Suntria: Read 102 User Reviews From Real Homeowners

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Featured Review

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Naomie Nkosso Fort Worth, TX

I just got my first utility bill back and it is everything that was promised to me! Super grateful to Suntria and the Manager, Sunny D who took the time to walk me through this process from start to finish. I have had so many people come knock on my door in regards to solar and majority of them were pushy or aggressive. I did sit down with 2 other companies before Sunny came to knock on my door and I am so glad he did! Compared to the other two companies offerings (one cheaper and one far more expensive with a lesser warranties) Suntria uses USA made equipment which I really liked! As well as a 30 year warranty which covers just about everything besides acts of God scenarios. Sunny helped explain how adding this to my homeowners insurance policy would cover those situations. He was very professional, kept in touch weekly and when the installation team came out they were just as professional and courteous as Sunny. They took safety precautions very seriously and it was all up and completed the same day. It took a couple weeks for inspection to happen but after that, I got permission to turn the system on. Sunny showed up with a box of crumble cookies and a personalized Thank you card to celebrate! All those little things mean a lot to me if I am buying any product or service . I have to say that the transition to solar was something I was definitely nervous about but it was so smooth. I know if I call Sunny or Korina the project manager they would pick up the phone for me everytime if I had a question or concern. My avg bill was around $250 bucks a month and now I’m fixed in at $187! My first utility bill came in and it was $9.95 which Sunny told me could range between 10-30 dollars the first month or two as the system takes a month or two to start building up credits and production. Thank you so much to Suntria, installation crew, Korina and Sunny for helping me through this process! Even after the system was activated they have maintained contact periodically to make sure I am happy with the service. I most definitely am and will be referring to my friends and family!

1 year ago

Reply from Suntria

Naomie, thank you for choosing Suntria and the review! We are glad to hear the savings you have experienced since making the change to solar!

Aug. 28th, 2023

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Featured Review

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R ALLEN Friendswood, TX

Very courteous and professional, answered all my concerns and questions promptly and explained the process in detail. The only delays were getting permits which they had no control over. Installation was professional and timely. Financing was arranged and convenient to my budget. Would recommend without reservation.

1 year ago

Reply from Suntria

Allen, thank you for the review and the patience with permit approval, we are happy to hear about the smooth process you've experienced with Suntria!

Aug. 28th, 2023

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Verified Customer

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Bash

Great salesman, great installers, and were very communicative throughout the entire process! Dayton was very knowledgeable with Solar and really guided us through the entire process.

1 week ago

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Verified Customer

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Millie Lucas

I like that your 1st person I was in contact with was confident and comfortable, and had no problem answering questions and obtaining informed answers.

1 week ago

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Verified Customer

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Doug Wolven

They've been a good company to work for because they answered any questions they came in there and did the jobs and if I did have any questions they did not hesitate to give me the answer

3 weeks ago

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Verified Customer

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Erma Martinez

Everything, from Grant & the young man that made the “pre/call” was top star. The young men were very friendly & professional. I was kept in constant contact with the ladies in the office keeping me up to date regarding the permit’s & installation. They were able to switch my electric company to one that would credit in overage. The system has been up & running smoothly for about 3 months currently.

2 months ago

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Verified Customer

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Ruben Garcia

Good customer service ! Justin was very knowledgeable and very concerned that my sister and I understand what he was telling us. He answered the questions that we had. Justin was very helpful and very professional and prepared. He is a five star!

2 months ago

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Verified Customer

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Larry Josey

I really like the responses to all my questions from the team.

4 days ago

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Verified Customer

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Gaby Burse

From the moment I answered my door and saw this young, handsome, charming. And friendly salesman I smiled and wanted to hear what he had to say. I invited Danny in and we sat and I listened about solar. I was sold on ythe idea as I had been thinking solar for years. There was no pressure and he did a great job explaining everything. Every step had a rep explain the procedures and I was installed, at no cost, a Nest thermostat, a camera doorbell that operates on a Nest Hub that plays my Z88.3. Amazing!!!! Thank You Lord for favor. I am so happy to have had Danny knock on my door. He always answers my calls, and that means Suntria cares about it's customers. My cost monthly is much less than my power bill.😀

2 months ago

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Verified Customer

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Jessica McBride

It was nice how easy the process was from the initial meeting to the approval. Everyone has been very communicative.

2 weeks ago

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Verified Customer

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Ashton Bain

The team was very friendly and informative as we started our solar panel adventure! Definitely recommend!

1 month ago

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Samantha G.

So far this company is a thousand times better than the first solar company I used!! Their biggest asset is a couple on their sales team, Stephen & Savannah. They have been totally amazing! Stephen has gone above & beyond to help with issues from prior co. They took the time to offer different packages based on my needs until we fiund the right fit and more. Highly recommend!!

3 months ago

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Verified Customer

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Lori Stephens

I was excited about the opportunity to make my own electricity and gift the future owners of my house with that.

1 month ago

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Verified Customer

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Heather Hanneman

Our meeting with Jameson was fantastic. He really knew every question before we asked it, and very relatable. We are very pleased with our experience and grateful to work with Suntria on this project.

2 months ago

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Verified Customer

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Elaine Legere

The process was fast & efficient once we decided to go solar. Zachary was very patient, answered all questions, & available when needed. Equipment was in stalled one month & turned on the next month. We love the Enphase app. It's so easy to use & monitor usage & the system. When going solar, explore the payment options. Whether it's lease, finance, or pay outright. Check the pros & cons. Meanwhile we're enjoying a lower bill than expected....and it's August. Can't wait to see the rest of the year!

3 months ago

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Verified Customer

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Frank W Reeves Piano Maintenance

The timing was impeccable . I have a gift of knowing people with true authentic good intention . Such are these guys .& what a great surprise when I found out that it is two separate systems . What a clincher for the definition of SATISFACTION . Sincerely , Frank R.

3 months ago

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Sunnye Solaris

I almost didn't answer the door, but now I am so glad that I did! There was an angel standing out there from Suntria Solar who is saving me a ton of bill money and putting solar panels on my roof that I don't have to come out of pocket for at all! This is incredible, and sounds too good to be true, but I checked it out and everything he said is true. The feds are throwing money at us to go solar. So if Suntria shows up at your door, OPEN IT! This is a visit that could change your life! I realized that without solar, paying unpredictable utility bills until the day I die, would be financially catastophic for me. I suspect that is the case for most of us, so I say call Suntria and see if you can get approved, today! This is your ticket to energy freedom and you don't have to pay for it!

6 months ago

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Verified Customer

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John

Everyone with Suntria that I had contact with were professional, polite and proficient at their jobs. I'm not a fan of door-to-door sales, but I'm happy to report that there was no hard sell, no pressure to sign on the dotted by Suntria! The physical installation of the solar system took just one day by two very nice, very expert young men. In fact, from first contact with Suntria (a knock on the door) to turning on the system and producing energy, the whole process took just 6 weeks! (It could have been a lot longer, but paperwork and inspections happened very quickly). All in all, an excellent experience with Suntria. If you are considering going solar, then I have no problem in recommending this company to you.

6 months ago

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Verified Customer

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Jacqueline Romo Burleson, Texas

1 year ago

Reply from Suntria

Jacqueline thank you for the review and choosing Suntria!

Aug. 28th, 2023

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Verified Customer

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Brooke Skipworth

I was very impressed with the transparency and professionalism of the team. They were able to answer every question with honesty even if the answer wasn’t to their benefit, and were not pushy or dogmatic. I am referring this company to anyone who is interested in learning more or wanting to go solar.

4 months ago

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Susan Mckinney

This is a wonderful company to do business with. Everything went in much faster than I thought with no issues from install to city inspection. My electric bills have been less than $20 at the most and most have been credits! Electric KWH have continued to climb and I'm glad I did it when I did! Especially with the Federal Government offering me 30% back in credits!

6 months ago

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Sarah Ehrsam

Suntria is a professional solar company with exceptional customer service. From start to finish, they took care of every aspect of installing solar panels on my home and communicated with me every step of the way. My panels are working AMAZING! I highly recommend Suntria to anyone considering adding solar panels to their home. You won’t be disappointed.

6 months ago

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Laura Dobbins

Everyone has been so helpful and Friendly. No one was pushy or overbearing. They have kept me up to date on all that is going on and keeping me in the loop for our permit and plans!

4 months ago

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Juan Motai

Turn-key residential solar system solution. Delivered on time, no problems, no fuss. I've been around residential and commercial type electrical installations, they follow code and do a great job.

4 months ago

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Sharon Hendrix

We have been interested in getting solar energy for a long time but haven’t liked the look of most panels. Thank you to Suntria for providing an attractive solar panel plan. The team has been incredible to work with & the communication has been amazing. Whenever we have a question, the answer has been provided promptly!

6 months ago

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Verified Customer

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Jessica St Clair

Love the honesty and communication from this company

2 months ago

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Ben Young Preston, ID

The teams did an outstanding job from start to finish. The Sales Rep Bryan was super friendly without being pushy was a breath of fresh air. He was super knowledgeable on explaining the process. Because we had to install a new roof it put the schedule back on installing the Solar Panels but that was expected. Magen the Project Manager kept us updated throughout the whole project. The Roofing Team was super fast but did excellent work. The whole project looks great on our house. Thank You

10 months ago

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Madelyn Passmore Idaho Falls, ID

The entire process was very smooth and professional, from the door salesman to the installation crew. They even vacuumed up their mess when they had to do some work inside. I’ve never had a crew do that for me before, it made me feel really seen as a woman. I’m excited to have a sustainable energy source and a fixed bill to cover my electricity needs. We really appreciated all the incentives the state offered to help us get started too.

10 months ago

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Shane5073 LA

My wife and I were amazed at how polite the salesman Trevor was and how he jumped through hooves to make sure we had the right product and placement for us without costing us an arm and a leg. The no out of pocket cost was truly helpful! It only been a week since the install and the installers were great. Thank you and can't wait to see the results! Sincerely, Shane & Valerie

10 months ago

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Julie Freeman Dickinson, TX

I don’t normally deal with door to door sales, but Evan N was a true salesperson. He’s honest, friendly and best of all, he’s very knowledgeable about his product. He answered all my questions, explained the process and had me sold before he left my house. He made the explanation of how I’d benefit from utilizing solar energy so understandable and made me feel confident in my decision to invest in solar panels. Just a few days and my panels were installed. The process was smooth and completed just as Evan had explained. Evan has been there even after the sale to make sure any questions or concerns that I had were answered. I would definitely do business with Evan again and would wholeheartedly recommend him to others. Evan is a definite asset to Suntria.

1 year ago

Reply from Suntria

Julie, thank you for the review and we will let Evan know to keep up the good work! We are so happy to hear about your smooth process with us!

Aug. 28th, 2023

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Verified Customer

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Chelsey Bair

Everyone we talked to was super nice and helpful. They answered all our questions with complete confidence.

2 months ago

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Caroline Dickson

Very professional installation. Passed all inspections. Idaho Power gave approval in a few days. System is now producing good power generation each day.

2 months ago

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Austin Miller

Brittany was a hoot!!! It was a little refreshing to get good customer service from her. She was very clear and concise, answered all the questions we had. Excited to see the savings roll in!!

6 months ago

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Hank Hochstetler

They were very knowledgeable about the company and the product they were selling and have been keeping us up to date on when they will get the installation done and have answered all of our questions

6 months ago

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Verified Customer

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Esther Hurd

Sales was believable & honest. I was told it could be up to 3 months, Start to finish in 1/2 the time. Crew on site here was efficient, Knowledgeable, clean, & respectful.. Good job!

6 months ago

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Verified Customer

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Ethan Wells

Installation was good. Unfortunately one of their staff called out the day of and had to extend Installation to another day, requiring me to take an additional day off work because they were changing out our control panel and our electric had to be turned off that day.

7 months ago

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Cathy Forrest

Skeptical? I was too. In fact I didn't want panels on my roof. But, I listened,, the sales team set up the appt, I was taught about how it works. Theengineer cane out and mapped the roof. The instlwrs came and installed. Suntria handled all the communication with my local electric company. Kept me in the loop. Checked up to be sure everything was working. And I'm now saving money. Couldn't be happier. Clean, quick. Professional

11 months ago

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Breonna H. North Las Vegas, NV

Jason and Devin were absolutely fantastic! They were incredibly knowledgeable about solar power and were able to answer all of my questions. They took the time to explain the installation process to me and made sure that I understood everything. They worked quickly and efficiently, and the installation was completed in no time at all. Throughout the entire process, they were friendly, professional, and courteous. I couldn't be happier with the work they did. I would definitely recommend them to anyone looking to install solar panels. Thanks, Jason and Devin!

1 year ago

Reply from Suntria

Breonna, thank you for taking the time to leave us a review and letting us know Jason and Devin did a stellar job!

Aug. 28th, 2023

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Nicole Rock

The Suntria team is knowledgeable, helpful, and timely. They provided excellent service and appreciate their deep knowledge and background.

4 months ago

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Verified Customer

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Lorna heinen

I would give a big kudos to all the personnel I dealt with. They courteous and nice to talked to. Thank you for the great Service.

5 months ago

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KSMomto2

Justin & Scout came rolling up to our home on Segways, which I have never seen in this town. Most folks here are personally aware of the poverty line, so each dollar counts. Anyway, Justin did his sales pitch and used the name of the lady down the road. (Small town, but we didn’t personally know her.) Multiple times Justin said verbatim the he tells it straight up and after using a fear tactic that our energy cost would “at least” double if we didn’t do something, we agreed to a meeting. Tonight was the meeting and neither Justin nor Scout was in attendance. Instead, the manager for this region came (Kansas City). When informed that after reading the complaints & reviews on the bbb site, we’d decided there would be no meeting. The manager then attempted to guilt me by saying that it would’ve been nice had we emailed or called to let them know there’d be no meeting. They didn’t leave us a business card or brochure and my spouse & I had already discussed that Saturday after reading all the unfavorable bbb reviews. Justin, the sales rep we saw, told the manager that he’d called us. He didn’t. The manager then tried the “it was a long trip down here” approach to which I apologized, but the company should reimburse his mileage so likely that wasn’t an issue. The whole follow-up meeting seemed wrong. I question a company that sends someone completely unknown to close a deal with a potential customer, after that customer had built a small rapport with the sales person who came by initially. Plus, it felt very unprofessional to say there’d been a phone-call, when there wasn’t. To wrap it all up, guilting a potential customer for any reason is unethical and shows immaturity. Run, don’t walk, away from Suntria. If they do all of this even before anything was contracted, imagine how unscrupulous they might be once the you’re a customer!!!

7 months ago

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Jason Murphy TX

Very happy with the solar panels. I had 10 panels installed on the car port. Those are great. I also had 8 panels placed on the house. The panels on the house are not producing much because they are on the north west side and under a tree. I wanted them in the south west but it would have required ungrouping them but would have been a lot better. The reason for 3 stars is the price for the system because those 8 that won’t produce as much. Also I was told that the tree would be pruned to help with production but no follow-up was done.

10 months ago

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Verified Customer

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Edgar Castle

Great service and very helpful also great people

1 month ago

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Steven Dexter Enid, OK

I enjoyed meeting and speaking with all representatives, they are very professional. Everything was explained and presented to me in a comprehensive manner. All questions were answered politely. They have exceptional social skills. Looking forward to getting the panels installed, and finally having backup power for unsure weather

1 year ago

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Donna Sundling Collinsville, OK

Trevor was on top of this project from day one. Constantly in contact and even after the start was available for questions. The whole team from sales, project manager and installation crew were knowledgeable and very friendly.

1 year ago

Reply from Suntria

Donna, thank you for the review! We will let Trevor know to keep up the good work and we are so happy to hear about your great experiance!

Oct. 11th, 2023

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Irma Barrera Waxahachie, TX

Reggie has been excellent to work with. He has excellent work ethic’s and what we like is he responds quickly. We have not seen our 1st bill from electric company yet. That is because the city inspection took a long while to get out. I’m hoping to see a low bill next cycle. So far we are happy with Suntria .

1 year ago

Reply from Suntria

Irma, thank you for the review!

Aug. 28th, 2023

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Tlowe

I liked their customer service and their willingness and to answer any questions I had about the solar panels.

4 months ago

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Verified Customer

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Gene Plymire

They're the best.I would use themagazine if I needed to, they did a great job.They were friendly and all that thank you

4 months ago

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Verified Customer

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Cheryl

Megan has been very friendly and helpful with the team helping me through the process. Totally excited about the solar panels.

6 months ago

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Verified Customer

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Tammy Jester

Have had an amazing experience with this company. Cobi and Megan have gone above and beyond to help and have given us outstanding customer service.

6 months ago

Suntria Reviews

Summary of Reviews