Name: AT&T
Rating: 3.6

star star_border star_border star_border star_border

brandon bingham West Jordan, UT

Terrible at getting through and getting information about my account or trying to set up my account so that it is the way I want it. Repeatedly had to make calls regarding multiple billing errors. The people are nice but their system is horrible. Don't trust it at all. Poor coverage.

4 years ago

star star star star star

Joan Barnes Colorado Springs, CO

AT&T was very helpful in assisting us to find the best deal available. We were happy to switch from TMobile!

4 years ago

star star star star star

Ari ,

I've had AT&T for over 12 years and I wouldn't change them. Great value and deals. Also, great customer service!

4 years ago

star star star star star_border

Mark Stansell Boynton Beach, FL

Great coverage almost everywhere. Great customer service every time! The price is a little more than Verizon, so for that reason I switched.

4 years ago

star star star star star_border

Duffy Cypress, TX

Very good company. Some of the service areas give crumbled voice reception. Customer service, however, is OUTSTANDING ! Regards, Jerald Vascoe

4 years ago

star star star star star

Bradley Extream Chicago, IL

Have always had great customer service with AT&t fewest calls in the fewest problems with their services

4 years ago

star star star star star

Dolores Quintanilla ,

Been with AT&T for 10 years they are the best company I have used they are dependable when u need them for service

4 years ago

star star star star star

Jazmin Rockford, IL

I have had AT&T for 10 years and I have no complains. Service is great and customer service is always very helpful.

4 years ago

star star star star star

Michael Byrd Everett, WA

Great reliable service. Never had a dropped call. Great customer service. Good quality for your money.

4 years ago

star star star star star_border

Kyle Bucher Fishers, IN

Solid service, and a wide network. It may not be the biggest bandwidth you'll find, but it does work nearly everywhere, and reliably so.

4 years ago

star star star star star_border

Stella Roberts Florissant, MO

Let you make a payment arrangement they will go crazy. Long service calls people don’t know what they’re doing my opinion trash.

4 years ago

star star star star_border star_border

Bruce Shapiro ,

Mobile service disappointing. Any delay or slow dialing a phone number AT&T system would drop the outgoing attempt. Very frustrating ! Will not use this service again.

4 years ago

star star star star star

Steve Banks Jr. Seattle, WA

AT&T has been extremely beneficial for my family. They protect our home and we have been completely satisfied.

5 years ago

star star star star star

Michael Rizzo Lynnwood, WA

Been a costumer for years and been satisfied with the services mainly use of cellular packages domestic and overseas

5 years ago

star star star star star_border

Sks1969 Carlisle, PA

We love AT&T. We have great service and the customer service is always awesome! My only complaint would be their prices are rather high

5 years ago

star star star star_border star_border

Judith Ballew St Louis, MO

I only have one complaint. When you have a problem it is very hard to get a person that you can understand. Otherwise I’m very satisfied with the company.

5 years ago

star star star star star_border

B Kirtz Sacramento, CA

Been a long time customer, would like to see better deals for customers and general, have not experienced anything so negative regarding services

5 years ago

star star star star star

susan hopes Edmond, OK

Very employee friendly organization, amazing management Career opportunities global reach Friendly management

5 years ago

star star star_border star_border star_border

Nicholas Nesbit , TX

Customer service is horrible. The service itself for internet is slow at times between peak and non peak times. I was told that my speed would be upgraded, and noticed no difference.

5 years ago

star star star star star

Debbie Ziegle Fairmont, WV

Have been using their family plan for over 15 years. Have always received great service, no dead areas.

5 years ago

star star star_border star_border star_border

Dan Vilmure Chicago, IL

As much as ATT wants you to believe they have the best nation wide service, that is a joke. They focus on the metro area and the 5g there. The rest of American coverage is substandard. Verizon overall is better if traveling.

5 years ago

star star star star_border star_border

Kenneth Santos Dallas, TX

The company has went down hill fast but my biggest problem they took all the service options from the local providers. The customer service is the pits now.

5 years ago

star star star_border star_border star_border

Sandy Bell Friendsville, TN

Most hateful sales reps. Have our home address, explained location and lack of service where we live. She promised we would have great service. Went home and zero bars! Returned for refund. She was nasty about it! NEVER!

5 years ago

star star_border star_border star_border star_border

Richard Crouse Glendale, AZ

The worst phone company in the world . They had a promotion for buy one get one free but they refused to honor the deal . I fought for about a year with the customer service down to the sales people who were on my side but never was taken care of . I left the company and also dropped my Direct Tv also cause they were owned by the same people.

5 years ago

star star star star star_border

DARLENE KERESTER Youngstown, OH

Sometime it hard to work with them you make agreement it sometime they don't honor it and you have argue but other then that they are good

5 years ago

star star star star star_border

McMorgan Thomptos Kailua, HI

I had a problem with my bill and the customer service representative gave me all my options and helped me through the entire process.

5 years ago

star star star star star

BC Adsmkowski Hershey, PA

Have been a satisfied Att customer since 1997.always have had excellent reception with few dropped calls.

5 years ago

star star star star star_border

Trena Dickerson Crescent City, CA

In the beginning we had some troubles with the bill being more than what the promotion said it would be but customer service was great and handled it

5 years ago

star star star star star_border

Stuart Watson Visalia, CA

Been a customer for years! Love their customer service ! Coverage could use some help but I’ll great most everywhere I go

5 years ago

star star star star star_border

Caleb Warren Norcross, GA

I have been an AT&T customer for over 10 years, the quality of service is good the customer service is decent, the price is a little bit high,

5 years ago

star star star star star

AD Milford, IN

Good service even in difficult areas Excellent customer service Fair prices compared to other companies

5 years ago

star star star_border star_border star_border

Theresa Beccaria Hollister, CA

I hate to say this but every time I have had to call AT&T over the years for cell service for home phone service for any type of service it Seems like it’s always a bait and switch

5 years ago

star star star star star

Mahmoud Soliman Leesburg, VA

I have been a customer with ATT for more than 10 years and I love their services and plan. It is a great company.

5 years ago

star star star star star

Elite Empire Salt Lake City, UT

Great service and customer service. They are little more expensive but service in remote areas is worth it.

5 years ago

star star star star star

ShaQueen New York, NY

They helped me with all my issues. I really enjoyed the professionalism. I had different phone services

5 years ago Edited September 14, 2021

star star star star_border star_border

Ashlee Matthews , IL

We get decent signal. But customer service isn’t the best. Good to get u set up for a deal that sounds too good to be true because it is. Overpriced.

5 years ago

star star star star star

Chad North Ridgeville, OH

Customer service is great and service is the best just the price is kind of pricey but it’s the best service I have

5 years ago Edited September 14, 2021

star star star star star

Karenlm Bakersfield, CA

I’ve had AT&T since I’ve had a cell phone, many years. I’ve experienced outstanding customer service.

5 years ago

star star star star star

Nada Khamis Austin, TX

great customer service . Anything i need they were able to help me with plus their coverage is very good

5 years ago

star star star star star_border

Whitney L Teeter Jerome, ID

Great company but it would be better when having problems to talk to someone and not someone from a foreign country where you cant understand them

5 years ago

star star star star star

Marquita Southfield, MI

Customer service is great everyone is happy and helpful, phone service is good I have no problems to report.

5 years ago

star star_border star_border star_border star_border

Tainá Felippe Naples, FL

Expensive and service does not work everywhere. Switch to xfinity and you may get a better phone for a lot less a month. Customer service is not consistent which is unfortunate. One agent almost told me to switch if I wanted to so I did!

5 years ago Edited September 14, 2021

star star star star star_border

Zachary Simpson Dallas, TX

AT&T has been very forthcoming to my family when it comes to our data plan. Having infinite data makes life so much easier.

5 years ago

star star star star star_border

Daisy Ramos , FL

I have been with AT&T for a very long time, and I have never had any problems with them. They are slightly expensive, but I enjoy their services.

5 years ago

star star star_border star_border star_border

Kimi Bayles Salt Lake City, UT

We switched to AT&T because we could save money. Unfortunately it wasn’t worth it. Our calls dropped constantly and I couldn’t even get service at my job. We had to switch back to our previous phone service.

5 years ago

star star star star star

Jakob barre Dallas, TX

I’ve head AT&T for as long as I had a phone. Best service money can buy. Never had issues with service.

5 years ago

star star star star star_border

Lori Fletcher Saratoga Springs, UT

Love AT&T! Our family never has any reception issues. Love the discounts our company gets too. You get what you pay for!

5 years ago

star star star star_border star_border

Cim Carver Cheyenne, WY

AT&T’s pricing is a bit high, but if you are able to bundle it, there are quite a few options available to make it reasonable. They have good coverage.

5 years ago

star star star star star

Caleb Moore Iselin, NJ

Best range of network! i love them! i couldn't imagine using another network. they are so helpful on the phone.

5 years ago

star star star star star

David T Draper, UT

AT&T is a good mix between price, value, and coverage. Their service is top notch. I love them as my carrier.

5 years ago