The Solar Exchange
3.6
5.9
Overall Score
Author: Kaitlyn Short
The Solar Exchange is a solar contracting company based in Arizona. The company has been in business for a much longer time than other companies in the solar industry. This experience is a great asset to the company.
However, there is a lot of information that customers will want to find out before choosing this company for solar installation services.
Top Ranked Companies
The Good
- Grid-Tied and Off-Grid Systems
- BBB Accredited Business
- Time in Industry
Grid-Tied and Off-Grid Systems
Whether you are looking to install solar just to save money on energy bills, to have a backup in case of a power outage, or to be totally self-reliant with home energy, The Solar Exchange can provide the solution you need. The Solar Exchange will install solar systems and are fully tied to the grid. There are also grid-tied options with battery backups and off-grid solar.
BBB Accredited Business
The Solar Exchange has been accredited by the Better Business Bureau since 2009. The company currently has an A+ rating and zero customer complaints, according to the BBB website. There are currently no existing customer reviews (positive or negative) for The Solar Exchange on the BBB website.
Time in Industry
The Solar Exchange was founded in 1989. The solar industry has boomed in the past 10 years, causing many small solar businesses to be started, but The Solar Exchange has been in the industry far longer than that. This adds to the company’s credibility, experience, and expertise.
The Bad
- Vague Website
- Small Service Area
- Lack of Reviews
Vague Website
The Solar Exchange website provides very little information about the company and its services. Information about financing, warranties, and solar panel manufacturers is not readily available. One customer review even indicated that the company does not honor any warranties on its work. This statement was not verified, but there was no information on the company’s website that proved otherwise.
Aside from the lack of detail, the website isn’t very professional. The website looks a bit outdated and has a number of spelling and grammatical errors. It could use an overhaul to make it more appealing and user-friendly.
Small Service Area
The Solar Exchange only does solar contracting in Arizona. Its specific service area includes Snowflake, Showlow, Taylor, Holbrook, Pinetop, St John, and Heber. Arizona residents outside of these areas will likely need to find a different solar provider.
Lack of Reviews
For a company that has been in business for over 25 years, The Solar Exchange has very few reviews. With so many years of experience, you would expect to see a lot more customer feedback on the company’s projects.
The Bottom Line
The Solar Exchange has a lot going for it; however, with so much information lacking from the company’s website, it is difficult to compare with other companies in the industry. The best way to find out if The Solar Exchange is the top option is to receive a quote and inquire about the missing details.
With all solar installations, we recommend getting estimates from multiple companies to ensure that you get the most valuable deal possible.
