Name: Chase Bank
Rating: 4.2

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Mirna Hanna Tallahassee, FL

Great customer service! The banker actually explained the process and answered all the questions I had.

4 years ago

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Jadon Barre Dallas, TX

It’s a good bank. My money is safe. It’s very reliable and the service is wonderful.

4 years ago

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Cole Warnick Eagle Mountain, UT

I have two of their credit card. I love the user friendly simplicity of the app.

4 years ago

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Tori smith Mesa, AZ

Chase is always so willing to help their customers with their powerful customer service!

4 years ago

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Cecilia Reyes Pacoima, CA

Excellent Customer Service with all clients and also customers that would like to be clients.

4 years ago

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C B Hyrum, UT

I've used chase bank for years and they have always done what they've said they would. Good customer service

5 years ago

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Jack Gootkin

Always very servicable for me. explaning things i'm not familiar with showing me how to apply them.

6 years ago

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James William Roberts

The provide me with the services I want and I have never had a problem with them.

6 years ago

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Sadie Scoville Pleasant Grove, UT

Some people I know have Chase credit cards and they like the cash back that they get.

6 years ago

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Marie Paoletti San Francisco, CA

Info is found for several years instead of 5 like wells fargo told me. Eat to use online

6 years ago

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Jack Adams

Customer service above average.Always handles provides above average helps solve problems

6 years ago

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Vincent Duncan

Never really had any issues. Don't often need to go into the bank. Could use an additional ATM on the other end of town.

6 years ago

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Keith

Really haven't had that much to do with the bank, but all banks in general have lost their personal touch with people.

6 years ago

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PHILIP A TUCKER

Ridiculous overdraft charges. They also process debits before deposits, even if they arrive simultaneously- which results in fees.

6 years ago

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Miriam Delavan

In NJ they have real trouble with the drive thrus. All the ones around me are broken. So it is inconvenient.

6 years ago

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Rose Donner

They are always willing to help me with any concerns, print out, notary, account info.

6 years ago

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christopher

The bank side of Chase is good but their credit card side of the bank is intentionaly misleading and has poor customer service.

6 years ago

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ThreeDogs Mama

Highly professional, pleasant people to speak with. Not just another foreign call center.

6 years ago

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Jean Ayers

Never had any problems. Have been banking with them evwr since they took over from Fleet.

6 years ago

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Anna

They are the best I have been with them forever and they always take care of my needs

6 years ago

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ANDREW D MERRITT

THey are powerful in the market, yet they have always provided personal responses

6 years ago

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Samantha Millville, UT

I do not bank with them, but use their credit cards and have had a great experience!

6 years ago

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Natasha Salt Lake City, UT

I lost a lot of money because of fraud that they didn't protect me from, even though I had a protection set up to prevent that. Will never recommend them, or go back to them if it was my only choice.

6 years ago

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Doyal Stewart Salt Lake City, UT

Used Chase briefly, I was not a big fan of all of their minimum requirements. I like my banking to be a lot more simple. I don't want to have to worry about extra fees for random things. I eventually just closed my account.

7 years ago

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Uilani Eke Palo Alto, CA

Chase is great. I especially love how they deal with fraudulent charges. I appreciate that they give you a temp credit and then investigate.

6 years ago

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Martha Sensiba Pinetop-Lakeside, AZ

My husband and I have been customers of Chase Bank for many years. We trust them and they give us good service.

6 years ago

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Mike Liberty Hill, TX

I love chase bank. They have both my personal and business accounts. Would recommend them above anyone.

6 years ago Edited September 14, 2021

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MBA Dallas, TX

ATMs are available near me. They keep them open while other banks remove them

1 year ago

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Sarah Bosko Estes Park, CO

Professional. They offer a wide variety of services to businesses.

1 year ago

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Karina Aguilar Managua, MN

chase bank has helped me through the years and has always provided excellent customer service

4 years ago

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amy sullivan

easy to work with, they watch my credit and I feel protected against fraud.

6 years ago

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Manuel Reyes

Because they always email me to let me know how my account is doing

6 years ago

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Rickf

Easy to find locations and 24 hour service. Mortgage refinance was harder than some banks.

6 years ago

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Duane Earl Mckean

Great bank been with them 20 plus years. Yes no ok great service

6 years ago

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Marie Ries

Service is disappearing, no longer any drive throughs, no longer any notaries, not always an accessible ATM.

6 years ago

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Patrick

Open later then any other bank, have physical locations all over, no bs fees like boa

6 years ago

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Helen Hoch

Staff is excellent, ATMs are easy to use, website is user-friendly

6 years ago

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Robert White

I've never had any problem with them and they have always been courteous!

6 years ago

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Jill Nielsen

They have always been accommodating to me and help me with my home loan

6 years ago

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Sheila Smith

Great service, reliability and was a great company to work for .

6 years ago

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BeverleyLowe

Easy to use online banking app and likewise of handling ATM.

6 years ago

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Rose Hatchett

They always stay on top of everything related to my service and accounts

6 years ago

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Irene G Taylor

They don't charge me on necessary fees like Wells Fargo used to.

6 years ago

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Jean DeNunzio

bank person who helped me with two problems knew just what to do

6 years ago

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Iulia Nedelcu

The only bank I have and planning to have for a long time too

6 years ago

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Damequa C

Love the bank, great customer service, they just don't offer a free checking account

6 years ago

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Raz

Great customer services and assistance when you need them !!

6 years ago

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Rick Kober

lots of banks , however close branches close to me in or town. not convenient to get to for me now.

6 years ago

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Leslie Cowart

Because they took the Drive Thru out. I am over 70 and dont like getting out of car to do transactions

6 years ago

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Amber Sarmiento

Because of their customer service and the way they take a personal interest .

6 years ago