Linx Legal Inc.

Name: Linx Legal Inc.
Rating: 5.0

5.0

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199 User Reviews

8.4

Overall Score

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5.0

star star star star star

199 User Reviews

8.4

Overall Score

Visit Site

The Good

The Bad

Bottom Line

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Linx Legal Inc.

Here at Linx Legal, we believe that "Only the Best is Good Enough." We make use of that slogan in all interactions with our clients. We pledge to get you out of your timeshare contract, but with one condition. We will only take you on as a client if we can save you a ridiculous amount of money.

We pride ourselves on our reputation. We have been in business since 2009, and we have overwhelming positive reviews across all platforms. We look forward to helping you to cancel your timeshare.

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

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Author: Kaitlyn Short

LAST UPDATED: December 21st, 2024

Linx Legal has over 80 years of combined experience in the legal and timeshare contract industry and has been in business for more than 10 years. In addition to helping clients terminate timeshare contracts, Linx Legal has also successfully negotiated refunds for many of its clients. The company has an A+ rating with the Better Business Bureau (BBB). In addition to canceling timeshares, Linx Legal’s aim is to educate consumers about the possible pitfalls of a timeshare purchase.

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The Good

Customer Education
Fair Costs
Wide Coverage

Customer Education

When asked by a customer whether or not buying a timeshare is a worthwhile investment, Linx Legal’s answer is almost always no. This may seem counterintuitive to its business model since it is in the timeshare industry, but a large part of its job is to educate consumers. The sad truth is that people still continue to purchase timeshares without full consideration of the risks, opportunities, costs, and usefulness of the contract, and therefore still need Linx Legal’s help in getting out of timeshares.

Fair Costs

Linx Legal is dedicated to helping clients alleviate timeshare debt. The company is not a law firm, yet does use a select few attorneys when necessary. Due to the company’s knowledge and experience, attorneys are mostly not needed; but if it does become essential for legal assistance, Linx Legal will pay the attorney’s fees. The goal at Linx Legal is to help clients save money, so services are provided with this in mind.

Wide Coverage

Linx Legal covers the entire United States and has three physical offices in Charlotte, North Carolina, Myrtle Beach, Florida, and Scottsdale, Arizona. The company offers at-home consultations and you can visit the offices at the stated nationwide locations. Online assessments are available as well for prospective clients.

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The Bad

Lack of Customer Reviews
Picks and Chooses Clients
No Live Chat

Lack of Customer Reviews

Linx Legal has few reviews over numerous sites, and the feedback is a mix of negative and positive. Linx Legal started in 2009, but it wasn’t until 2017 that the company received its rating from the BBB. Normally, customer-facing businesses receive ratings and recognition sooner.

Picks and Chooses Clients

Linx Legal does not accept every request for service. The company provides an assessment to evaluate a claim and then proceeds if there's a consensus that it is a viable option. Only choosing clients the company knows it's able to help may be interpreted as unfair. An experienced organization should be able to take any case and try to solve it.

No Live Chat

Linx Legal's website does not give the option of a live chat with a representative. This is not as convenient as many other competitors' websites. There is an option to call or email to reach representatives, but many prospective customers may prefer the online chat option and this is a gap area for the company.

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The Bottom Line

Generally, Linx Legal is a well-established company that has been in the market for more than 10 years. The firm has had success in assisting customers and has highly qualified employees. This is not a legal firm, so the brand name is a bit misleading. The company’s educational information available on the website and free initial assessments offer good value to customers looking to close the gap in understanding the timeshare market generally.

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User Reviews

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5.0

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199 Reviews

Review Breakdown

5 grade

96%

4 grade

3 grade

2 grade

1 grade

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star star star star star

Amy Sparwasser

Linx Legal provided their expertise and professional expertise to free us from two timeshare contracts. We are very grateful for their help and highly recommend their services to anyone who feels burdened by their timeshare.

2 days ago

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Rojas Bebe

I am amazingly grateful with the entire group that assisted me specially with Byron V Case Manager, at Linx Legal Inc he’s very attentive and hears you out and answers all your questions and is very knowledgeable at what he does he assisted me to get out of my timeshare. I admire that he is so responsible at responding to calls, very rare but if he does not responds at the moment he does takes his time to respond to you same day or the very next day thank you so much for the help I could’ve not had this done without you Byron I personally recommend to those going through a situation that has to do with timeshare / membership issues to cancel reach out to them 5 stars

1 month ago

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Beatriz Favela

have no words to express how much I appreciate the help I received from Linx Legal. They made the impossible -possible. They got me out of the timeshare. I have to admit that at first, I was skeptical since I felt I was pretty much stuck with the timeshare. Kyle and the team were very helpful, supportive and the communication was very clear, but most importantly, they gave me hope! but they also made it a reality! THANK YOU!!!

1 month ago

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Aimee King

The Linx Legal team is awesome to work with and I would highly recommend them. They not only helped me get out of my timeshare, but they are going above and beyond to try and re-coop some of the money lost. Shout out to Blake D for keeping us up to date on everything. Getting out of a timeshare can be a very lengthy and time consuming process, but it’s well worth it in the end. Blake always checked in on us even if it felt like there was no traction. Very hard working team at Linx Legal.

1 month ago

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alan

I wanted to take a moment to express my gratitude for the exceptional service I received from Mr. Matt H. at Linx Legal, Inc. Mr. H. was a beacon of hope for me when my options appeared limited, and the likelihood of a satisfactory resolution to breaking my vacation timeshare contract was nigh or impossible. After trying for almost a year alone, I hired Mr. Matt H. to intercede in December 2023. Over the next ten months, Mr. H. communicated frequently to request supporting documentation, double-check record accuracy, offer words of encouragement on progress, and provide a general status update. His customer-focused, empathetic demeanor offered emotional succor. I am eternally grateful for his service and recommend Mr. H. without reservation.

2 months ago

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Nina C.

Stephanie U, was very helpful with keeping us informed with the status of our claim. Thank you for all that you did and all that you do.

3 days ago

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Lori Robertson

We were extremely pleased with the company and our representative, Stephanie U ! The communication was seamless and transparent and always timely. Our questions were always answered and we couldn’t have had a better experience. They made getting out from under our timeshare quite easy!

1 month ago

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Samantha Bodnar

Legal Linx was such a great partner through our whole process. They really took the lead and helped us get out of our time share. They were supportive, detail oriented, and great with communicating in a timely manner. They achieved what we thought couldn’t be done.

1 month ago

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Yvonne Morris

I'm glad having Linc Legal Company working on my timeshare cancellation. Great staff taking care all the works for me to save money. Thanks to Matt H who is surely an asset to Linx company, he is very respectful and knowledgeable of his job. Thank you so so much I found your company.

1 month ago

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Ashlynne Gingerich

Matt was very kind and helpful in assisting us out of our Timeshare. He made the entire process easy and always gave us a peace of mind when we were nervous about cancelation through our timeshare company. Forever greatful to Matt and LinxLegal!

1 month ago

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Nathan Beach

I would 10 out of 10 recommend this company to anyone wanting to get out of their timeshare. They were very quick and professional. Even though they deal with multiple clients Matt Hitchcock made us feel like we were at the top of the list!

1 month ago

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Christina Harper

We decided to use Linx to unravel our HGVC timeshare mess. We started the process in Sept 2023 with Matt H. as our contact. Although we went months without hearing from HGVC or Matt, anytime I had a question he was very quick to respond. We were finally released out of the timeshare in Oct 2024. In the end we saved about $25k and cut our ties with Hilton which was priceless!

2 months ago

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JR Newboe

I highly recommend Linx Legal to cancel your timeshare. I was assigned Lisa R. as my case manager and the rest is history. Lisa kept me updated the entire time, replied to my questions in a very timely manner and was very friendly during the process. She never made me feel like I was just one of her clients. I give Linx Legal and Lisa 5 STARS!!!! JR N.

2 months ago

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Sarah Williamson

After my initial phone call with Linx, I felt confident in their abilities to free me from my timeshare. My case worker, Stephanie has been a pleasure to work with. My case did take about a year to settle, but my case worker kept me updated throughout the entire process. During moments of uncertainty and anxiety, she provided the reassurance I needed. Patience is key, and I highly recommend their services if you find yourself in a tricky situation with a timeshare company.

2 months ago

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Zenobia Melecio

My husband and I were looking to get out of our timeshare, so we reached out to Linx Legal for assistance. From our very first phone call with the owner to working with our case worker, Stephanie U., the experience was outstanding. Everyone was incredibly knowledgeable and supportive. Although our case took about 14 months to settle, Stephanie kept us updated throughout the entire process, guiding us every step of the way. During moments of uncertainty and anxiety, she provided the reassurance we needed. As long as you do your part, Linx Legal will handle the rest. Patience is key, and I highly recommend their services!

3 months ago

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E. Sallee

It was totally worth hiring Linx Legal to cancel our timeshare. We had a personal case manager, Lisa, who explained everything as we went through the process. Thank you Lisa.

1 month ago

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Beverly

Linx Legal helped me cancel a timeshare that I taken advantage of when purchased. Mr Gary P was very helpful and stayed in contact with through this ordeal. Be patient, they will help you.

1 month ago

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E Mcphail

We were in a terrible place with our timeshare. Linx Legal got the contract cancelled. Lisa was our case manager and she kept us informed. I would definately recommend their services.

1 month ago Edited November 11, 2024

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Kimberly Cox

This company is ahhmazinh! Gary P., my representative, got me out of my timeshare in the time he stated he would! If you need ANY type of help getting out, I would 100% recommend this company! Wonderful experience!

1 month ago

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Boom Jay

I am truly grateful that we found Linx Legal. Our main point of contact was Stephanie Upson, and she was outstanding throughout the process. Stephanie was always responsive, kept us informed, and gave us peace of mind from start to finish. A big thank you to Stephanie and the entire team for their support!

2 months ago

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Duane Cook

It was a pleasure to work with Linx Legal. Our case manager, Byron V. , was professional, knowledgeable, reliable, communicative, kind and patient. If we had a concern or question about our case to divest us from the time share, we communicated them to Byron who quickly gave us information and confidence that our case was moving in the right direction. We were able to close the case within the expected time and have achieved the goal of no longer having the timeshare. Linx Legal was exceptional. Byron V. was amazing.

3 months ago

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Luis Arias

Of Course. Hello Ms. Andrea E., thank you very much for all your help and Linx Legal inc. That was a wonderful job you guys did for us, now this peace of mind, we are sleeping more. Our budget is good in order to follow the course of life. Really we recommend Linx Legal inc, also yourself Ms. Andrea E. is doing a spectacular job, very professional. Thank you again and we recommend extremely honest persons and professionals. Regards to all. Luis A.. Damaris A..

3 months ago

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Ayanna Williams - Cobb

After searching high and low for assistance with a supposedly dream vacation which ended up being "a timeshare" I came across a website that had excellent reviews for helping with my type issue. I had no upfront money and was connected to a company that would assist and I could make payments. I was introduced to my rep the next day and Kyle Sullivan has been working my case for almost a year. Initially, he explained to me that it would take some time but assured me he was dedicated to the task. Yes, I got a little anxious a few times because that's my nature. It was hard to carry on as usual in life but now TODAY, Kyle gave me awesome news.....my case is resolved, my timeshare is cancelled and I have a copy for my records so I can stop worrying. GREAT NEWS TODAY! THANK YOU KYLE, Thank you Justin Dubois.

4 months ago

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Louis Quaglia

We entered a timeshare agreement in 2019 with the intention of using it for visiting Washington, DC. It was for the even number years. We could not use it in 2020 due to Covid and then my wife developed a tumor in her inner ear which destroyed her sense of balance and made it difficult for her to walk. With no cure for the problem, we decided to get in touch with the timeshare company, explain what had happened and ask them to cancel our contract. When they would not, we went online and found Linx Legal. Our agent Matt explained the process to us and let us know that it would take some time, but we would eventually get the contract cancelled. It took longer than we had hoped, but the contract was cancelled and our credit score which had dropped 18 points went up 35 points! We are thankful to Matt and Linx for helping us when it seemed that the harassing calls from the timeshare company would never end. It is all over!!

4 months ago

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Missy White

My husband and I attempted to exit our timeshare from Wyndham independently for over two years but went nowhere. Wyndham would not work with us and even referred us to several fraudulent companies. We heard about and subsequently hired Linx Legal, Inc. The rates were reasonable, and even though they told us upfront that it may take a year or more to get results, within six months, we were FREE of our debt at Wyndham with no credit penalties. From the moment we started making our no-interest payments to Linx, we stopped making payments to Wyndham. So, we swapped where our payments were going. We worked with Kyle Sullivan and were very satisfied with his communication and the Linx process. We highly recommend this company to anyone who wants to exit your timeshare. We provided documents to prove that Wyndham pressured us into buying, fabricated benefits, and did not deliver on their contract. I was initially hesitant, fearing another scam agency, but I am so glad I took the risk. They removed over 10K of debt and lifetime HOA fees for us.

4 months ago

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Cara Stitt

After feeling immediate regret hours after signing a timeshare contract, my husband and I began researching timeshare exit companies. We chose Linx Legal based on their excellent track record and positive customer reviews, and we were not disappointed! Our Case Manager, Matt H, was exceptional to work with. He maintained frequent communication and kept us informed throughout the entire process. Matt's dedication and expertise was evident as he pursued multiple avenues to resolve our timeshare issue. Although the process took longer than average, Linx Legal's commitment never wavered. They delivered on their promises with transparency and professionalism, unlike our initial experience with the timeshare company's false assurances of easy cancellation. Thanks to Matt and Linx Legal's unwavering support, we successfully exited our timeshare, relieving us of a significant financial burden and a ton of stress. We cannot express enough gratitude for Matt's hard work and Linx Legal's effective strategies. For anyone facing timeshare challenges, we highly recommend Linx Legal. Their dedicated team and proven results make them a trustworthy choice for navigating complex timeshare exits. Thank you again, Matt, and the entire Linx Legal team!

5 months ago

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Anne Selcer

Gary P. and Linx Legal helped me get my timeshare cancelled! It took them a few letters to the state Attorney General, but it got done within 6 months. Highly recommend Gary and Linx Legal!

2 months ago

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Jenna F

If you have been lied to by a timeshare company and they are trying to drain you dry.....Call LInx Legal and ask for our case worker, Lisa R. She was awesome. We were extremely happy with this company and would recommend it to everyone.

3 months ago Edited September 20, 2024

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John Texeira

Thanks to this team I no longer have to deal with the timeshare , its a process that takes time, mine was canceled after 12 months, Leave it to Linx Legal they know what to do. Also the team is very professional and understanding.

3 months ago

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J Bowman

If you have been lied to by a timeshare company and they are trying to drain you dry.....Call LInx Legal and ask for our case worker, Lisa Rowan. She was awesome. We were extremely happy with this company and would recommend it to everyone.

3 months ago Edited September 20, 2024

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Phil Hatcher

The people that we dealt with were honest with us about what they would do; how long it could take; and how much it would cost. They did not promise anything that they could not deliver and gave us no false expectations. The Linx Legal staff that we worked with, in Particular Stephanie U., was very efficient and communicated with us on a frequent basis and let us know what we needed to do for them to be able to do their jobs. We are pleased with the results and would recommend them to others with similar needs.

4 months ago

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Teresa Everett

Andrea E. She made the process easy, affordable and stress free. Andrea was kind, transparent and kept us informed on any updates throughout the entire process. She was very informed of the circumstance stemming from this dishonest timeshare and was able to free of from a financial burden that could have taken many years to resolve. Great Work!!

4 months ago

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Margaret Ann Lenhart

Matt was extremely professional, always communicating in a timely manner. He always answered all of our questions no matter how repetitious they were. He explained the process every step of the way. We are very grateful for having been introduced to Linx Legal and even happier that they worked with us to resolve our situation. I would highly recommend Linx Legal.

4 months ago

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Janele Fava

Memory was so helpful and communicated everything in a great timely manner as days went on. Even with no reply from the timeshare company in the first week she always kept us in the loop! Memory got us out of our timeshare in what HAS to be a record breaking 4 weeks or so! Extremely happy with our experience and even more excited to finally be done with sapphire resorts !! Thank you Memory!

4 months ago

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GP Free

Linx Legal did a great job in getting my case completed quickly and efficiently. My case worker Madison G. was very professional and considerate. She was very informative and her responses were swift anytime I had a question about my case. She regularly checked my accounts and reached out to me with any updates as well as guided me through any necessary steps to get paperwork/process completed efficiently.

4 months ago

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Tim Miller

Gary P and Linx Legal were fantastic to associate with as he worked to get rid of our timeshare. My partner and I haven't worked with lawyers before and we weren't sure what to expect. He was very knowledgeable with our concerns and was always a quick email or call away. I would definitely recommend his services to anyone who's had to deal with timeshare companies and their shady tactics.

5 months ago

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Argil Jones

Gary P. from Linx Legal was so helpful and prompt with his responses to any questions we had during the process of terminating our timeshare. I would highly recommend Linx Legal to anyone who wants to get out of their timeshare nightmare. The process does take some time, but in the end Gary and the Linx Legal team did what they promised and got my wife and I out a terrible situation. Thank you so much, we greatly appreciate everything you did for us! Argil J. Jr.

5 months ago

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Jason Geier

My fiancé and I went on a vacation to Florida a couple of years ago. we stayed at a resort and the first couple of days went well. the last day on our vacation we were told we had to go to a meeting for the timeshares. at first we were not planning on buying anything, be we were tricked in buying a timeshare which ended up being a huge financial burden. our month payment kept rising and we were fed up. we then called Linx legal and got help. Our case manager Gary P. was able to get our timeshare contracts cancelled. he was such a great help, always called back in a short time manor, and always listen to our questions and concerns. We sincerely thank and highly recommend linx legal.

6 months ago

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Christine Camene

No Regrets Whatsoever! Contacting Lynx Legal to assist us with getting rid of our Time Share was the best decision we could have made. From the initial telephone call to receiving the letter from our Time Share company granting us an affordable option for exit, Lynx staff supported us and kept us informed throughout each step in the process. Our Case Manager, Matt H. was highly professional and extremely kind and patient with us. He was available to answer our questions and explained each step in the process as well as all our options. There apparently is a lot of “hurry up and wait” when dealing with Time Share companies but Matt assured us throughout the process that this was “normal” and explained what to expect as well as what would be the next steps. If you’re looking for a professional company that knows what to do to assist you with getting out of your Time Share, Lynx Legal is the one to call. You will not be disappointed! Thank you to all the Lynx Legal staff for your excellent service! Tim & Christine C.

6 months ago

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Sheila C

Linx Legal, Inc. and Matt H, Sr. Case Manager We recently retained Linx Legal to assist us eliminating our Timeshare nightmare. We were paying 2 mortgages for benefits that we were not benefiting from. Matt H. was assigned to our case. After speaking with Matt our fear of embarking on this process was put at ease. Matt’s professionalism, understanding, empathy and confidence settled our nerves. Matt’s patience and guidance kept us on track. Communication lines were always open and we were never made to feel our reaching out was an inconvenience. Matt’s persistence informing the appropriate entities and following up with decision makers, brought a positive outcome and we are no longer bound to the Timeshare organization. Thank you Linx Legal and Matt H.for your outstanding service and results.

6 months ago

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Laarni Zemlan

Linx Legal services proved exceptionally helpful and completely followed through on their promises to my husband and me. Initially skeptical of the timeline they provided, we were pleasantly surprised when they delivered precisely as stated. Our timeshare cancellation occurred within the anticipated timeframe, thanks to their diligent efforts. Our dedicated case manager, Stephanie U, demonstrated professionalism and kept us informed with monthly updates or immediate responses to our queries. Engaging Linx Legal and availing of their services made navigating the complexities of timeshare cancellation well worth it. I wholeheartedly endorse this company.

7 months ago

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Barbara Emerson

I highly recommend Linx Legal if you are unlucky enough to get roped into buying a timeshare - like I was. I was lied to, misled and scammed by the timeshare people - even after the sale. The one time I used the timeshare, the accommodations were atrocious! Worse than any hotel I have stayed at, certainly nothing like they show at the sales presentations. Matt H, my assigned agent, was with me every step of the process. He was very patient when I got frustrated, calmly answering all my questions and assuring me that, although it seemed to be going nowhere, things were moving along, and soon I would become timeshare-free!!!! He was spot on!!!! I am seeing the "light at the end of the tunnel" and it is not a train! It is FREEDOM from wasting a lot of money on "bottom of the barrel" rooms; being invited to "new member" training only to be subjected to pressure to upsell my "membership"; increasing maintenance fees and harassing phone calls!! Thank you, Matt, for being there for me.

7 months ago

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Darryl Houston Smith

Stephanie U. and Linx Legal were such at tremendous help to us. We had been duped into signing up for a timeshare while on vacation. Wyndham Vacations promised us the moon. But they were unable to deliver. They also refused to cancel our contract or refund our money. We were stuck paying for a worthless (to us) timeshare and even though we never even used it to go anywhere. We felt stupid, powerless and ashamed. But Linx Legal changed all that. By following Stephanie's sage advice in a little under a year we were able to get out of our contract with Wyndham. We will be forever grateful to Linx Legal and their amazing Staff.

8 months ago Edited April 16, 2024

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Stephanie Lewis

I am so grateful for Matt's hard work, professionalism, and diligence to get me out of my timeshare!

3 weeks ago

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Halie Huff

Byron was so helpful in getting our contracts cancelled. He was so persistent and did not give up during our lengthy process.

1 month ago

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Maxine Smalls

Our case worker Stephanie kept us well informed through the whole process! She made it quick and painless and I would highly recommend her.

1 month ago Edited November 4, 2024

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Jennifer DeWitt

Linx Legal did an amazing job helping my family get out of a timeshare contract. They handle all of hard work and keep you informed through the whole process. Thank you!

2 months ago

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James Hurst (NERDHurst)

Linx Legal were a great help, kept me up-to-date on any changes, and responded in a timely manner to any questions I had. Can't thank them enough for what they did.

2 months ago

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Kathy Pelusio

So glad that Lynx Legal was able to cancel our timeshare. Madison G. worked hard for us. Keeping us up to date with all information. Thanks to them our children won't have to worry about getting stuck with it.

3 months ago

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Linx Legal review

Linx Legal kept true to their promise. they got us out of our time share in a pretty reasonable time frame. we were not too happy with the fee price otherwise we would give a 5 star rating. However we are now quite pleased! Thank you.

3 months ago