SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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Marlon Oakdale, CA

Good follow through form customer service. It is a great product. It is simple.

3 years ago

Reply from SunPower

Thanks for taking the time to post a review for us, Marlon. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Dec. 17th, 2021

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Verified Customer

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Diana Larsen

It has helped me save energy which helps the planet and my bill.

3 years ago Edited January 10, 2024

Reply from SunPower

We sincerely the feedback and review, Diana. Thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Greg Fowler Bakersfield, CA

The employees we worked with are courteous and knowledgeable

3 years ago

Reply from SunPower

We are so delighted to hear about your experience, Greg. Let us know if you have any questions or concerns. Thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Scott moore Mohawk, NY

Any issues we had along the way were takin care of immediately.

3 years ago

Reply from SunPower

That is wonderful to read, Scott. Thank you so much for taking the time to leave this review and for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Michael Daniel Lemoore, CA

Great customer service and a amazing system. Always there when you need them

4 years ago

Reply from SunPower

Hi Micheal, we are delighted to see you satisfied with our service and product. Thank you for the kind words it brought us joy reading your feedback. Please don't hesitate to reach out if there is anything we can assist with in the future. Our team is always ready to help.

Nov. 29th, 2021

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Verified Customer

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Jeff Sobczak Elk Grove Village, IL

Zero problems or glitches. Working perfectly since being install

4 years ago

Reply from SunPower

Hi Jeff, thanks for posting a review. We are happy to see that you're enjoying your system. Feel free to contact our support team if there are any inquiries we can help you out with it later on.

Nov. 29th, 2021

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Verified Customer

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Jay Greenblatt Merrick, NY

Great service and support. We simply had a great experience with this company

4 years ago

Reply from SunPower

Hi Jay, thanks for the feedback. We pride ourselves on the service and support we provide to our customers. It's great to see that you had a wonderful experience with it. Please don't hesitate to reach out for further assistance on anything in the future.

Nov. 29th, 2021

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Verified Customer

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John Huynh Nguyen Fountain Valley, CA

professional, pro-active, commitment, friendly manner, care about customer.

4 years ago

Reply from SunPower

Hi John, thanks for posting a review. We are delighted to see that you had such an amazing experience with us. Please contact us if there are any questions or concerns we can address in the future.

Nov. 29th, 2021

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Verified Customer

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J. Robert Chang Burlingame, CA

Well organized workflow with highly attentive project manager.

4 years ago

Reply from SunPower

Hi Robert, thank you for the kind words. We hope you enjoy your system and save lots of money. Please reach out to us if there is anything we can help you with in the future. Thanks again!

Nov. 22nd, 2021

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Verified Customer

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Angel Jose Concepcion

Excellent panel, excellent service, good communication

4 years ago Edited January 10, 2024

Reply from SunPower

Hi Angel, thanks for leaving a review. We are happy to see that you had a great experience with the installer and your system is set up. Please contact us anytime if there is anything we can help you with in the future.

Nov. 22nd, 2021

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Verified Customer

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Rolando San Diego, CA

Every time I call for support, they give me an answer right away. They have done a great job.

4 years ago

Reply from SunPower

Rolando, we are so honored to support you! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out in the future with any further questions that may arise or any additional feedback.

Nov. 16th, 2021

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Verified Customer

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Rhonda Bakersfield, CA

Gina, the rep was excellent. She was really knowledgeable and available.

4 years ago

Reply from SunPower

We are delighted that Gina was able to provide you with a positive experience, Rhonda. Thank you for helping us change the way our world is powered! Please reach out to us in the future with any questions you may have.

Nov. 16th, 2021

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Verified Customer

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Jason Schneider Suisun City, CA

Quick responses knowledgeable staff. However after several months even over sizing my system I'm still receiving a large electric bill.

4 years ago

Reply from SunPower

Thanks for the feedback, Jason. We are sorry to hear that the system is not delivering the results based on your expectations. Please private message us your account details. We'd like to look further into this matter.

Nov. 8th, 2021

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Verified Customer

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Sarah A Enzenbacher Laurens, SC

Easy to use and informative. Team was professional and knowledgeable

4 years ago

Reply from SunPower

Thanks for the positive feedback, Sarah. We are glad to see that your experience with the team was great. Please reach out to us if there's anything we can help you with in the future. Thanks again!

Nov. 8th, 2021

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Verified Customer

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Laura Giglio Tracy, CA

The entire process went smoothly. We were able to get the system installed without any issues

4 years ago

Reply from SunPower

Hi Laura, we are happy to hear that the process to get your system installed went flawlessly. We appreciate the nice words it means a lot to us, Don't hesitate to contact us for anything we can assist you with. Thanks again!

Nov. 8th, 2021

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Verified Customer

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Carrick Williams San Marcos, CA

The solar system is very efficient and the storage system works wonderfully.

4 years ago

Reply from SunPower

Hi Carrick, thanks for the positive feedback. It is good to see that you are enjoying the storage system. Please reach out to us if any issues or questions in the future.

Nov. 1st, 2021

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Verified Customer

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Loc Nguyen Milpitas, CA

Professional, knowledgeable agents and installation crew members

4 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us, Loc. We are delighted to see that you are satisfied with the service from the technicians. Feel free to reach out to us if you have any needs in the future.

Nov. 1st, 2021

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Verified Customer

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Nicholas J Green Fountain, CO

Works great I pay only 10 to 15 dollars a month for my electric bill now

4 years ago

Reply from SunPower

Nicholas, congratulations on your new electric bill rates; we are always delighted to hear of SunPower system owner's savings. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Gary Jensen Dammeron Valley, UT

the panels are very high tech and any need for service is handled quickly

4 years ago

Reply from SunPower

Gary, we are so glad that our SunPower panels meet your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Allan Clark Phoenix, AZ

No issues with anything so far. Everything has gone as advertised.

4 years ago

Reply from SunPower

We are thrilled that your SunPower system is working to your expectations! Please reach out to us with any questions you may ever have, Allen. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Gary Perreira Bakersfield, CA

They were very friendly over the phone and in person, great customer service.

4 years ago

Reply from SunPower

We are so pleased we could provide you with friendly customer service! Please reach out in the future with any further questions that may arise, Gary. Thank you!

Oct. 25th, 2021

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Verified Customer

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Paul H Mantz Coplay, PA

They worked hard to make things easy to fill out all the forms

4 years ago

Reply from SunPower

We are delighted to be of service, Paul. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Rod Ruegsegger Linden, CA

Great customer service. Always got back to me in a timely matter.

4 years ago

Reply from SunPower

Rod, we are so glad to have the chance to serve you. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Tatyana Bakersfield, CA

Easy to deal with. Fast response. Highly knowledgeable team.

4 years ago

Reply from SunPower

Thank you for the kind words, Tatyana. We are glad to see that you had a great experience with our team getting your inquiry taken care of. Please reach out to us again if there are any issues or questions you have in the future.

Oct. 20th, 2021

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Verified Customer

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Tom Shepard Clovis, CA

Great Company, Great People. Will continue to refer to friends.

4 years ago

Reply from SunPower

Thanks for taking the time out and leaving us a review. We are delighted to see you had a wonderful experience with us. Thanks again for referring your friends to us. Please feel free to reach out to us if you ever have any issues or questions regarding your system.

Oct. 20th, 2021

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Verified Customer

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John Tallman Granite Bay, CA

Love the integrated system. Installer was great, clean and quick.

4 years ago

Reply from SunPower

We appreciate the great feedback, John. It is good to see that you are loving the new system and the installer did a wonderful job. Let us know if you need anything from us in the future. Thank you!

Oct. 20th, 2021

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Verified Customer

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Ted Fong Pleasanton, CA

responsive and efficient in completing installation and initiating service

4 years ago

Reply from SunPower

Hi Ted, we are so thrilled with your review. It is always nice to read about an efficient install. Thank you for choosing SunPower, and helping us change the way the world is powered.

Oct. 20th, 2021

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Verified Customer

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Jerry Pritchard Austin, TX

Product works great! This is still very early though, please survey in a year.

4 years ago

Reply from SunPower

Thank you, Jerry! We look forward to another wonderful review in the future. We are here to help answer any questions you have. Thanks again for choosing SunPower!

Oct. 12th, 2021

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Verified Customer

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Randy Young Grants Pass, OR

Excellent product and True South was an amazing company for installation

4 years ago

Reply from SunPower

Glad to see your install exceeded expectations, Randy! We are always here to help, don't hesitate to reach out with any questions down the road. Thank you.

Oct. 12th, 2021

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Verified Customer

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Michel Baudry Irvine, CA

Excellent experience with SunPower personnel. Excellent service.

4 years ago

Reply from SunPower

Hi Michel, we appreciate you taking the time out to leave this stellar review. We strive to provide excellent service and hope you reach out in the future next time you have a question or require assistance. Thanks again!

Oct. 12th, 2021

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Verified Customer

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Kitty Irvine, CA

The sales I am working with is super, she has take care everything for me

4 years ago

Reply from SunPower

Thanks for the feedback! We are glad that you received great customer care from our Sales team. Please contact us if you have any questions or concerns in the future.

Oct. 11th, 2021

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Verified Customer

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Anonymous San Diego, CA

It's brand new, it's only two months old, but it looks like it's very good.

4 years ago

Reply from SunPower

We’re so glad you’re enjoying your SunPower system! Thanks for helping us change how our world is powered!

Oct. 22nd, 2021

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Verified Customer

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John W Los Angeles, CA

Easy install, no complications. My electricity bill is now zero.

4 years ago

Reply from SunPower

John, we are glad your install went smoothly! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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Verified Customer

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Johnnie/Gaylene Call Lake Havasu City, AZ

From the sales person to the installers the process was as promised.

4 years ago

Reply from SunPower

We are so pleased that everything went as expected! We sincerely appreciate the feedback. Thanks for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Rebecca Avila San Jose, CA

They have been on top of things without me left hanging. Communication is great

4 years ago

Reply from SunPower

Rebecca, we are so happy that we could serve you! We strive to be responsive and glad that you had a great experience.

Oct. 25th, 2021

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Frank Ellington, CT

They know the answer to my questions. It is very smooth because it works.

4 years ago

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Alejandrina Chula Vista, CA

It's been great. Every time I call, I get answers to my questions. They do what they promise.

4 years ago

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Verified Customer

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Timothy Madera, CA

Everybody has been very responsive. It has been very smooth getting it set up.

4 years ago

Reply from SunPower

That is fantastic to hear, Timothy. Thank you for the great review and feedback, and most importantly for helping change the way our world is powered!

Nov. 16th, 2021

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Verified Customer

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Randall mcclaskey Lake Havasu City, AZ

I was very satisfied with the install and personnel I have dealt with so far.

4 years ago

Reply from SunPower

So happy to hear that, Randall. We are always striving to satisfy our clients' needs, and love to have that confirmed in reviews such as yours! Thanks for helping us change how our world is powered!

Oct. 14th, 2021

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Verified Customer

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Johana Scott Woodland, CA

Customer service is fantastic . They respond to any and all questions quickly.

4 years ago

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Kevin Jones Berryton, KS

Great product and value for the money. I like not having to worry about it!

4 years ago

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Mark McKenna Lake Havasu City, AZ

Everything has been perfect never any issues from start to making electricity

4 years ago

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Mark Davis Georgetown, TX

Prompt, professional, and lived up to all of their commitments

4 years ago

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ERICK WANDERA Fairfield, CA

Install was in late June and so far, everything is working out as promised!!

4 years ago

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Verified Customer

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Samuel Epstein Miller Place, NY

Professional, responsive, honorable. What more could you ask from a contractor?

4 years ago

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Virendra Pancholy Wheeling, IL

Wonderful company and Professional persons are working with them

4 years ago

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Anush Livermore, CA

Very Prompt and the warranty is what drew me on. Fantastic Customer Service

4 years ago

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Clara Posey Manteca, CA

Helpful keep me informed good service answer all my questions

4 years ago

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David Wright Ojai, CA

Everything was taken care of really fast and relieably and on time.

4 years ago

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Verified Customer

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terry Rising Pahrump, NV

The solar panels are doing what I expect, saving us electricity every month.

4 years ago

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