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Leaf Home Water Solutions

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7.4

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James

Poor installation, had to come back to correct hidden errors. Did not install when promised.

3 weeks ago

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David

Service man on time,knowledgeable and explained everything

3 weeks ago

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Karen Doig

I truly are enjoying having this water solutions system installed in my kitchen. It makes my life more comfortable and enjoyable. I recommend this system to anyone past 60 years old who has to lift 5 gallon jugs of drinking water onto the cooler or anyone who has back problems.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Bob Vero Beach, FL

Best decision we ever made after moving to Florida. Skin rash disappeared after two months and we no longer need a filter for our drug water. Extremely knowledgeable and trustworthy company who delivers what that sell.

9 months ago

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Reply from Leaf Home Water Solutions

It's wonderful that Leaf Home Water Solutions has made such a difference for you, Bob. Enjoy your new water system and welcome to the Leaf Home Water Solutions family!

Feb. 26th, 2024

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Nathan Becker Birmingham, AL

I’m incredibly impressed with Leaf Home and their product. My water is now just as good as bottled water! Before our system was installed my water was absolutely disgusting. This company is top notch!

9 months ago

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Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Feb. 26th, 2024

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Sheila Leesburg, FL

I like everything but the price. Compared to a lot of the other filtering and conditioning services Leaf Home Solutions is on the high side. I have noticed better tasting and softer water. I don't have the mineral build up on my sinks anymore.

9 months ago

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Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Jan. 31st, 2024

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Connie

Love my system sence its been installed never buy bottled water anymore I everyone from the salesman that came out to the guy that installed my system and everyone that I’ve talked to in customer service has been so polite and very helpful. Thanks to all of y’all. I’ve got good clean water now. Sincerely, thank you so much Connie M.

2 weeks ago

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John

Customer Review Video

2 weeks ago

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Richard Mosey

My skin looks and feels softer since installing the Leaf Water Filter. I also had the reverse-osmosis system installed which I am disappointed in. The water looks cloudy at first then clears up but I did not like the taste. I wish I had not installed this part of the system.

2 years ago

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Reply from Leaf Home Water Solutions

Thank you for your 5-star review, Richard. Your feedback is appreciated and helps us do better.

Jul. 21st, 2022

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Ruth

After choosing my system, I am left with an odor from my filtered water. I reported this issue and a tech came out and took a water sample and told me that he would get back with me. When I did not hear anything back, I made a second call and was told someone would get back with me. And now it has been reported a third time and still no one has gotten back to me with a solution. We are on well water and it was important to me to have a water filtration system. An odor in the water has an affect on clothes that are washed preventing them from having a nice fresh smell. I feel that someone should be willing to work with me to resolve this problem.

2 years ago

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Reply from Leaf Home Water Solutions

We are experiencing higher than normal call volume during these challenging times. We believe in transparency with our customers and want you to know that we are working diligently to get to everyone as quickly as possible. If you have already reached out to our service team, please allow up to 2-3 days for them to contact you to address your request. Thank you for your continued patience and cooperation.

Jul. 21st, 2022

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Anne Harris

I really wanted the whole water solution, but configurations of my piping and other thing didn't allow it. I purchased a system, from "Leaf," that uses a UV light to keep contaminates out of the water. If there ever was. an alert to boil the water, I would be SAFE from this hazard. The rep was honest and I have had good service.

2 years ago Edited October 23, 2024

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Reply from Leaf Home Water Solutions

Anne, Thank you so much for the 5-star review! We are glad to hear you are having a good experience since choosing Leaf Home Water Solutions for your water treatment needs.

Jul. 18th, 2022

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Daniel Hazen Rodney, MI

Compared to our old system it is nice not seeing iron stain's and lime build up everywhere. Also we purchased a large system and now the neighbors well pump quit working. Due to a shortage of people who repair wells, two weeks, we just put hoses between the houses. Simple solution, we both have soft, clear water.

2 years ago

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Reply from Leaf Home Water Solutions

Quickly and accurately servicing our customer’s water system is always a goal for us at Leaf Home Water Solutions, and hearing that we lived up to that goal is very encouraging. Thank you!

Jul. 18th, 2022

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Ana Harsch Indialantic, FL

Daniel was great. He came out and arranged for the RO. The first installer was good but seemed like he had a difficult time. The second installer came to hook up my fridge but he left my dishwasher hose on the hot spigot and didn't cap off the cold. My dishwasher did not have any water which I only noticed after I ran a full session. Seems it should have been on the cold spigot, not the hot. I had to call someone else to help me reconfigure under my sink so I could actually use my dishwasher. Still need to get a 3/8 cap to close off the open hot. Daniel sent the issue to the installers but no one ever got back to me which was disappointing. I would expect that they would want to make things right, but seemed they had no interest.

2 years ago

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Reply from Leaf Home Water Solutions

Thanks for sharing your feedback, Anna. Your experience is an uncommon instance, and we’ll do better in the future. To assist you personally on this matter, please call 888-320-5497.

Jul. 18th, 2022

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Robert

Good service, good quality water and dependable installation. You can really taste the difference.

2 weeks ago

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Jacinto

Your system really sucks, we have never used a softener system before but I won’t be recommending your product to anyone. In fact we tell people to go to Culligan. This was a bad investment for us.

2 weeks ago

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Phil

They installed my water softener and RO system in one day been working fine now for two years

2 weeks ago

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Phillip

Very fast and professional installation . . .workers cleaned up all pieces of debris and took it wit them . . . .

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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William

The installer was very personable and professional Unfortunately we have not heard from anybody involved with the company to check up with us

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Robert Wise

see no change in the quality of my water and the interest is crazy high

1 week ago

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Kerry

I still have the hard water stains. didnt work like I was told it would

3 weeks ago

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Bob

The readout on the RO unit is totally unreliable. I am considering having everything removed.

3 weeks ago

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Katherine

Does not work to keep the iron out. Toilets are always yellow.

3 weeks ago Edited October 23, 2024

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Cheryl New Port Richey, FL

The salesman Donny and the installer Alex were informative and respectful.Alex was an efficient and thorough installer. He left everything clean. and.

9 months ago

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Reply from Leaf Home Water Solutions

We are so glad that we earned your business. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Feb. 26th, 2024

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Kenneth Atlantic Beach, FL

So far good results great tasting water,clear ,nothing floating in it. Waiting for the salesman to return and do a water test on new system as I requested.

9 months ago

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Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Feb. 26th, 2024

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Robert

It has helped our water system meet our needs for safe water usage. Adding natural salt deletes our warnings. Presently we have a warning on our home water solutions system so I have unplugged it.

2 weeks ago

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Eileen B

Installation took all day, due to issues at my home but they guys still did great job. Even moved my water supply shut off to inside from the sun. That a big deal in Florida.

2 weeks ago

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Kathleen Hamilton Wesley Chapel, FL

I am happy with the water system but had a tech visit and found out what it will cost to have my filters change every year. Although the salesman stated free installation just cost of filters. Did not say it would be over $300 per year for filters. That should have been told up front. I want to beable to buy my own filters and want to know where I can get and if there is a universal filter available.

8 months ago

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Reply from Leaf Home Water Solutions

You and your home deserve cleaner, safer water. Our team loved making this a reality.

Mar. 29th, 2024

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Joseph Morgan Wilmington, OH

We had hard water before the installation of the new system. We saw an immediate improvement and it's has operated exactly how we have needed it to from day 1. We like the system and have no issues at all.

2 years ago

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Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jul. 18th, 2022

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Ashok Nair Houston, TX

Professional and customer friendly attitude. They made sure all the work was done to my satisfaction even if that required ordering new parts and required more than one visits

2 years ago

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Reply from Leaf Home Water Solutions

Leaf Home Water Solutions prioritizes every customer's experience and satisfaction, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.

Jul. 18th, 2022

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John A Lake City, FL

They were very competitive and aggressive about their pricing. They planned on a half day installation but ended up spending some seven hours due to the plumbing in my house.

2 years ago

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Reply from Leaf Home Water Solutions

Thank you for your review, John. If you have any issues, please contact us at support@leafhomewatersolutions.com.

Jul. 18th, 2022

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Deborah

It was installed in one day and the installer explained everything to me.

2 weeks ago

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Larry

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2 weeks ago

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Lisa

We are very happy with our Leaf Home Water system. It has taken care of all of our issues.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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David Hurley

Sales was great and straight forward. When I had a problem it took a few days, but finally got it done.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Gary

I was promised a 3 month follow up to retest my water because the sales rep was so convinced how happy I would be after signing……crickets

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Lawrence Schwindt

For the third time, I am not satisfied with Leaf Water.

1 week ago

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Patsy Victoria, TX

The sales people were very knowledgeable and I felt no pressure to buy. So far, the system is great.

7 months ago

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Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Mar. 29th, 2024

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Veronica

Do not recommend. Sloppy job. Property damage.

2 weeks ago

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John Beatty

I'm not sure it's doing anything by consuming power and dumping once a month.

3 weeks ago

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Bruce

Do Not do business with this company unless you just love to be scammed. My wife and I are 71 years old, and we have had a water softener for the last 30 years, as we have very hard water at our farm house. The softener has been in the basement, and it is getting increasingly difficult to get the salt down the stairs to the softener. We decided that we should invest in a water system that used no salt, so we called Leaf home water solutions to come analyze our water and give us an estimate on a system. They sent out this snake oil salesman who deliberately tried to scam us almost double what they were able and willing to sell the system for. First he analyzed the water and said we had very bad water, (which we already knew), then commenced to say that we needed this special system with the extra tanks to make sure the system could clean water, then he played with his calculator for 5 minutes like he didn’t already know what he was going to charge, and then said we can do it for $12500 (these numbers are approx, but close, this was all verbal not written, up to this point). In hindsight, I should have thrown him out right then. I chuckled and said ya, that's not going happen, he grabbed his calculator and said maybe there’s something I can do to lower that some, he played with it for another 3 minutes and said yes, if I do that we can do it for $11300, and again I said not going to happen. He did this to more times, down to $9800, then $8000 at which time I agreed, that at 9% financing we would do it. So he called the finance company, and came back saying that they would finance it but at a higher interest rate, at which I refused again, so what did he do, he came down again to $7000 to cover the extra interest rate, at which we agreed to. So he told us that this system would create a white residue for about the first 3 months and then it would go away, that it was removing the calcium build up from the water lines, well the white calcium ruined every faucet and shower fixture in the house with so much white stuff that when trying to clean it off it would take the black right off the black stainless fixtures, it ruined the glass shower surround to the point that you can’t see through it unless you spend countless hours with a power scrubber just to get enough to come off that you can see through, and then it comes right back again. This is not soap scum, this water treatment does something to the water that makes all this calcium coagulate into globs that ruin everything they touch, our shower head has white stalagmite looking things growing from each pore that the water comes through until they eventually plug up completely. This does not stop in 3 months it is a continuous process, if our water was was so bad when they tested it that there system could not clean it then they should have told us that at the time. We filed a complaint with the finance company and they notified leaf home water and they sent a guy out to inspect the system and reported back to Service financial that the system was working correctly, it might be functioning correctly, but it is not doing what we were told it would do when we purchased it, it is so much worse than the $500 water softener that we had to start with. We asked them to remove the system and pay the finance company the balance owed, and they refused to do anything, the finance company refused to put any pressure on them to do the right thing, we just got scammed out of $7000 by a company that claims to be legit. Don’t let it happen to you.

4 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Vanessa Chapman

In less than a year, I had two Leaf Home Water softeners installed, each failing within months. The first stopped filtering after only 4 months, and the second one after 6 months. Disappointed, I contacted Leaf Home repeatedly for support. Leaf Home offered no real solution. They pointed to a clause in their contract that eliminates their responsibility if the source water changes. The contract vaguely states "water conditions can and often do change seasonally” and that additional supplies may become necessary in the future. This broad wording allows them to claim my water chemistry shifted and that maintenance is now my problem. The only way to sustain proper filtration is to replace the carbon media every 4-6 months, at a staggering cost of roughly $500 per replacement. Essentially, if I don't continuously pump money into the softener, I’m left with a $4,500 lawn ornament. Leaf Home Water softeners clearly lack long-term durability, and their warranty seems designed to be unhelpful. Don't waste your money and time – look elsewhere for a reliable water softener solution.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Michael Nageotte Saegertown, PA

They were great, explained everything, did a nice install, very happy. I believe they should have a way to test the water after the system has been in to make sure everything is now fine and customer has piece of mind.

2 years ago

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Reply from Leaf Home Water Solutions

We certainly appreciate your feedback, Michael. If you would like to speak to a team member, please call us at 888-320-5497.

Jul. 18th, 2022

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Anthony J Celletti Loxahatchee, FL

Since the original installation, the system has been plagued with problem after problem. They finally got it fixed after 5 or 6 trips. The 3 stars is based on the quality of the water . Still feels a little hard and total dissolved solids are still very high over 840 ppm

2 years ago

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Reply from Leaf Home Water Solutions

We hope to learn more about your experience, Anthony. Please do not hesitate to call 888-320-5497 so we can work together to find a solution.

Jul. 18th, 2022

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Nicolas

We change to this system And works great

2 weeks ago

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Carlos

Good service and good installation work.

3 weeks ago

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Norman Duderstadt

They did a wonderful job with my water softener, no mess very happy.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Mike Guajardo

would like a reminder as to when to refill container with salt please.

5 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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wzol

Very expensive water softening and reverse osmosis system was installed. The water softening system does not work. Have had a repair person out to fix three times. System does not generate and now is leaking water. Leaf home c/s has not be helpful. DO NOT PURCHASE

3 months ago

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Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Ricardo Murph Columbus, OH

We purchased the whole house filtration system to save us from buying distilled water for machines in the house. It will also save us from purchasing spring water in plastic bottles for drinking. We signed papers on Wednesday and installation was on Friday. Installation was completed in less time than promised. Everything was clean when the installer left with no messes when completed. After the installer left, I drank from the faucet and I liked the taste of the water even with it being warm. Before the installation I bought flavored water to drink on a regular basis. I can stay away from the plastics for my drinking water and the plastics for my other water needs. I look forward to the other benefits from the installation of this system.

2 years ago

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Reply from Leaf Home Water Solutions

Thank you for your recommendation, Ricardo! Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible.

Sep. 23rd, 2022

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Ralph

had a leak, called several times, no response.

2 weeks ago