Name: Q Link Wireless
Rating: 4.0

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Frank Rivers Charlotte, NC

Ever since I was put on qlinkwireless ,my phone has been running slow, or not even loading the application that I'm trying to get to. It says that the wifi is not connected. I will figure out what the real problem is. So standby for more information. Spectrum is the wifi provider, with the 5-G speed. I will return for the update.

2 months ago

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PATMAN Lake City, MN

Unable to use all features of my phone or my service. I can't use my Hotspot nothing will connect to it. My text do not register on my statement. I'm unsure from where you get your data on customer usage but I feel that it needs to be calibrated.

2 months ago Edited January 2, 2023

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Klara Bess Las Vegas, NV

So far the service has been great, the only thing I would probably change is how it's a bit complicated transferring your own number in and getting the beginning things worked out. But the service has been great

2 months ago

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David Harris Tulsa, OK

Q link has been an awesome service for myself due to the fact that I am disabled I am on a strict income guideline. I am definitely blessed to have my phone service through Q link

2 months ago Edited March 2, 2023

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Desmond Hines Seattle, WA

Love this because it's free only problem is it's slow other than that no issues whatsoever Paige's load like they're supposed to all my apps are acting appropriately again a very nice

2 months ago

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Jacqueline “Zombygurl” Vinson Chicago, IL

I was totally unhappy last week of every month after32 gigs of used data no checking emails no YouTube but now hopefully I'll have real unlimited to self educate thanks you're awesome.

2 months ago

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Marrisa Caborn Merritt Island, FL

I am very greatful for the Q Link service. It not only keeps me in touch with my family, friends, and work but it saves me 60.00 a month. Thank you for the help!!! Happy New Year! 2023

2 months ago

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Mudd E Jewelry Arlington, TX

They were great at one time but now the signal sucks and service is unreliable. They don't replace your phone if it breaks and their phones are extra expensive and outrageous. But the service is free because the government pays them.

2 months ago

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Adrienne Noel Lafayette, LA

I think the service is great, but I do think that they could use an upgrade to their phones that they give to people, but overall they have been good to me , thank you very much.

2 months ago

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Maria Maldonado Collingswood, NJ

So far been good to me with Q link everything is free and i am very grateful that I've applied for it thank u happy person happy new year 🎊🎊🎊

2 months ago

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Jessica Barbe Winchester, VA

The overall service has been greatly appreciated and has worked okay there has been a few hiccups but I think that that’s just due to Wi-Fi &weather .But thank you and good job on your service .

2 months ago

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Sylvia Gibson Baltimore, MD

I worked for telephone for 32 years I don’t talk that much on phone .I’m 79 year old most of my friends and family has gone glory. You’ll keep asking the same question and I keep answering the same way

2 months ago

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China Mike Clinton, ME

What I like about this company is that when I had it a few years ago the reception really was bad but now the reception has has increased in performance and reliability which has made me very happy. Satisfied

2 months ago

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Todd Nixon Charlotte, NC

My service is still on and I have not had a compatible phone for two years. Being a high strung eyes bulged little phone user it was easy to continue service through my E-mail. .

2 months ago

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Cynthia Greene Shelby, OH

Good service for the most part, only thing I dislike is I can't access my voicemail and everytime I leave a wifi spot my data won't work until I power cycle my phone, and I know it's not the phone bc when I had this phone on Verizon the voicemail worked and I never had wifi to data problems.

1 month ago

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Diane Mckenzie NC

I like my q Link phone I thought I was supposed to get a free tablet with my phone I never received it I would love to talk to someone about that I've never had any problems with my service everything's good thank you all so much 🥰

3 months ago Edited February 2, 2023

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Alan Dens Chico, CA

Transfer of carriers via Q Link sim card went quite well without a hitch, just need to stop alot of spam calls getting thru & bogging cell device operations down. Customer service reps are very patient in helping thru the sim card formating to my own smartphone as well, much thanks Q Link staff!

3 months ago Edited December 7, 2022

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Tammy H Kittanning, PA

My q link service is pretty good. I haven't had many dead spots and I'm always able to connect.I am curious tho. I brought my own device and also purchased(donated (10.00) a q link tablet but I still can't get a new device from q link. I have to buy it. I wish I had the money to do so.

3 months ago Edited December 6, 2022

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Bryan McDougall Houston, TX

The only thing I don't like is that I got unlimited data text and talk but at 30 gigs of data they cut your internet off and you have no internet at all but it says I have unlimited internet so if I hit 30 gigs they should at least slow it down not cut it off

3 months ago

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Ger Hang Milwaukee, WI

I love how I get the free month refill every month it helps me save so much money that is getting put towards my other many bills. So thank you so much Qlink Wireless! One thing, I do tend to dislike is that some of the cellphones are a little expensive, but other than that, the network is awesome! Thank you so much!!

3 months ago

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Jerome Mcdonald Indianapolis, IN

I kinda like the reminders , but over time they become annoying. My friend Jill R kept getting emails that were contradictory,one would tell her to re-up her minutes and the next tell her minutes were fine.Please don't do.this to me!

3 months ago

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Cane Lady TN

Cuts off words, phrases or parts of words. Happens on every call since new. Also wish volume on speaker was higher. Thanks for free minutes. I bought your expensive TCL phone thinking it would get faster download and big memory. It is so slow. ... One good thing is how much info you can put on contacts..

3 months ago

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shonna lewis Chicago, IL

I am satisfied and grateful for being a part of this program. It has been a much needed expense i haven't had to worry about for some time. I don't know what i would have done had i not heard of this program. Mahalo for your services.

3 months ago

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Susan Bowes Aberdeen, WA

i got the phone and tablet the tablet died and they wouldn't replace it cause they determined it was the charging port and that wasn't covered under the waarrenty but the phone is very good they have great service and i would reccomend they have a good selection of phones

3 months ago Edited March 8, 2023

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Margaret Mendoza San Diego, CA

The service us great the one thing I'm truly upset about us that I paid $150 dollars for this phone on QLink wireless app and it cracked within 3 1/2 days. I don't have money like that and I sure can't afford one I can barely see through the screen. Am I able to receive one free from you guys or how does that work

3 months ago

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casey Provo, UT

The phone seems to have a mind of it's own at times also I don't care for the fact that my number is sold as sample to telemarking company's , collecting research data on surveys ain't so bad , but telemarking company's come'on not cool , Thanx Peace

3 months ago

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Danny M Minneapolis, MN

I like the ease in which I was able to switch over using my own phone. I could have used my same number but decided against it. Nothing wrong with getting a new telephone number at once in a while. The quality of service is good also.

3 months ago

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Charles Sheer Baltimore, MD

What's not to love about free unlimited phone service. Have had minimal problems thus far. My only issue was the set up to start. Had some difficulty getting set up. My first call to customer service was no help at all but my second call to them went much better and was able to get service set up.

3 months ago

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Brian Senna Miami, FL

Good service over seaand in the country of united dty

2 days ago

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IFAA Legal Services Kansas City, MO

Never have a problem. The service is good and the phone serves its purpose. By

3 days ago

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Wanda Britt Philadelphia, PA

This is a very good plan for those of us on a fixed income or tight budget.

6 days ago

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Bridget Loper Charlotte, NC

Great help with my finances and all ....and service is actually better than the one I have paid over$50.00 per month for. Without the slow speed and annoying messages to sell me the next whatever they're selling. Only issue I have is not getting my free device I was so excited for....was hoping to use the tablet to work from home. After several inquiries I've still not being billed Co pay and I saved up to be able to afford the$10 out of my no income household

4 months ago Edited November 7, 2022

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Joy Ferrell Lawrence, KS

I think the free service or discounted service is a great idea as i am disabled and have a hard time paying my simple housing needs. This helps me tremendously. Thank you..and i want to upgrade the phone with your special deal to get a Google Pixel phone.. You are all doing good..with one exception.. its difficult to get dial directly to an agent to help with situations.. such as finding how to upgrade. Sincerely , Joy Ferrell

4 months ago

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Shelley Page Boise, ID

I don't have any complaints about the plan, itself. Only about the phone I received. It is a piece of junk. About the lowest of the low, as far as quality. I wouldn't even give my 5 year old niece this phone. But it is free. You get what you pay for. Same with the tablet I received for free

4 months ago

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Kimberly Smith Chicago, IL

I love that you are participating in a program that enables the less fortunate to have a service that is a definate Need in Todays world! Thank you!! As far as the connection.. I have had a few issues with connectivity and being kicked off the internet abruptly. But, its nothing more than Ive had with any other service Sooo...I cant complain!! #Bravo

4 months ago

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Karen Rose Houston, TX

OK to start with y'all scrude me I order a phone for 179 $ and I received the the first phone 79$ I believe it was any phone was never received I call your customers services they said it shows that it was delivered and they finally sent after I $179 it never was I got stuck with a piece of crap phone finally after talking to your rude as hell CS so being that I paid 179 $ already I spent $79 and got the cheaper one customers services was not going to give my money back I have both phones now wtf am I supposed to do with 2 phones they said no money back when it was delivered I called bs still want to send phone back and they told me now I still believe you owe me money

4 months ago Edited November 2, 2022

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Patricia King TX

It has definitely been a blessing and also an easy way to continue to have service with the government this is the best thing since having a landline home phone I'm greatly appreciative and I'm definitely prepared to stay with this service for as long as it is available to the low income area thank you and have a blessed day

4 months ago

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David G Boyle Columbia, MO

Overall It's a truly great service. However there are a very few things that can use a little work. the most obvious to me is that your "Safe Mode" icon seems to have a mind of it's own. It just pops up out of nowhere, with NO WAY to turn it off. Sometimes it's there, and sometimes not. There's no way to activate it and no way to de-activate it. In short, it's obnoxious. I don't find a reference anywhere in "Settings" or anywhere else. Something you might want to consider...

4 months ago

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Amanda Mullens Philadelphia, PA

Qlink wireless has great service, my only problem is when I first got the phone I was able to play all my games that I had downloaded with the just play app and then all of a sudden I couldn't play any of my games, I kept getting a message telling me to disable my VPN, only problem with that was/and is that I had no VPN and still have no VPN on my phone and still cannot get that fixed. If someone could please tell me why this is and maybe how to fix it, that would be great. Thank you

4 months ago

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Jewel Carter New York, NY

When I first got it I only got 350 minutes which the person that gave it to me didn't tell me i thought I getting unlimited talk and unlimited text but I had to pay for more minutes to talk I was lol angry with that but it's good now

4 months ago

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Tammy Robinson Franklin, OH

The service is awesome I brought my own phone I can't make or receive calls 80% of the time it goes straight to voicemail Unless it from a Scammer or telemarketer So I'm going to order my new phone from QLink so I will be able to enjoy the full experience

5 months ago

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Bob Carl Sturgis, MI

I just like knowing that no matter what is happening in my life I always have a way to stay in touch with my family,friends and my doctors. I get to see pictures of my grandkids and children That don't live close to me. No matter what hardships come up Q link service is there for me . Thank you.

5 months ago

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Curtis Knight Bellingham, WA

Your telephone service is great - Your customer service is not - you sent me a new phone (Thank you very much for that) but I can barely use it and there is no one on your side of the equation to help me understand how to use it - i've had it for about a year and still cannot access my voicemail - additionally, i would have bought a better phone, one more suited to my needs, if you gave me a way to do that - but you don't - i'm legally blind - i can still navigate my way around the world and manage, with work, all three categories of communication devices (tablet, laptop & "some" phones) when educated on their operation (I'm sending this to you from my laptop with no assistance required) - But I need some help with the last phone you sent me or the ability to purchase a phone that meets my needs - you won't provide either of those services - i would think your specific clientele needs access those phones and services - hope this wasn't a waste of everyone's time

5 months ago

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Keicha Peak Charlotte, NC

I enjoy knowing I have a phone I don't have to worry about my service's being cut off because it's free. I appreciate Q link for making it convenient for me with the info and offers online. I am grateful to have access in case of emergencies or to use as needed.

5 months ago

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Gilbert Bonilla New York, NY

If it wasn't for this government assistance program I wouldn't have known what else to do after not only losing a loved one but a job you worked for nearly five years to come to an end, based on closure. Then a friend introduced me to this Government Subsidy called Qlink. Qlink have been the savior that I was looking for, and guess what? It connected me to a whole new level of freedom. With Qlink I found another Job and a great service of this Government Assistance program for free. Yes, you heard me right. Free!!! I recommend this to anyone who needs it to stay connected rather w/your loved or just surfing the internet with your new Government phone 📱 with Qlink...Trust me you won't regret it & plus, you don't have to pay anything other than you just utilize it for once a month call or texting in order to maintain your services. So go ahead and try it. You have nothing to lose but you definitely gain a good service w/Qlink...Thank you Qlink for your Service.

6 months ago Edited October 6, 2022

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Catherine pearson Brooklyn, NY

Most of all I like and I don’t have to pay your phone bill second of all I don’t have unwanted calls coming in all the time day and night no one bothers me anymore with un on calls I enjoy the service I have except for room to board where I’m at now I only have two bars but I have a good service it’s for is getting through to people I can dial in and out good Everyone that I’ve talk to with the company is great good representatives is in good good service stare I think I’m going to be well satisfied with it I wish that I could get Internet through yo and it may not cost me that would be wonderful just that he gets the hint

6 months ago

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Anita Fankhanel Houston, TX

I have had my QLink Wireless Lifeline phone since 2018. For the most part service has always been sufficient and at no charge to me. I am still able to have this Lifeline phone service through QLink Wireless as I am in a very low fixed income since having to retire early in order to obtain my SSA retirement income which is below the poverty level pretty much and I am 62 years of age which also qualifies me for EBT SNAP Food Stamp program. This is another government state program that provides me with extra income by allowing me to be eligible for food stamps for consumable food items only. There was an issue when I needed a replacement phone and there was a chip shortage in Chine which delayed me getting a replacement phone which I had to purchase. I have also experienced homelessness since 2018 and during COVID-19. I was living in my car for quite sometime until it was repossessed on February 13, 2020. The mobile phone provides me with urgently needed access to calling 911 in case I have to contact them for a dire emergency. There have been times when I was without a cell phone at all as I was waiting for funds or to purchase a replacement phone as needed to survive in this jungle of survival of the fittest. I am still homeless and without anytype of housing. Even the Houston Coalition for the Homeless denied me a place to live because in the end they said I needed to have a steady income to be considered for the program. Yet others were approved for the same housing for free for extended periods of time and had no income at all. I am also disabled and currently going through that long process of being approved for disability SSA benefits in addition to early retirement income that I qualified for when I turned 62 on February 24, 2022. It took another 90 plus days to be approved and got three months of retirement income in June, since they also make you wait 30 days in the beginning after my online application was completed and received and pending review after that. I do not pay for my service, I get free talk, text and data. I only have to pay for replacement phones since the original phone stopped working do to moisture getting into the and the battery would no longer work.

7 months ago

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Trina Columbus, TX

Q Link Wireless is the best, honestly. My father in law was going on and on about his new phone company and he won't have to pay a dime so it got me interested, got approved instantly and I've now had that line with Q Link since early 2021, the ONLY thing I could complain about, and still annoyed with, is that if I qualify for the sim card with free data then I also qualified for the pad, and if I remember correctly; I had filled out another form for it and submitted it back and have never received. Would have been better to not offer the pad, if I wasn't going to actually receive one... Other than that, I LOVE THIS COMPANY!!!

7 months ago

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Daniel Blaker Sr. Bensalem, PA

I am overall very satisfied with being a customer at Q Link Wireless. I only had 2 or 3 times that I had to call customer service for an issue I had and only once spent a long time on hold waiting for a representative but was taken care of professionally Now I have always had an issue with the phone that was given to me because its slow , can not do updates , can only download 1 game from google play and half the time when I try to play the game it closes out on me so I'm constantly restarting the phone and try to only just use to make a call or text., can not hear the ring tone or when I can it is a quick few beeps\rings and not enough to realize the phone went off. Now the phone is broken and do not have money for a replacement phone hence the reason why I got the phone in the first place. i have a phone that is compatible but trac phone ( which is a provider for the government-free phone ) won't unlock the network so I can use it so I'm stuck with no phone. The only thing I can do now is to terminate from Q Link Wireless find another place that offers the free phone deal and sign up with them , perhaps Safe Link Wireless I think they are one?

7 months ago

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cathy beasley Livingston, TN

I've just had the service for almost a month. I have 1 complaint my service where I live and around me isnt really good. It takes a very long time to pull up anything using data . I'm not sure why. Getting signed up and talking thru with customer service really went to great lengths on helping me. Customer service is great thru Qlink. They do as they say they are there to help.

7 months ago Edited August 3, 2022