Name: Allstate Auto Insurance
Rating: 4.2

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Janine

They are helpful but a bit expensive. I ended up switching to American Family Insurance which is cheaper, probably because it is a local company

6 years ago

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Tom Kosky

i've had them for years.the rates are good and my local agent is great.after sandy they treated me well.

6 years ago

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Kati Biren

I haven't had to deal with them in an accident situation so I'm leaving off the last star, but I'm happy with the rates and service

6 years ago

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Ron Smith

I was hit by another driver who admitted fault and was not found at fault by the police, but Allstate still said I was at fault, paid for the other drivers repairs and then doubled my rates two months later. I found another company to give my business too and got a better rate for my good driving record.

6 years ago

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Ken South Jordan, UT

Allstate provides poor customer service. I was a customer for 7 years and they treated my horribly when my car was hit on the side of the road (parked). They more than doubled my deductible for a reason that I could not understand. I told them I was leaving their company. They didn't even respond to my complaint. This is a bad company.

7 years ago

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Joshua Stewart Salt Lake City, UT

While the price may not be the cheapest, the many discounts help to offset that. And that's appreciated.

7 years ago

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Caroline Fowler Little Rock, AR

I had Allstate for many years and was denied a roof claim multiple times when contractors had verified that I had hail damage. Friends told me that Allstate was known for denying roof claims. I switched insurances and the new company approved the new roof.

2 years ago

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Brett Schiftner Weatherford, TX

I once hand an accident with someone insured with Allstate and they were a little tough to deal with. They made it difficult for me to get my car repaired the way I thought it should be.

2 years ago

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Spookybettle74 Carl Junction, MO

My agent is awesome!! I wish I found him sooner. I will be with them for a long time. Their prices and coverage is what I want and need.

2 years ago

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Krista Griffith Tulsa, OK

I have been with Allstate since 2003. They are always helpful, kind, and responsive. They treat me like a member of the family, in a good way.

2 years ago

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Brittney Love

Worst company I have ever dealt with please do not waste time this company charges for ever little thing instead of things being included in your policy if you want a rental car in case of emergencies you’ll have to pay extra for roadside assistance rental car service at the end it’s not worth it you can find a better company that has these things included into the price you’ll pay monthly for car insurance I did like geico very nice company

3 years ago

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tiffany tillery Norfolk, VA

I have allstate auto and rental insurance for 2years and they are such a good company great option and wonderful customer service!!

3 years ago

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Stephen Thompson Palatine, IL

Have been an Allstate customer for over 25 years! Have 2 cars and 2 homes insured with Allstate. Responsive and courteous in all interactions. A+++

3 years ago

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Don Mesibov Potsdam, NY

I have been with AllState more han a decade. I've had run-ins with deer six times and one or two fender-benders. Service has always been friendly and promptr].

3 years ago

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Dave Spokane, WA

I've been with Allstate for over 20 years. I stick with them because from what I can tell they have the best rates. The customer service is generally good.

3 years ago

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Bob Rosenthal Dallas, TX

Pay by the mile is an ingenious program for anyone that puts on little mileage. We will save close to $1000 off our insurance rate this year.

3 years ago

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Barb Pro Columbus, OH

We’ve been with Allstate for over ten years. My husband likes them. He needed them when a deer jumped on his Jeep. They covered everything fast.

3 years ago

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Mike Ashurst, Sr Prattville, AL

Used Allstate for several years on many cars. Claims paid quickly and handled very efficiently. Price is in line with competitors and value is great.

3 years ago

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John Swensen Croton-on-Hudson, NY

I have been with Allstate for 50 years and they are the best! I've had 3 accidents in that 50 years and they fix right away and no problems!

3 years ago

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L Cody Morongo Valley, CA

Have been with Allstate for many many years. Their prices are not as good as some but we have our same agent for many years . He is great and customer service is very good

3 years ago

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I P ,

I called to get a quote and everyone was so helpful and informative! It only took about an hour and I had better coverage and was paying 100 less!!!

3 years ago

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Jun Chen Rockville, MD

We have car insurance from Allstate Auto Insurance. It has very good customer service. When we have a car accident, we call Allstate, it gave us a help right away.

3 years ago Edited September 14, 2021

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Christi Gilbert Gettysburg, PA

I lost my car in a house fire. Allstate was able to get me a rental car to get to work while we searched and found a new replacement.

3 years ago

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Prius542 ,

Helped me on my most recent claim. I had hit a pothole in the road and had major damage and everything was repaired quickly

3 years ago

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Marvet Anderson ,

As a policy holder with Allstate for 5 years I've had exceptional service. The all Chino Aslop Allstate reps are very courteous and professional.

3 years ago

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Jimmer4three Provo, UT

After someone crashed into me while I was at a stop sign, my car was totaled. It took Allstate a month to decide whether it was totaled or not, and they did not communicate with me much throughout the process. I’m now looking to get different car insurance.

3 years ago

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Freddy V Eagle Mountain, UT

I love Allstate and the app they have! The app is so simple to use! Every time I have a question I call customer service and they always help me out.

3 years ago

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Amy McCarlie Orem, UT

I like Allstate for the prices. Our agent was not the best though, but there was never a ton of questions we had, so we just dealt with it. Overall not bad at all

3 years ago

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Continuing Customer La Porte, TX

Allstate has very high rates. I have eliminated some of my services with them. As soon as I can find a company where I can combine all of my services at a reasonable premium, I will surely say good bye to Allstate.

4 years ago

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Hina Zeb Richmond, TX

I have always had a good experience with Allstate and their agents. They are real good with trying to match or beat prices.

4 years ago

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Matt Pioli Rochester, NY

Have had many different insurance companies, but Allstate was the best o e to work with my family's situation. Highly recommended!

4 years ago Edited September 14, 2021

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Kaan Hempstead, NY

I had been with them over 12 years , they always pay the claims on time . Also they give all the discount . I feel safe hands

4 years ago

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Kim Kunz Fallbrook, CA

The best service I've ever had for insurance. Prices are competitive but a little high...if customer service is a priority, they cant be beat!

4 years ago

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Piper Whitsitt Long Beach, MS

Had Allstate for years. No complaints for the handling of one accident (hail). Head to change because they weren't interested in insuring my Airstream. Discovered rate for my family was over$100 less a month with Geico

4 years ago

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Danielle Powell Long Beach, MS

Very nice representative who did not make me feel like an idiot for leaving x box in back seat. Helped process claim quickly to get new windshield.

4 years ago

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Seth Managua, MN

I had the best experience with this company. They were very cheap but I had the best customer service of any company I have ever worked with.

4 years ago

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chris Francom Houston, TX

I’ve been happy with Allstate as a customer. They took good care when we had to have body work done from hitting a deer. Maybe not the lowest price out there though.

4 years ago

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Allie Powell Long Beach, MS

My family has used Allstate for many years. They are very reliable and absolutely trustworthy. They have not let my family down.

4 years ago

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Jon Posey Riverton, UT

I have been with Allstate for several years and I have always felt like they have been solid. My agent is awesome, the price is competitive, I will be around for awhile.

5 years ago

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Don Boren American Fork, UT

They have always been helpful when I have a claim. They let us use the repair shop we chose. Sometimes it's been hard to get answers to questions I've had.

5 years ago

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Amy Farmer Provo, UT

Allstate might be cool if you can bundle a bunch of insurances together. But when I was only trying to buy car insurance they quoted me $20 higher than every other agency I looked at and got a quote from.

5 years ago

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Craig Orem, UT

Very expensive but good coverage. I always enjoyed our agent before we switched to another insurance provider. If you aren't to worried about price they might be a good fit for you.

5 years ago

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Mary Osguthorpe Pleasant Grove, UT

Great home and auto insurance. A bit pricey but offers package deals. Great customer service. Very available and willing to work with you for the best rates.

5 years ago

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Madalyn Johnson Provo, UT

Allstate Auto Insurance is a great auto insurance provider! They have great customer service and offer very affordable rates.

5 years ago

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Melissa Carreno Mesa, AZ

Allstate's customer service is good, a little pushy with their sales, their service is good, not great. Price is okay, but they are not a bad company to have

5 years ago

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Whitney Hawkes Saratoga Springs, UT

I love Allstate Auto Insurance. I love how if you have a problem they will help you soon and I also love how it is not expensive.

6 years ago

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Haidyn Houtz South Jordan, UT

Allstate really does help you so much. They were very understanding and really took time to listen to the needs that I had.

6 years ago

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Hunter South Jordan, UT

With all state I am in more than good hands I am family they take care of me I feel comfortable in my cars and I never feel gypped great auto insurance company.

6 years ago

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Tanner Hales Pleasant Grove, UT

My one experience with Allstate would be what I would consider mediocre. I was hit by a driver carrying their insurance, and they did eventually pay, but it took more phone calls and time than it really should have.

6 years ago

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Kaleb Herbert Gilbert, AZ

Working with Allstate was very smooth and effortless. They have great customer service and the process for a claim is very easy

6 years ago Edited September 14, 2021