SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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Kevin Westover San Diego, CA

Everything works as expected and tech support when needed is quickly availalble.

3 years ago

Reply from SunPower

Kevin, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Nov. 23rd, 2022

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Verified Customer

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John W Jeromin Lahaina, HI

They seem to be working and a good product, just had them installed so it is early to tell.

3 years ago

Reply from SunPower

We are so happy to hear of your satisfaction with our products. Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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Verified Customer

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Javier Murillo Lake Elsinore, CA

They were great to work with, explained everything to me thoroughly from start to finish.

3 years ago

Reply from SunPower

We are thrilled that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Nov. 17th, 2022

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Verified Customer

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Kelly Capobianco Oneco, CT

Employees were all very nice and knowledgeable. Response time to inquiries was good.

3 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Kelly. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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Verified Customer

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John Fontana, CA

I saw your guys' advertisement on your website, so we picked SunPower. Installation went great.

3 years ago

Reply from SunPower

It's a pleasure to see your satisfaction with your installation experience. Please reach out to us in the future with any questions you may have. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Nov. 16th, 2022

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Verified Customer

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Arsonia Brooklyn, NY

I've had no issues with the equipment. Everything runs very smoothly and efficiently.

3 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Verified Customer

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Mahvash Azhir San Diego, CA

Happy with the quality of solar panels and the performance of the system installed.

3 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Nov. 10th, 2022

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Verified Customer

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Joselito Fairfield, CA

Savings nice installations,representative are explaining us the details of the product and loan

3 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Nov. 3rd, 2022

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Verified Customer

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Maria Santos Fresno, CA

I have experienced great customer service from day one. The process was easy and hassle free.

3 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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John San Pedro, CA

Good customer service. Good installation crewmen and they were able to answer all questions

3 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Michael Kiefer Chula Vista, CA

State of the art technology. My first electric bill reflects how powerful the panels are.

3 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Charles Atherton Surprise, AZ

Haven't had any issues with my system. One time I called they took care of my concern.

3 years ago

Reply from SunPower

It’s terrific to hear that you've experienced helpful assistance. Let us know if there is anything in the future we can assist you with. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Andrew Ptak Highlands, NJ

Highest rating on panels. Maintenance was needed, they notified me, and quickly fixed.

3 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Verified Customer

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Peter Robinson West Hartford, CT

System works as advertised. In fact, higher output than expected. App is easy to use.

3 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 20th, 2022

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Verified Customer

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Robert W Flack Quakertown, PA

SunPower Was on time with installation and so far everything seems to be working OK

3 years ago

Reply from SunPower

Hi Robert, we're ecstatic that your SunPower system is meeting your expectations. Thank you for sharing your experience.

Oct. 20th, 2022

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Verified Customer

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John Catskill, NY

Installation was smooth and fast. It seems to be very well done and very reliable.

3 years ago

Reply from SunPower

John, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Earl Bangor, CA

Customer support I found to be a little lacking. The solar panels are great. The inverter is not so great. They've already replaced it once.

3 years ago

Reply from SunPower

We are sorry to hear of your experience. If you have any concerns in the future, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution.

Oct. 19th, 2022

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Verified Customer

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Jennings Clarkdale, AZ

We've had no problems with anything. They were very supportive and explained it all very well.

3 years ago

Reply from SunPower

Jennings, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Alberto Caceres Oxnard, CA

It's being 2 years since the system was installed, so far the system has worked as expected!

3 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Desmond McLeod Brooklyn, NY

From start to finish, excellent customer service. Updates on all stages and great feedback.

3 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding customer service. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 13th, 2022

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Verified Customer

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Brad K Bergman San Diego, CA

It has drastically reduced my energy bill and has worked exactly as Sunpower sales had told me.

3 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Robert Joseph Palmdale, CA

Loved the quick installation and system activation. Communication with Sales left much to be desired and monitoring app does not work as advertised.

3 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. Your feedback is essential to us in improving our services. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Verified Customer

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Dale B Schenectady, NY

Kind customer service experts. Excellent financing offer. Made the process stress free.

3 years ago

Reply from SunPower

We are so pleased that you have a stress free experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 6th, 2022

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Verified Customer

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Corey Mokena, IL

Panels work great, and I don't have to worry about one panel being shaded bringing the others down.

3 years ago

Reply from SunPower

Hi Corey, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Oct. 6th, 2022

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Verified Customer

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Koena Tapscott Lake Havasu City, AZ

Very professional, super knowledgeable, installation was great with a very attractive product.

3 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 6th, 2022

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Verified Customer

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Troy Prezioso Durand, IL

Our original case was closed when our whole complaint was not addressed. We should not be charged $300 when the whole complaint and main complaint was not addressed. Very shady operation.

3 years ago

Reply from SunPower

Troy, we appreciate you bringing this to our attention and are actively looking into it. We have created a case on your behalf and escalated it to our Executive Support Specialist Team for review. Once your case has been reviewed a representative will be assigned to reach out. We look forward to talking to you.

Oct. 6th, 2022

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Verified Customer

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Robert Huntington Beach, CA

Quality equipment. They installed the pannels and the box and everything was great.

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Robert. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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David

It runs smoothly. The only problem with install was they broke one of my rain gutters. Quality panels.

3 years ago

Reply from SunPower

Thank you for the feedback David and we apologize for any inconveniences that may have occurred. Please e-mail us at customersuccess@sunpowercorp.com or send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Sam Henderson, NV

Sometimes I don't understand the answers I got from the sales rep. They were very efficient. So far it's run perfectly.

3 years ago

Reply from SunPower

Glad to read your system to meeting your expectations, Sam. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Anthony J Oceanside, NY

The salesperson was very knowledgeable and took time to go through the steps of the process.

3 years ago

Reply from SunPower

We appreciate you letting us know how your sales rep did. We're glad to hear that you received great service, Anthony J. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Verified Customer

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Jesse

It produces more power than I used and I haven't paid an electric bill in months. It went well.

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Jesse. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Charles Santa Maria, CA

They've installed it and it's been operating for over a year now. We haven't any problems with it.

3 years ago

Reply from SunPower

We're delighted to hear it! Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Sep. 28th, 2022

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Verified Customer

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Laurie Phoenix, AZ

They were responsive, they answered every question, they were honest. Technology seems better.

3 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

Sep. 28th, 2022

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Verified Customer

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Sabrina Vallejo, CA

It works fine they do a good job. Some of their customer support don't know what's going on.

3 years ago

Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Bill Portola Valley, CA

They were responsive when I called about getting my incentives, they were very proactive.

3 years ago

Reply from SunPower

We are thrilled to hear about your SunPower experience. If there is a inquiry that we can assist with in the future, please contact us. Thanks!

Sep. 28th, 2022

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Verified Customer

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Kasey Fairfax Port Orchard, WA

They installed two systems on two homes for us. Always did really good work and followup.

3 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Elizabeth Sylvia Branford, CT

Company was responsive, everything happened on schedule, system operating perfectly so far.

3 years ago

Reply from SunPower

Elizabeth, we appreciate you taking the time to share your feedback with us. It is great to hear that you received exceptional service.

Sep. 9th, 2022

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Verified Customer

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Clive South Plainfield, NJ

So far so good. Very happy with current electric charges. Very happy with decision to go solar.

3 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Verified Customer

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Christopher Gomez Brooklyn, NY

Possibly one of the best investments I've ever made in my life everything just runs great

3 years ago

Reply from SunPower

Christopher, we appreciate your review and are delighted to read our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Chuck Neal Huntington Beach, CA

They work as promised. My electric bill is less and the energy generated is clean

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Chuck. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Drew Kirchert Madera, CA

Overall they were good. I had to call several times to get touch up painting done after monitoring box was installed.

3 years ago

Reply from SunPower

Drew, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 9th, 2022

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Verified Customer

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Charles Amagansett, NY

Customer service is terrible - they have been upgrading their app for over a month and rarely answer my emails and on the rare occasion that they do, it is with some nonsense that everything is wonderful

3 years ago

Reply from SunPower

We are sorry to hear your expectations are not being met. We want to assign you an Executive Support Specialist to investigate your issue and reach out to assist in remedying this situation. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We look forward to hearing from you.

Sep. 9th, 2022

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Verified Customer

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David Kleinman Los Angeles, CA

The panels are producing enough that we do not have a true-up at the end of each year.

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product is continuing to meet your expectations, David. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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Bill Nicholson Oregon, IL

hey have good service ,l will recommend this company to any one who is looking for solar

3 years ago

Reply from SunPower

Bill, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 1st, 2022

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Verified Customer

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Lynn Alan Norris Arlington, TX

Looks good on roof and inside garage. Doesn't have conduits on display like other solR companies

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Lynn. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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KThacker Alhambra, CA

Great sales person who answered all questions with specificity, fast install, great financing rate.

3 years ago

Reply from SunPower

We appreciate you letting us know how our team did. We're glad to hear that you received great service, KThacker. Thanks for helping us change how our world is powered.

Aug. 25th, 2022

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Verified Customer

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Paul Richard Fuhrmann

Due to the pandemic my experience was not as smooth as it should have been. Long wait time for permitting. There were extra visits to review placement of battery and panel since the original meeting was remote.

3 years ago Edited January 10, 2024

Reply from SunPower

Paul, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 25th, 2022

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Verified Customer

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Mike Kern Sunnyvale, CA

The app is easy to navigate and has all the information needed to use the system.

3 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Mike. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 18th, 2022

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Verified Customer

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D Lakewood, CA

They did what they said they were going to do very efficient and receptive to phone contacts

3 years ago

Reply from SunPower

D, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 18th, 2022

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Verified Customer

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Sharon M. Chaffin El Cajon, CA

So convenient to have the Sun Power app on my phone to check our energy production any time.,

3 years ago

Reply from SunPower

We aim to please and are delighted that we have met your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered

Aug. 18th, 2022

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