Name: Leaf Home Water Solutions
Rating: 3.4

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Verified Customer

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Cindy

Our water system is amazing, the companies service is impeccable.

3 weeks ago

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Evelin Stewart

Sales interaction was good. Good luck speaking to someone or getting your equipment serviced. I change my own filters and clean my system myself. Don't waste your money.

3 weeks ago

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Daniel

The device tripled my water usage. It went from 2 units to 6 units of water monthly. I turned it off. My name was misspelled on the contract. Not a good buy.

3 weeks ago

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Linda Ocean Isle Beach, NC

The installation process was flawless and timely. However, we've had some "issues" since installation and cannot seem to get a response to our texts and/or phone calls. We had a service visit once, but it did not solve the problem. We have both called and texted to have someone come out again, but no response! Our installer asked if we have had our water tested since installation on November 29, 2023 ... WE HAVE NOT! We continue to have an odor associated with our water, and it appears to be leaving a "grayish-tint" in our bathroom toilet (which we did not have prior to installation). Thus far, I've not been pleased with customer service after installation side of things!

9 months ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jan. 31st, 2024

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Barb Radschlag

1 week ago Edited November 4, 2024

Reply from Leaf Home Water Solutions

Your story is incredible, Barb! Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 9th, 2022

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Robert

1 week ago

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Charlie Bock

We have been very happy with the system we purchased and the service we received since we purchased over 2 years ago.

1 week ago

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John Shore North Carolina

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Oct. 27th, 2023

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Frederic texas

1 year ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Oct. 27th, 2023

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Jim Butz Illinois

1 year ago

Reply from Leaf Home Water Solutions

It's wonderful that Leaf Home Water Solutions has made such a difference for you, Jim. Enjoy your new water system and welcome to the Leaf Home Water Solutions family!

Jul. 26th, 2023

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Kristi Jacobson Minnesota

1 year ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jul. 26th, 2023

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Renee Hibma Michigan

1 year ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business, Renee. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

May. 31st, 2023

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James NA

1 year ago

Reply from Leaf Home Water Solutions

We're so happy to hear that you thought we did a professional job, James! Thanks for the kind words!

May. 2nd, 2023

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Elizabeth Gassoway Florida

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water, Elizabeth. Thank you for being part of the Leaf Home Water Solutions family!

Mar. 29th, 2023

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Rick Gonyo austin, texas

1 year ago

Reply from Leaf Home Water Solutions

e are so glad that we earned your business, Rick. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Mar. 29th, 2023

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Thomas Newton Jr NA

1 year ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation, Thomas!

Mar. 29th, 2023

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Jane Briers attica indiana

1 year ago

Reply from Leaf Home Water Solutions

Our experts are dedicated to finding a solution for every home, Jane. Thank you for choosing Leaf Water Safety Solutions.

Feb. 2nd, 2023

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Stephen K Olson texas

2 years ago

Reply from Leaf Home Water Solutions

Thank you Stephen for sharing your experience with Leaf Home Water Solutions! Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Oct. 10th, 2022

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Robert Ferland saint Petersburg florida

2 years ago

Reply from Leaf Home Water Solutions

Your story is incredible, Robert. We pride ourselves on timely communication, professionalism, and educating our customers on the importance of water treatment. Thank you for choosing Leaf Home Water Solutions for your home.

Oct. 4th, 2022

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Carlos Vargas Florida

2 years ago

Reply from Leaf Home Water Solutions

Your story is incredible, Carlos! Thank you for your trust, we're grateful to have you as a customer.

Sep. 9th, 2022

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Alan Miller Florida

2 years ago

Reply from Leaf Home Water Solutions

Thanks so much for taking the time to leave a great review, Alan. Our team loved working with you. We are grateful to have you as a Leaf Home Water Solutions customer.

Sep. 9th, 2022

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Briana Gonzalez Davenport, Florida.

2 years ago

Reply from Leaf Home Water Solutions

Thank you for taking the time to share your experience with us, Briana!

Sep. 9th, 2022

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Kevin Greenberg

I’ll start out by saying the unit itself seems to be working appropriately so far about a month post install. I decided to purchase a system from Leaf home water solutions after a salesman named Jake from the leaf filter division mentioned They would be able to help with the large amount of iron in my well water. The salesman that accompanied him, Mark, seemed very knowledgeable about the subject was able to test multiple aspects of my water and helped me choose the right system for me, so I thought. I had concerns about placement and Mark explained it could be placed in my utility closet ( with no power outlet) or my garage( with no climate control system). When the subcontractor came out to install the job They explained to me that neither of those options were viable due to the lack of power and climate control and charged me another 75$ to install an outlet in the closet. They also were unprepared for the length of pipe needed to do the job and suggested piping the discharge hose blindly into my encapsulated crawlspace, to which I declined. They then proceeded to persuade me it was a good idea to pipe it into my brine tank. 1 week later the brine tank overfilled and flooded my kitchen ruining some prescription dog food worth about $200. I called Dan the manager and a technician and himself did show up to asses the situation and were able to re-pipe the discharge hose into my sump pump and explained because no physical damage to my home was observed they would not be able to compensate me for the time off work i missed ( to the tune of a few hundred dollars) or the damaged pet food and instead offered me 3 annual maintenance. After a condescending comment completely disregarding the fact the incident was caused by negligence and incompetence rather than equipment failure. I accepted after a rude text exchange with the regional manager and it became obvious the company had no intention of attempting to remedy the situation. Follow up a month later when i still have not heard from the financing dept on how to set up payment after multiple attempts at contact. I was forwarded back to Mark who proved once again to be ignorant about what was happening. After 2 weeks of attempting to get the simple info I needed it became obvious it wasn’t gonna be addressed to which I responded by informing them of this review and they have since decided to block me from further contact. I have never regretted a purchase as much as this, every aspect of the process from step one to today has been horrible. I find myself wishing I read prior reviews before purchasing. Do yourself a favor and stay far away!!

1 month ago

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Emmanuelle Mercier

Clearly at some point, someone sold my information to this company and they began calling me at least once everyday. I blocked the number every time but they would just call from a different number, always still coming up as “Leaf Water”. This went on until I filed a complaint with BBB. I was informed by the BBB that the company had agreed to add me to their do not call list, and the calls stopped. Almost immediately after that, my phone began blowing up. I have up to thirty calls a day. I block all of them, but it never stops. Admittedly I can't prove anything in this regard, but it seems obvious that to spite me, they sold my information to massive amounts of scammers. This has been the most absurd level of harassment I've experienced since I had a literal stalker. There are endless complaint against them to BBB, yet they have an A+rating. It's very suspicious. Google Leaf Water Home Solutions harassment/scam, and you'll get A LOT of results.

1 month ago

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Cody “Funcle Mody” Evans

The product seems good and simple to install. So far it's been holding up well.

1 week ago

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Kenneth Smelcer

I was told we would have our water retested. It had not happened

1 week ago

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Judith LaRue

The water quality is excellent with the system

1 week ago

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Patience

I loved the quick service I always received

2 weeks ago

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William

Great products … great service … Excellent sakes people

2 weeks ago

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Evan

It has made such a difference in the water

2 weeks ago

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Luc

Quick and uncomplicated service. No hassle

2 weeks ago

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Bill

We are very pleased with products and services.

3 weeks ago

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Randy

Great system works wonderfully great insulation

3 weeks ago

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Andrew

Quality equipment. Fast and clean installation.

3 weeks ago

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Roderick

sales person was extremely helpful and knowledgeable

3 weeks ago

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George

Poorly instalked and unreliable performance and allows a red scum to form in certain areas.

3 weeks ago

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Robert

The installation was easy and the water feels clean.

3 weeks ago

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Jack Shrode

They took the head equipment back and never returned. They tested and said system wouldn't work year round. Disconnected and told to pick up

3 weeks ago

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Connie Wilkinson Winter Haven, FL

Our experience with Leaf Home Water Solutions was excellent. The young lady, Megan, who educated us on our water and the system that would meet our needs for clean drinking water and the installer were professional and very pleasant.

9 months ago

Reply from Leaf Home Water Solutions

You and your home deserve cleaner, safer water. Our team loved making this a reality.

Feb. 26th, 2024

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Thomas Richmond, IN

I am not having dried water spots any more on my sinks and tub. Also, when I clean pots and pans in my dishwasher they don't have spots. When I take a shower I feel much more cleaner. It was the best thing I have done for my house and myself.

9 months ago

Reply from Leaf Home Water Solutions

We are so glad that we earned your business. We especially love that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.

Jan. 31st, 2024

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Greg Byland Columbus, OH

Absolutely no pressure sales reused. The salesman just did the water test which was very close to a test that I had a lab due a few months earlier. The price of the system was 60% less than two major competitors . The installation was done the next day in about three hours. I would highly recommend the system. It is working just very well.

9 months ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions.

Jan. 31st, 2024

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Robin Mueller NA

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Jul. 26th, 2023

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Bryan George ohio

1 year ago

Reply from Leaf Home Water Solutions

It's wonderful that Leaf Home Water Solutions has made such a difference for you, Bryan. Enjoy your new water system and welcome to the Leaf Home Water Solutions family!

May. 31st, 2023

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George McNabb Florida

1 year ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water, George. Thank you for being part of the Leaf Home Water Solutions family!

May. 31st, 2023

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Nadeem

"The product and customer service of this company are terrible. Beware of their sales representatives—they make promises but once they have your money, no one takes your call or calls back. I left several voice messages but never received a callback."

2 weeks ago

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Beverly

I continue to have a water mark in my teapot from lime I suppose. When this was installed I asked if I needed to continue to use a Brita filter. I was told no.

4 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Francis

System works well. Tech was neat and informative.

2 weeks ago

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Everett

There is no service backup for customers.

2 weeks ago

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Chip

I thought someone would have reached out to us about annual service

2 weeks ago

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Joan

Called for service twice with no returned call for appointment

2 weeks ago