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Allstate Auto Insurance

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421 User Reviews

8.7

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Maru Gallegos Calexico, CA

More than happy, fast solution and answer quickly when I have been in trouble with my car. The price is very good for what they offer. Excellent coverages.

11 months ago

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Kimberly Adams [McDoniel ES] Las Vegas, NV

I have had Allstate Insurance for many years although I have changed to different agents. It seems that they will give you better prices over another Allstate agent. The only way to find out is to ask. Sometimes it works, it did for me.

11 months ago

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Julie Baier

Allstate has proven to be exactly what an insurance company should be. High level solutions as easy as possible. I am thankful for how they have handled my claims.

11 months ago

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Sara Walton Kansas City, MO

Pricy but a good service my family used them for over 20yrs until their prices were to high to afford but they are a goof service to have and have good perks just like inthe commercials state.

11 months ago

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DealStar Salt Lake City, UT

I had a GREAT experience with Allstate Auto Insurance and only left them when I moved out of state and connected with a family member's insurance agent. No complaints at all about Allstate!

1 year ago

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Rebecca Mays ,

While Allstate offers some pretty competitive rates, they severely lack in their customer service department. I specifically went to my local agent that was located close to my home in order to get help from someone close when/if I ever needed it. Every time I called them to ask simple questions, I would be redirected to their generic customer support number and was never able to speak with someone in the same area, let alone the same country.

1 year ago

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Magnum0970 Cerritos, CA

Overall I have been happy with Allstate, and have used them for both auto and home insurance, but overtime felt like prices slowly creeped hire to the point that I had to shop around again to get my prices back down. Depending on price is I wouldn’t mind switching back to Allstate at some future point again.

1 year ago

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Yeun Childers Evanston, IL

My agent is the best to work with. So far, Allstate has been great with a couple of auto claims we had and a homeowner's insurance claim. The pricing is far less than what I was paying with State Farm.

1 year ago

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Alexis Hirschi Idaho Falls, ID

My parents used Allstate growing up and I use them now and have for several years. They're always very quick to help me out and when I got in my car crash they promptly took care of everything

1 year ago

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Bryce Johnson Colorado Springs, CO

Allstate is tremendous, they truly save you money wherever is possible. If drivewise or similar products were required, driving could be a much safer and pleasurable experience.

1 year ago

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Mark Park City, UT

We have been with Allstate for many years, both for Home Insurance and Car Insurance. For the most part, it has been a great experience. Primarily, the 5 star review is for our Agent. He is amazing!

1 year ago

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Melissa vandenover Saratoga Springs, UT

When we drove through a freak hail storm I was able to go online instantly and file a claim. Allstate was fantastic to work with quickly processing our claim and ultimately helping get our car fixed in a timely manner

1 year ago

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AD Milford, IN

This year Allstate really impressed me with coming through on price promises. Excellent customer service. They have definitely secured my business and I highly recommend them to others.

1 year ago

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turner2001 Santa Clara, CA

Several years I had Allstate Insurance Co. for my vehicle. I had a great insurance agent, and I would give him 5 Stars. The reason I rated Allstate 4 Stars here is because their premiums can often be beat. On the other hand, Allstate is a large and reputable company that pays customers' claims. Overall, you won't go wrong with Allstate.

1 year ago

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Morgan Sweat Montgomery, AL

I really loved the rate I got on my insurance, it was the lowest in the state. And after having them for a year my rates dropped for safe driving. So the policy itself is great. But when an issue came up on the insurances side they threw me under the bus. The staff was extremely rude to my loan officer, the bank branch manager and myself. We were all very shocked at the experience. It my rates weren't so low, I would've dropped then in that moment.

2 years ago

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Kimi Bayles Eagle Mountain, UT

Allstate has reasonable rates. My agent is always available when I need assistance. When I had my car accident she was very on top of everything that needed to be done and kept me well informed.

2 years ago

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Nathalie Lakeland, FL

I have never had any problems contacting customer support whenever I had a question about my insurance. It was easy to add on renters insurance as well and it gave my a discount to my auto insurance.

2 years ago

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Kimsreview Atlanta, GA

Loved my old Allstate agent. I changed because they were more expense than others but the service was always very good. It is all about the agent - if you have a good one it is worth it.

2 years ago

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Scott C. Lehi, UT

I was an Allstate customer for several years for both home and auto and felt like I was treated fairly and well taken care of, which was in part, due to the quality of agent that we had, but also in part due to the company's policies and customer service.

2 years ago

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JD Dunklee Norcross, GA

Allstate Auto Insurance is very reliable for anything with car related. I’ve been using Allstate for a few years now, and I will never look back. Their reliability and customer service is top notch

2 years ago

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Julie Taylor Ogden, UT

We have had Allstate Auto Insurance for 15+ years. We have appreciated the customer service and assistance we have had over the time. We have not appreciated the constant increases in our rates despite our great driving record.

2 years ago

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Dwhoush Slidell, LA

All of the Allstate agents I have ever met have always been very knowledgeable about the products they were offering to their customers. I like the fact they have local agents that are there to help you.

2 years ago

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CarenM Saratoga Springs, UT

I have had Allstate for over 20 years and have been mostly satisfied. Their prices do seem higher than some other insurance companies, but I guess you get what you pay for. Why do I not change insurance you ask, well it's a hassle and I know what I am getting with Allstate. I have had my claims processed timely and paid well.

2 years ago

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James Conder Eagle Mountain, UT

Had Allstate auto insurance for a while and they did a great job. The coverage and customer service were great but with the prices going up each year for us when there were no tickets or accidents we had to move on.

2 years ago

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Alan Olmedo Lubbock, TX

Been with Allstate for a little while now and have no complaints. Had a little accident in a parking lot and they were fast to get all the details from both parties and make a decision on fault and coverage.

2 years ago

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kylie bodell Los Angeles, CA

Great insurance company! We have been insured for 8+ years and love the quality of service that Allstate provides for us. Our agent is great about checking in with us and answers any questions that we have.

2 years ago

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Maria Dolet Gaithersburg, MD

I have been with Allstate for about 25 years they’re like any other insurance company I don’t think that the amount of money I paid is worth it they are very good at taking care of your car when I accident does happen I feel as though all insurance companies are a rip off anyway

2 years ago

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Brittany Wilkinson Herriman, UT

I really like Allstate. They have good customer service and competitive Homeowners and Auto premiums, and if you bundle the 2 policies they offer a multi policy discount. You know you are in good hands at Allstate.

2 years ago

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Jen Paris Concord, CA

We have had a good experience having Allstate as our insurance carrier, the office we work through is really great to work with, and always quick to handle issues or questions we have.

2 years ago

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April American Fork, UT

Allstate is trustworthy. They do keep my money safe, just like they promised! Very easy to work with and ask questions when I need! I don't wreck my cars, so my insurance is low

2 years ago

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Becky Livingston, TX

We've had Allstate for probably 40 plus years. I've always liked having a "local" agent. We've always been pleased with the rates and coverage. Of course if you have a wreck it does effect your rates.

2 years ago

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Ted Johnson Pleasant Grove, UT

I have had Allstate Auto Insurance and it had everything I needed in an insurance. They did not have a local presence, but were easy to access on the phone or online. They had great claim service and were quick with the information I needed at all times.

2 years ago

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Jacob Shaner

Allstate had very competitive rates when I was looking for a quote. An agent called me and did a very good job of reducing my quote rate due to information they were able to collect from my over the phone. I definitely recommend talking to an agent over the phone after submitting an online quote if you are going to All State.

2 years ago

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Jessica Bjorling Eldridge, IA

We have loved Allstate. It was simple and easy to get set up and was also the least expensive quote we received! Their customer service is awesome and we can earn money back with safe driving.

2 years ago

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Erika American Fork, UT

We have used Allstate for vehicle insurance and liked them. They had a good price point and were cheaper then the other quotes we got from some other insurance companies. Customer service was good and they were prompt in responding.

3 years ago

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Dave Ros Pleasant Grove, UT

I have been an Allstate customer for many years now. Luckily I have never had occasion to file a claim. I do wish the premiums weren't so high especially we have been loyal customers with good driving records. I've looked at other insurance companies but the bundled pricing with home insurance is a decent deal.

3 years ago

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Eric San Diego, CA

I was insured through Allstate for about 6 months and while I have no major issues with the way things were ran over there, the pricing was a bit steep. This may have been due to me being of a younger age but in all they weren't bad. The customer service reps were helpful and informative.

3 years ago

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Angela Pyrah Willard, MO

Like the slogan says, we are in good hands!Our agent is on top of things, and we have never had any issues when insurance is needed. They answer the phone and are personable and always helpful.

3 years ago

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Melanie E Draper, UT

Agents were/are knowledgeable and courteous. Unfortunately, their insurance adjusters attempted to weasel the least expensive means of fixing my car. Additionally, their costs are exceptionally high, relative to other agencies.

3 years ago

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Tracy Salt Lake City, UT

I have been with Allstate now for 10 years. They have helped me with my condo an 2 different cars. They are always so helpful and got me the coverage I needed with discounts.

3 years ago

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Dylan Findlay South Jordan, UT

I have used Allstate for all of my insurance needs for years. When I was involved in an accident, even though it was not my fault, Allstate took care of everything and coordinated with the other driver’s insurance company.

3 years ago

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Rachel Sharp

Super helpful in meeting our coverage needs and staying within our budget!

3 months ago

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Marci Randall Sandy, UT

Was with Allstate for years and the premiums kept continuing to rise at a rapid rate without any claims. Changed companies

3 months ago

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Mason Allen Pleasant Grove, UT

If you are covered by Allstate, they have very good lawyers to make sure you don't have to pay much if you get in an accident. If you get hit by someone who is insured by Allstate, you are screwed. I have never dealt with such a rude and unforgiving insurance company. And quite frankly, if I was the person that seriously injured someone else and my insurance company gave them nothing, I wouldn't be able to live with myself.

1 year ago

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Marv1959 Oxford, PA

I was rear ended buy a party who was insured and admitted responsibility. They made me photograph the damage prior to opening the claim in spite of my telling them that I am disabled. They sent me a check based on an estimate based on those photos minus my deductible.

1 year ago

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Tanner Cook Gilbert, AZ

Allstate is very fast with their replies. I love my agent Lance, and we’ve bundled multiple policies with them. Plus they give us the lowest rate!

3 years ago

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IRIS LOPEZ Houston, TX

Claims get resolved in a timely manner,representatives always have been able to answer my questions and resolve any concerns!

4 years ago

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kevin tucker

Not reliable, after 3 years of marriage to my new wife they NEVER could get it together enough to get her name right after repeated request verbally and in writing. Unprofessional, not honest, when I had complaints about our agent the number I was given by that agent to their "corporate office" and what I could find online sent me back to my agents office that I had a complaint about, very shady they police themselves. We moved on to another Insurer and now getting much better service, better coverage at a lower premium rate.

4 years ago

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Jynnifer

When i was in an accident they failed to provide me with any information or updates on my claim. I had to do all the leg work myself plus call them pretty much everyday for 3 1/2 months just to make sure they knew what was going on, info that they should have been letting me know not the other way around.

4 years ago

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Beverly Beardmore

mostly great service if you have a flat or your auto won;t start they send help, I have no wrecks so have nothing adverse to say.

4 years ago