Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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John Clovis, NM

Everybody is willing to answer any questions I ask. They took care of everything I needed done.

7 years ago

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Verified Customer

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Jimmy La Grange, GA

They took care of it and there was no problem at all. It was worth every dollar.

7 years ago

Reply from Tax Defense Network

Jimmy,

Glad you made the decision to work with us. Good luck moving forward!

Dec. 17th, 2018

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Damon Rawlins, WY

I've called several times and never got any calls back. Then I had to call the supervisor and the supervisor finally got her to call me back. She said she'd call me within two or three weeks and she never called me.

7 years ago

Reply from Tax Defense Network

Damon,

Please reach out to us at 888-829-0563 so we can correct this. We never want our clients to feel like they're not getting all the help they deserve.

Dec. 17th, 2018

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Verified Customer

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Mark Redlands, CA

They always keep me updated on a weekly basis, and they are always on top of things.

7 years ago

Reply from Tax Defense Network

Mark,

This is great news. Thank you for your review.

Dec. 14th, 2018

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Johnny Armona, CA

This company lied to me, and did not take care of what they said they would. I am probably going to sue them to get my money back. They are not returning any of my calls. They are very untrustworthy.

7 years ago

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Mark Chandler, AZ

Everything this company did was something I would've been able to do myself. They were slow to respond and slow at accomplishing the tasks I needed. It ended up at the point of me wanting to do it myself.

7 years ago

Reply from Tax Defense Network

Mark,

Please don't leave us just yet. If you would reach out to us at 888-829-0563, we can look into your case and ensure that everything was done as well as answer any questions you may have.

Dec. 17th, 2018

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Verified Customer

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Frederick Irmo, SC

Customer service is always polite and courteous. They are quick at solving my problems

7 years ago

Reply from Tax Defense Network

Freddy! So glad we could help you and solve all of your problems. Here's to hoping you will not have anymore moving forward.

Dec. 17th, 2018

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Clay and Debra Ross

They certainly did what they promised they would do, but sometimes it was difficult to get someone to answer email requests.

7 years ago

Reply from Tax Defense Network

Hi Clay and Debra,
This is FANTASTIC news. I will be sure to pass on your kind words to our team. This is why we love doing what we do. You two have a wonderful rest of your day and thank you for choosing Tax Defense.

Jun. 22nd, 2018

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Verified Customer

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Willie Mae Johnson

Excellent service , excellent communication about your case. Very professional in all aspects.

7 years ago

Reply from Tax Defense Network

Wilie Mae,

Thank you so much for your review. We are glad you had an enjoyable experience.

Dec. 14th, 2018

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Maness

Took several people to get to the most helpful. The initial contact with sales representative was great.

7 years ago

Reply from Tax Defense Network

I'd like to hear more about your experience. Please contact us at 888-829-0563. We'd love to know who your sales rep was as well to shout them out.

Dec. 14th, 2018

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Verified Customer

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Carson McKendree,Esq.

there was some miss communication at the beginning but carson took care of the issues

7 years ago

Reply from Tax Defense Network

I am so glad Carson was able to help. Thank you for your review.

Dec. 17th, 2018

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Kane Oklahoma City, OK

Communication poor. Management was fair. I feel like I am just hoping thing will work out, no regular updates on my case. But payment late get will get notice then.

7 years ago

Reply from Tax Defense Network

Kane,

Please reach out to us at 888-829-0563 so we can get answers for you.

Dec. 17th, 2018

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Verified Customer

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Rita Vancouver, WA

They were very helpful. They kept me informed all the way. Very pleasant to deal with.

7 years ago

Reply from Tax Defense Network

Rita,

Thank you for your review. We hope you're pleased with the outcome.

Dec. 17th, 2018

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Verified Customer

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Anonymous Apex, NC

Excellent work - Good customer service - Ethical and understanding - Successful goals

7 years ago

Reply from Tax Defense Network

Anonymous,

Such a great compliment! Thank you for your review.

Dec. 17th, 2018

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Verified Customer

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Kate Kliewer Grants Pass, OR

Because they kept their word and did an excellent job of defending me against the IRS.

7 years ago

Reply from Tax Defense Network

Kate,

Thank you so much for your review and allowing us to defend you.

Dec. 18th, 2018

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Verified Customer

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KAREN PLUHAR/SHANTELLA WAS MY AGENT Live Oak, FL

THEY WERE MOST HELPFUL AND GUIDED ME EVERY STEP OF THE WAY WITH A GREAT RESOLUTION TO MY PROBLEM

7 years ago

Reply from Tax Defense Network

Karen,

Thank you for your review. I am happy to hear that we were able to help.

Dec. 18th, 2018

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Verified Customer

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Andre Lemieux Fort Myers, FL

They helped me get my taxes straightened out and now I can breathe easy! It changed my life.

7 years ago

Reply from Tax Defense Network

Andre,

Hopefully, you'll be able to move forward stress-free. I'm happy that we were able to remove this burden from your shoulders.

Dec. 18th, 2018

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Verified Customer

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Keri Brown La Marque, TX

They are caring and very thorough people. There to answer your questions and give you support

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Sarah Maitland Miami, FL

Not impressed with the lack of response over the last two emails I sent. I needed help and no response

7 years ago

Reply from Tax Defense Network

Sarah,

Thank you for your review and choosing us to assist with your matter. We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Crystal

It took a year and a half to accomplish something that should have been done in six months' time. They did not do anything I could not have done on my own.

7 years ago

Reply from Tax Defense Network

Crystal,

I'm sorry to hear this. If you have time, please contact us at 888-829-0563 so we can discuss this further.

Dec. 21st, 2018

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Regina Red Springs, NC

It takes a long time for them to get back to you, but they have great customer service when you get ahold of them.

7 years ago

Reply from Tax Defense Network

Regina,

Thank you for your review and choosing us to assist with your matter. We are improving our response times daily.

Dec. 21st, 2018

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Missy

Tax Defense Network offers great services and gets the job done, however, they are very slow with the communication and updates.

7 years ago

Reply from Tax Defense Network

Missy,

Thank you for your review and choosing us to assist with your matter. We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Verified Customer

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Manamon

They helped me in my time of need and took care of a bad situation. Highly recommend.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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Get records Winter Springs, FL

Cause I used twice paid them and did not do anything for me,again paying them still nothing I went directly to IRS and wS able to get help I really needed so to me they really did or did not really try to help me hyh

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Angie P Menifee, CA

Took 2 month for them to get started in my case. Constantly had to call them. They never did what they advertise. Then because of them I got a garnishment. Useless people. Don't waste your money

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Verified Customer

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C.HARPER Clearwater, FL

Very prompt in responding to request. Professional approach to situation and kept informed.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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Audrey Agassi San Antonio, TX

i think that having the people assigned to your case do not always return your calls in a timely maner or anwser their emails.

7 years ago

Reply from Tax Defense Network

Audrey,

We would love to discuss this in more detail. Please contact us at 888-829-0563. We can definitely get you answers.

Dec. 31st, 2018

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mark Chardon, OH

a lot of money to pay.I still had to pay full amount.Not TDN'S fault but still a lot of money for service.

7 years ago

Reply from Tax Defense Network

Mark,

Thank you for your review and choosing us to assist with your matter. I wish we could have done more to help.

Dec. 31st, 2018

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Verified Customer

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Anonymous Kalamazoo, MI

They're cooperative and pretty consistent in helping me resolve my tax situation.

7 years ago

Reply from Tax Defense Network

Anonymous,

That is great news! The best relationships require cooperation and consistency and relationships with our clients are priority.

Thank you for the great review!

Nov. 15th, 2018

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Verified Customer

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Jerome Lowndesboro, AL

This doesn't do what the advertisements say, you will pay more money and still have to pay the government back without a cut in taxes. They didn't take care of anything I needed, and it just cost me more money.

7 years ago

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Verified Customer

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David

I was able to contact them whenever I needed to. I was hoping it would be a little less expensive.

7 years ago

Reply from Tax Defense Network

Hi David,
we love hearing that we could be there whenever you needed. Thank you very much for your review.

Nov. 15th, 2018

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Verified Customer

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Tim B

They made my situation with the IRS worse and won't return my calls or recognize a well documented mistake on their part. So far the only solution they have offered is for me to rehire them.

7 years ago

Reply from Tax Defense Network

Tim, please contact us at 877-856-5118 to discuss. I have also sent you a private message with more information.

Jul. 24th, 2018

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Terre G Cincinnati, OH

Great work preparing my tax returns. Not very good on follow-through dealing/negotiating with the IRS.

7 years ago

Reply from Tax Defense Network

Hi Terre,
We are happy to hear that we did a great job preparing your taxes. However, it hurts to hear that we dropped the ball on our follow through.
We would love to speak with you more to learn where exactly we dropped the ball, so we can improve moving forward.

Oct. 31st, 2018

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Verified Customer

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Sherry Lancaster, CA

I gave Tax defense network 5 stars because they help resolve my tax issue in a timely manner.

7 years ago

Reply from Tax Defense Network

Sherry,
Ahh we love it! We are so happy that we not only resolved your issues but we did it in a timely manner.

Jul. 20th, 2018

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Peter Elmont, NY

Knowledgeable, Curteous and Caring Tax Defense put me at ease with my tax situation.

7 years ago

Reply from Tax Defense Network

Hi Peter,
We know taxes can be a bit over whelming, so we love to hear we were able to make them a bit easier for you.

Jul. 11th, 2018

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Verified Customer

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Cody

Very helpful, understanding and very patient! Always professional and courteous!

7 years ago

Reply from Tax Defense Network

Cody, thank you for the review! Let us know we can be of any additional assistance.

Jul. 9th, 2018

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Verified Customer

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Patti

Always return my calls in timely manner. They are accurates. And know tax laws for my state

7 years ago

Reply from Tax Defense Network

Patti, thank you for the review. Please let us know we can be of any further assistance.

Jul. 9th, 2018

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Mark San Mateo, CA

They said they could help me with my taxes but then after reviewing my situation they said I would have to pay my taxes and it ended up costing me more money in the end.

7 years ago

Reply from Tax Defense Network

Mark, we are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jun. 26th, 2018

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Monta Saxon Iowa City, IA

They have very good customer support. They were excellent and my results were very good.

7 years ago

Reply from Tax Defense Network

Monta,
WE LOVE IT!! Tuesdays can sometimes be a drag but when we hear things like this we cant help but jump for joy.

Jun. 26th, 2018

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Verified Customer

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Alexandria Morris Raleigh, NC

Very helpful especially when you dont know where to turn or what to do in a tax situation

7 years ago

Reply from Tax Defense Network

Hi Alexandria,
WE LOVE IT!! We love that we could step in and help you with your situation. Your kind words are greatly appreciated. Thank you!

Jun. 22nd, 2018

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Don Hagerstown, MD

Very helpful in my situation. Listened to my concerns and gave me options on how to resolve them.

7 years ago

Reply from Tax Defense Network

Hi Don,
Thank you so much for this fantastic review. We are ecstatic to hear that we were helpful and that we were able to provide options.

Nov. 1st, 2018

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Pierre Legare Stuart, FL

They were the first service I saw on TV. They're very hard to get in touch with though and I just did not understand their system.

8 years ago

Reply from Tax Defense Network

Thank you for your review. If you would like, please contact us at 877-856-5118 to discuss if there was anything further we could have done to make your experience better.

Jun. 6th, 2018

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Robert Williams Jr

At the time I was looking for somebody to help me handle my situation and they were available. Everything went ok and they got the job done.

8 years ago

Reply from Tax Defense Network

Robert,
Like a good neighbor, Tax Defense is there. We're glad that we could be there to help with your situation.
Thank you for taking the time to this review as well.

Nov. 1st, 2018

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Michael A Sciortino

I needed some help with a tax problem so I went to Tax Defense Network. There was no real reduction to my debt though.

8 years ago

Reply from Tax Defense Network

Mr. Sciortino,

Thank you for allowing us to assist your with your case, and thank you for the positive review.

May. 20th, 2020

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Richard A Plant

I made a mistake signing up for it. I'm not happy with them because they did not fulfill their part of the deal. I ended up paying every bit of tax that they could charge me plus paying a $3,000 to Tax Defense Network.

8 years ago

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Anthony Bradstreet Mason, MI

I was referred to them but I was not happy after signing up. Their customer service is not great and they drew up my case for way too long. It ended up costing me $12,000 in fines and interest with the government.

8 years ago

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David Rodriguez Drummond, MT

They really helped me out and took care of my tax problem. I'm glad they did this for me.

8 years ago

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Gregory Scott Gates Weatherford, TX

I'm really happy with it. They were on top of everything. It was a good decision.

8 years ago

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Ellene Millersville, MD

The customer service at Tax Defense is always 5 star. My Tax consultant Max was also great.

8 years ago

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Robin muller Broomfield, CO

The best, they helped me out in understanding, advice , and patience so thank you all so much

8 years ago