Name: Leaf Home Water Solutions
Rating: 3.3

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Melanie

Biggest mistake we ever made getting their water softener. everything in our home is orange from water rust!! Never had a problem with our previous system, so dissappointing!

3 weeks ago

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Richard

Absolutely awful system started out ok but failed over and over again . They promise one thing and can't fulfill it. They do keep.coming out and trying to fix their screw ups but they fail

3 weeks ago

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Thomas

We had someone call and make adjustments but we never heard from them again. Our water has a smell to it and you will still get calcium deposits I would not recommend

3 weeks ago

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Sid

Unit doesn’t work at all other than making water smell and taste like it’s contaminated with chemicals. I had the unit ripped out and replaced with a Kinectico true water softener unit. I’ll never make that mistake again.

1 month ago

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John

It softene the water good and removes the bad stuff this makes the laundry cleaner and the water tastes better

1 month ago

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Rb

Great whole house system and water tastes great from any faucet. Great to not worry about calcium deposits.

1 month ago

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Suhail

The system is working as advertised, however the sales team that approached me were trying to sell this system for approximately $10,000. I managed to haggle them down to about $2.5k if I sign immediately. Price gouging at its finest.

1 month ago

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Jody

Like the system it had made a big improvement in our water but I don’t know where to find filters, ultraviolet light, etc.

1 month ago

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Stephanie Vought

The reverse osmosis water is great. The filtered tap water leaves stains in toilets. The initial install was rough and promises were made that were not accurate.

1 month ago

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Colleen Gatewood

The system is wonderful, does a great job handling well water with heavy minerals, lime and rust. Disappointed with servicing the system. Was told when installed they would service the unit yearly, I have not heard from them since it was installed, needless to say it is not working well 3 years later.

2 weeks ago

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Jamie Kennedy

We have had the system - carbon multi- stage/ water softener/UV System since 2021. The major reason was to remove high sulfur ( rotten egg smell) out of our water - along with some hardness. The system works good. Only concern is that the carbon tanks had to be replaced after 2 1/2 years because it wasn’t removing the sulfer - the company was responsive , but the question is - Will this be an ongoing concern - having to replace so soon - especially for the premium money we paid for systemic

1 month ago

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Sandy

Not getting someone to check the pressure flow from the spigot.

1 week ago

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Elizabeth

So far...So good Only had a bit of time and not fully finished with the new build plumbing; so have only used water in the utility room so far ( washer)....but no issues....:)

4 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Kevin

I Love my water purification system. After renting a system from Quench for many years, I realized how much money I was wasting. I am very happy with the system that I purchased from Leaf Home Water Solutions.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Rey

We have had the leaf Home Water softener system for over a month. Works well but no one from the company contacted us to see if our system is working well or to see if we had any questions or concerns. We have always been a customer of Alamo Water Softeners and were very happy with their customer service. Leaf Home Water Systems should follow that practice

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Brian Sanders

I would have given 5. But the cost of yearly filters were more than I expected.

2 weeks ago

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Mike Bauers

The price was fair, the install was great and the system works great!

2 weeks ago

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Richard

Service was fsst and extreamly polite ad well as considerate

3 weeks ago

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John Griffith

Fire this survey company and get one that is not a pain in the a.....

3 weeks ago

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Phil

Product is fine. Installation sucked. Had them come out and fix it. That took a month. Better products less Hassel available.

3 weeks ago

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Gary

I have not heard from your company since the water system was installed = almost 3 years - that is N O T good // that sucks

4 weeks ago

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Linda Ocean Isle Beach, NC

The installation process was flawless and timely. However, we've had some "issues" since installation and cannot seem to get a response to our texts and/or phone calls. We had a service visit once, but it did not solve the problem. We have both called and texted to have someone come out again, but no response! Our installer asked if we have had our water tested since installation on November 29, 2023 ... WE HAVE NOT! We continue to have an odor associated with our water, and it appears to be leaving a "grayish-tint" in our bathroom toilet (which we did not have prior to installation). Thus far, I've not been pleased with customer service after installation side of things!

9 months ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jan. 31st, 2024

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Richard

clean, efficient, pristine water better than bottled, excellent set up and service.

1 month ago

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John Shore North Carolina

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Oct. 27th, 2023

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Frederic texas

1 year ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Oct. 27th, 2023

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Jim Butz Illinois

1 year ago

Reply from Leaf Home Water Solutions

It's wonderful that Leaf Home Water Solutions has made such a difference for you, Jim. Enjoy your new water system and welcome to the Leaf Home Water Solutions family!

Jul. 26th, 2023

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Kristi Jacobson Minnesota

1 year ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jul. 26th, 2023

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Renee Hibma Michigan

1 year ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business, Renee. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

May. 31st, 2023

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James NA

1 year ago

Reply from Leaf Home Water Solutions

We're so happy to hear that you thought we did a professional job, James! Thanks for the kind words!

May. 2nd, 2023

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Elizabeth Gassoway Florida

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water, Elizabeth. Thank you for being part of the Leaf Home Water Solutions family!

Mar. 29th, 2023

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Rick Gonyo austin, texas

1 year ago

Reply from Leaf Home Water Solutions

e are so glad that we earned your business, Rick. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Mar. 29th, 2023

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Thomas Newton Jr NA

1 year ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation, Thomas!

Mar. 29th, 2023

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Jane Briers attica indiana

1 year ago

Reply from Leaf Home Water Solutions

Our experts are dedicated to finding a solution for every home, Jane. Thank you for choosing Leaf Water Safety Solutions.

Feb. 2nd, 2023

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Stephen K Olson texas

2 years ago

Reply from Leaf Home Water Solutions

Thank you Stephen for sharing your experience with Leaf Home Water Solutions! Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Oct. 10th, 2022

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Robert Ferland saint Petersburg florida

2 years ago

Reply from Leaf Home Water Solutions

Your story is incredible, Robert. We pride ourselves on timely communication, professionalism, and educating our customers on the importance of water treatment. Thank you for choosing Leaf Home Water Solutions for your home.

Oct. 4th, 2022

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Carlos Vargas Florida

2 years ago

Reply from Leaf Home Water Solutions

Your story is incredible, Carlos! Thank you for your trust, we're grateful to have you as a customer.

Sep. 9th, 2022

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Alan Miller Florida

2 years ago

Reply from Leaf Home Water Solutions

Thanks so much for taking the time to leave a great review, Alan. Our team loved working with you. We are grateful to have you as a Leaf Home Water Solutions customer.

Sep. 9th, 2022

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Briana Gonzalez Davenport, Florida.

2 years ago

Reply from Leaf Home Water Solutions

Thank you for taking the time to share your experience with us, Briana!

Sep. 9th, 2022

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Kevin Greenberg

I’ll start out by saying the unit itself seems to be working appropriately so far about a month post install. I decided to purchase a system from Leaf home water solutions after a salesman named Jake from the leaf filter division mentioned They would be able to help with the large amount of iron in my well water. The salesman that accompanied him, Mark, seemed very knowledgeable about the subject was able to test multiple aspects of my water and helped me choose the right system for me, so I thought. I had concerns about placement and Mark explained it could be placed in my utility closet ( with no power outlet) or my garage( with no climate control system). When the subcontractor came out to install the job They explained to me that neither of those options were viable due to the lack of power and climate control and charged me another 75$ to install an outlet in the closet. They also were unprepared for the length of pipe needed to do the job and suggested piping the discharge hose blindly into my encapsulated crawlspace, to which I declined. They then proceeded to persuade me it was a good idea to pipe it into my brine tank. 1 week later the brine tank overfilled and flooded my kitchen ruining some prescription dog food worth about $200. I called Dan the manager and a technician and himself did show up to asses the situation and were able to re-pipe the discharge hose into my sump pump and explained because no physical damage to my home was observed they would not be able to compensate me for the time off work i missed ( to the tune of a few hundred dollars) or the damaged pet food and instead offered me 3 annual maintenance. After a condescending comment completely disregarding the fact the incident was caused by negligence and incompetence rather than equipment failure. I accepted after a rude text exchange with the regional manager and it became obvious the company had no intention of attempting to remedy the situation. Follow up a month later when i still have not heard from the financing dept on how to set up payment after multiple attempts at contact. I was forwarded back to Mark who proved once again to be ignorant about what was happening. After 2 weeks of attempting to get the simple info I needed it became obvious it wasn’t gonna be addressed to which I responded by informing them of this review and they have since decided to block me from further contact. I have never regretted a purchase as much as this, every aspect of the process from step one to today has been horrible. I find myself wishing I read prior reviews before purchasing. Do yourself a favor and stay far away!!

1 month ago

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Emmanuelle Mercier

Clearly at some point, someone sold my information to this company and they began calling me at least once everyday. I blocked the number every time but they would just call from a different number, always still coming up as “Leaf Water”. This went on until I filed a complaint with BBB. I was informed by the BBB that the company had agreed to add me to their do not call list, and the calls stopped. Almost immediately after that, my phone began blowing up. I have up to thirty calls a day. I block all of them, but it never stops. Admittedly I can't prove anything in this regard, but it seems obvious that to spite me, they sold my information to massive amounts of scammers. This has been the most absurd level of harassment I've experienced since I had a literal stalker. There are endless complaint against them to BBB, yet they have an A+rating. It's very suspicious. Google Leaf Water Home Solutions harassment/scam, and you'll get A LOT of results.

1 month ago

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Bill G

Works great no rust taste as pure as possible!

2 weeks ago

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Melanie Rudd

Quick response and affordable! Great experience

2 weeks ago

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Steve Myers

I get a black residual, according to the service Rep it is charcoal

2 weeks ago

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Alan Cordova

Good operation of water management. Works great

2 weeks ago

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Patience

I loved the quick service I always received

3 weeks ago

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William

Great products … great service … Excellent sakes people

3 weeks ago

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Evan

It has made such a difference in the water

3 weeks ago

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Luc

Quick and uncomplicated service. No hassle

3 weeks ago

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Connie Wilkinson Winter Haven, FL

Our experience with Leaf Home Water Solutions was excellent. The young lady, Megan, who educated us on our water and the system that would meet our needs for clean drinking water and the installer were professional and very pleasant.

9 months ago

Reply from Leaf Home Water Solutions

You and your home deserve cleaner, safer water. Our team loved making this a reality.

Feb. 26th, 2024

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Thomas Richmond, IN

I am not having dried water spots any more on my sinks and tub. Also, when I clean pots and pans in my dishwasher they don't have spots. When I take a shower I feel much more cleaner. It was the best thing I have done for my house and myself.

9 months ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Jan. 31st, 2024