AT&T

I switched to AT&T when we moved everyone said oh you need to get an iphone (A. I should have stayed with my Android) (B. I should have stayed with T-Mobile) First my phone was not FREE like indicated; I get messages constantly for this and that.....ie..you need to pay or you'll be losing your icloud storage; you won't be able to send an e-mail from a text. OMG, they want to CHARGE you for EVERYTHING!!!!!!!!!!! Once my phone is paid off I'm SWITCHING.

They give the best rate concerning mobile phones I remember when I bought a phone from them and the screen broke I was given a credit to purchase another one One thing I’d like to mention is their customer service they are very helpful

AT&T has been a reliable cell phone service for many years and I would strongly recommend it to those looking for a quality service. I find that it's comparable to T-Mobile, but that T-Mobile tends to offer slightly better packages and service.

I am currently with ATT. They have reasonable prices and descent service, I am staying with them because the other service I had was too expensive. They offer amazing deals for phone trade ins. Their customer service reps are pretty nice as well.

I have all things AT&T. However, I rate them two stars because I’m having an issue with my genie box that’s been going on for several years and they can’t seem to resolve it. Also, I traded in my old iPhone for a brand new iPhone 13 Pro. I was told it was a free trade-in. Therefore, the new phone did not cost me anything. So I gave them my old phone and they gave me a new phone. All good. However, when I received my AT&T bill, I noticed that they started to deduct the amount of the new phone off of my bill every single month, so therefore the phone wasn’t quite a free trade-in. So you’re locked in and cannot get another phone until that phone is completely paid off and although they’re not charging me, they credit me the amount that credit has to be satisfied which takes several years therefore, I’m stuck with the same phone as well as their service without ever signing a contract.

Used AT&T for a year then I switched cell companies. This was back in 2010 to 2011. I don't know if their service has improved or not. Back then I had some issues with dropped calls and the phone did not have good quality speaker. I am sure they have improved. I suggest you make a choice based on current users reviews.

We had 2 techs come to our new house in April to set up the internet due to the last owners ripping the connections out of the walls. 1 tech signed us up for the cell service & gave us a bunch of special discounts that only techs get. This did not help us when we called their customer service line or went in-store due to these folks not getting these specific deals. Our bill has been a mess ever since. Then they shut off our automatic withdrawal & took away that discount. So i had to go up to store to get it fixed. They did not tell me it can take up to 4 billing cycles for it to kick back in. It's coming from our bank acct. We've had at&t internet for years, moved to different states w/ it, only ever had 1 issue w/ them claiming we didn't return a modem when in fact they told us to leave it due to it being a "community router". Took 2yrs to get them to fix that mess. The reason i say this is because the they cut our cell service off after not withdrawing our payment & then "fixing it". The tech today claims the payment was kicked back... saying the bank must not recognize at&t withdrawal... yet We've had our internet automatically withdrawn for years & it's been withdrawing from the same bank acct. this entire time w/o issue... but yet our cell isn't? And i know it will come out regardless of whether or not there's money in the acct. when it's linked directly to the bank acct. When the last rep corrected the situation, she told me to use the app to do a payment arrangement, however even tho i chose oct. 26th, they changed it (w/o notifying me) to the 13th & just cut the service off!! Now claiming i broke our promise to pay. Then told me that's due to them not allowing me to arrange it past the 17th. Well that's not what your app allowed! So now we are shut off for the next 10 days & i have major health issues & stay home w/ our little boy. They also owe us $800 for my husband's trade-in & they sent us 3 faulty phones so we decided not to purchase a phone from them. They told us they can only disperse the payments portioned out over the next 2yrs. So basically, they locked us into a contract they claim they don't do. So now, in order to get away from At&t we have to spend money & lose our $800 credit due to their crappy service. The techs & customer service reps really don't know what they are doing. Every single person I've talked to tells me something different. I've spent hours HOURS on the phone & at their stores every single month since April trying to fix our acct. And this whole "it takes 3 cycles to show up on your bill" BS is just that, BS. AT&T ruins people. I recently found out they've screwed 3 of my family members over too. We will be leaving AT&T as soon as we can. Thought the grass would be greener & it's been a nightmare.

Awful unprofessional company. Salesman lied and disappeared when we had questions about the 2 phones we signed up for. Activated one and discovered the coverage was NOT the same as Verizon and had no coverage in the areas we frequent. Immediately canceled the contract and sent the phones back. Then started getting huge bills from AT&T and called over 5 times to get an itemization. Finally they figured out we DID send the phones back and struck that off the bill. At last we get a past due letter for around $95 so we called to find out what that charge was for. At no point could we get an itemized invoice. Some charge for "restocking" and 1 activation fee. But finally to get them off our back we paid it. I hope I never hear from that company again!

I have been with AT&T for several years and their cell phone service has always been top-notch in regards to having service in areas where I noticed other carriers didn’t have service. Also twice when I had an issue with my service or my phone, they have always been ready and willing to help in a timely fashion.

I used AT&T back in 2017 and will never use them again. Their phone service is very slow and the coverage map is not accurate. I would be at home and get no signal unless I walked outside. And in the rain it storms don't expect it to work because it won't. The best thing about this phone company in my opinion is the price of the phones and the customer service people.

They make promises they can't keep they lie lie lie they give you the run around you pay 30 months for free phone and no contract they locked in for 30 months I called I wanted to reduce my bill I had five phones I was paying $194 for everything which was great I wanted to save some money so I got rid of three phones now the Bill's $140 . Should have kept the five phones. I called before going about the trading in for a phone oh yeah you can trade the phone you can do that I said I'm driving 70 some miles 150 Mi and 3 hours later told him to stick it wanted to sell me a different phone and playing you try to write a review or find a place to complain and all they want to do is try to sell you more of their crap the biggest problem all of them are doing it all the providers are doing it to people although I must say I tried to talk my wife into going to AT&T for over 10 years and she fought me and I should have listened to her because she never called but twice in 10 years and that was only to change her plan and to get a different phone my friends have tried all the others and they have problems with them too a lot of it's the lies they tell shame on you AT&T all the way around Corporation that's grown to your size and worth should reward the people that helped get you there as a retired employee and have been a dedicated customer. Sad when a company makes so much money they don't care how many customers or employees they lose.

I’m not sure if it’s the phone, but when i switched to at&t everything is a lot slower than usual compared to when I was with boostmobile. My data bars tend to go down when i have internet connection & when I don’t they tend to stay high. I recently switched from the iphone se2 to the iphone 13. Pricing was much more affordable between the two phones but it’s just the wifi & data issues.

I am a current AT&T customer and the service is very reliable. I think I might be paying a bit more as there seem to be better offers, I do have my phones paid off so I haven’t really changed the service yet

AT&T will always give you that fast service that everyone is looking for which is great! I liked how when I went to Mexico for vacation my phone still worked without me being over charged. The only thing I do not like is how expensive it is each month!

I was a customer for AT&T for over seven years when I left I had a paid off to your old phone and was still paying over $100 per month for service they shut down their customer service at 8 o’clock at night no one to reach in case of emergency if you missed paying your bill it was a $50 service charge put on To get your phone up and running again after seven years you think I have a little leeway since my business is my phone

AT&T is a great phone service. Unlike other services, I am able to maintain connection and cell signal in areas that typically other cell services tend to disconnect in. Sometimes, AT&T can run a little slow, but it's still better than other services, in my opinion.

Decent company with good coverage. They are cheaper than some of their competitors and have good coverage. However, there were a few times when I ran into a few places where their coverage was spotty but everyone else that I was with had coverage. Overall good company.

I've been on AT&T for many years on personal and corporate cell planes and they have always been good. Corporate is a little difficult to get help with as they want you to always go through your plan owner in the company, and in a big company that one person can be difficult to track down.

AT&T has been my phone provider for years and their customer service is their strong suit. They have consistently helped me with phone updates, billing, and any other issues that have come up over the years.

AT&T is the absolute best cell service provider. Their cell signal is always reliable and they always have great deals and perks on technology for new and current customers. I love AT&T!

It's good but, I feel like they should alert us of our data usage more often, so I don't go over the limit. Also, I don't get service in some areas at my school, while my friends who have Verizon or Sprint can at least use the wifi, but it never works for me in some areas. But in general, my data is pretty good compared to wifi

I have been a customer for only 3 years, but I will never leave. Service is always great, customer service agents always polite and willing to help, and the cost cannot be beat. I will never switch carriers.

Used AT&T for my family of 6 for years now. They have a great family plan that allows us to get a discount with everyone have a cell phone. They have decent data coverage, but their great customer service makes up for it.

We’ve been long-time customers of AT&T. Every time we think of leaving, we can’t find another company that can beat AT&T’s prices or cell coverage. Internet leaves a bit to be desired, but for cellular- 100% AT&T

So far the service has been very good. We had a fraud issue about a year ago. It took a while to get the right number to call, so that needs improvement, but the fraud gentlemen we worked with was great. I also don't care for the constant changes in plans.

So far it is pretty good. I know it was good but, when hurrican Dorin came in, it screwed up my phone got all messed up. I h to have a password for my messages, never needed one before, couldn't send text messages, my computer was messed up. I know you probably don't believe me. All is good now, I still have to give a password for my texts. I have had AT&T service for about 10 years and it has never acted like this before.

Been with the same phone number since 1996. Southern Bell to Cingular to AT&T. Still going strong. Great customer service and cell phone upgrades have speedy delivery and FREE.

AT&T has the best coverage for our area. My husband is a truck driver and has found them very reliable on the road. Their customer service is always friendly. I’m not always happy with their prices, but it is worth it to receive qaulity service. I recommend them for their multiple functions qualities.

I have been an AT&T customer for the past 15 years. This is the company with a long history and is able to adapt well to be rapidly changing telecommunications environment. They always have the latest technologies and equipment available and their customer service is solid.

The coverage is wonderful. The plans that include my entire family are also equally wonderful. I also like how the enable us to walk into a store, trade my old phone in on a new updated version and add the bill to my monthly charge. However, back 20 years ago I had unlimited everything for $99. Now, i should be grandfathered into keeping that plan since I'm a "valued" customer. But unfortunitely I am stuck paying outrageous prices with brand new customers. In my opinion they should look at every customer separate. Charge us per time with the company...

Coverage is not good but the best of the three major companies for a rural, woods area of CT. Others offer lower rates but I sacrifice this for a connection and free microcell. Every time you go to the store, a home show or call, they try to slip in selling you direct TV which they are pushy. Annoying and cannot say no to. I'm just out of options. Been with them since 2004

Never have to wait for a customer service rep. in stores! Obviously the best coverage in the entire Country and pleasant customer service reps. when you call. Also, outstanding tech. support!!!

I am with AT&T now and the reception isn't bad, but it's not great. I used to be with Verizon and had far less reception problems with Verizon. When I signed up though there was a buy one, get one free for an Iphone 8, which was awesome! And they are reasonably priced, which I obviously very much appreciate.

Good cell coverage where I live and work, representatives are always helpful when I have any questions, rates are reasonable plus they provide me with discounts that are not offered by the other carriers.