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Author: Kaitlyn Short
E-File.com was founded in 2013 and provides affordable tax software that is reportedly up to 50 percent less expensive than some other online preparers. E-File.com provides software to help individuals electronically file both federal and state taxes in a quick and easy way. The company offer three different options for tax filing, including a free service. E-File.com does not sell any of its customer information to third parties, as opposed to many other software providers; its goal is to provide an affordable product without sacrificing a customer's privacy.
E-File offers three different plans to help with tax filing. The first is a free plan, which includes features to file single or jointly and covers federal taxes. The second plan that E-File offers is the Deluxe Plus E-File, which costs $24.99. This option allows customers to file with dependents and includes mortgage interest and retirement income. The last plan is the Premium Plus E-File, which costs $45.99. Although this option is the most expensive, it includes the most features, such as support for all deductions and coverage for all personal and business income. With each of these plans, customers can also file their state taxes for an additional $25.
Filing taxes can be painful and miserable, E-File's software makes the process quick and easy. In fact, many of the company's customers use the online tax software to file their taxes in less than 15 minutes.
Filing taxes can be confusing, but E-File online support, which is available to all users, can help answer questions within minutes so that customers don't have to spend hours on the phone with the IRS. Customer support can be accessed by following these steps:
E-File provides a 100 percent accurate calculation guarantee with every purchase. It also provides a maximum refund and lowest price guarantee. Further, E-File provides audit protection, but it is part of the Protection Plus package and therefore costs extra to acquire.
The qualified online tax support is a bonus, but the lack of additional customer support is one negative for E-File. It is always helpful when companies offer multiple customer support options to ensure that customers receive the maximum refund and follow up on their taxes. With E-File, customer service is not available via phone, live chat, or social media.
There are many things that E-File does well, including it's multiple plan options and free service for tax filing. The company also has an easy-to-use software that makes the filing process quick and simple.
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LORRI Sebastian, FL
6 years ago
Reply from E-File
Mar. 14th, 2018
Peter Land O' Lakes, FL
1 year ago
Reply from E-File
Jul. 11th, 2023
Rudy_Shane@yahoo.com Grand Island, NE
6 years ago
Reply from E-File
Feb. 14th, 2018
Douglas Franchitto Foxborough, MA
6 years ago
Reply from E-File
Mar. 14th, 2018
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