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Allstate Auto Insurance

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414 User Reviews

8.2

Overall Score

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Terri

Very Professional. Great rates and friendly staff.

1 year ago

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Kristine L

Good with claims, agents office is great but their premiums are one of the highest.

1 year ago

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Eric Metzger

Excellent. When I really needed them they were there.

1 year ago

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Edger Royster

' just ok not informative nothing explained. Or discuss with client. Would like more options discussion

1 year ago

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Margaret McClintock

They are expensive, but I stay with them because for personal reasons.

1 year ago

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J & B Riley Atlanta, GA

really prompt and courtious with any questions I might have

2 years ago

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Dawn R Clearwater, FL

Fast claim service, easy to get someone to talk to

2 years ago

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JB

Great coverage, good discounts and good agents

2 years ago

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Rebecca Villa Rica, GA

Great customer service, great communications.

2 years ago

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KK San Antonio, TX

great service, fast claims and zero hassle

2 years ago

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Louis Francis Lompoc, CA

Very Helpful and Friendly Been with Alstate since 1984

3 years ago

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Rickf

Rates are a little expensive if you don't have other products with them.

3 years ago

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Stuart Hanken West Palm Beach, FL

Personal service is good, claim response is excellent, rates are competative.

3 years ago

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michael Parrott

Insurance OK, Agent doesnt listen to me. It takes multible conversations to get simple changes made

3 years ago

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John Houston, TX

They have always handled my claims quick and painlessly

3 years ago

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DaleB

They provide good customer service and are responsive to claims.

3 years ago

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Susan Krupp

Very good service and very respectful people that work there

3 years ago

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Mary

Always helpful and courteous. Easy to do changes.

4 years ago

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Richard Wachowicz

They provide fast response and follow up afterwards.

4 years ago

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Faye Curren

Good customer service, provided what I needed.

4 years ago

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Philippe Colin

Always there when you need them. Best customer service

4 years ago

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Bruce Jarvis

They give us Great service and they have low rates. That is all I have to say.

4 years ago

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John Zellweger

Great Customer Service and fair pricing.

4 years ago

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Martin Block

They actually honor their commitments and pay claims in a timely fashion

4 years ago

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Stephanie Lamontagne

Reliable great customer service not expensive

4 years ago

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Ron Xenia, OH

Agent lied to me in several areas, did not return calls. Once I signed I was ignored. I canceled them after 3 months. Terrible service.

6 years ago

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erika clayton Lehi, UT

I felt like the rates were fair but our agent didn’t provide good customer service

11 months ago

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eddie psotta Greeley, CO

My agent is 70 miles away but the service is great. Tammy L agency in Colorado

1 year ago

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Jessica Eagle Mountain, UT

Good Coverage for the price. They offered great rates and had excellent customer service.

1 year ago

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eric Lewiston, ID

Great cusromer service. Wouldn't go anywhere else for insurance needs okay let's go

1 year ago

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Johnathan kelly Gulfport, MS

I use all state for not only my car insurance but also house so we can get a discount

1 year ago

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terryjamison Ellisville, MS

Allstate has been around a long time. Rates are a little high like most !! But service is good

1 year ago

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Darius Williams Alexandria, VA

more affordable than geico but still more on the expensive side of auto insurance

3 years ago

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deb Midvale, UT

So far so good. When I talk to my agent, they are very helpful.

3 years ago

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Dave Brinton

I felt like I was in good hands. I appreciated the clear explanations of overages, and deductibles.

3 years ago

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Danuel Allen

We used for many years. Great customer service. Claims processed fast and with no problems.

3 years ago

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Greg Lake Elsinore, CA

Agent is good, Allstate is horrible. Take my money and have obscene price increases as I drive less than ever.

1 year ago

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Barbara C Strahm

good coverage, just costs too much. should get discounts for no claims

1 year ago

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Barbara C Strahm

good coverage, just costs too much. should get discounts for no claims

1 year ago

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Franklin Lopez Covington, LA

They have a good policy about good driving.

1 year ago

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Holly Las Vegas, NV

Great company until a claim in needed then service turns terrible.

2 years ago

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Margie Hamilton Morrow, OH

Poor customer service, and raising cost without notice and lame/questionable reasons.

3 years ago

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Karen Ingram Farmingdale, NY

Never hear from my agent,rates high; claims through an 800 number.

3 years ago

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JEANHARRELL Canyon Country, CA

Too expensive, false advertising for California on television

3 years ago

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Paul Feldan

Generally very good, slow in addressing a claim

3 years ago

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Donald Hughes

Friendly and as helpful as any insurance out there today.

3 years ago

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diane Las Vegas, NV

fairly reasonable priced, very helpful, and courtous

3 years ago

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Xiqing Li

I like the company's service and quality of product.

4 years ago

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Roger Leach

Basically a good company. Tends to over charge.

4 years ago

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Kade

They have good service and coverage but do seem expensive

4 years ago