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7.7

Overall Score

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Christian Nakamura Secaucus, NJ

Plenty of movies and shows included in the subscription, and if one isn't included you can most likely rent it for less than $5. Easy to navigate and a reasonable monthly price.

7 months ago

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Brian P

The ability to watch or listen to steaming video and media on multiple devices without any issues is awesome. I like that my purchases can earn me credit for digital purchases. Many times my movies rentals are free.

8 months ago

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Sierra Jo Smith Pomeroy, WA

Amazon Prime offers convenience and a wide range of benefits, but the requirement to pay extra for certain movies and shows can be disappointing. While the platform includes a decent selection of original content, encountering paywalls within a membership feels counterintuitive. Despite this drawback, the user-friendly interface and integration with other Amazon services enhance the overall experience. Consider the value and convenience carefully before subscribing.

8 months ago

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Amanda George IL

Amazon has a lot of TV shows and movies that other streaming services don't have so it's a nice thing to have. But they run through so often that it never really changes. Their premium shows and movies are not part of the basic services even at 11.99 a month it's just not worth the extra money in my opinion.

8 months ago

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Tony

numerous server problems resulting in very poor quality video or errors playing 4 times in the last 2 weeks. tech support could save themselves a lot of money by recording 'the problem is not with us' and firing all the phone and on line people.

3 years ago

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Barry T Sullivan GA

Thank you Amazon Prime I love the choice of shows that I get on your channels and the prices to worry that I can afford it I use Amazon Fire stick in my garage and in my living room whenever I've had an issue you always been there to correct it thank you again I would recommend this to anyone

9 months ago

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Alyssa Davis

Prime Video makes it easy to access other subscription services, as well as Prime originals. I am a big fan of a lot of the shows they have released. I have also found a lot of hidden gem movies I wouldn’t have known if otherwise!

10 months ago

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Heather H Sanford, FL

Amazon Prime's Streaming Services provide a wide variety of shows and movies at your fingertips for all to enjoy. My only drawback to Amazon's streaming service is a majority of the shows and movies that I'd like to watch aren't included with the subscription, so I have to pay to watch them. Still, Amazon is trusted, reliable and super convenient.

11 months ago Edited April 28, 2023

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MosquitoVampire Klamath Falls, OR

Customer Review Video

1 year ago

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A 1 MN

I love Amazon Prime, I've been a member for years and I do not see that changing anytime soon. Amazon Prime is a membership which pays for itself. I take advantage of the shipping feature which allows me to time the arrival of my deliveries perfectly. For my viewing pleasure, Prime programming offers a lot of recently released movies in additions to prior seasons of TV shows that I have missed but would like to catch up on. Although the membership increases over time like everything in life, I truly belief that the benefits increase as well as they are consistently making improvements.

2 years ago Edited March 24, 2022

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Keerthana Manivannan Santa Clara, CA

Great service, and WHO doesn't have Amazon Prime anymore? They have completely monopolized this game and it's everywhere! 2 day delivery is great! Free Returns is better! But I do NOT trust Amazon Reviews, and if you're their customer, you know what I'm talking about. I have had some companies when shipping out their product, they offer incentive ($10 amazon gift card or something similar) to write a great review of the product on Amazon. And boy oh boy, are people making that happen. Amazon is trying to combat this problem but I don't know how it can completely eradicate it. Prime Video is great! They have some good shows/movies but their UI is terrible. I find it difficult to go forward or rewind through portions of the video I'm watching so I am not using Amazon Prime Video THAT often.

2 years ago

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Sarah Biondo Phoenix, AZ

I think that the value for the Amazon prime membership is fantastic because people know it best for the free shipping on Amazon, which we use extensively, But it also includes Amazon prime TV streaming service and free ebooks! We add on the Amazon music and love that as well, but overall we average out the annual fee monthly and budget that way and find it to be extremely reasonable!!

2 years ago

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Brittney Mac Gregor Louisville, KY

I absolutely love amazon prime. You really get your bang for your buck. At first I was against it, because I thought it was silly to pay for a service I might not use but once or twice a year, but it turns out, I shop online way more than I had thought, and especially after Covid. Not only do you get free 2 day shipping on prime orders, Amazon really sweetens the deal by throwing in prime videos (currently my favorite streaming app), prime reading, prime music, and participation in prime day.

2 years ago

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Nyla C. Edison, NJ

Amazon Prime members (like myself) allows me to receive discounts on my Audiobooks as well. I get a discount for Prime just by being a college student, which helps me a lot with delivery on textbooks and just receiving my Amazon deliveries a lot earlier than others. The Amazon Prime movie selection is elite as well. I think they are the only platform that shows the movie, Knives Out, which is one of my favorites.

2 years ago

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A L Whippany, NJ

I am currently an amazon prime student member. I frequently make purchases that range from Christmas shopping to essentials such as toothpaste and deodorant. I also love watching prime videos and frequently watch movies and TV shows that are included with the subscriptions. Amazon prime is reliable with delivery speeds and a nice selection of prime items.

3 years ago

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Anne Tallahassee, FL

Customer service is so amazing. ABSOLUTELY AMAZING!!! They are so understanding and nice to speak with. They are patient and so helpful. The return policy is so great. With prime you don't have to pay return shipping and you can have UPS come pick it up at your door. There is access to prime moves/TV. I finally got to watch House M.D. which I was so happy about.

3 years ago

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Kajsa Kirby Denver, CO

I absolutely love amazon prime video!! Their customer service is prompt and attentive and they have such a broad selection of movies that you can really find almost anything that you are looking for. I love how you can choose to buy or rent the movie in different formats. I can watch on my smart tv or my phone and they have so many great shows and movies that come free with the amazon prime membership as well! They do a great job with rotating things in and out based on popularity for the selection that comes free with the membership.

3 years ago Edited September 14, 2021

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Stephanie Byrd Tallahassee, FL

Amazon Prime Video has to be one of the best film purchasing services. Did you ever have that spur of the moment when you wanted to watch a video or movie instantly but didn't have access to it? Those days are over. With prime you can watch your favorites instantly with little cost to you. I remember having to watch a movie for an exam that was super expensive everywhere else but only $10 on Amazon. You can't beat that.

4 years ago

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Megan

I love Amazon Prime. They have great access to free movies you can stream, along with free music & free 2 day shipping. Also, every time I bought something from Amazon & it never came or there were problems with shipping they ALWAYS ALWAYS ALWAYS gave me a refund. Customer service was superb. I’m currently in Canada & Amazon Prime here just isn’t the same as it is in the States.

5 years ago Edited September 14, 2021

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Blaise Jackson, CA

I only was a member for 1 month. During that month tho, I really enjoyed it. I watched multiple movies & a few tv series. I had to cancel my membership because I’m working less hours now & cant afford to spend any extra money. I was late cancelling, about 10 days into the next month. Anyways, I just read my emails & the one from Amazon was letting me know that they gave me a full refund. I wasn’t expecting that & they definitely didn’t have to do it. This whole process was smooth & easy. As soon as I can I’ll become a member again. Thanks Amazon!

5 years ago

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nako Bismarck, ND

I've only used Amazon Prime for purchasing things. For the most part it is great. I order enough to make the fee worth it even though it is a large fee to pay all at once; there should be a monthly option. The free 2 day shipping is awesome when it actually comes in 2 days. My latest purchase was ordered on a Wednesday and I didn't receive it until Monday. Even though that was the specified delivery time, I didn't know that until after completing my order and when I checked the tracking info it took 2 days to ship. I know it sounds like I am nitpicking but when you pay 100 bucks for this feature, you expect it to work every time. Other than that I do truly enjoy the service.

6 years ago Edited September 14, 2021

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Richard Westover Fremont, CA

We recently moved ( 5 months ago) and decide to not get your traditional TV/Cable service. Amazon Prime has provide a very good service and selection of entertainment for us. There is a very good selection of older TV shows available, movies (both current and older) that we have enjoyed over the past few months. Performance and delivery has been better than originally expected. No complaints.

6 years ago

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Marisa Channell Orem, UT

I love Amazon Prime! For the price, I get hundreds of movies and tv shows, music streaming and my favorite, 2-day shipping. The amount of money I save on free 2-day shipping more than exceeds the price per year. So for me, the streaming of movies and music is just an added bonus. I am also very pleased with the customer service with Amazon. They are quick to respond and very good at helping me no matter the problem. Thanks Amazon Prime!

6 years ago

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Kenneth Okerlund Orem, UT

I absolutely love amazon prime, it has saved me so many times when it has come to getting textbooks for my college classes. Before I had prime I would have to spend more money at a bookstore because it wouldn't be shipped to me in time, but that is no longer an issue. I love that they also give a very nice student discount. There has only been one time where something wasn't delivered to me on time and Amazon customer service did a fantastic job of helping me track down what happened and we found out that it was the postal service that had messed up which means Amazon did their job perfectly and went out of their way to help me for something that wasn't their mistake.

6 years ago

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Lisa Imes DeMotte, IN

Love Amazon Prime. Benefits are awesome. Streaming movies are great. Lots to choose from!

2 months ago Edited January 16, 2024

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Beth Rodgers Ethridge, TN

Prime video was included with my membership. I was relatively pleased with the available selections.

3 months ago

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Dustin Marx Brighton, CO

We primarily have Amazon prime for the free prime shipping, but enjoy access to the Amazon Prime movies and television streaming that comes with that service. In addition to Amazon originals, we have found movies and television series on Amazon Prime that are not available on NetFlix (which we also use). One of the things we like about Amazon Prime is the ability to rent (or purchase) "must-see" content if it's not available on Amazon Prime or other streaming outlet for free. We like to use the Amazon "no hurry" shipping that often results in credits to our Amazon digital account, which we then can apply to purchasing or renting content that is not freely available.

4 years ago

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Natalie Prestwich Taylorsville, UT

Although we have had Amazon Prime for years, I’ve just recently started to use the Amazon Prime video 3 months ago. I have loved it! I wish I would have been using it long before now. One of our favorite things to use it for is kid yoga. My 3 year old loves it and even my 1 year old will attempt it. It’s been a great way to occupy them when I need 15 minutes to get something done. I have used it for myself for work outs only a few times but want to start using it even more for that. It is easy to find what you want and easy to browse if you don’t know what you want to watch. I would recommend it!

4 years ago

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Jeremy Arndt Orem, UT

Amazon has come a long way since it's beginnings in 1998. From a online bookstore, to a robust streaming service. I find the TV shows that are available for streaming are more modern and superior to Netflix. I'm actually watching an episode of Mr. Robot as I write this review. For the Car fanatics, they have "The Grand Tour" which picks up where the BBC dropped the ball with "Top Gear" Of all the shows listed this one was my personal favorite. I've developed a problem, where I cannot stop watching what they offer. Very much worth the money if you already have a Prime membership than utilize this for entertainment. Probably the reason I canceled by TV service. :)

5 years ago

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Eric K New York, NY

Since this service is just an add on to the Amazon Prime benefits for purchasing on Amazon, I can't complain too much but this service on its own does not offer much in terms of unique programming.

5 months ago

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Reem Haddad Houston, TX

I am an Amazon prime member and I love that Amazon offers their prime video service. It has such an amazing collection of movies! Def my go to for new movies and shows.

6 months ago

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Russ Hamstring Lake Havasu City, AZ

I really like Amazon Prime. There's always a movie or show I can watch as the selection is huge. There site and app are very easy to use and pleasing to the eyes. The price you pay for this service is very reasonable.

6 months ago

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Jerry Bentonville, AR

I love Amazon prime because I am able to purchase items and have them shipped free, and also watch prime movies for free with membership. Great company

7 months ago

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Golf Addict

Prime video is a bonus plus they hold the contract to Thursday night football. Great movies to watch as well as tv shows. Wonderful and worth every dime.

7 months ago

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Joseph Faenza Washington, DC

Overall, I would recommend Amazon prime tv streaming services. With this streaming service it’s the only way I have found to watch the NFL Thursday night games! The streaming for those Thursday games has been flawless!!

7 months ago Edited August 3, 2023

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Mark Cave

Most of their good content you have to pay to either rent or buy. It's free with your Prime membership and that's the only good thing about this service. Their customer service is mediocre at best. I don't recommend paying for this service.

8 months ago

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Sylvia New York, NY

Easy and faster to subscribe and watch any movies

3 weeks ago Edited March 7, 2024

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Sherry Betts Apache Junction, AZ

I really like having Prime Video as part of my Amazon Prime subscription. Even though the yearly cost of Amazon Prime has increased the fact Prume Video is included makes up for it.

9 months ago

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Allan Freedman Monrovia, MD

We purchased Amazon Prime the first year it was offered. The video selections are amazing - both original content and their deep and expansive library of movies, show and so much more. Highly recommend!

9 months ago

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Chase Victorson Yonkers, NY

I dig Amazon Prime - their originals suck, but they are trying. Also, who doesn't like that it is "free" with Prime? However, I will say I don't like their interface - you'd think you would only see things that are available to you, but they intermingle shows which you have to pay for with those which are "free with subscription" so that sucks. Other than that, there are some things on AP that you won't find on other platforms.

10 months ago

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Emma Morrill

We enjoy using Amazon Prime video. There are some shows and movies that we follow but not as much as Netflix or Hulu. One negative is sometimes we are looking to watch a movie and we can’t rent it, only buy. Or it costs almost as much to rent a movie as it does to buy it. It would also be nice if you had more than 48 hours to rent the movie. Blockbuster let you have movie for a week!

10 months ago Edited May 16, 2023

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lacey jo Ocala, FL

I liked the free trial Prime streaming provided. I got to test the waters before diving in and I'm glad I did because the wide selection of shows and movies for the price that's provided beats many other streaming services.

10 months ago Edited May 3, 2023

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Jessica C Suwanee, GA

They have a lot of newer shows and movies and the price is reasonable on the lower side. You can also rent or buy shows and movies on the app and watch on the device of your choice.

11 months ago

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christopher woodall Charleston, WV

Amazing place to get your hands on the latest movies from all the genres from family friendly movies to the late night romance movies, The Movie guide and search engine makes it easy for even the novice users to enjoy the experience without the hassle of getting lost in the process!

1 year ago

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Deborah Borst Hanover, PA

I enjoy my Amazon Prime from being able to get gifts and a great deal and get them quickly delivered and always find certain unique gifts and also Amazon Prime streami ng movies and TV shows and videos at a good deal being able to use my EBT card on the prime for Discount is such a beneficial plus I'm grateful for it especially last minute gifts when especially when they're hard to find

1 year ago Edited February 7, 2023

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Rita Hopkins Austin, TX

It's worth the money to me. There's a variety perks with Amazon prime such as discounts, delivery same day, movies of all genres including children. If there is a problem it's resolved in minutes and I'll get a discount on a gift card.

1 year ago

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Marion Cushman Columbia, SC

I've had it for almost 2 years. I love the free shipping & I do get a 2.00 discount. When I stream I'm finding I don't use prime video hardly at all. They charge for most of the movies I want to watch even if there really old movies. So I go towards a couple of free ones & a couple I pay for. Then they said they would throw in Amazon music. Well I pay for mine plus I pay 4.99 for alexia to play it. I am getting the unlimited one so I have no idea why I'm paying 4.99. So basically I have it for the music & the free shipping,plus I can use the firestick & alexia. So it's half of a win. They shouldn't make us pay for old movies from 2010 & back because that gets expensive.

1 year ago

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Raj R

Best value for the money, in terms of streaming subscriptions. This is because the subscription is also part of the Prime free and expedited shipping , along with other benefits. Great opportunity for users that Amazon provides to collect promo credits (to watched paid new releases) by having items shipped at once.

1 year ago

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Natalie

My family uses Amazon Prime TV almost daily. It's a little disappointing that you have to rent/buy some of the options even though you already pay for a prime membership but overall the variety and options available are fantastic.

1 year ago

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Claudia Ruiz Hialeah, FL

Prime Video, is an excellent service for movies, documentaries, programs, there is fun and entertainment for both adults and children, it is very varied and top quality, you can get it as a member of Amazon Prime, or also regardless of the membership, whichever suits you best, highly recommended. It is an indispensable service for every home.

1 year ago Edited March 29, 2023