Name: Q Link Wireless
Rating: 4.1

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Rose Richardson Youngstown, OH

I am greatful for the service that qlink provides for me on a monthly basis. I am a senior on disability and without the service I would be stuck without cell phone service. So thank you very much Qlink.

1 year ago

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Gwen Robison East Hardwick, VT

The service zis amazing I don't get service with quick in most areas in where I live which makes it difficult . But when I go to another town occasionally I'm able to have access in keeping connected with my children better. Would love to have better service range options

1 year ago

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Shantel Palomino Wickliffe, OH

I really like the service. It's a great way to keep in touch with family being now and days everything is way to high great job keep up the good work

1 year ago

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Leslie Gardner Hinesville, GA

It's been slightly a month that I have started with Qlink but I have to say they have been extremely helpful and accommodating, 5 stars for sure! Thanks so much!

1 year ago

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Chikara Hughes Spokane, WA

It has been a lifesaver for me to keep in contact with my family and friends, which aren't too many nowadays since Covid, but I was able to stay in contact with the ones most important to me, you guys are great!

1 year ago

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Kelly Ballantine MI

Haven't had any issues with my service. I was delighted to have my phone to be compatible with Q links Sim card. I would definitely recommend Qlink to friends and family.

1 year ago

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Angel L. Galvan Acevedo Houston, TX

I like that Q Link Wireless gives me free cell phone service. I can't think of anything I don't like about Q Link Wireless. It has met or exceeded my expectations.

1 year ago

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anthony arzu Dallas, TX

Thanks for your assistance and customer service once’s again, I like using this item and the applications that I put it in the device and how it’s able to work my device also.

1 year ago

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Carol Traxmandl Mattoon, IL

All in all it's been pretty good. Experience with customer service has been amazing. The only downside I have come across is losing signal on route 16 from Mattoon, Illinois to Shelbyville, Illinois.

1 year ago

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AshleyS Coker Bossier City, LA

Q Link is a good service for people that can't afford cell phone service plus all the bills that come in life but as far as it being good service in general it is not the phone works when it wants to or should I say the internet service works when it wants to the phone and text messages work when they want to most of the time that I look at my phone I'm having to see emergency calls only at the top of my screen my service as in my data will be out I always have an alert sent to me even after it's been refilled and it usually doesn't work unless I'm connected to a Wi-Fi somewhere when you called I try to get help you always get someone you have a hard time understanding and asked to speak to somebody else they refuse to send you anywhere else instead they stay on the phone and they will argue with you because no matter what you say or do they feel they are always right on everything I went for a week almost a week and a half actually without any kind of phone or Internet and called and called to try to get it resolved and nothing ever worked until finally one day a phone call I made I don't know what they found or what went on because I got no explanation or any kind of thing they are all I was told was your phone will be back on in 2 days. So based off anything I say anybody can take this or leave this but this is my honest and true opinion about q Link yes it's great for anybody that can't afford cell phone service due to the cost of living today bills miles to feed Etc cell phone is the last priority so this definitely helps with that said I leave this for anyone to judge for thierelves.

1 year ago Edited October 3, 2022

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Lolita Cline Baltimore, MD

Its been really great to have this opportunity to have this phone I'm able to make my appointment with my doctor and keep in touch with family members

1 year ago

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Kathleen Resj Chesterfield, VA

They have help with many issues with my tablet I still don't understand when I was signed into Anurace wireles and I have you which I don't mind at all I am just enjoy your service.

1 year ago Edited October 5, 2022

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Kasey D Wichita Falls, TX

I had only heard bad things up until I got it and since I've had it I've had absolutely no problem it was easy to get easy to qualify for everything came like it should and I got no complaints. I wish I had done it sooner

1 year ago

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Britton Roberts Lakewood, WA

Was extremely happy with my service prior to when I was FORCED to change my phone number because I responded to an email I received saying that I needed to re-apply because my service was cancelled. Upon doing so, I received a new SIM card in the mail a few days after, and long story short, my phone number/SIM card had been deactivated and I was forced to take a NEW phone number! That was extremely frustrating because literally EVERYTHING associated with a phone number for my ENTIRE family was attached to that number! 😡😤🤬 It still upsets me and I STILL haven't been able to fix some things associated with that number because of it! When I called customer service, I was told that there wasn't anything they could do even though my service ended up being "transferred", it was from qlink to qlink, so I don't understand WHY I was forced to change my number! If it weren't for that issue, I would give qlink 5⭐'s. . .

1 year ago

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Charles Ward Houston, TX

The phone service is descent people r nice it's just hard to get through to a real person the computer service takes up to much time and drops the calls. They never call back that option doesn't work.

1 year ago

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kerry prowse

There's times at my Internet is slow but it could just be the quality of my phone for the times when I have dropped calls once again could be the quality of my phone I still appreciate your service you guys do an amazing job

1 year ago Edited June 30, 2023

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Preston Cantu Laveen, AZ

QLink has really surprised me in everhy kind of way servic responding back to me. Also the customer service help is fantastic. i recomendc them to all my ferioends and familhy

1 year ago Edited October 12, 2022

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Paula Heille MN

Having free service is great but my coverage area isn't so great but can only use my data half the time if that and calls maybe 75 percent. Otherwise it's great! I'm wondering how I get the tablet now?

1 year ago

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Steven K Pharr, TX

The Hotspot doesn't really work but Bluetooth does. The phone is much smaller than expected and very slow with glitches. My basic needs are met. But I can't retrieve A pass code from email and return to the website. It closes and I can't get into allot of things.

1 year ago

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Bad Bee Orlando, FL

Not to good with working with phones. But this service broke everything down to a tee. Now I know how to use a smart phone after doing so much time locked up behind bars. Wonder service and plan. Thanks very much

1 year ago

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Nickie Logan Bridgeport, CT

It's a great service for those of us struggling to make ends meet and in need of a phone to continue the pursuit of employment and engineering able to stay in touch with friends and family.

1 year ago

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Vivian Greco Orlando, FL

The phone puts out so much radiation I feel it in my face and jaw. If you read the information about the Sorreno hot pepper it is ranked 1st for radiation. I use it for data and texting. The texting app is awful. The Q link service is ok I guess. I only used customer service one time to help with inserting the sim card

1 year ago

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Nicole White Cabot, AR

I am totally satisfied with my service provided by Q Link. Everything was self explanatory. The switch from previous carrier over to the Q Link provider went very smooth. Another satisfied customer.

1 year ago

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Nancy Price Philadelphia, PA

I like having this service, because I'm on a fixed income, and other services are expensive. However, when I've tried to call QLink, no one EVER answers the call OR calls me back. That's not, in and of itself, good service!

1 year ago

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Rufus Hawkins

Well up to Monday of this week I had nothing but problems. Cutting off when it wanted to, up to changing apps at anytime. So, Monday I reset factory and now no more problems.

1 year ago

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Sky Scott Orlando, FL

Easy setup and activation. Compatible with ANY UNLOCKED phone. Mobile data and Hotspot has random data buffering. Bit all in all of a Awesome company. I would of gave a 5 if you guys would send me my tablet now, thanks!

1 year ago

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Ruth Des Moines, IA

I like Qlink. I don't use a phone alot to call or text but I do like to read other things like Google to find out things. I have qlink on a better phone now. It works alot better.

1 year ago

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justin escobar New York, NY

There are a few dead spots throughout the city that I thought would’ve had me covered but other than that I can connect with my family for free so I am definitely not complaining

1 year ago

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kym Bellamy

I’ve had this service for a few months and I can actually say I’ve had 5 cut off calls since I’ve had this service thank you A-1 in my book thank you again

1 year ago Edited October 3, 2022

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h4t3 xgost Baltimore, MD

I have had Q Link wireless service for over ten years and the service is good and my only complaint is customer service thru phone contact takes multiple tries and a lot of disconnects before contact with a representative

1 year ago

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Adam The Bronx, NY

I get clear voice however it does drops me sometimes. Also if I’m getting another call on call waiting half of the times it will drop the original call. I like the program hope it gets better and better.

1 year ago

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Juliana Jaxa Boone, IA

Started to sign up for free govt phone and minutes. I didn't realize until I signed up and was directed to pick out a device that you have to BUY a device from q link to use the free service. This was a deliberate deception that I feel was intentionally set up to mislead people into believing they would get a free phone and minutes. It was DELIBERATELY set up to suck people in and then FORCE them to make a 30 odd dollar purchase from qlink to actually be able to use the free benefits. The REAL benefits are to qlink, as they pay NOTHING to give the free minutes. The govt reimburses them and qlink FORCES you to buy a phone from them to use the minutes. Horrible predatory practice intentionally set up to mislead customers into HAVING to purchase a phone from qlink so qlink can make a profit at the expense of vulnerable poor people. You CAN get a free phone and cellular service, LOOK ELSEWHERE. The ONLY reason qlink comes up FIRST on search engines is because they are making a PROFIT at your expense and are willing to pay advertising and get into your face to LIE to you about what they are doing so they can trick you into signing up with them and then FORCING you to make a purchase. FFFF qlink.

1 year ago

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Bradford Kennedy Sacramento, CA

So far so good, awesome service and great coverage. A few spots that have trouble loading some content, but still manages some kind of connection to the game servers.

1 year ago

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Brian Atascadero, CA

Other than pretty slow. For being free and unlimited how could I complain. Thank you so much. This truly is a life saver. When I did my application I was approved for the phone, the sim card package and the pad. The phone and sim package came on 7/22/22. I have yet to receive the pad. Now it states that it's pending

1 year ago

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Lisa Stafford Honolulu, HI

It’s very useful for my son when we’re out on the road and I’m driving I’m glad we can have free service with internet and calling and texting

1 year ago

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Londy Williams Falls Church, VA

I have a good experience so far! I just have been receiving a lot of unwanted texts and calls, from people that I don’t know. It has been very frustrating and annoying. But overall the service is okay!

1 year ago

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Kit Wood Ogden, UT

Really appreciate your time and effort in making this a successful experience and if there are any other things you need to know from me I would be very happy with the opportunities

1 year ago

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Pablo Pagaduan Waianae, HI

Thank you Q Link for helping me with my bill 💸 it's been much appreciated 👍 from the bottom of my heart ❤️, wasn't for you to help me I would be alot thanks 🙏, much appreciated,pabz🥰🤙🤙

1 year ago

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Joanne Swartz Homestead, PA

Love my phone and my service. It is so comforting to know I have a phone to use when the power goes out. I am on oxygen and may need to contact people for help

1 year ago

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Shanley Randall Butte, MT

It's a great service and I really appreciate it but the Wi-Fi and the data is extremely slow. Also, I ordered a new phone but I have not received it and have not received any tracking information.

1 year ago

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Michael Metheny Edmond, OK

Well I like the fact that you help people out with service and the upgrade helped a lot better service now only thing is I live in Oklahoma and the number you gave me is Michigan number I really don't like that

1 year ago

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Daniel Joslin Bainbridge, NY

Having q-link has saved me twice ..once when I fell in my home the night I had surgery on my right ankle. Fortunately I had qlink with me and was able to call the police and get help. Thanks Qlink.

1 year ago

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Benjamin Lucciola Point Pleasant Beach, NJ

It has given me extra protection when I am out and about. I use a cane as aid when I walk and at times I forget to bring my Life Alert Button, but the phone is always with me, if I need to call for help. Thanks

1 year ago Edited November 1, 2022

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Mark Windhorst TN

Its a descent service. Call and text work good. Its the data that gets it messed up. Sometimes you will have 4G speeds, other times its slower than slow. Can't say what does it, I'm in the same place and get different speeds. The text works until you add a picture to it, then it takes 10 minutes to send.

1 year ago

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Evil Within Ledyard Center, CT

So far so good! Ive had about the same service or better useing Qlink.. Im older, disabled and not so tech savy.. Constantly on a budget.. So, im so thankfull they provide this service!

1 year ago

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Robert Smalley Mount Sterling, KY

At first I was extremely dissatisfied especially with the so-called free tablet and voicemail service. But lately things have been going smooth and no complaints except for a problem with different ID numbers being used.

1 year ago

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Yvonne Thurston Front Royal, VA

So far, so good. I can even make calls in places that I couldn't before. Only one thing, is that, sometimes the person I'm talking to, can't hear me to well. BUT, at least, I can call.

1 year ago

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Crystal Johnson Philadelphia, PA

I like my service with Qlink, but the number given to me still shows up as someone else's name. I called twice two hey the problem fixed. Spoke to two different reps that assisted me and told me the problem fixed. The problem still exists.

1 year ago Edited August 2, 2022

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Ramon King Brooklyn, NY

Good service in the past no problem whatsoever enjoy the perks plus bringing my own phone and number is a great thing for me when possible. Thanks

1 year ago

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thom walz Round Rock, TX

Tech Support was a terrible experience. "Farming out" to India or where ever, their command of the English Language is very every every poor. NOT ONLY AM I DEALING WITH MY PHONE ISSUE, I'M FRUSTRATED ALL TO HELL THAT I CANNOT COMMUNICATE WITH AN OBVIOUS IDIOT. THE "refill" process seems done well.

1 year ago