Name: Anthem Tax Services
Rating: 4.9

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Wayne G Puyallup, WA

Eric was very helpful and prompt with responding times, also very informative I've had an excellent experience thus far and I look forward to working with your company.

1 year ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us so far. We appreciate you, Wayne!

Dec. 13th, 2022

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John Schultz Greenleaf, WI

I spent hours on hold with the IRS trying to get my tax issues taken care of. Eric was able to quickly and painlessly get them handled! Thank you Eric

1 year ago

Reply from Anthem Tax Services

Thank you, John!

Dec. 6th, 2022

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Ish Denver, CO

Had a great experience withFrancisco R at Anthem tax services. He was friendly and informative. I would highly recommend them and will work with them again!

1 year ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Dec. 1st, 2022

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Evelyn Freeman Davenport, FL

Mr Issac was very patient, explained various options that would or cold help my current tax situation. He was very knowledgeable and helpful, a great resource!

1 year ago Edited November 2, 2022

Reply from Anthem Tax Services

Thank you for sharing your experience, Evelyn!

Nov. 4th, 2022

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Angela Tabron Chicago, IL

Omg. Can't believe how fast I got help Joe D listened to me and help me out in less than a hour I was so worried about something I didn't even have to worry about.

1 year ago

Reply from Anthem Tax Services

Thank you for the 5-star review!

Nov. 4th, 2022

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Wayne Dupree Podcast Randallstown, MD

I started working with Anthem Tax Services back in 2019 with Jacob A. To make a long story short, after spending 16K and going through a couple of years of delay tactics and ghosting, I can't recommend. I was not left in a better place than I began and they definitely didn't want to refund my money which is why I think they delayed so many email/phone responses. The service seems nice and they really sound sincere but as I said, the delay practice will drive you to drink. The reason why you do not see more negative responses is that they have a reputation doctor that contacts you to see if things can be worked out if you remove the negative review. I did this. I was then passed off to three Anthem reps in about a month's time and I became frustrated which was probably the plan. Do not use this service and don't be afraid to add your review so others do not get caught in this situation.

2 years ago Edited April 10, 2023

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wdollar Kennewick, WA

I received a notice from the IRS that I owe $45,026.53. On August 20, 2021 I called Anthem Tax Service and spoke with Mollie Aberle. Anthem Tax Services said they would be able to immediately stop garnishments, levies, liens, etc preventing further actions from the IRS for the total price of $8000.00. On October 03, 2021 I discovered an unauthorized promissory note charge of $16,974.72 from Anthem Tax Services bringing the total Anthem Tax Services fees to $24,974.72 on top of my IRS debt of $45,026.53. To date there has been no reduction of my tax liability, while I am being garnished with levies and liens being attached. I have reported Anthem Tax Services to all relevant local and federal government agencies. Avoid Anthem Tax Services. Do not waste your time and money with Anthem Tax Services. I have experienced the same tactics reported by other reviewers

2 years ago

Reply from Anthem Tax Services

Wayne- that is not true. We have had over a dozen conversations about this. In 2 months...your entire debt will be wiped out because the statute of limitations will have expired. You will not owe the IRS anything on 1/3/2023.

Thanks you-
Anthem Tax Services

Nov. 9th, 2022

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Christine Pacifica, CA

My husband, who is 76 years old, contacted this company for relief on an old tax obligation. David C, a slick salesman, made promises to my husband that he either knew or should have known Anthem could not keep, which we found out when we negotiated our own installment agreement with the IRS. We were in contact with Nadia A, Director of Quality Assurance, (what a laugh), Deyvi V, a Case Manager, (another big laugh) and Andrew M, who I think is a Negotiator, (the final big laugh). After promises of tax relief they only offered to enter us into an installment agreement for an amount we could not afford with a start date we couldn't meet. Once a contract is signed it is impossible to get in touch with anyone other than the company receptionist. My husband told them he didn't want their services anymore and they went ahead without notifying us to enter into the agreement with the IRS that we told them we couldn't afford. We had to spend days contacting the IRS to vacate this agreement and negotiate a new agreement we could work with. These are very smooth operators that are good at selling their worthless service to unsuspecting people in need of real help. Don't believe them and, whatever you do, DO NOT SIGN a contract with them. They have no shame and will may you pay them for NOTHING!!!

2 years ago

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Larissa Roberge Salt Lake City, UT

2.5 stars. Took 2 years to resolve. Wasted 5,000 to have anthem do the same thing I could have done. Have a lein on my home . Anthem was not even able get the late fees removed. I'd save your money and work with the irs yourself.

2 years ago

Reply from Anthem Tax Services

Please note that our offices placed you in the best position possible against the IRS—a Currently-Non-Collectible status which prevents all collection efforts by the IRS. In addition, while in this status, you are not required any payments towards the best. In essence, you are not paying the IRS tax debt while the IRS collection statute continues to run. When IRS tax debt is owed that cannot be full paid, all taxpayers face the filing of Federal Tax Liens by the IRS since this is the only way the government can protect their interests. Please note that we attempted to abate late filing penalties on your behalf. However, due to your prior IRS tax liability from 2009, the IRS denied an abatement. Had you not had a prior tax liability prior to your current oldest tax debt, then the IRS would have agreed to an abatement. Although taxpayers can enter into resolutions on their own, hiring Anthem has effectively resulted in you paying $0 to the IRS at this time while avoiding enforced collections. Our efforts from the date you retained us have been aimed at doing just that. In fact, we avoided and prevented all levies, seizure of assets and collection efforts by the IRS during your relationship with our company. We’d love an opportunity to review the terms and conditions of a CNC status with you again to further explain the benefits of this status. Thank you.

Jan. 11th, 2022

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Burt Johnson Horseheads, NY

When no one else would take my case Madeline and agent Barry helped me resolve my IRS nightmare into an affordable resolution!!! Thank you Anthem Tax Services!!

2 years ago

Reply from Anthem Tax Services

Thank you, Burt. Madeline and Barry were thrilled to read your wonderful review!

May. 27th, 2021

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Gregg Sterling, VA

I contacted Anthem Tax Service (ATS) over 18 months ago. After speaking with Greg he guaranteed that they would save me at least the cost of the program of $4500. Initially I had great hopes, but after they kept asking for the same Power of Attorney 5 times from 5 different people I started to raise flags. My account was handed off to 5 different people and none of them apparently communicate with the previous. After 18 months I have still yet to see them reduce my tax liability by 1 PENNY! And don't fall for their 100% guarantee, this is ABSOLUTEY bogus as well! I have reached out to over 5 people at ATS and have yet to receive a response after 2 weeks! THIS IS A SCAM!! Save your money.

3 years ago

Reply from Anthem Tax Services

One thing we would like to add to our response is that you were refunded 100% of what you paid us. It is important for people to know the entire story.

Nov. 9th, 2022

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David Johnson Reno, NV

The representatives of this company are very knowledgeable, caring and professional in every way. They were always there to help whenever needed. Great Great people !

3 years ago

Reply from Anthem Tax Services

We appreciate the kind words, David. The team at Anthem Tax Services thank you for trusting us with your tax needs!

Nov. 23rd, 2020

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Teamteam Miami, FL

I’m so happy I finally got my taxes all sorted everything was so simplified and done properly. Thank you anthem tax soooo much for making my life easier❤️

3 years ago

Reply from Anthem Tax Services

Thank you so much for taking the time to leave us this wonderful review!

Aug. 5th, 2020

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Tranquilty onthemind Austin, TX

I had to constantly call them when they would say they would call me back. Not dependable! Saying things like we're so busy with other customers, Well my husband and i were customers too. We felt neglected. They were not good about doing what they said they would do. Quite honestly i feel like i could have done exactly what they did and saved my self $3000.00

3 years ago

Reply from Anthem Tax Services

My name is Josh and i am one of the owners of Anthem Tax Services. Please email me at [email protected] so i can give you my direct line and we can set up a time to talk. I take your matter seriously and will see to it that your issue is resolved, if that isn't possible for any reason, I will gladly refund the $3,000 you paid us immediatley with no questions asked. I look forward to speaking with you.

May. 16th, 2020

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Comanche123 Bartlesville, OK

DO NOT USE THIS COMPANY!!!!!! They took my husband and I for $6500, yes I said $6500. What we got for $6500 was a RIDICULOUS payment plan. Not $1 of interest, fees, from the IRS was taken off. We could have done what they did and we even asked them this the first time we spoke to them and we were told no we will get you a better deal. Oh and the ridiculous pymt plan we did get they said that in a year they could possibly look into lowering that for more money of course. I hope this review will help at least one family from the heartache and the feeling of hopelessness that we feel and are now kicking ourselves for being scammed. They took all we had, we should have known when in the first month and a half we couldn't get anyone to call us back. We are just beside ourselves with grief on being so stupid. We don't know what we are going to do now because we are way worse off now then we were when we started. We honestly thought Anthem wanted and was going to help us but instead they took $6500 which to a normal working class family of 6 is a HUGE amount of money.

4 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Hi Mandy- my name is Jake and I am one of the partners here. Can you please call me? 888-548-0478 and ask to speak with Jake. I'd like to speak with you regarding your experience and hopefully I can get this taken care of for you.

Thanks-
Jake Shulman
Anthem Tax Services

Feb. 21st, 2020

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Carol Spin Orlando, FL

BE AWARE! They just want to take your money, paid $1500 for a promise of tax debt relief and get a bigger refund to go towards the debt and the only thing they've done was to set up an installment plan which I could have done by myself. Besides the long wait to process or return us when they feel to do so or you just keep ignored, the miscommunication, the lack of attention on filing our taxes, the lie about removing penalties and interests for non payment.... they simply don't care about you, it's very frustrating and completely disappointed. I wish I could get my money back, it would at least really pay part of the debt, which is way more worth than their services so far.

4 years ago

Reply from Anthem Tax Services

Hello Carol, We are so sorry to read about your concerns. We would like to discuss this with you further, and resolve any concerns or questions you have. You can reach the customer service department , we look forward to hearing from you! Thank You

Feb. 4th, 2020

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H Edward Brocaille Phoenix, AZ

If I could give them zero stars I would. They are not at all professional. They don’t know what they are doing. Lost my money first time had to resend it. Then they had to do the taxes 3 times because they didn’t take off everything they were supposed to & I know deductions because I’ve been in trucking over 35 yrs. They don’t take off all your deductions so that you owe over $10000 and they can get the $1500 to resolve it. One of my deductions was over $19000 . As soon as they were done IRS PUT A LIEN ON ME. Isn’t that what they are suppose to take care of?? Didn’t happen now I’ve got to get someone else to take care of it and take off my $19000 plus deduction. DO NOT USE ANTHEM. I tried contacting them about this matter & they ignore me.

4 years ago

Reply from Anthem Tax Services

Edward it was a pleasure to speak to you today. I would also like to thank you for addressing your concerns. With that being said as we discussed I will be looking into to this matter and will be in contact you by the end of this week. Once again it was a pleasure speaking with you and I look forward to being able to come to a resolution that you are entitled to.

Jan. 21st, 2020

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Nichel'le Vance Union City, CA

My husband and I started dealing with this company back in August 2019 they have since then drained my account of $3700 we have been calling them since September to see what’s going on with the case no one is ever available we never get an email or a call back and then when we try to stop the payments they’re actually fighting us for our money but won’t talk to us I would not recommend anybody to use these people I don’t know how they got a five star rating and who they paid to lie for them but it’s all one big fat lie! They cannot be trusted!!!! I just called them about five minutes ago the management team was unavailable the lawyer was unavailable the case manager was unavailable and this is every single time we call

4 years ago

Reply from Anthem Tax Services

Hello Nichel'le, We are so sorry to read about your concerns. We would like to discuss this with you further, and resolve any concerns and questions you have. You can reach the customer service department directly at 818-918-5910, we look forward to hearing from you!

Jan. 15th, 2020

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Bill Austin Sugar Land, TX

Anthem tax service provided me with a personal and professional tax service. I look forward to a continued relationship with Anthem for all my future Tax needs.

4 years ago

Reply from Anthem Tax Services

Thank you Bill! We are glad we were able to resolve your tax issues! If you need anything feel free to contact us at 888-548-0478.

Thanks-
Anthem Tax Services

Sep. 26th, 2019

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Mattie Hughes McComb, MS

Very professional, prompt, dedicated, well informed and friendly. Was a pleasure working with them to resolve my tax issues. Would recommend them to others.

4 years ago

Reply from Anthem Tax Services

Thank you Mattie! We were more then happy to help you with your tax issues. If you need any further assistance feel free to contact us at 888-548-0478.

Thanks,
Anthem Tax Services

Sep. 26th, 2019

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Mary Newport Beach, CA

So far, I have been frustrated by my experiences with Anthem Tax. I paid $7,500 to sign up. After reviewing my taxes before they submitted them, I noticed they were done incorrectly, and missing several things, which was incredibly discouraging because I have almost zero tax expertise. They re-did them, submitted them, and I still haven't received an offer in compromise. I signed up in mid-January, and now it's almost mid-August. I've had a hard time getting anyone to call me back after leaving voicemails. This is honestly become a very discouraging experience. For some reviewers, it looks like we've been experiencing the same poor service, and others, it seems, had a great experience, so it's really disappointing to be on the short end of this. I'm hoping at least someone will get back to me so I can understand where I'm at. While my tax debt is my own fault and no one else's - I did sign up with this company hoping to get some help/relief, and as my anxiety keeps building, I'm still waiting...trying to be hopeful that some kind of offer will come through.

4 years ago

Reply from Anthem Tax Services

Hello Mary, We are so sorry to hear about your experience with Anthem Tax Services. We would love the opportunity to do a more in depth review of your case. Please call our customer service department directly at 818-918-5910 or email us at .

Aug. 12th, 2019

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LAC New Smyrna Beach, FL

PLEASE , PLEASE DO NOT USE THIS TAX SERVICE - YOU WILL REGET IT - I DO ! -FOUR YEARS LATER I OWE THE IRS MORE than DOUBLE WHAT I DID WHEN I HIRED ANTHEM TAX SERVICE . After I wrote my last review I was promised by both Jake S and Josh K - Partner owners of Anthem tax Service that my case was being resolved . I have several emails from Josh K, whining about how the IRS is incompetent and asking me to take my review down, which I did . I was told “ I will have this knocked out ASAP.”from Josh several times. Currently I have contacted Josh and copied him on most of my emails - He has not responded AT ALL To date my IRS case has NOT been resolved . Over the last four years my home has increased in value SO now the IRS has threatened to put a lien on my home. Which would not be happening if Anthem Tax Service did what they promised to do years ago. Also, They have not “ Negotiated “ one dime on my behalf My current IRS debt has gone from $24K to $61K .

5 years ago Edited July 11, 2022

Reply from Anthem Tax Services

Hello, We are so sorry to hear about your experience with Anthem Tax Services. Please allow us the opportunity to look further into this matter further for you. Please feel free to contact the Customer Service Manager directly at 818-918-5907. We thank you for taking the time to provide us with your feed back as it will only help us get better.

Apr. 3rd, 2019

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A Sad Consumer Clarksville, TN

I signed up with Anthem on 02/01/19, and I have yet to hear from a case manager or attorney. I advised the person who signed me that I had a deadline of 02/19/19 to respond to the IRS, and he assured me that cases are assigned to attorneys on Tuesdays and Thursdays, and it would no problem to get a reply to the IRS by 02/19/19. It is now almost 04/02/19, and the only time I have heard from Anthem is when they were asking for my payment to be made or else my case would have to be dropped. I have spoken with two pretty nice reps who tried to help me, but so far, Anthem has not kept its word to me. I am now well past my deadline to respond to the IRS, and I don't think Anthem will help me until my entire fee of $1500 is paid. I am $750 paid so far.

5 years ago

Reply from Anthem Tax Services

Hello, We are so sorry to hear about the unfavorable experience you have had thus far with Anthem Tax Service . Please allow us the opportunity to look further into this matter further for you. We have a customer service department that you can contact directly at 818-918-5910 or . We thank you for taking the time to provide us with your feed back as it will only help us get better.

Apr. 2nd, 2019

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Doris Dave

Anthem did a marvelous work and did everything s easy for me to understand. I would use their services again. I’m so so impressed. I will definitely come back

5 years ago

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Gregory Fry

I received a wonderful service from Anthem, did an amazing work and made everything s easy for me to understand. I would use their services again. I’m hihgly impressed

5 years ago

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adriana Pacoima, CA

Really An outsatnding Group of People at Anthem! Jake & Josh really Know their Stuff and Helped me Tremendously! I would recommend them to any one dealing with Tax Debt.

6 years ago

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Jerome Parker Agoura Hills, CA

The only reason I am leaving a review is cause this is the only place that did what they told me.... I also felt like they cared they explained everything in detail. Thanks Eric

6 years ago

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Verified Customer

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A.W.

They always keep in contact with me and kept me updated on my status

2 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review!

Jun. 3rd, 2021

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Verified Customer

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Marie Denver, CO

I went without contact from my representative for months. My case has been open for over a year now.

3 years ago

Reply from Anthem Tax Services

Hi Marie , we would like to apologize for your experience. This is not what we'd like to hold ourselves to when it comes to reassuring our clients during the resolution process. We would like to discuss with you further, please contact us (407)815-3307.

Mar. 2nd, 2021

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Verified Customer

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Rochelle Porter Desoto, TX

90% tax reduction. Great communication, very professional, easy to work with.

3 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review, Rochelle!

Mar. 2nd, 2021

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Verified Customer

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Don Williams Olathe, KS

They worked to solve our tax problem and have checked with us since then every year at tax time.

3 years ago

Reply from Anthem Tax Services

Thanks for the great review, Don! The team at Anthem is thrilled you're happy with your experience.

Jan. 25th, 2021

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Verified Customer

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Rodney Buena Park, CA

Very Professional, always did what they said they were gonna do

3 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review, Rodney!

Jan. 22nd, 2021

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Verified Customer

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Anthony Loconte Saugus, MA

seems like good personable people. assistance and resolution was very quick

3 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Anthony!

Jan. 22nd, 2021

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Verified Customer

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Michele scott Antioch, CA

They took 2500$ didn't do what they promised has not been in contact with me I'm disabled and they took advantage of that please have someone return my calls

3 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution. We truly hope you provide us with an opportunity to turn your experience around.

Jan. 19th, 2021

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Verified Customer

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Childs

Staff initially changed often. Was alarming yet things settled and my comfort level grew.

3 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Nov. 25th, 2020

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Verified Customer

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Leah Hewitt

Jacob was great! He communicated well and I came out with no debt

3 years ago

Reply from Anthem Tax Services

We appreciate the kind words, Leah. Jacob and the team at Anthem Tax Services thank you for trusting us with your tax needs!

Nov. 9th, 2020

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Verified Customer

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Tracy

Once things got up and running, things went smoothly. Prompt communication.

3 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Tracy!

Nov. 3rd, 2020

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Verified Customer

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Wilbert Pena

They know what they are doing and out at ease anyone with tax issues

3 years ago

Reply from Anthem Tax Services

Thank you for the great review, Wilbert!

Oct. 26th, 2020

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Verified Customer

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Al W Whitehurst Surprise, AZ

Extremely professional trustworthy and they keep you very informed.

4 years ago

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Verified Customer

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Walter Shelton

They are very thorough and explain things in a way you can understand

4 years ago

Reply from Anthem Tax Services

Great feedback, Walter! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience!

Jun. 14th, 2019

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Ashley Johnson

Tim S. Was so helpful and answered all my questions. I loved how transparent his was with the best option available for my needs.

1 year ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Ashley!

Feb. 22nd, 2023

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Benjamin Noble San Ramon, CA

All I needed was their FREE consultation, But they were willing to go above and beyond. True guardians of sanity in world of taxes.

1 year ago

Reply from Anthem Tax Services

Thank you, Benjamin!

Feb. 1st, 2023

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John Hitch Fenton, MO

Personnel I spoke with were clear and concise and were very professional. Eric H was very helpful leaving me very impressed with Anthem Tax Services.

1 year ago

Reply from Anthem Tax Services

Thank you, John!

Feb. 1st, 2023

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Patience Kearse Greenville, SC

Eric was very helpful and detailed. He answered all of my questions and provided a lot of insight to provide the best solution for me.

1 year ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Jan. 26th, 2023

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Tammera Buggs Arlington, TX

Talk about being nervous! For no reason all. Eric was wonderful and made me feel so at ease. I can breathe again!! Tammera

1 year ago

Reply from Anthem Tax Services

Thank you for a wonderful review!

Jan. 26th, 2023

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Dianne Kreitzer-With New Berlin, WI

Charles O was very helpful and offered several options to solve my tax problem. I would highly recommend Charles and Anthem Tax Services.

1 year ago

Reply from Anthem Tax Services

Thank you for the wonderful recommendation, Dianne!

Dec. 13th, 2022

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Stephen Gideon Mayflower, AR

They pay the utmost attention to detail, and I feel a huge relief and very confident in having them as a partner that I can trust.

1 year ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us, Stephen!

Dec. 6th, 2022

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Deacon Taz Salt Lake City, UT

Charles O was extremely helpful with his recommendation I was able to contact the IRS and successfully get my monthly payment to them eliminated!

1 year ago

Reply from Anthem Tax Services

We are so thrilled we could help. Thank you!

Nov. 22nd, 2022

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sean gomez

I have worked with Anthem Tax Services since February 24, 2020 and they have patiently worked with me to the point of a possible resolution.

2 years ago Edited April 15, 2022

Reply from Anthem Tax Services

Thank you , Sean. We appreciate you!

Nov. 7th, 2022

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Mot Kirby Laguna Niguel, CA

After paying over$6000 to these folks, they let my case just sit there. No action taken until IRS and FTB threatening letters were received. No reduction in penalties no offer in compromise the only relief they could get was “currently not collectible” status from IRS and payment plan with FTB. Account closed. Now they will not even answer one question about inheritance I will be receiving. Wishing I had gone with another company, Anthem Tax Services did not help at all.

2 years ago