SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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Jorge D

Quality and service of them and their providers

5 years ago

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Anonymous

Because of the quality and customer service

5 years ago

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GM

Solid company; top of the line product; customer freindly

5 years ago

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Dave H

Super nice people. Great to work withd. very organized.

5 years ago

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krishna Gondhi

quality of the product and the best service

5 years ago

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Chris S

Great product and great customer service.

5 years ago

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Chevvie

Easy to use; problem free. Has never needed servicing

5 years ago

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Clara Garzon

Sun power has reduced my electricity bill by far!

5 years ago

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Shawn O'Hair

The process was explained and carried out perfectly

5 years ago

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PMC Tina

Quality product and great customer service

5 years ago

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Dick

Efficient service and high quality product.

5 years ago

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Rick N

Most efficient panels resulted in a smaller roof footprint

5 years ago

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damk

panels efficiency and supports (questions vs answers)

5 years ago

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My Supplier HES worked directly with Sun Power

Great product and service. Supplier was HES

5 years ago

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Susan Smith

Performance, professionalism, quality of employees.

5 years ago

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Scarfone Tommaso

ease of doing business with them. On time and on schedule

5 years ago

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Juan Avila Vista, CA

They are pretty fast and efficient no question about that

6 years ago

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Stephen Stevenson Ranch, CA

Very professional and caring always responsive

6 years ago

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The Kallok's Lake Havasu City, AZ

Very professional and trustworthy company

6 years ago

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Deanne Dawson Katy, TX

Great customer service and was of installation

6 years ago

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Gary H Lindale, TX

The performance, quality and choice of panels.

6 years ago

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M Wilson Lenexa, KS

I'm not saving quite as much as expected and temps not hitting the numbers we had planned.

6 years ago

Reply from SunPower

Hello M Wilson, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you

Jan. 7th, 2020

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Verified Customer

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Chewey San Clemente, CA

Great service great product and consistent performance

6 years ago

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nabo Lake Elsinore, CA

Within 3 months of installation I have non-functioning panels and no timeline for fixing this

6 years ago

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Paul F. Friant, CA

Great product with equally good customer support

6 years ago

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SG North Las Vegas, NV

The SunPower solar panels are working beautifully.

6 years ago

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Steven Salansky

Unable to reach a Sunpower representative to answer some questions.

6 years ago

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Robert Sica Chico, CA

After the system was up and running they didn't give any updates on how the system was preforming

6 years ago

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Greg Shingle Springs, CA

Easy and efficient process. No surprises

6 years ago

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David King Santa Rosa, CA

Longevity of the panels, software interface

6 years ago

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Janice Napier Pleasanton, CA

Quality, warranty, customer service , communication

6 years ago

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JIM

OUTSTANDING PROFESSIONALS FROM START TO FINISH

6 years ago

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Jennie Smith

HORRIBLE follow up. Install and run. The only follow up are random emails. No assessment of what was promised was delivered or not.

6 years ago

Reply from SunPower

Hello Mrs Smith, I'm sorry to hear that there has been a lack of communication. Providing excellent customer service is our main goal. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Verified Customer

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Elaine Klein

Were always professional, called to update,

6 years ago

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Mark

Maintenance free after over a year of service

6 years ago

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Kat

Excellent work very efficient. Done in a timely manner.

6 years ago

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Tom Sollebarger Sunnyvale, CA

I have had on going problems with my inverter for over one year than have not been resovled

6 years ago

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Fred Lavenski Fresno, CA

They are always there when we need them.

6 years ago

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Ian Finger Clovis, CA

They have an efficient and high quality product.

6 years ago

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Gregg S.

The system hasn't worked properly since installation 3 months ago. 4 panels have failed. Still waiting on replacement parts!

6 years ago

Reply from SunPower

Hello Gregg, I am discouraged to hear of your negative experience. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Nov. 20th, 2019

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Verified Customer

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smile with sunpower

quality product with excellent customer service

6 years ago

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No name.

Good price and seamless construction. No surprises.

6 years ago

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Solar Happy

Reliable firm however I deal with Renova

6 years ago

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Steve

Combination of excellent performance and appealing looks.

6 years ago

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Jason

Our bill has been substantially reduced, but not to the degree promised.

6 years ago

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Kelvin Valenzuela and Nelson

Great service. Great savings. Friendly and professional staff.

6 years ago

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Roy

Excellent service. They stand behind there product.

6 years ago

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Richard Radziewicz

Very pleased with product performance xxxxxxx. Xxxxxxxx

6 years ago

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Larry Edwards Las Vegas, NV

SunPower takes all tax advantages and leaves nothing for the customer.

6 years ago

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Verified Customer

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Mostly satisfied

I have had great service from the beginning until the last few days.

6 years ago

SunPower Reviews