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5.8

Overall Score

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Debbie Tasnadi

Mostly they do fine but I find they are cutting personal services at their branches

6 years ago

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Robert Salomone

Convenient, friendly, organized and great financial planning.

6 years ago

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Denise H. Mona, UT

I like their credit card service; I have never had any problems with them and their customer service is great.

7 years ago

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Shanna South Jordan, UT

I've bought foreign currency through Chase before. They were timely and helpful

6 years ago

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JRosa Lehi, UT

Ive really enjoyed banking with Chase. My account has no hidden fees and they are great with fraud protection.

6 years ago

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K Robison Layton, UT

Trust worthy bank. Makes loans not as stressful when you have someone to count on in your bank

6 years ago

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Armand Ryumugabe

I had a great experience with the custom service providers

1 year ago

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Victor David Sanchez San Jose, CA

excellent customer service, solves any issue right away

1 year ago

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Sarah lawson Managua, MN

Chase did not want to work with me in opening a new account for my business and the worker was very rude

4 years ago

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JS

As a Chase private client they made it extremely difficult to transfer my brokerage account into Chase from a national broker

4 years ago

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Jim Irwin

Customer service is excellent. Hold times are quite short by comparison

6 years ago

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David C Morrow

great customer service and easy web site

6 years ago

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3

They are all about customer service great service

6 years ago

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Howard Friedman

service and ability for quick decisions

6 years ago

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Pamcakes

Very helpful with questions and great customer service

6 years ago

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Kip Fowler Pleasant Grove, UT

I have used Chase Bank for business accounts and they have been a reliable company to work with.

6 years ago

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Donna Linhart DeSoto, TX

It is next to impossible to get an actual person on the phone, there is no notary available, usually only 1 teller

6 years ago

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Ellen Fort Lauderdale, FL

It Is a good bank in terms of customer service, but it has too many fees.

6 years ago

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Michael A Richards

They financially target the poor with lower bank accounts, with charges that the financially well off don't receive

6 years ago

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Dave Merrill

Always helpful and friendly. Efficient.

6 years ago

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Leonard Matlaw

Great premium and excellent service based on a recent claim

6 years ago

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Ricardo Gonzalez

Great customer service and great online service

6 years ago

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Kimara Fox

They have the best products and more branches.

6 years ago

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Olivia

Great service and good customer services

6 years ago

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Marion Doran

I have never had a problem and they are willing to help

6 years ago

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Morton Kinzelberg

smooth sailing, Never had a problem, easy banking

6 years ago

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Scott J Fruchter

excellent personal service, good product variety

6 years ago

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Johnny Ortiz

If there is a problem they take care of it myw

6 years ago

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Sally

They are very close to my home. Always helpfull,

6 years ago

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Mitchell Tolbert

Fast availability on deposits, good overdraft protection.

6 years ago

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phil panos

Always taken care of quickly by the people working there

6 years ago

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Drain

They offer best services and they are friendly.

6 years ago

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Elizabeth A Martin

Ease of use both online and at the atm, customer service people are friendly

6 years ago

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rsemaria

No interest on savings accounts. Must open long term savings accounts.

6 years ago

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Craig Knowles

Very good ATMs. But twice my "banker" failed to follow up on request for home loan. Went with USB.

6 years ago

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Gary Hall

I am able to get what need. Great website and mobile service.

6 years ago

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Ralph Langstadt

polite, friendly, nearby, and good online apps

6 years ago

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Annoyed in Orlando

Excellent service, state of art bank tech

6 years ago

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Dorene Stonich

nice personnel who always greet me with a smile and know me by name

6 years ago

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Douglas Owen

love their technology incl up-to-date and beyond ATMs. customer service at local in-store branch.

6 years ago

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Richard Lehmann

Great app on my phone. Love that I can deposit checks

6 years ago

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Robert D Bush

excellent professional service with a personal touch

6 years ago

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Grant Keaton Saratoga Springs, UT

Good app, technology. Decent products and customer service. Gets the job done.

6 years ago

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Kimberly Bronson Idaho Falls, ID

Love my chase card- never had a problem

6 years ago

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Spencer Hodgson Salt Lake City, UT

They offer great service and I feel like my money is well guarded with them. I just don't like having fees every month.

6 years ago

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Kristin Pleasant Grove, UT

Great Bank, I feel very secure in my trust and recommendations for this bank.

6 years ago

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L. Fowler Pleasant Grove, UT

I currently have a chase credit card and like that I get rewards back when I use it

6 years ago

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H Moore Lehi, UT

Chase Bank is easy to work with. I had my mortgage through them for many years.

6 years ago

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Alaina Gull Falmouth, ME

I’ve been a customer for years and they’ve never given me a reason to complain.

6 years ago

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Clemmie & Mandy Johnson San Jose, CA

I think Chase is a rip. Their fees are ridiculous. They charge too much and have no sense of customer service!!!

1 year ago