Q Link Wireless
6.7
Overall Score
Filter by:
Sort by:
Review Source
S. Quincy Harris Atlanta, GA
I appreciate the fast response to my questions and concerns. But i am have problems with the mobile phone I have purchased along with a tablet . The tablet works fine so far but the mobile phone isn't working so well. I am having difficulty in purchasing the right SIM cards and the mobile phone is much smaller than I had wished which makes it very hard to read and use the keyboard.
1 year ago
Review Source
David Garrett Bloomington, IN
The free service is awesome since I'm supporting a family of four on only $550/mo. from a minuscule pension I earned years ago. But there are a few issues I'd like to see resolved. I go thru the ritual of all the cleaning/scanning options at least once a day, but the security icon that shows up first, almost never will come up. Sometimes when I go to Cleaner, and then go thru all of those steps, then I can tap Security again, and it may work. And, after I go thru all of these, many of them come up again which seems redundant to me. My phone tells me often that I've NEVER used the anti-virus feature, or haven't used it for many days, which is anything but true. On the video calls I do, the camera almost always switches back to "out" from "selfie'" by itself, and I have to change it back. Also, voicemail comes up automatically sometimes - half the time I have to call the VM# which is inconvenient. Also, I wish my phone would give me the ph.# the voicemails are coming from, so I can reply if the person doesn't leave me their ph.#. I also wish I could automatically block solicitation call numbers when they leave voicemail. All I can think of right now, but I'm sure there's more issues. Thanx for your concern, and I'll greatly appreciate any or all of these issues being resolved. Have a nice day!
Regards,
David Garrett
1 year ago
tina kimball Charlotte, NC
I love my q link service without it I wouldn't be able to get service because I'm unable to pay for a monthly bill because of loosing my job last year.
I've had Qlink now for several months the only downside I've had was unable to get online for 7-10days n Jan %2-3days one time last year but in Jan I found out that I had used up all my data for that month. I didn't know that it was a limit but representative was very nice. But I love Q link and I recommend it to everyone, I do myself very often & actually I did yesterday.
1 year ago
Phyllis Keene Seymour, IN
I like everything about Qlink. I've had it for years & it always works. Customer service agents are helpful & polite. Much better than other companies that cost a lot more money & their agents act like they are doing you a favor anytime you ask a question or try to make a purchase. At&t stores are the worst. Over charged, treated poorly unless they're still acting like you aren't there.
1 year ago
Review Source
Jonathan Hopkins Chicago, IL
What kind of individual would not be thrilled to have free service with unlimited text, talk, and data? It's a blessing in a time when the cost of living is so inflated that it's practically impossible to have a quality lifestyle. Plus I never lose service, drop calls, or have had an issue that Q-link didn't immediately resolve without causing me any inconvenience.
1 year ago
Review Source
Patricia Purves Houston, TX
I enjoying everything that it comes with.. I have never received my tablet still I hadn't written an email about my phone being broken and needing a replacement I brought my own phone to it but my phone is so broken now and I need a replacement and still never received the tablet either and it keeps telling me to hook up to unlimited everything and every time I try to it says my order has been processed and that was 6 months ago I'm still waiting on a tablet and I'm still waiting on an email reply to my broken phone . I take care of my doctor's visit to my doctor's appointment says schedule everything everything is good those are my only two little problems that's it but overall q Link is amazing they're great
1 year ago
Review Source
Pete Brescia West Palm Beach, FL
For the most part I've got full bars but doctors offices things of that nature small offices I go down to like one bar but it's nothing I can't handle and it's better than the alternative. I want to unlock another phone this one was kind of old when I grabbed it I just don't know if the phone company well let me buy a phone from them with a new line even if I haven't in existing line with them and tell them I want to cancel the line and then go solo
1 year ago
Elmer Makua Seattle, WA
I'm not disappointed that I just can't get why I run out of unlimited data as fast as I have been.
I'm not sure if it was the change from my old phone to this phone qlink sent me.
I am going to say that every thing is working great now.
The qlink unlimited data, talk and text is the best thing to have happen in my lifetime.
"Simply, unlimited praise".
1 year ago
Review Source
Miss Vazquez Stockton, CA
When i first saw an ad online from you guys i quickly signed up to get me a government phone but i guess i missed the important info about what type of free phone service that i had signed up for until i went to go check my mail i only got the qlink sim phone kit only and not the qlink phone i was expecting to get so after i got my sim phone kit from you guys i started to search all round my house and my sisters house to find a unlocked cellphone for my sim card and even went and asked friends and family if they had an extra unlocked phone and it seemed crazy for when nobody had one i can use for almost going on a month without having a phone missing out on my calfresh benefits because i didnt have no phone with service and a callback # to give to my caseworker until a week ahalf ago my friend finally came thru for me and blessed me with a good unlocked phone and thank you guys for not cancelling my free phone service even after all your guys emails sent me saying that i need to hurry and use the service or else its going to get cancelled thanks for your guys patience...sincerely a happy camper!!...
1 year ago
Celeste Gardner (Doobie Gardner) Douglas, GA
I love the service and the free minutes but what is killing me is you have to buy a phone through them that works but you pay 35 dollars for the cheapest phone and it's a phone from like 5 years ago so it runs slow as hell and freezes up oh yes I would love to have the Google 6 but if you truly only get food stamps and not skimming the system you can't afford a phone for even 259 dollars I am too broke and poor to afford anything like that the most expensive phone I have ever bought was 50 dollars that about max I can spend for a phone so for us poor and broke people why can't we catch a break and get a decent phone for a decent price for one because I know me and several people out there feel like that wish we could get a new Samsung or apple iphone but we can't afford it on what is we get paid just bills but that's my complaint even SafeLink and most of the other free government phone companies at least give you the first phone for free
1 year ago Edited January 3, 2023
Review Source
Brian D'Atri New York, NY
It's a good service, and it's a decent company, but being completely honest with your customers would be very appreciated. Because even though you claim to have unlimited data, this is not a fact. Your unlimited everything plan does provide unlimited calls, and texts, but your data cuts off completely after 30 g of data every month. That's a fact, so unlimited data is actually false advertising on your part. I would've given you 5 stars if you were honest about the 30 g of data a month. So overall, I've had a good experience with your company, so I gave you 4 stars, because of the dishonesty about the data being unlimited. I'm sure this comment won't be shown anywhere since I've exposed the truth about the 30 g of monthly data, but that's okay, I just had to voice the truth
1 year ago
Review Source
chuck bonnersr
HI
I WILL LET YOU KNOW HOW THINGS TURN OUT OVER MY PHONE. THANKS FOR THE REFILL. BUT DID YOU EVER LOOSE A PASSWORD AND HAVE TO GET A CODE TO RESET YOUR PASSWORD.? I HAVE AND I CANNOT EVER FIND THE CODES. I USE TO GET THEM. I AM GOING TO ASK MY SISTER IN LAW TO CHECK MY PHONE. SHE KNOWS ALOT ABOUT PHONES. I WILL LET YOU KNOW. EVERYTHING ELSE WORKS FINE ON MY PHONE.
YOUR FRIEND CHUCK
1 year ago Edited November 1, 2022
M͟͟y͟͟s͟͟T͟͟e͟͟r͟͟i͟͟e͟͟ Corbin, KY
I͟͟ r͟͟e͟͟a͟͟l͟͟l͟͟y͟͟ l͟͟i͟͟k͟͟e͟͟ Q͟͟ L͟͟i͟͟n͟͟k͟͟'s͟͟ c͟͟o͟͟v͟͟e͟͟r͟͟a͟͟g͟͟e͟͟... I͟͟t͟͟ i͟͟s͟͟ h͟͟a͟͟r͟͟d͟͟ t͟͟o͟͟ c͟͟o͟͟n͟͟n͟͟e͟͟c͟͟t͟͟ w͟͟i͟͟t͟͟h͟͟ a͟͟ l͟͟i͟͟v͟͟e͟͟ p͟͟e͟͟r͟͟s͟͟o͟͟n͟͟, b͟͟u͟͟t͟͟ c͟͟u͟͟s͟͟t͟͟o͟͟m͟͟e͟͟r͟͟ s͟͟e͟͟r͟͟v͟͟i͟͟c͟͟e͟͟ w͟͟a͟͟s͟͟ n͟͟i͟͟c͟͟e͟͟ . I͟͟ w͟͟o͟͟u͟͟l͟͟d͟͟ r͟͟e͟͟c͟͟o͟͟m͟͟m͟͟e͟͟n͟͟d͟͟ t͟͟h͟͟e͟͟m͟͟ g͟͟l͟͟a͟͟d͟͟l͟͟y͟͟ - a͟͟n͟͟d͟͟ i͟͟ h͟͟a͟͟v͟͟e͟͟! T͟͟h͟͟a͟͟n͟͟k͟͟s͟͟ Q͟͟ L͟͟i͟͟n͟͟k͟͟!!!!!
1 year ago
Gilbert Bonilla New York, NY
If it wasn't for this government assistance program I wouldn't have known what else to do after not only losing a loved one but a job you worked for nearly five years to come to an end, based on closure. Then a friend introduced me to this Government Subsidy called Qlink.
Qlink have been the savior that I was looking for, and guess what? It connected me to a whole new level of freedom. With Qlink I found another Job and a great service of this Government Assistance program for free. Yes, you heard me right. Free!!!
I recommend this to anyone who needs it to stay connected rather w/your loved or just surfing the internet with your new Government phone 📱 with Qlink...Trust me you won't regret it & plus, you don't have to pay anything other than you just utilize it for once a month call or texting in order to maintain your services. So go ahead and try it. You have nothing to lose but you definitely gain a good service w/Qlink...Thank you Qlink for your Service.
1 year ago Edited October 6, 2022
Catherine pearson Brooklyn, NY
Most of all I like and I don’t have to pay your phone bill second of all I don’t have unwanted calls coming in all the time day and night no one bothers me anymore with un on calls I enjoy the service I have except for room to board where I’m at now I only have two bars but I have a good service it’s for is getting through to people I can dial in and out good Everyone that I’ve talk to with the company is great good representatives is in good good service stare I think I’m going to be well satisfied with it I wish that I could get Internet through yo and it may not cost me that would be wonderful just that he gets the hint
1 year ago
Review Source
Anita Fankhanel Houston, TX
I have had my QLink Wireless Lifeline phone since 2018. For the most part service has always been sufficient and at no charge to me. I am still able to have this Lifeline phone service through QLink Wireless as I am in a very low fixed income since having to retire early in order to obtain my SSA retirement income which is below the poverty level pretty much and I am 62 years of age which also qualifies me for EBT SNAP Food Stamp program. This is another government state program that provides me with extra income by allowing me to be eligible for food stamps for consumable food items only.
There was an issue when I needed a replacement phone and there was a chip shortage in Chine which delayed me getting a replacement phone which I had to purchase. I have also experienced homelessness since 2018 and during COVID-19. I was living in my car for quite sometime until it was repossessed on February 13, 2020. The mobile phone provides me with urgently needed access to calling 911 in case I have to contact them for a dire emergency. There have been times when I was without a cell phone at all as I was waiting for funds or to purchase a replacement phone as needed to survive in this jungle of survival of the fittest. I am still homeless and without anytype of housing. Even the Houston Coalition for the Homeless denied me a place to live because in the end they said I needed to have a steady income to be considered for the program. Yet others were approved for the same housing for free for extended periods of time and had no income at all. I am also disabled and currently going through that long process of being approved for disability SSA benefits in addition to early retirement income that I qualified for when I turned 62 on February 24, 2022. It took another 90 plus days to be approved and got three months of retirement income in June, since they also make you wait 30 days in the beginning after my online application was completed and received and pending review after that. I do not pay for my service, I get free talk, text and data. I only have to pay for replacement phones since the original phone stopped working do to moisture getting into the and the battery would no longer work.
1 year ago
Review Source
Trina Columbus, TX
Q Link Wireless is the best, honestly. My father in law was going on and on about his new phone company and he won't have to pay a dime so it got me interested, got approved instantly and I've now had that line with Q Link since early 2021, the ONLY thing I could complain about, and still annoyed with, is that if I qualify for the sim card with free data then I also qualified for the pad, and if I remember correctly; I had filled out another form for it and submitted it back and have never received. Would have been better to not offer the pad, if I wasn't going to actually receive one... Other than that, I LOVE THIS COMPANY!!!
1 year ago
Daniel Blaker Sr. Bensalem, PA
I am overall very satisfied with being a customer at Q Link Wireless. I only had 2 or 3 times that I had to call customer service for an issue I had and only once spent a long time on hold waiting for a representative but was taken care of professionally Now I have always had an issue with the phone that was given to me because its slow , can not do updates , can only download 1 game from google play and half the time when I try to play the game it closes out on me so I'm constantly restarting the phone and try to only just use to make a call or text., can not hear the ring tone or when I can it is a quick few beeps\rings and not enough to realize the phone went off. Now the phone is broken and do not have money for a replacement phone hence the reason why I got the phone in the first place. i have a phone that is compatible but trac phone ( which is a provider for the government-free phone ) won't unlock the network so I can use it so I'm stuck with no phone. The only thing I can do now is to terminate from Q Link Wireless find another place that offers the free phone deal and sign up with them , perhaps Safe Link Wireless I think they are one?
1 year ago
cathy beasley Livingston, TN
I've just had the service for almost a month. I have 1 complaint my service where I live and around me isnt really good. It takes a very long time to pull up anything using data . I'm not sure why. Getting signed up and talking thru with customer service really went to great lengths on helping me. Customer service is great thru Qlink. They do as they say they are there to help.
1 year ago Edited August 3, 2022
Review Source
Zsa Zsa Floyd Seattle, WA
It was a great service I had it for a long time for some reason all of a sudden it stopped and there's a glitch in the program and try to get back through couldn't get through on the website finally something happened where I did get through on the website it's difficult once you're on it and then you get turned off I had to buy a new phone because they sent me a chip but it was for 5G phone and the phone that I have from them was not compatible said to buy a new phone once I got the new phone though everything worked fine and everything's been swell and a new phone was reasonably priced you know you had your choice of how much you wanted to pay so I got a smartphone mid-range. I think it's as well option it helped when I really needed it
1 year ago
Madelyn Marquiss Seattle, WA
I am a 37 year old woman who has worked since I was 15 & am a hard worker but recently became unable to work do to a couple disabilities so being unemployed made it extremely hard to keep a phone or really have one at all & thank goodness for company's like Q-link who make it possible for citizens like me to have a trusted lifeline!! Thank you for everyone at Q-link who makes this possible for us & I don't know what I would do without this program & I am truly great full for everything including data being unlimited!!! I use my phone alot & don't really have access to WiFi so it meant alot to me when they changed it to unlimited data!!! Only thing I don't like is that finding an affordable unlocked phone was kinda a hassle for me & I wish it were a little easier to qualify for it cause it was a lot of requirements & hoops to jump through like having to be on some sort of state assistance etc to be eligible wich was harder for me than I thought but still appreciate it & I will be sad when the unlimited data is over but otherwise Keep up the great work Q-link & Thank You So Much for making it possible to have a free service! -Maddy M.
1 year ago
Mike Merrill Jackson, OH
Overall I've had a good experience with q Link although I had to purchase my phone well I purchased two from qlink actually cuz her first phone was just it just wasn't up to par I guess but yeah my overall experience has been great good service and the plan is great and q Link was definitely a good choice and it has helped me out a lot not having to pay a phone bill and he's hard times struggling enough thank you q Link
1 year ago
Review Source
Sharon Lepore Bountiful, UT
been ok for phone calls and sms. im thankful for it. good service and low prices.
Too bad they dont have flip phones. my husband who has since passed on, had learning difficulties and disabities, it was really hard for him to to use this android phone. I wish the phone and the tablet had 4G capabilities. These phones and tablets are too slow for most of the apps I run. Improvement of this service and devices would be most helpful to a lot of people. I am disabled and elderly and would like to catch a break!!!
1 year ago
Vickie Payne Englewood, CO
Obviously free unlimited for a phone service now a days is unheard of, but not for QLink Wireless. They are helping me so much, and I'm sure alot of you out there are thinking how can this be free? Free local and long distance calls, free internet bluetooth, and it is all unlimited and free!
Covid-19 Cost alot of people their homes, their jobs, their sense of normal. QLink is making everything a little better. If you are like me, most of my life is on my phone! Either googling something, checking social media, job hunting. We use our phones for everything. Please take the time and consider it. You will be happy you did!
1 year ago
DeAndra Portland, OR
I want to rate all 5 because the service is as good as any other service that I've had to pay for. I have never had any issues. But I signed up for the program that promises a free tablet months and months and months ago, but have never received the tablet or heard anything more about it. And it is literally impossible to ever talk to a customer service person. They just never respond to any emails or messages at all. So that's incredibly frustrating and I don't know what I'd do if I ever needed to reach them for something else if I can't reach them for that. I would love to just know if the tablet is really ever coming or not!!
1 year ago
Review Source
Mike Caldwell New York, NY
What I like best about q Link is obviously the fact that it is free unlimited talk text and data!
There are a few things that can use improvements such as the service works great in my area of Southern New Hampshire. But once I'm anywhere north of Concord, New Hampshire, the service is so spotty I can hardly make a call and can't use any apps or anything that needs the internet. That's probably because this is a T-Mobile carrier and they don't have many towers in the Central and northern part of the state. Most people have to use Verizon towers up there so I don't know if there's a way that you guys could talk to Verizon and see if they'll let you bounce off their towers with their service or whatever but just a thought. That's my only real concern with this service though. The only other thing I can think of that would make this service more enjoyable would be the ability to have a hotspot, even if it meant paying for it but when I spoke to someone on the phone about it they said that this plan does not offer any mobile hotspot.
1 year ago
Review Source
Cindy Meens Houston, TX
I’ve loved everything about it and it’s saved me already. My only complaint is when I don’t have wireless available Qlink only shows 1 or 2 bars and download is super slow, if I can connect at all. I’ve also had call after call disconnect. I fell a week ago and wasn’t near wireless and Qlink was so slow my txts for help weren’t sent and my calls to my daughter were dropped. She finally got worried enuf to come check on me and got me off the floor and in bed. I found out I broke my arm from the fall. Very scary. I hope you can fix the connectivity issues. So grateful to keep my phone I know and everything else was fast and easy. Thank you!
2 years ago
Shealy T. Salem, OR
I'm very grateful for this service.. Im no spring chicken, That's for sure. But I am only in my 40s and unfortunately, I have a very severe form of MS. I had MS for quite a while before I was diagnosed,along with many other symptoms My hands quit working completely, for two years. So, Even though I had no diagnosis yet I had no choice, but to stop working. So I hadn't worked in a couple years before I finally found a doctor who diagnosed me. All It took was a brain MRI. So even though I had worked my entire life I missed getting full social security by 2 months.. So I only get $841 per month. And I still have rent all the utilities insurance all that. Phone service with something that I just could not afford. My situation is not going to change. Unfortunately, I'm never going to recover enough to go back to work. So this program this service really really helps me so much!! I would have given five stars if it wasn't for all the spam calls I got day and night 24/7. And at least, 10 calls and texts per day for the previous person who had my phone number. I'm sorry for giving my whole medical story, But I think it's important to express how grateful I am for the service.
2 years ago
Review Source
dave mercier Phoenix, AZ
To be honest ,how can anyone dislike a phone that has no bill! However I hate when it is time to renew the service and this is why! My legal nave is David! Which is a name that can just as easily have people that call you Dave ! So I don't know why if I don't get it correct the first time because I should of used the other one! Which is the same name ! This has happened 2 times and after waiting for 20 -30mins ! It just bothers me that because I gave them the wrong name and they treat me like I'm not me well that really makes me feel insulted! So then I have to start all over and hope I don't get ( him or them) because I am fraudulently trying to be someone else! Well you get the point, unless I'm writing you! Great but if I am and I give the correct password is it that much of a reach to think that it's even spelled almost the same way! P.S. did I mention this happened twice!
2 years ago
Nicole Quick-Hakimoglu Longview, WA
It took me awhile to find a phone that was compatible with my new Q Link SIM card; I wanted to use it in my newer Boost phone, but it wasn't eligible to be unlocked. I haven't had it for 12 months...it's so funny, as soon as I emailed you guys about how much trouble I was having and how I couldn't afford to pay my Boost phone bill anymore and how dangerous it was for a woman to be without a working phonea miracle happened: this little "unlock phone" icon popped up on my older ATT phone and as soon as I pressed it, low and behold, my phone was compatible with my new QLink SIM card!!!Now I've got a working phone with minutes and data like everybody else in the world. It just took a few weeks for me to figure it all out. Thank you, QLink!!!
2 years ago
Roxanne LaValley Plattsburgh, NY
Love it anywhere else just not where I live. It work ok when outside my home or in my car but not inside. Not sure if it's the type of roofing. This is a trailer with a tin roof then another wood roof with a small peak for the snow to fall off than a flat roof. It works great for sending message through Favebook but to text someone on my contact list it won't send for 1/2 hour or if I go outside . Unable recieve calls from anyone on my contact list but telemarketers/scammers will get through and it's clear. If anyone on my conracts calls it will go through then after I answer it shuts off. Other than that I like it away from my home. Since it's linked to my Facebook I can be anywhere in my home and I can get messages from my friends and respond. Linked to my car so driving I can answer it just by pressing button on my steering collum.
2 years ago Edited June 1, 2022
Muneca Loca Brooklyn, NY
I think this is a great service especially with large families who can’t afford to be on a family plan. My daughter uses the phone to let me know she is out of school to do her remote learning and communicate with friends. It’s a big relief that I know she is safe and I can always contact her or her me for any emergency reasons. Thank you Qlink
2 years ago
Dwayne Holland Toney, AL
I had another phone service but couldn't pay the monthly bill so it got cut off. A friend told me about q link and how good the signal and the service was. I decided what the heck and and ahead and applied for a phone service. I didn't think i would be approved anyway, but lo and behold, i was approved and was so excited to get a phone that wouldn't be cut off due to non payment at least for a year. I've had my q link for around 5 months and have had no problems with off. I love it
2 years ago Edited May 13, 2022
Chad Edgar Columbia, MO
Q Link is the best free government side I ever used I'm so very thankful I had it when I couldn't afford a phone they gave me a free phone for I am on social security and I can barely make ends meet but you ain't saved me not only gave me a free phone but free unlimited talk text and web every month for the past 4 years thank you so much I have no idea what I would have done for a phone without you thank you so very much.
Q Link
2 years ago
Review Source
Dougie D Harold, KY
Offering the excellent program with little to no hassle for low income families is amazing! Other companies have soo many hoops that most poor and or homeless people can’t get it. You have helped save my family for job and emergency contact. The tablet program gave us the ability to use it to teach our 3yo in a much easier method, pay taxes and keep in contact with family easier! Thanks to Appalachian mountains connection is spotty but it is what it is on any network!
2 years ago
Timothy Cunningham Louisville, KY
I just have a couple questions. 1.So I was just wandering I should be getting my free tablet here soon to shouldn't I that's what I was told by Q-link that when I do finally get upgraded to unlimited that is when I get my tablet.
2.i am really wanting to use my Q-link service (SIM CARD) in the new phone I've got witch I have already checked it is compatible and I have already had boost mobile unlock it for me that's
all good but I can't just can't just put my sim card in it and it work I have been told that that Q-link has to do something I would have just called well I actually have a few times but they haven't been able to finish the process because I cant be using my service to finish but I don't have any other phone that I could use so if you could please see if you could help me with both of the questions I have thank you very much sincerely Timothy C
2 years ago
Debbie S Breslin Philadelphia, PA
Well first off i am on disability does not leave much room to purchase or pay for phone,its a god send for me to keep in touch with all my doctors its all i have to contact important people and i so appreciate this awesome phone,i keep it by my bedside in case of medical emergencies i be lost without it ,thanks again qlink for this free service!😊Its a life saver!
2 years ago
Boricua Del Bronx The Bronx, NY
I don't understand why people is complaining about Q-Link. I know sometimes they provide discarded phones but they provide you with a sim card for many phones, including iPhones.. With a good phone you get good service. I got problems with caller ID and signal when I started but now I'm using an old iPhone and with the new sim card they just sent me everything is working excellent.
2 years ago
Review Source
Raymond Vigil Española, NM
Great customer service, the car was very helpful and straight to the point. Answered all my questions .thank you
2 months ago
Ray Segura Sr.
The service is really good where I'm at and it's free so you can't beat that with a stick. Those other guys just don't compare. Thanks Q Link.
3 months ago
R H Denver, CO
Voice and text works. They throttle data and deny it. Customer service is extremely poor and technically incapable and just read off notes taped next to the phone to eliminate responsibility and accepting faulty network.
My Issues with slow and at times dead connection never went to technical support and always was blamed on traffic, not so as I hit over 1.2 gig of data of my allowed 4 gig, and behold, connection is so bad that can't even connect to check email (gmail), cloud files (drop box) and many sites don't even load with connection errors popping and SSL issues as Qlink network is so slow that cannot process the handshake to establish connection. Yet, they keep announcing Qlink offers unlimited data. Sure, but one cannot claim unlimited water supply when after a certain time water is restricted to a few drops per minute and claim water is still running.
Hard to believe the rating here is so high while at many other review sites and even at BBB, Qlink hardly makes it as even near an acceptable entity. Beware of questionable reviews
5 months ago
Rebecca Williams IL
That this last time the young man finally change my email for me & helped me out and gave me the information I needed instead of telling me how to do it myself. I’m 52,yrs old and computer challenged so I sooo appreciated his help.
9 months ago
Dennis Malcolm
I like that no matter my location I always have service...I've had boost, T-Mobile,at&t and I've always lost service at one point or another during the service month..since I've had q-link I've hardly ever lost service..and when I did it wasn't for long and very seldom..good job q-link.
9 months ago
Review Source
ashley Kendrick Toccoa, GA
The plane is ok its free service so can't say to much im thankful for it..I had got me my own phone . The only problem I have is when I need it the most it never has working service unless I'm at home connected to my wifi.......
9 months ago
ko Delesline New York, NY
Q Link is a lifesaver for anyone especially seniors just free government sponsored monthly subscription it's not only appreciated but necessary to complete my monthly budget which isn't much thanks to q Link I can stay in touch with family members and doctors thank you Julie sincerely M, Delesline senior citizen. 🙂
9 months ago
Peter Jebb
Get everything ready before you begin to enroll. It can be a hassle if you have to go back and change something. Other than that, been great! And don't forget if you qualify it can be free! I'm really pleased with this service. It's been great!
9 months ago Edited July 5, 2023
Review Source
Will Cruz Augusta, GA
The service has been good. I have only lost connection twice within the last year. Other than that a little trouble with usage while driving down the road. Therefore, my rating is above average and quality. Thank you. Are you or have you ever been being?
10 months ago
Scott Hoover Cathedral City, CA
I have had no issues at all.with Qlink and to be honest I was skeptical coming from the big name providers...but no hassles, service is always there when I need it and yeah, It's great!
10 months ago
Review Source
KmMarilyn Mcleod-Biddle Seattle, WA
Everything is great with qlink my only complaint would be when internet speeds slow down toward the end of the month. Other than that it's great I have recommended several people to qlink and most have made the switch with no complaints. Great service Thank you
10 months ago
Review Source
Anna Schmitz Mesa, AZ
I enjoy being able to be reached. The sole purpose of a phone, to be honest. I just wish it performed better for other tasks. My phone is very laggy and doesn't always deliver text messages in a timely manner. Since it is free, I am not complaining, merely answering the question posed...😊
10 months ago
