Name: AT&T
Rating: 3.6

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Jen Clarks Summit, PA

We have at&t Apple iPhones. I did an update a while back and it totally wrecked my battery. Not happy about that. Just disconnected DTV. That customer service was horrible

6 years ago

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Rick Austin, TX

Have been with AT&T before they were AT&T; Cellular One. Have never felt like I’ve needed to change providers. There coverage area is great.

6 years ago

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Vincent Leuzze San Jose, CA

I use AT&T and there are usually never places where I don’t have reception while my friends do, but there are times where I do and my friends don’t.

6 years ago

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Pam Robello Marysvale, UT

Their cell service is horrible where we live. There was nothing we could do to get service inside our house. We had to go outside and half way up the driveway to get service

6 years ago

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Sommer Moon Derby, KS

We have used a family plan for nearly a decade and have been able to maintain a great rate. And customer service is always great.

6 years ago

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Benjamin Walbrecht Provo, UT

It’s been a good mobile network. I almost always have service. The international plans are quite expensive however, so if you travel a lot, it might not be for you.

6 years ago

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Megan trauba Draper, UT

Before T-Mobile, our family used to use AT&T. They were a good, average carrier, but I like my new carrier more. There wasn't anything wrong with AT&T, my T-Mobile plan is just better for me.

6 years ago

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Rochelle Thompson South Jordan, UT

I rarely lose service. I am very happy with the phone coverage I have with AT&T. I would highly recommend this phone provider.

6 years ago

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Savanna Caver Orem, UT

I've had AT&T my entire life and I will never leave! The reception is the best. I always have reception when my friends don't!

6 years ago

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Shaylee Provo, UT

AT&T customer service is great. They are quick to respond and help you with the things needed. Good service in different areas. I have enjoyed using this network.

6 years ago

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Autumn Kallunki Provo, UT

I usually enjoy my experience with AT&T, however there are some incidences that I don’t have service and I’m not sure why.. Others around me with different providers will have service when I don’t.

6 years ago

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Mia Hernandez Tempe, AZ

Had this service before and to be honest it's ok not great but ok like I have coverage in most places but upgrading to a new phone is a joke they make it seem like you gotta good deal but honestly it's trash

6 years ago

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Jack miller Alpine, UT

At&T has decent service but sometimes it gives out in places where I personally think it shouldn't. Its not bad price wise and customer service is nice enough.

7 years ago

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Katie Howard Pleasant Grove, UT

Good speed on LTE, coverage is wide and reliable, has overall been a good provider with good service. Definitely better coverage than I had with Sprint.

7 years ago

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Shane Alpine, UT

AT&T is a great company! They have done a great job with service and they have a great website. I would recommend them because of their pricing!

7 years ago

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Justin Alpine, UT

AT&T has is a great cellphone providing company, they just have a confusing website. I have had a hard time with it, but if you get past that, they are great!

7 years ago

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Tate Tomlinson Pleasant Grove, UT

at&t is a great phone company with good coverage in most areas. They have good international plans, so for travelers its a good carrier.

7 years ago

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Lauren Maddock Pleasant Grove, UT

We have struggled to get good cell coverage in our home and we switched to AT&T. Now we don't have drop calls and on trips we can still have service.

7 years ago

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Dave Brinton

Reliable service, good network service where I live and work. The price and customer service are why I remain a customer

7 years ago

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Hannah Cummins Gilbert, AZ

AT&T is so overpriced and still drops calls in certain areas. It's almost always reliable in cities but I dont think its necessarily worth the price tag. They also slack on notifying their customers about service outages.

7 years ago

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Reena Kivlehen Phoenix, AZ

After multiple attempts to update my last name after getting married, and poor cell service, I decided to switch to another company. At&T cancelled my service and then refused to unlock my phone for 48 hours so I was without a phone until I completed a very clunky and in all honesty, infuriating online process. I was very disappointed with At&T's customer service. Multiple phone representatives were unhelpful, did not listen to my requests, and made me confident that I would never be a customer again.

7 years ago

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Amy Singleton Gilbert, AZ

Good coverage. I bit on the more pricey side compared to other plans. Customer service isn't that helpful. Under contract but will probably be switching to a company that is more willing to work with us and our needs

7 years ago

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Nathan Layton, UT

I have always been pleased with AT&T. I hardly have any problems with them and when I do they are willing to fix them right away.

7 years ago

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Brette Draper, UT

I have been in some very backwoods places and still have had service, I have been very pleased with the distance of coverage with this company

7 years ago

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Long relationship, unfortunate end

Accounts are not secure and AT&T takes no responsibility for securing your account to keep others from being able to charge whatever they want on it and make changes to your plans. Passwords and passcodes nothing

1 year ago

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Heather Yount Clinton, NC

I would leave zero stars for this company if I could...you wait hours at a branch to correct mistakes, for nothing...they make incessant mistakes then refuse to correct those mistakes, all at your expense.

2 years ago

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TC B Florissant, CO

Had this carrier when I lived in NJ, and had no issues with service or the rates.

2 years ago

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Josh F Chandler, AZ

Had this provider for many of years, enjoyed the service but switched to another provider because of similar benefits at a reduced price.

2 years ago

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Rebecca Tucker Fresno, CA

Have always been happy with their service. Customer service is very helpful. 25 year customer.

2 years ago

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Dwight Walsh Bradenton, FL

Been with AT&T for about a year I've been having service issues choose for the whole year. I've been with AT&T If they would try to fix the service but then they rise up the bill service suck Going downhill.

2 years ago

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Zulia Hunt Garland, TX

AT&T wants to politicize the service, canceling Newsmax. I would rather pay more for the service elsewhere than use a service from a company that manipulates freedom of speech.

2 years ago

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Tabitha Pettiway Smithfield, NC

I use to be with AT&T but their rates kept going up and up. It seems like every month my bill would be a different price until I couldn’t afford it

3 years ago

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Karen Williams Baltimore, MD

Worst customer service support EVER. All I wanted was a copy of my bill and almost an hour later after two service reps, no copy of my bill. And they wonder why I dropped AT&T. So typical.

3 years ago

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Daniel Schwartz Minneapolis, MN

I never have a problem with them always treat me like family and would recommend them to everyone

3 years ago

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Sally Gaines Seattle, WA

Horrible customer service! Have called 4 times sat on hold up to 25+ min. When I get them on the phone they keep putting me on hold while they find out then they disconnect the call!

3 years ago

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ang Milwaukee, WI

They are more expensive than other companies but you get what you pay for. They offer great customer service.

4 years ago

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Yolanda Briganti Riverton, UT

I have reception almost everywhere. I like their plan. I have all the data and minutes that I need for a good price.

5 years ago

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Henrietta krueger

excellent service, very happy with att have never had a problem with getting service

5 years ago

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Mike Trenton, NJ

Comparable to previous providers. Would be better if bill didn’t fluctuate month to month on my all inclusive unlimited plan

5 years ago

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Jim Clarksville, TN

Better customer service, better patience with the customers, better pre-paid rates, and phone prices should be lowered

5 years ago

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Angelica Dela Cruz Jacksonville, FL

I have been using AT&T since I got my very first phone. Amazing network, I have no complaints!

5 years ago

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Cole Bailey Houston, TX

This company has good prices and it’s cell coverage is good BUT, do not get their internet service it was really slow in my household.

5 years ago

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Annie Chow Tallahassee, FL

An alright company. Not the best but not the worst. Pretty neutral and have good deals but tax on their data usage.

5 years ago

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Birdine Wildenauer

I love AT&T anytime I have a problem, they do not hesitate and take care of it right away

5 years ago

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A’lea Richardson Lakeland, FL

Good service for the most part. Always have a great deals for keeping my bill cheap. Would recommend them to anyone!

5 years ago

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Barbara

I love that I have great service almost everywhere and customer service is always very on point

5 years ago

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Madelyn Gulfport, MS

This is our current internet provider. The service provided is amazing, every electronic runs very smoothly.

5 years ago

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Kitacraw Lawrenceville, GA

Door to door salesman have no clue how things work or just lie. If you get phone sent to you you can't get exchanges at store.

5 years ago

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Desyree Houston Tallahassee, FL

My phone company for over 5 years. The best service I’ve had plus customers get free starz or hbo

6 years ago

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Debbie Boyd Penns Grove, NJ

Alot of double talk when they even bother to explain things to you. Different stories and "explanations" given by every different person that you talk to.

6 years ago