Name: Chase Bank
Rating: 4.2

star star star star star

Robert Mott Bellevue, MI

Chase is a trustworthy bank to deal with. I liked their website and how easy it was to use.

3 years ago

star star star star star_border

Mirna Hanna Tallahassee, FL

Great customer service! The banker actually explained the process and answered all the questions I had.

6 years ago

star star star star star

Jadon Barre Dallas, TX

It’s a good bank. My money is safe. It’s very reliable and the service is wonderful.

6 years ago

star star star star star

Cole Warnick Eagle Mountain, UT

I have two of their credit card. I love the user friendly simplicity of the app.

6 years ago

star star star star star

Tori smith Mesa, AZ

Chase is always so willing to help their customers with their powerful customer service!

6 years ago

star star star star star

Cecilia Reyes Pacoima, CA

Excellent Customer Service with all clients and also customers that would like to be clients.

6 years ago

star star star star star_border

C B Hyrum, UT

I've used chase bank for years and they have always done what they've said they would. Good customer service

6 years ago

star star star star star

Jack Gootkin

Always very servicable for me. explaning things i'm not familiar with showing me how to apply them.

7 years ago

star star star star star

James William Roberts

The provide me with the services I want and I have never had a problem with them.

7 years ago

star star star star star

Sadie Scoville Pleasant Grove, UT

Some people I know have Chase credit cards and they like the cash back that they get.

7 years ago

star star star star star

Marie Paoletti San Francisco, CA

Info is found for several years instead of 5 like wells fargo told me. Eat to use online

8 years ago

star star star star star

Jack Adams

Customer service above average.Always handles provides above average helps solve problems

8 years ago

star star star star_border star_border

Vincent Duncan

Never really had any issues. Don't often need to go into the bank. Could use an additional ATM on the other end of town.

8 years ago

star star star star star_border

Keith

Really haven't had that much to do with the bank, but all banks in general have lost their personal touch with people.

8 years ago

star star star star_border star_border

PHILIP A TUCKER

Ridiculous overdraft charges. They also process debits before deposits, even if they arrive simultaneously- which results in fees.

8 years ago

star star star star star_border

Miriam Delavan

In NJ they have real trouble with the drive thrus. All the ones around me are broken. So it is inconvenient.

8 years ago

star star star star star

Rose Donner

They are always willing to help me with any concerns, print out, notary, account info.

8 years ago

star star star star_border star_border

christopher

The bank side of Chase is good but their credit card side of the bank is intentionaly misleading and has poor customer service.

8 years ago

star star star star star

ThreeDogs Mama

Highly professional, pleasant people to speak with. Not just another foreign call center.

8 years ago

star star star star star

Jean Ayers

Never had any problems. Have been banking with them evwr since they took over from Fleet.

8 years ago

star star star star star

Anna

They are the best I have been with them forever and they always take care of my needs

8 years ago

star star star star star

ANDREW D MERRITT

THey are powerful in the market, yet they have always provided personal responses

8 years ago

star star star star star

Samantha Millville, UT

I do not bank with them, but use their credit cards and have had a great experience!

8 years ago

star star_border star_border star_border star_border

Natasha Salt Lake City, UT

I lost a lot of money because of fraud that they didn't protect me from, even though I had a protection set up to prevent that. Will never recommend them, or go back to them if it was my only choice.

8 years ago

star star_border star_border star_border star_border

Doyal Stewart Salt Lake City, UT

Used Chase briefly, I was not a big fan of all of their minimum requirements. I like my banking to be a lot more simple. I don't want to have to worry about extra fees for random things. I eventually just closed my account.

8 years ago

star star star star star_border

Uilani Eke Palo Alto, CA

Chase is great. I especially love how they deal with fraudulent charges. I appreciate that they give you a temp credit and then investigate.

7 years ago

star star star star star

Martha Sensiba Pinetop-Lakeside, AZ

My husband and I have been customers of Chase Bank for many years. We trust them and they give us good service.

7 years ago

star star star star star

Mike Liberty Hill, TX

I love chase bank. They have both my personal and business accounts. Would recommend them above anyone.

8 years ago Edited September 14, 2021

star star star star star

MBA Dallas, TX

ATMs are available near me. They keep them open while other banks remove them

3 years ago

star star star star star

Sarah Bosko Estes Park, CO

Professional. They offer a wide variety of services to businesses.

3 years ago

star star star star star_border

Karina Aguilar Managua, MN

chase bank has helped me through the years and has always provided excellent customer service

6 years ago

star star star star star

amy sullivan

easy to work with, they watch my credit and I feel protected against fraud.

7 years ago

star star star star star

Manuel Reyes

Because they always email me to let me know how my account is doing

7 years ago

star star star star star_border

Rickf

Easy to find locations and 24 hour service. Mortgage refinance was harder than some banks.

8 years ago

star star star star star

Duane Earl Mckean

Great bank been with them 20 plus years. Yes no ok great service

8 years ago

star star star star_border star_border

Marie Ries

Service is disappearing, no longer any drive throughs, no longer any notaries, not always an accessible ATM.

8 years ago

star star star star star_border

Patrick

Open later then any other bank, have physical locations all over, no bs fees like boa

8 years ago

star star star star star

Helen Hoch

Staff is excellent, ATMs are easy to use, website is user-friendly

8 years ago

star star star star star

Robert White

I've never had any problem with them and they have always been courteous!

8 years ago

star star star star star

Jill Nielsen

They have always been accommodating to me and help me with my home loan

8 years ago

star star star star star

Sheila Smith

Great service, reliability and was a great company to work for .

8 years ago

star star star star star

BeverleyLowe

Easy to use online banking app and likewise of handling ATM.

8 years ago

star star star star star

Rose Hatchett

They always stay on top of everything related to my service and accounts

8 years ago

star star star star star

Irene G Taylor

They don't charge me on necessary fees like Wells Fargo used to.

8 years ago

star star star star star

Jean DeNunzio

bank person who helped me with two problems knew just what to do

8 years ago

star star star star star

Iulia Nedelcu

The only bank I have and planning to have for a long time too

8 years ago

star star star star star_border

Damequa C

Love the bank, great customer service, they just don't offer a free checking account

8 years ago

star star star star star

Raz

Great customer services and assistance when you need them !!

8 years ago

star star star star star_border

Rick Kober

lots of banks , however close branches close to me in or town. not convenient to get to for me now.

8 years ago

star star star star_border star_border

Leslie Cowart

Because they took the Drive Thru out. I am over 70 and dont like getting out of car to do transactions

8 years ago