Name: Allstate Auto Insurance
Rating: 4.2

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turner2001 Santa Clara, CA

Several years I had Allstate Insurance Co. for my vehicle. I had a great insurance agent, and I would give him 5 Stars. The reason I rated Allstate 4 Stars here is because their premiums can often be beat. On the other hand, Allstate is a large and reputable company that pays customers' claims. Overall, you won't go wrong with Allstate.

4 years ago

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Morgan Sweat Montgomery, AL

I really loved the rate I got on my insurance, it was the lowest in the state. And after having them for a year my rates dropped for safe driving. So the policy itself is great. But when an issue came up on the insurances side they threw me under the bus. The staff was extremely rude to my loan officer, the bank branch manager and myself. We were all very shocked at the experience. It my rates weren't so low, I would've dropped then in that moment.

4 years ago

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Kimi Bayles Eagle Mountain, UT

Allstate has reasonable rates. My agent is always available when I need assistance. When I had my car accident she was very on top of everything that needed to be done and kept me well informed.

4 years ago

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Nathalie Lakeland, FL

I have never had any problems contacting customer support whenever I had a question about my insurance. It was easy to add on renters insurance as well and it gave my a discount to my auto insurance.

4 years ago

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Kimsreview Atlanta, GA

Loved my old Allstate agent. I changed because they were more expense than others but the service was always very good. It is all about the agent - if you have a good one it is worth it.

4 years ago

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Scott C. Lehi, UT

I was an Allstate customer for several years for both home and auto and felt like I was treated fairly and well taken care of, which was in part, due to the quality of agent that we had, but also in part due to the company's policies and customer service.

4 years ago

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JD Dunklee Norcross, GA

Allstate Auto Insurance is very reliable for anything with car related. I’ve been using Allstate for a few years now, and I will never look back. Their reliability and customer service is top notch

4 years ago

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Julie Taylor Ogden, UT

We have had Allstate Auto Insurance for 15+ years. We have appreciated the customer service and assistance we have had over the time. We have not appreciated the constant increases in our rates despite our great driving record.

4 years ago

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Dwhoush Slidell, LA

All of the Allstate agents I have ever met have always been very knowledgeable about the products they were offering to their customers. I like the fact they have local agents that are there to help you.

4 years ago

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CarenM Saratoga Springs, UT

I have had Allstate for over 20 years and have been mostly satisfied. Their prices do seem higher than some other insurance companies, but I guess you get what you pay for. Why do I not change insurance you ask, well it's a hassle and I know what I am getting with Allstate. I have had my claims processed timely and paid well.

4 years ago

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James Conder Eagle Mountain, UT

Had Allstate auto insurance for a while and they did a great job. The coverage and customer service were great but with the prices going up each year for us when there were no tickets or accidents we had to move on.

4 years ago

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Alan Olmedo Lubbock, TX

Been with Allstate for a little while now and have no complaints. Had a little accident in a parking lot and they were fast to get all the details from both parties and make a decision on fault and coverage.

4 years ago

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kylie bodell Los Angeles, CA

Great insurance company! We have been insured for 8+ years and love the quality of service that Allstate provides for us. Our agent is great about checking in with us and answers any questions that we have.

4 years ago

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Maria Dolet Gaithersburg, MD

I have been with Allstate for about 25 years they’re like any other insurance company I don’t think that the amount of money I paid is worth it they are very good at taking care of your car when I accident does happen I feel as though all insurance companies are a rip off anyway

4 years ago

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Brittany Wilkinson Herriman, UT

I really like Allstate. They have good customer service and competitive Homeowners and Auto premiums, and if you bundle the 2 policies they offer a multi policy discount. You know you are in good hands at Allstate.

4 years ago

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Jen Paris Concord, CA

We have had a good experience having Allstate as our insurance carrier, the office we work through is really great to work with, and always quick to handle issues or questions we have.

5 years ago

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April American Fork, UT

Allstate is trustworthy. They do keep my money safe, just like they promised! Very easy to work with and ask questions when I need! I don't wreck my cars, so my insurance is low

5 years ago

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Becky Livingston, TX

We've had Allstate for probably 40 plus years. I've always liked having a "local" agent. We've always been pleased with the rates and coverage. Of course if you have a wreck it does effect your rates.

5 years ago

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Ted Johnson Pleasant Grove, UT

I have had Allstate Auto Insurance and it had everything I needed in an insurance. They did not have a local presence, but were easy to access on the phone or online. They had great claim service and were quick with the information I needed at all times.

5 years ago

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Jacob Shaner

Allstate had very competitive rates when I was looking for a quote. An agent called me and did a very good job of reducing my quote rate due to information they were able to collect from my over the phone. I definitely recommend talking to an agent over the phone after submitting an online quote if you are going to All State.

5 years ago

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Jessica Bjorling Eldridge, IA

We have loved Allstate. It was simple and easy to get set up and was also the least expensive quote we received! Their customer service is awesome and we can earn money back with safe driving.

5 years ago

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Erika American Fork, UT

We have used Allstate for vehicle insurance and liked them. They had a good price point and were cheaper then the other quotes we got from some other insurance companies. Customer service was good and they were prompt in responding.

5 years ago

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Dave Ros Pleasant Grove, UT

I have been an Allstate customer for many years now. Luckily I have never had occasion to file a claim. I do wish the premiums weren't so high especially we have been loyal customers with good driving records. I've looked at other insurance companies but the bundled pricing with home insurance is a decent deal.

5 years ago

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Eric San Diego, CA

I was insured through Allstate for about 6 months and while I have no major issues with the way things were ran over there, the pricing was a bit steep. This may have been due to me being of a younger age but in all they weren't bad. The customer service reps were helpful and informative.

6 years ago

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Angela Pyrah Willard, MO

Like the slogan says, we are in good hands!Our agent is on top of things, and we have never had any issues when insurance is needed. They answer the phone and are personable and always helpful.

6 years ago

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Melanie E Draper, UT

Agents were/are knowledgeable and courteous. Unfortunately, their insurance adjusters attempted to weasel the least expensive means of fixing my car. Additionally, their costs are exceptionally high, relative to other agencies.

6 years ago

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Tracy Salt Lake City, UT

I have been with Allstate now for 10 years. They have helped me with my condo an 2 different cars. They are always so helpful and got me the coverage I needed with discounts.

6 years ago Edited September 14, 2021

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Dylan Findlay South Jordan, UT

I have used Allstate for all of my insurance needs for years. When I was involved in an accident, even though it was not my fault, Allstate took care of everything and coordinated with the other driver’s insurance company.

6 years ago

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Caroline Dulin

Customer service is wonderful and they are always so helpful:)

5 months ago

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peggy cherry Fayetteville, NC

This was my first Auto ins. company. They are efficient and have great customer service. They were just a little too expensive for me at the time.

11 months ago

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DEBRA SCHULTZ

Personal service, fair pricing, multiple car and home discounts. All these are reasons I have been a customer for over 24 years!

3 months ago

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Aaron Anderson

Reliable coverage, prompt claims, responsive agents. A trusted choice for auto insurance needs. Great customer service. Impressed!

1 year ago Edited November 20, 2023

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Amanda George IL

I had allstate back in 2016 and had it until about late 2019 until they started charging me all these new fees and when I asked about it they said it was a proration for my new bill. I didn't start a new contract to have a new bill. I had just updated my insurance to add comprehensive back on and they charge me $200+ in "new fees". No thanks.

1 year ago

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Gene Hennigan Houston, TX

Easy to deal with. They pay claims promptly. Agents explain your coverage. Always competitively priced. Been customer many years.

3 years ago

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Mason Allen Pleasant Grove, UT

If you are covered by Allstate, they have very good lawyers to make sure you don't have to pay much if you get in an accident. If you get hit by someone who is insured by Allstate, you are screwed. I have never dealt with such a rude and unforgiving insurance company. And quite frankly, if I was the person that seriously injured someone else and my insurance company gave them nothing, I wouldn't be able to live with myself.

3 years ago

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Marv1959 Oxford, PA

I was rear ended buy a party who was insured and admitted responsibility. They made me photograph the damage prior to opening the claim in spite of my telling them that I am disabled. They sent me a check based on an estimate based on those photos minus my deductible.

4 years ago

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Tanner Cook Gilbert, AZ

Allstate is very fast with their replies. I love my agent Lance, and we’ve bundled multiple policies with them. Plus they give us the lowest rate!

5 years ago

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IRIS LOPEZ Houston, TX

Claims get resolved in a timely manner,representatives always have been able to answer my questions and resolve any concerns!

6 years ago

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kevin tucker

Not reliable, after 3 years of marriage to my new wife they NEVER could get it together enough to get her name right after repeated request verbally and in writing. Unprofessional, not honest, when I had complaints about our agent the number I was given by that agent to their "corporate office" and what I could find online sent me back to my agents office that I had a complaint about, very shady they police themselves. We moved on to another Insurer and now getting much better service, better coverage at a lower premium rate.

6 years ago

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Jynnifer

When i was in an accident they failed to provide me with any information or updates on my claim. I had to do all the leg work myself plus call them pretty much everyday for 3 1/2 months just to make sure they knew what was going on, info that they should have been letting me know not the other way around.

6 years ago

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Beverly Beardmore

mostly great service if you have a flat or your auto won;t start they send help, I have no wrecks so have nothing adverse to say.

6 years ago

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Emily

I have been unfortunate enough to experience car accidents with them. Their "discounts" make up more than 60% of your monthly payments. Due to an accident I have been fighting for my innocence. They haven't backed me and doubled my monthly payment. I have no accidents nor tickets on my record. I went in front of a judge about the responsibility of the accident and he found me not at fault. Allstate won't investigate anymore nor back me up on my claims.

6 years ago

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Alex Murphy Reno, NV

They have the cheapest rates in my area by a long shot. The phone apps work great and they have been super helpful with both of my policies.

7 years ago

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Ramona Harris Emory, TX

I recommend that you use Allstate Auto Insurance. I have used them for 2 years now and have had no problems with them. I have the libilty insurance and the cost is afforable.

2 years ago Edited January 10, 2022

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. They provide the best assistance for car insurance and quickly at that. I trust them with all my cars

3 years ago Edited November 4, 2021

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Paula Pili Provo, UT

I had Allstate for a few years however, they were always unpredictable. The rates change like crazy! They were always adding fees, giving this reason or that. I like simple and consistent What I love is their brick and mortar branches. The people are very friendly and helpful. We ended up changing.

3 years ago

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TexasT Sherman, TX

The BEST insurance company I have ever dealt with. My local agent is the best who truly cares and treats me with respect. My Allstate agent has a customer for life.

3 years ago

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merissa white Battle Creek, MI

Was with All-State for years off and on. They couldn't give me a good price on homeowners insurance so I left to bundle elsewhere. I do like their auto rates and they have a good policy on glass

3 years ago

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Lisa C Smyrna, DE

I made the mistake of going to Allstate (Steve P) , bad move! Gave me a quote, a month later it was different and higher. When I cancelled, I sent a cancellation letter for both my home and vehicles, they owed me over 2 months refund, sent a check for $2 and change. I've made several attempts to get this corrected, Steve will never call back and Mercedes (the assistant???) was just as unconcerned. I even called the headquarters to no avail. Stay away from Allstate or at least the one in Brooklyn or LI City, not sure which; if the name is Steve P, run. Trust me, I don't believe in bashing a business; but this one, I'm giving fair warning!!!!

3 years ago

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Pazzo Miami Fort Lauderdale, FL

I was a customer a few years ago. Their customer service is good but their service in general not so much, too expensive, your policy increases every time (I’m in FL). The drivewise program is an insult to their customers, it should be called the “don’tdrive” program. Not the worse company though, I stayed with them for about 10 years.

3 years ago