Suntria: Read 177 User Reviews From Real Homeowners

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Julie Freeman Dickinson, TX

I don’t normally deal with door to door sales, but Evan N was a true salesperson. He’s honest, friendly and best of all, he’s very knowledgeable about his product. He answered all my questions, explained the process and had me sold before he left my house. He made the explanation of how I’d benefit from utilizing solar energy so understandable and made me feel confident in my decision to invest in solar panels. Just a few days and my panels were installed. The process was smooth and completed just as Evan had explained. Evan has been there even after the sale to make sure any questions or concerns that I had were answered. I would definitely do business with Evan again and would wholeheartedly recommend him to others. Evan is a definite asset to Suntria.

2 years ago

Reply from Suntria

Julie, thank you for the review and we will let Evan know to keep up the good work! We are so happy to hear about your smooth process with us!

Aug. 28th, 2023

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Verified Customer

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Sandra Halbert

I am still waiting for the inspections. I know this will be a great addition to my home!!

4 months ago

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Verified Customer

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Diane Uzonyi

It's still all very new but love the idea of using solar The whole process to install was so easy

4 months ago

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Verified Customer

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Richard Laing

Tomorrow presented everything in a straight way as to the advantages doing more to my system that had been presented before.

8 months ago

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Verified Customer

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Mike Williams

We really liked how Jacob explained everything in detail and when we asked questions he had the answer. Very professional and polite!!!

10 months ago

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Verified Customer

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Millie Lucas

I like that your 1st person I was in contact with was confident and comfortable, and had no problem answering questions and obtaining informed answers.

1 year ago

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mavris

Suntria is not complicate even their inverters is easy to use

1 month ago

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Samantha G.

So far this company is a thousand times better than the first solar company I used!! Their biggest asset is a couple on their sales team, Stephen & Savannah. They have been totally amazing! Stephen has gone above & beyond to help with issues from prior co. They took the time to offer different packages based on my needs until we fiund the right fit and more. Highly recommend!!

1 year ago

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Susan Mckinney

This is a wonderful company to do business with. Everything went in much faster than I thought with no issues from install to city inspection. My electric bills have been less than $20 at the most and most have been credits! Electric KWH have continued to climb and I'm glad I did it when I did! Especially with the Federal Government offering me 30% back in credits!

1 year ago

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Sarah Ehrsam

Suntria is a professional solar company with exceptional customer service. From start to finish, they took care of every aspect of installing solar panels on my home and communicated with me every step of the way. My panels are working AMAZING! I highly recommend Suntria to anyone considering adding solar panels to their home. You won’t be disappointed.

1 year ago

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Ben Young Preston, ID

The teams did an outstanding job from start to finish. The Sales Rep Bryan was super friendly without being pushy was a breath of fresh air. He was super knowledgeable on explaining the process. Because we had to install a new roof it put the schedule back on installing the Solar Panels but that was expected. Magen the Project Manager kept us updated throughout the whole project. The Roofing Team was super fast but did excellent work. The whole project looks great on our house. Thank You

2 years ago

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Madelyn Passmore Idaho Falls, ID

The entire process was very smooth and professional, from the door salesman to the installation crew. They even vacuumed up their mess when they had to do some work inside. I’ve never had a crew do that for me before, it made me feel really seen as a woman. I’m excited to have a sustainable energy source and a fixed bill to cover my electricity needs. We really appreciated all the incentives the state offered to help us get started too.

2 years ago

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Shane5073 LA

My wife and I were amazed at how polite the salesman Trevor was and how he jumped through hooves to make sure we had the right product and placement for us without costing us an arm and a leg. The no out of pocket cost was truly helpful! It only been a week since the install and the installers were great. Thank you and can't wait to see the results! Sincerely, Shane & Valerie

2 years ago

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Cathy Forrest

Skeptical? I was too. In fact I didn't want panels on my roof. But, I listened,, the sales team set up the appt, I was taught about how it works. Theengineer cane out and mapped the roof. The instlwrs came and installed. Suntria handled all the communication with my local electric company. Kept me in the loop. Checked up to be sure everything was working. And I'm now saving money. Couldn't be happier. Clean, quick. Professional

2 years ago

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Breonna H. North Las Vegas, NV

Jason and Devin were absolutely fantastic! They were incredibly knowledgeable about solar power and were able to answer all of my questions. They took the time to explain the installation process to me and made sure that I understood everything. They worked quickly and efficiently, and the installation was completed in no time at all. Throughout the entire process, they were friendly, professional, and courteous. I couldn't be happier with the work they did. I would definitely recommend them to anyone looking to install solar panels. Thanks, Jason and Devin!

2 years ago

Reply from Suntria

Breonna, thank you for taking the time to leave us a review and letting us know Jason and Devin did a stellar job!

Aug. 28th, 2023

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Verified Customer

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Robert Nittler

I liked that they answered every question I had and then some were very informative was impressed

6 months ago

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Verified Customer

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Maricela Jaroch Gonzalez

The reach out and check how things are going and keep you informed during the whole process

8 months ago

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Grant Garcia

The Solar door-to-door marketing schtick is a bit much to begin with. The folks from Suntria who approached my door in Albany, OR were the worst I've experienced. When I politely asked them to leave, they were rude, verbally abusive and continued to escalate in a posturing physical manner. If the feet on the street are any reflection of this company as a whole, I would NEVER do business with Suntria. Be on the lookout

4 months ago

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Verified Customer

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Patrick Scott

Antonio is a great guy! Process was easygoing they worked around my busy schedule to get something that worked.

9 months ago

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Verified Customer

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Danielle Hoselton

I liked the explanation and diagram of how everything would be installed. I also appreciated the quick responses to questions I had.

10 months ago

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Verified Customer

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Brendan Wright

Seth was very helpful and informative and the process to get my solar panels going has been smoother than I had hoped.

11 months ago

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Verified Customer

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LaDawn Archer

Curious, prompted, and efficient, even when I wasn’t able to be as much. Never pushy or annoying. Really good experience.

1 year ago

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Verified Customer

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Shakila Kelly

Staff members very professional and upfront. They explain everything step by step and answered any concerns i may have had.

1 year ago

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Cherish

Good solar panels and last longer battery

1 month ago

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Verified Customer

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Elaine Legere

The process was fast & efficient once we decided to go solar. Zachary was very patient, answered all questions, & available when needed. Equipment was in stalled one month & turned on the next month. We love the Enphase app. It's so easy to use & monitor usage & the system. When going solar, explore the payment options. Whether it's lease, finance, or pay outright. Check the pros & cons. Meanwhile we're enjoying a lower bill than expected....and it's August. Can't wait to see the rest of the year!

1 year ago

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Verified Customer

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Frank W Reeves Piano Maintenance

The timing was impeccable . I have a gift of knowing people with true authentic good intention . Such are these guys .& what a great surprise when I found out that it is two separate systems . What a clincher for the definition of SATISFACTION . Sincerely , Frank R.

1 year ago

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Verified Customer

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Brooke Skipworth

I was very impressed with the transparency and professionalism of the team. They were able to answer every question with honesty even if the answer wasn’t to their benefit, and were not pushy or dogmatic. I am referring this company to anyone who is interested in learning more or wanting to go solar.

1 year ago

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Sharon Hendrix

We have been interested in getting solar energy for a long time but haven’t liked the look of most panels. Thank you to Suntria for providing an attractive solar panel plan. The team has been incredible to work with & the communication has been amazing. Whenever we have a question, the answer has been provided promptly!

1 year ago

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Steven Dexter Enid, OK

I enjoyed meeting and speaking with all representatives, they are very professional. Everything was explained and presented to me in a comprehensive manner. All questions were answered politely. They have exceptional social skills. Looking forward to getting the panels installed, and finally having backup power for unsure weather

2 years ago

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Donna Sundling Collinsville, OK

Trevor was on top of this project from day one. Constantly in contact and even after the start was available for questions. The whole team from sales, project manager and installation crew were knowledgeable and very friendly.

2 years ago

Reply from Suntria

Donna, thank you for the review! We will let Trevor know to keep up the good work and we are so happy to hear about your great experiance!

Oct. 11th, 2023

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Irma Barrera Waxahachie, TX

Reggie has been excellent to work with. He has excellent work ethic’s and what we like is he responds quickly. We have not seen our 1st bill from electric company yet. That is because the city inspection took a long while to get out. I’m hoping to see a low bill next cycle. So far we are happy with Suntria .

2 years ago

Reply from Suntria

Irma, thank you for the review!

Aug. 28th, 2023

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Verified Customer

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Christina Novoa

They are Amazing! Extremely happy with my results

5 months ago

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Verified Customer

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Ann Daniels

Marc is awesome. Very helpful in all aspects of the process.

8 months ago

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Verified Customer

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Amarley Kuhn

Its a nice company with good prices, would be happy to go with them for solar panels

10 months ago

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Verified Customer

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Steven Crain

Everything was done the same day everyone was very courtesy thank you all so much

11 months ago

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Verified Customer

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Jonathan Keathly

It has been a great experience from our fist meeting to installation. Everything has been smooth and on schedule!

1 year ago

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Verified Customer

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Jessica McBride

It was nice how easy the process was from the initial meeting to the approval. Everyone has been very communicative.

1 year ago

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Verified Customer

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Ashton Bain

The team was very friendly and informative as we started our solar panel adventure! Definitely recommend!

1 year ago

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Jay Newton

Stay away from solar and Suntria in particular. They expect you to be their tech support for their equipment. You can't get in touch with anyone until you get upset with them. They do not communicate what is going on with your install. You never know what's done and what's not. Then they rope you into a 25 year contract you can't possibly get out of then leave you hanging when you need support. They only communicate by text message and don't respond when you reply or ask simple questions. It's like a black hole. Info goes in, nothing comes out. If you are bent on solar, choose any other company than Suntria. They don't need to be in business.

8 months ago

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Verified Customer

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Heather Hanneman

Our meeting with Jameson was fantastic. He really knew every question before we asked it, and very relatable. We are very pleased with our experience and grateful to work with Suntria on this project.

1 year ago

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Laura Dobbins

Everyone has been so helpful and Friendly. No one was pushy or overbearing. They have kept me up to date on all that is going on and keeping me in the loop for our permit and plans!

1 year ago

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Juan Motai

Turn-key residential solar system solution. Delivered on time, no problems, no fuss. I've been around residential and commercial type electrical installations, they follow code and do a great job.

1 year ago

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Austin Miller

Brittany was a hoot!!! It was a little refreshing to get good customer service from her. She was very clear and concise, answered all the questions we had. Excited to see the savings roll in!!

1 year ago

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Hank Hochstetler

They were very knowledgeable about the company and the product they were selling and have been keeping us up to date on when they will get the installation done and have answered all of our questions

1 year ago

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Verified Customer

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Esther Hurd

Sales was believable & honest. I was told it could be up to 3 months, Start to finish in 1/2 the time. Crew on site here was efficient, Knowledgeable, clean, & respectful.. Good job!

1 year ago

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Verified Customer

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Ethan Wells

Installation was good. Unfortunately one of their staff called out the day of and had to extend Installation to another day, requiring me to take an additional day off work because they were changing out our control panel and our electric had to be turned off that day.

2 years ago

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Jason Murphy TX

Very happy with the solar panels. I had 10 panels installed on the car port. Those are great. I also had 8 panels placed on the house. The panels on the house are not producing much because they are on the north west side and under a tree. I wanted them in the south west but it would have required ungrouping them but would have been a lot better. The reason for 3 stars is the price for the system because those 8 that won’t produce as much. Also I was told that the tree would be pruned to help with production but no follow-up was done.

2 years ago

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Irma W

I am so happy that we decided to go solar. I love having this and can’t wait for the return. I definitely want to install more panels when I can. The service we received from start to finish has been pleasant and although we had to deal with delays from our HOA I’m so glad our system is up and running now.

2 years ago

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Tim Roye DeSoto, TX

I would recommend going to solar To anyone. Since March 2023, I have not paid a electric bill. It has helped me tremendously especially with being out of work. For me it was worth it.

2 years ago

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Alfred Alaniz jr Houston, TX

I won't lie most of this interaction was wonderful so far. I'm not done yet. Evan N was excellent to deal with. Unfortunately dealing with Megan made me really ponder wether or not should I just cancel the whole process. I've been waiting over two years for a company that I felt was honorable and trustworthy enough for me to feel comfortable to do business with. If you deal with Megan back out as soon as possible. My only complaint is there is no one to complain to about horrible treatment. Her words "I am the boss, there is no one to talk to other than me." Later I was able to speak with someone higher than her that was an engineer... Either he didn't care to follow through with my complaint or the right person didn't care enough. The reason for the horrible engagement with Megan was just over asking questions about a piece of paper from the utility company. To be very clear it made it seem like I was going to pay huge fees. The worst part is that she didn't even know the answers to. She just expected me to sign regardless of my questions. To be clear, the low rating is because of Megan and the inability to complain to anybody who is willing to listen. Customer service I don't know if it exists. As far as I can tell, the sales rep is the only person you can talk to. That doesn't sound like a good idea. Long term.

2 years ago

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