SunPower: Read 4,360 User Reviews From Real Homeowners

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Henry Staten Island, NY

Love the ease of installation and the time it took to get me up and running

5 years ago

Reply from SunPower

Thanks for choosing SunPower, Henry.

Jan. 22nd, 2019

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RB Cupertino, CA

A+ Pro experience end to end - from Sales to contract to install.

5 years ago

Reply from SunPower

Thank you, RB!

Jan. 14th, 2019

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Nicolas Abrams Petaluma, CA

Everyone I dealt with at Sunpower were professional and helpful.

5 years ago

Reply from SunPower

Thanks, Nicolas!

Jan. 14th, 2019

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Peter

Professionalism, honesty, sincere people. Panels are a great value.

5 years ago

Reply from SunPower

Thanks, Peter, for choosing SunPower!

Dec. 31st, 2018

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Angel New Britain, CT

Reliable, good communication, easy process and friendly staff.

6 years ago

Reply from SunPower

Thank for choosing SunPower, Angel!

Dec. 31st, 2018

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Jeanette Ansonia, CT

Did a very professional job great clean up and workers very polite

6 years ago

Reply from SunPower

Thank you, Jeanette!

Jan. 2nd, 2019

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BRUCE BIANCO

WORST COMPANY ALL PHONE CALLS SENT TO THE PHILIPPINES DO NOT RETURN CALLS PRODUCT DOES NOT PUT OUT AS PROMISED WORST CUSTOMER SERVICE THEY DO NOTHING TO RESOLVE PROBLEMS

6 years ago

Reply from SunPower

Hi Bruce, We're sorry to hear that your expectations are not being met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback. Best regards, Hillary

Oct. 9th, 2018

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Shawna San Gabriel, CA

The company sales was not professionally train. Limited English skill. I called to their manager in Rosemead office and she also was not helpful. So i switch to other dealer.

6 years ago

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Kelly Musgrave Pittsburg, CA

Best solar panels and warranty! Very clean looking installation.

7 years ago

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bill hupp Bakersfield, CA

after 4 years was told my system was not under warranty for the 20 years like d by installers and company. had a panel shatter on inside, would not cover.

7 years ago

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Werner Strohmaier Annandale, NJ

I have a Sunpower system about 5 years old. The local dealers don't want to come out and look at it. Sunpower won't help. So the warranty is useless as is the system.

8 years ago

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Patti Crawford Appleton, WI

I found them to be honest, respectful and confident in their ability to help me.

2 years ago

Reply from SunPower

Patti, thanks for the review! We love hearing feedback like this. It's always nice to hear how our team is doing.

Jun. 22nd, 2022

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Jimmy tang Rancho Cordova, CA

This is a great company had them come out give me an estimate for solar for my house they on time an professional .

3 years ago

Reply from SunPower

Jimmy, we were pleased to provide you with a professional and timely estimate for your home. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Ray Carrington

Wish i had knew they would not come to service my system before 30 days.

5 months ago Edited July 12, 2024

Reply from SunPower

Hi Ray, we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.

Jul. 13th, 2024

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Verified Customer

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Diana Horne Lake Elsinore, CA

I just got a more than $700 electric bill for this last year!!!

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Nov. 23rd, 2022

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Verified Customer

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Michael Stone New Port Richey, FL

They give No support to helping the user understand their app

2 years ago

Reply from SunPower

Michael, we are sorry to read you are having issues with the app. I have created a case on your behalf and you should be hearing from an Executive Support Specialist once they are able to review your case and system to assist you further with your app and system. We look forward to speaking with you and appreciate the feedback. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Matt Austin, TX

Very easy to work with, professional. Very smooth and on time finish.

3 years ago

Reply from SunPower

Matt, we are so glad your experience with SunPower was smooth and professional. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Cecilia Obi Stockton, CA

Because the panel did not produce what was promised

3 years ago

Reply from SunPower

Hi Cecilia, thank you for your feedback and I’m sorry to hear that your expectations have not been met. When you have a moment, please send us a private message with your contact details so that we may assist you further.

May. 5th, 2021

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Shabbir Staten Island, NY

very efficient and good working crew ,work done in time

1 year ago

Reply from SunPower

Shabbir, it is wonderful to read your review and your feedback is greatly appreciated. We're happy to know that you had an amicable experience. Thank you for helping us change the way our world is powered!

Jul. 31st, 2023

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Walter

I'm getting great results from my solar panels!

1 year ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Robert Brooklyn, NY

Everything ran smoothly with plenty of updates

1 year ago

Reply from SunPower

Robert, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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JF Lacasse Houston, TX

great service. Clean work. Friendly staff.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Mark Bisceglia

Solar consultant and installation team were great

1 year ago

Reply from SunPower

We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Sergio

great service! saving $$$ from previous service

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Sergio. Thank you for helping us change the way our world is powered!

Jul. 21st, 2023

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Duane

The team and the process was well organized.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 20th, 2023

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Mike Brossi Framingham, MA

all went well from installation to turning it on

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 20th, 2023

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Marta Dusek

Superior product and quality customer service!

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 19th, 2023

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Jim Ohio, IL

Poor communication no final walk through. Probably would not do this if I had it to do over!!

1 year ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 5th, 2023

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Rodney Belvidere, IL

money saved with sunpower installer were great

1 year ago

Reply from SunPower

Rodney, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 21st, 2023

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becky c Brooklyn, NY

Very informative process. Well organized. I have no complaints. Smooth process.

1 year ago

Reply from SunPower

Hi Becky, thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 15th, 2023

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Steve New York, NY

Everything works as advertised. No complaints

1 year ago

Reply from SunPower

Hi Steve, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 14th, 2023

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Bill Crowell Cotati, CA

The best app that tells solar and electricity used in house

1 year ago

Reply from SunPower

We appreciate the positive feedback. Providing our customers with the best service possible is always a pleasure and a goal.

Jun. 14th, 2023

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Keturah

Great service and professional from start to finish

1 year ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Duane G. San Antonio, TX

I like how my electric bill has dramatically decreased.

1 year ago

Reply from SunPower

Hi Duane, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

May. 23rd, 2023

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Verified Customer

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Jamie Hemet, CA

Great product and great service. Thank you

1 year ago

Reply from SunPower

You're welcome, Jamie! We are so happy to know that you are enjoying the system and service. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Giovanni G Bergenfield, NJ

Competitive price with excellent equipment and service

1 year ago

Reply from SunPower

We are happy that the system and service have met your expectations, Giovanni. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Angela Lake Isabella, CA

I thought it ran well I did not dislike anything about it

1 year ago

Reply from SunPower

We appreciate the review and glad to read that you are enjoying your system, Angela. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Keith Hollon

Very organized process with good communication skills

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Apr. 28th, 2023

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Verified Customer

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Richard Haller Corning, CA

aes was great, they did a good job of the sale .

1 year ago

Reply from SunPower

We appreciate you sharing your wonderful experience, Richard. Thank you for helping us change the way our world is powered!

Apr. 20th, 2023

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Verified Customer

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Rick Gornall Port Charlotte, FL

It works great - very few problems- really helps out with the elec. bill

1 year ago

Reply from SunPower

Rick, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Apr. 19th, 2023

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Verified Customer

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David Breen Vacaville, CA

Great people to work with. Love the savings

1 year ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Apr. 19th, 2023

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Verified Customer

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Steve

System works fine. Electric bill at about zero dollars per year.

1 year ago

Reply from SunPower

We are happy to read that you are enjoying your system and savings, Steve. Thank you for helping us change the way our world is powered!

Apr. 14th, 2023

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Verified Customer

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Joe Kautsky Buckeye, AZ

Was a very dependable company to work with

1 year ago

Reply from SunPower

Joe, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Apr. 12th, 2023

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Verified Customer

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Joshua

Great experience with Renova Energy Staff. Professional.

1 year ago

Reply from SunPower

We are happy to read that your experience was exceptional, Joshua. Thank you for helping us change the way our world is powered!

Apr. 10th, 2023

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Verified Customer

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Robin Dailey Omaha, NE

Entire process through install was very easy

1 year ago

Reply from SunPower

Robin, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Apr. 7th, 2023

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Verified Customer

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Stephen Scalzo Peabody, MA

The technology is very good. The product is excellent.

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Stephen. Thank you for helping us change the way our world is powered!

Apr. 6th, 2023

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Verified Customer

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Eladio Victoria Brookfield, CT

Panels are working, look good and save money.

1 year ago

Reply from SunPower

We appreciate you sharing your experience and solar savings, Eladio. Thank you for helping us change the way our world is powered!

Mar. 29th, 2023

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Verified Customer

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Robert Minooka, IL

Great product tremendous installation Always there to help

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Robert. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Verified Customer

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Tonya Hunter Queen Creek, AZ

Great job. SystemWorks well. Good value.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Mar. 16th, 2023

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Verified Customer

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Kelvin L Clovis, CA

The system is very reliable and efficient! Love it.

1 year ago

Reply from SunPower

Hi, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Mar. 16th, 2023

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