along. Ever since this was corrected I have been very impressed and happy with Q Link Wireless!

4 months ago

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James Miller Wilkes-Barre, PA

It's good most of the time but i do notice the internet is slow sometimes and watching videos there is some buffering during playback sometimes. Talk and text is good always for the most part. Overall i give Q Link Wireless a good rating.

4 months ago Edited April 5, 2023

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Robert Northrop Alexandria, LA

I would just like to say that it come in really handy I just got out of prison I didn't have anything or anyone by having a phone in the tablet it allows me to work on interview applications and to get in touch with people as far as my parole officer and things are such that I needed so thank you

4 months ago

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Janette Dorin Middletown, CT

My comment was just erased, so I will repeat it. Why do I have to keep my phone on for the first 10days of the month, if all services are refilled on the phone on the 1st of each month? I don't mind leaving it in for 1 day, but why 10? Sometimes I like to shut it off to get some peace!! I love 💘the free service though, Thank you for that!!!

4 months ago

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Gayle Colvin Ludlow, MO

When you guys first started out you kind of sucked. But you’re very pretty good now. I would say you’re competitive with the other bigger guys, bigger competitors…. That’s quite an accomplishment. Thank you and congratulations for being so great

4 months ago

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Jarry Williams Chicago, IL

It’s better now that I don’t have their cheap $69.00 phone that don’t work n crashes all the time, even after one replacement. I ended up having to buy my own unlocked phone n transfer the SIM card to it and now I can send n receive calls, before all I could get was Radom people calling n leaving voicemails or text messages but could never make a call or send many messages as the service would go in and out on the cheap phone. I bout a 200.00 unlocked phone, swapped out my SIM card n now I have service that actually works. Stinks I had to go buy yet a 3rd phone to get anything to work. Apps even crash on their free phone and tablets, both are JUNK! My partner ended up having to buy me a Samsung tablet through Meier, just to be able to use one, as theirs crashes constantly!

4 months ago Edited January 11, 2023

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Shelly Fry Holt, MI

I love the service and i need it badly It is the only phone I have. But when I signed up I was suppose to get a tablet for $10.01 Now I could use the tablet as well Every time I come in here I try to get it but aww snap I cannot. Any help would be appreacited

4 months ago

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Peggy Gibbons South Bend, IN

I had to pay for my phone then they took out money for the SIM card with out telling me first. Butt over all this is a good phone and a good company 👍👍 and I give it two thumbs up for being a Free phone

4 months ago Edited January 6, 2023

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Jocelyne Belony Columbus, OH

I like to deal with QLink Wireless very much. But, the only matter is that I've requested another free phone because the hot pepper that I bought for $40 doesn't work properly, When I'm using it, it becomes too hot to touch, sometimes I have to spend around a full day to receive service and it's too slow. I really need another phone. Thanks!

5 months ago

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Patrice Marshall Lumberton, NC

Despite the fact that the tower in my area was down and I had to wait four days before having service, I have had no problem with my phone service. On the other hand, the Link tablet doesn't work properly. I have reset it twice and it still freezes and cuts off when I'm using an app.

5 months ago

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Ed Schiller Port Orchard, WA

Getting started took some time and some back and forth with customer service. Once everything was sorted out there has been no problems. I brought my own phone and have switched it a few times and its usually just a matter of switching out the SIM card from one phone to the new one.

5 months ago

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Charles Ensminger Seattle, WA

Good so far, would like to use service longer before im asked to rate it though. Thats with all the companys out there. It seems like everyone wants a rating right away. well ive used the phone service with my own phone but was under the impression that i was going to get a tablet and a phone sent out to me but never received them. If i had, my rating would have been higher. I would still like the phone and tablet and port my phone number over and get the amazon gift card. but ive never got anything like that from any company off of the internet,

5 months ago

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Gene Co-Te Batavia, NY

This phone service was like a Godsend, I'm on a fixed income, a very tight budget, Omitting one bill, such as my pay for phone service will greatly stretch my budget further, Thank you

5 months ago

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Ernesto Moran CO

I believe the Q Link has the true intent of helping their customers get through times they're often played with not enough income to be productive. Thank goodness if there companies like this that allow people like me to be able to maintain a lifestyle that's beneficial to everyone

5 months ago

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Paul Sabin Kent, WA

My complaints are that the initial Serrano was crashing after the first month despite my deleting everything that I could from the phone. The problem is that the OS eats up the 2 GB. It took spending $200 to get a 4 GB phone. Now every thing works fine!! RAM. I had to get a

5 months ago

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Terrie Simpson Roanoke Rapids, NC

It's a great resource for me/people to have a good reliable way to stay in touch w family, friends, doctors, etc. Also to have ablity to use internet without costing alot of money which I don't have ...thank you for this service .& all who work to make it possible for people like me.

5 months ago

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kevin andrus Chicago, IL

I like it cuz I don't have to wait around and you guys are always on the balls you make sure that I have the right stuff and things that I need to keep or have my phone for emergencies or doctors and all that good stuff thank you and I appreciate that

5 months ago

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Harold Herbert Tucson, AZ

[email protected] has never failed me. I live in a rural community with few options but I make and receive calls and internet connections without fail. No one can undercut the price and I am happ with that.

5 months ago

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Maria palmer Trenton, GA

I like it that you guys remind me about making a call, what I didn't like about you guys, I had ask for a different phone cause the second month my phone running hot will turn off and I saw I barely used it when I gave up so I had to use my sister's phone to make my wants a call and it's still not working so that's why I give you a four

5 months ago

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Shirley Hall

I love and appreciate the free service. My only problem is sometimes my calls go straight into vm. The other thing is that sometimes I dial a number to call, and it takes a long time to connect, so I'm just holding the phone waiting for it to decide when it wants to ring. Is there anything for me to do?

5 months ago

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Jonathan Ward Hickory, NC

I’ve been pleased with my service so far!! I thought I had unlimited everything on my plan? I just saw that I could upgrade to unlimited plan for free if this is true I would like to upgrade to the unlimited plan for free? ?

5 months ago

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Aina Dini New Castle, DE

I've only had the phone service for 3 days but they sent my Sim card in 4 days so that was Awesome. They also sent me a tracking number so I could see how long it would take until I received it. What I don't like is that they don't let you keep your old number like the Ads say. And they got my name wrong and won't change it. Otherwise the service seems okay...

5 months ago

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Weasle Harper Charlotte, NC

It's been good. I always have service be it calls or text. I'm always connected. Always having service without worrying about how much is great not to mention unlimited data. Now if I could get a decent phone it would be almost perfect. Thanks Q=link

5 months ago

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Diane Mckenzie NC

I like my q Link phone I thought I was supposed to get a free tablet with my phone I never received it I would love to talk to someone about that I've never had any problems with my service everything's good thank you all so much 🥰

5 months ago Edited February 2, 2023

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Alan Dens Chico, CA

Transfer of carriers via Q Link sim card went quite well without a hitch, just need to stop alot of spam calls getting thru & bogging cell device operations down. Customer service reps are very patient in helping thru the sim card formating to my own smartphone as well, much thanks Q Link staff!

5 months ago Edited December 7, 2022

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Tammy H Kittanning, PA

My q link service is pretty good. I haven't had many dead spots and I'm always able to connect.I am curious tho. I brought my own device and also purchased(donated (10.00) a q link tablet but I still can't get a new device from q link. I have to buy it. I wish I had the money to do so.

5 months ago Edited December 6, 2022

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Georgia Delaney Kennett Square, PA

You kept in touch. My customer service who helped me put in SIM card, etc. rushed me a lot. I am not very tech savvy and he did not give me enough time. Made me feel I was a bother to him and he could not wait to get rid of me.

5 months ago

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Michael “Mike” Ireland Sacramento, CA

Can't beat the price. Seem to have as good or better reception than my lady's she's with one of big cell services that sounds like getro- get it.... and I got to use my own Phone. My only complaint is I use a lot of Data with no wifi at home I run out 3/4 in to the month. I like it

6 months ago

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Betty Clauss Kyle, TX

I like: Free phones,easy fill out forms, fast shipping, I don't like: Not easy to install, no phone choice (I wanted Iphone with payments, which i didn't qualify) when other companies had as a free option. Otherwise 5stars!

6 months ago

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Scotch-Irish Viking Chicago, IL

Within a day, I lost data for 2 days. It's been back since, but it's spotty. I have to turn on airplane mode a couple times a day to get the network to straighten up. The network stops responding quite frequently. I only have 2 bars inside my apt. Here, but nevertheless, the abrupt stops are something entirely different than range or signal strength. Overall, it was easy to install, and unlike most carriers, Q Link was able to provide service to this specific device. Thank you very much. If my internet service was better, meaning, not having to reset it so often, I would give more stars.

6 months ago