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Chase bank has withstood the test of time. Since its founding in 1799, Chase has spread across the country to most of the 50 states and also has assets around the world. The New York-based bank offers several services from savings plans to business checking accounts. A U.S. consumer and commercial banking business of JPMorgan Chase & Co., Chase has assets of $2.6 trillion and operations worldwide. Customers can choose to go to any one of the 5,500 branches or visit Chase online or by phone to conduct their business.
Chase Bank provide information through their website and do have a chase bank mobile app for the phone. Found JPMorgan Chase community on Facebook as well as one Chase bank in Arizona, but due to the size of the bank I was expecting to find them on instagram, twitter, and facebook as a complete entity. There are not many ways to review customer complaints and resolutions on social media.
They are a global bank so if you do a lot of traveling they are found in more than 60 countries. Services provided are:
The New York-based bank also offers insurance protection and college savings plans.
Chase also offers online banking as well as mobile banking. Chase mobile banking is available for both Android and Apple users. Chase promises the following:
By choosing to use the Chase app, customers can take advantage of the several features including:
They have a feedback button on their page where consumers may list any complaints they have with the layout of the site. If there are any problems with accounts consumers must contact customer service. Can contact customer service 24 hours 7 days a week.
Fees for checking accounts are as follows:
Two saving accounts offer different interest rates. For Chase savings there would be a $5 monthly maintenance fee unless you meet certain requirements of minimum deposit, minimum transaction, or age. The interest rate is only .01% for this account. For Chase plus Savings there would be a $20 monthly service fee unless again you have a minimum balance of 15,000 in account or have other premier services with the company. Interest rate for savings account changes with balance in savings account
They also do not offer insurance as a service.
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Very reliable bank have had no issues in the past.
Info is found for several years instead of 5 like wells fargo told me. Eat to use online
It is next to impossible to get an actual person on the phone, there is no notary available, usually only 1 teller
It Is a good bank in terms of customer service, but it has too many fees.
Good bank. Some rude employees can ruin it
Easy to find locations and 24 hour service. Mortgage refinance was harder than some banks.
Great bank been with them 20 plus years. Yes no ok great service
Service is disappearing, no longer any drive throughs, no longer any notaries, not always an accessible ATM.
They financially target the poor with lower bank accounts, with charges that the financially well off don't receive
Always helpful and friendly. Efficient.
Great premium and excellent service based on a recent claim
Customer service above average.Always handles provides above average helps solve problems
Great customer service and great online service
They have the best products and more branches.
The big recognizes people as they enter they are accurate trustworthy and friendly I would recommend this bank to anyone.
Easy to do business with. As close as a phone call away
I like that I can view any check that I have deposited and print out copies of checks that I deposit as well. Also the women that I sent my account up with were really helpful with credit cards and bill pay.
Great service and good customer services
Open later then any other bank, have physical locations all over, no bs fees like boa
Great customer service and they always seem to be considered your best to make sure all is well with you.
Staff is excellent, ATMs are easy to use, website is user-friendly
Never really had any issues. Don't often need to go into the bank. Could use an additional ATM on the other end of town.
I have never had a problem and they are willing to help
The branch I use provides me with excellent options and service. I would NOT consider buying their CDs or investment services.
Unless you are really wealthy, you are just a Number
smooth sailing, Never had a problem, easy banking
excellent personal service, good product variety
I've never had any problem with them and they have always been courteous!
They have always been accommodating to me and help me with my home loan
Great service, reliability and was a great company to work for .
Good service. Great ATM. Gives you choice of bills
If there is a problem they take care of it myw
great customer service and efficiency. easy to access
Easy to use online banking app and likewise of handling ATM.
They always stay on top of everything related to my service and accounts
They are very close to my home. Always helpfull,
They don't charge me on necessary fees like Wells Fargo used to.
No available Internet, no info from the tellers
Fast availability on deposits, good overdraft protection.
bank person who helped me with two problems knew just what to do