Name: Leaf Home Water Solutions
Rating: 3.4

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Scott

I dislike the fact that the system (admitted by Leaf) to had been improperly installed and flooded my basement and the fact that Leaf did not support me in replacing the damage they caused.

1 week ago

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Robert

The worse experience I have ever had in my life! I won’t go into it but you can pull my history and look at all my calls. I am still waiting for a call from corporate and it has been 7 months. They sold me something that doesn’t work and it is still in my garage (carbon tank). They list a lot of sales because of my experience.

2 weeks ago

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Kenneth

I love the water system because of the way it keeps my skin soft I've always wanted one and I finally got it.

2 weeks ago

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Paul

Their customer service is horrendous from the installation process all the way to their service yearly it is absolutely ridiculous that they treat people the way they do after I paid over $5,000 for a water softener and an RO system that is just ridiculous

2 weeks ago

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Daniel

I have never had confidence that the unit even works based on the amount of scale that builds up anywhere we have water. It is sad because I trusted Leaf and put my money behind that trust. Now

2 weeks ago

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Gregory

We had some salty tasting water after about a year of owning the system. Jordan came out and after 2 try he was able to get was back to

2 weeks ago

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Scott

Sold me something I didn’t even need , iron filtration. Too much water demand for my well capacity. Took more water to regenerate every 3 days then the wife and I use. Created water hammer and blew my pipes open 3 times.

2 weeks ago

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Wayne

Sales rep lied to us about how great this product is. It doesn't remove rust like claimed. The regen discharge line fell apart and I had plumber fix it properly. The unit uses extreme amounts of salt. Totally dissatisfied.

3 weeks ago

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Phil

WE have been very pleased with our Water system, Its installation, operation and performance and the service we have received.

3 weeks ago

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James

Works great, water taste is sweet. Wondering about filter replacement--do i get a reminder that its time?

3 weeks ago

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A.C.

Literally a scam company. They will sell you on whatever system they can regardless if it’s meant for you, and they will try and get the highest mark up price. My advice, do research. Stay away from leaf if you have well water as well, they aren’t compatible. I was taken advantage of. Hidden fees also for the yearly replacements etc.

3 weeks ago

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Sid

Unit doesn’t work at all other than making water smell and taste like it’s contaminated with chemicals. I had the unit ripped out and replaced with a Kinectico true water softener unit. I’ll never make that mistake again.

3 weeks ago

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John

It softene the water good and removes the bad stuff this makes the laundry cleaner and the water tastes better

3 weeks ago

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Rb

Great whole house system and water tastes great from any faucet. Great to not worry about calcium deposits.

3 weeks ago

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Suhail

The system is working as advertised, however the sales team that approached me were trying to sell this system for approximately $10,000. I managed to haggle them down to about $2.5k if I sign immediately. Price gouging at its finest.

3 weeks ago

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Jody

Like the system it had made a big improvement in our water but I don’t know where to find filters, ultraviolet light, etc.

3 weeks ago

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Stephanie Vought

The reverse osmosis water is great. The filtered tap water leaves stains in toilets. The initial install was rough and promises were made that were not accurate.

3 weeks ago

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Colleen Gatewood

The system is wonderful, does a great job handling well water with heavy minerals, lime and rust. Disappointed with servicing the system. Was told when installed they would service the unit yearly, I have not heard from them since it was installed, needless to say it is not working well 3 years later.

1 week ago

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Gloria

Trying to talk with someone about a problem, is difficult. The water softener does not seem to work as well as my last brand, the water seems to still be hard, because my skin is very dry after taking a shower, and the light on the unit seems to always blink for some reason or another. when my 7 years are up, I will probably remove this water system.

3 weeks ago

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Jamie Kennedy

We have had the system - carbon multi- stage/ water softener/UV System since 2021. The major reason was to remove high sulfur ( rotten egg smell) out of our water - along with some hardness. The system works good. Only concern is that the carbon tanks had to be replaced after 2 1/2 years because it wasn’t removing the sulfer - the company was responsive , but the question is - Will this be an ongoing concern - having to replace so soon - especially for the premium money we paid for systemic

4 weeks ago

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Sharon

The sales representative explained my different options, The service person who came to remove my old system and install my new Leaf water conditioner was on-time and explained the new system to me. I also get maintenance of the system which my previous supplier did not do.

4 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Brian Sanders

I would have given 5. But the cost of yearly filters were more than I expected.

1 week ago

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Mike Bauers

The price was fair, the install was great and the system works great!

1 week ago

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Richard

Service was fsst and extreamly polite ad well as considerate

1 week ago

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Don

Service tech Gil was very nice and completed the service quickly and professionally.

2 weeks ago

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Melanie

Biggest mistake we ever made getting their water softener. everything in our home is orange from water rust!! Never had a problem with our previous system, so dissappointing!

2 weeks ago

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Richard

Absolutely awful system started out ok but failed over and over again . They promise one thing and can't fulfill it. They do keep.coming out and trying to fix their screw ups but they fail

2 weeks ago

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Thomas

We had someone call and make adjustments but we never heard from them again. Our water has a smell to it and you will still get calcium deposits I would not recommend

2 weeks ago

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Patricia

I was severely overcharged. I am in my 70's and was dizzy on medication. I assume that knowing this to be true, the salesperson took full advantage of me. I would never recommend anything to be bought from this company.

3 weeks ago

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Mark

I Like the taste of my water now. I do not like that the previous water equipment was left in the basement for no apparent reason.

3 weeks ago

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Tracy

So nice to have great water without buying salt and trying to get it into the tank!

3 weeks ago

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Mike

Terrible company. Worst decision I ever made to install Leah Home Water system. Terrible water clarity AND they raised my annual maintenance fee from $90 I was quoted up to $250.

3 weeks ago

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Linda

The installer didn’t secure the hose so our basement flooded but my husband figured it out and fixed it. It seems fine now.

3 weeks ago

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Lily

I hated this entire experience with Leaf . I ripped out the reverse osmosis and had a different company come in and do it with much better results . I really regret using them

3 weeks ago

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Kris

Our well water is hard and with our Leaf Water Solution the water is now better than bottled water

3 weeks ago

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Richard

clean, efficient, pristine water better than bottled, excellent set up and service.

3 weeks ago

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Lu

For three years I did not have to put salt in the system. I called and the person that came said that they installed my water and Reckley and I need to go out every day and the salt turned into a large one piece rock. I should break it up and he left, nothing was fixed and I didn’t buy the water softener so that I could go every day and break up the salt. I want somebody to come out and actually fix the problem.

3 weeks ago

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Jeff Bostic

I still have smell in water and had to install additional filter for drinking water.

1 week ago

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Elizabeth

So far...So good Only had a bit of time and not fully finished with the new build plumbing; so have only used water in the utility room so far ( washer)....but no issues....:)

4 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Kevin

I Love my water purification system. After renting a system from Quench for many years, I realized how much money I was wasting. I am very happy with the system that I purchased from Leaf Home Water Solutions.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Rey

We have had the leaf Home Water softener system for over a month. Works well but no one from the company contacted us to see if our system is working well or to see if we had any questions or concerns. We have always been a customer of Alamo Water Softeners and were very happy with their customer service. Leaf Home Water Systems should follow that practice

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Bill G

Works great no rust taste as pure as possible!

1 week ago

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Melanie Rudd

Quick response and affordable! Great experience

1 week ago

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Steve Myers

I get a black residual, according to the service Rep it is charcoal

1 week ago

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Alan Cordova

Good operation of water management. Works great

1 week ago

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Phil

Product is fine. Installation sucked. Had them come out and fix it. That took a month. Better products less Hassel available.

2 weeks ago

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Gary

I have not heard from your company since the water system was installed = almost 3 years - that is N O T good // that sucks

3 weeks ago

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Lance

Great never had any problems with it. Nothing but Crystal clean water.

3 weeks ago

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Joseph

Their system failed. They outsourced electrical work to incompetents. Their guarantee is a lie. They abandoned me and left me with a defective system. PHONIESIdocumented

3 weeks ago

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Eric

Cleaner, softer water but still have rusty color in shower and spots on glasses in dishwasher.

3 weeks ago