Sungevity: Read 1,994 User Reviews From Real Homeowners

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Verified Customer

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Antonio Garcia San Diego, CA

Some guy was walking around and he offered this service to me. They have great customer service. The installation process was smooth, they let me know of what would happen every step of the way. It was just excellent. They are going to save me half of my bill on electricity.

6 years ago

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Verified Customer

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Ann Ramos-Desrosiers

I looked at the prices of different companies and found the one that would let me get more panels on my roof. I wanted to reduce my energy bills, so I went with Sungevity. Everyone was great, from the sales person, to the project manager, and even the installers. It was a great experience. The panels are now up in my house, mostly towards the back of it. They are not as low lying as I thought they would be, but they're fine.

6 years ago

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Deborah Holcomb Los Angeles, CA

I can't quite remember if it was the panels or the company that convinced me of going with Sungevity. I just remember them being the first ones to call me and the nicest ones too. The other companies were just unacceptable. Originally their customer service was absolutely excellent. I had nothing but good things to say about them. After the installation though I had a few follow up questions but it turned out that the person I was dealing with had just left the company. No one would tell me why. The installation itself was very smooth and just wonderful. Everything seems to be working fine.

6 years ago

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Verified Customer

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Frank Orson Lafayette, CA

We talked with a lot of companies and they were the more flexible one when it came to what I wanted. We had some communication problems with them for a little while, but once things got started installation was pretty smooth. It was all pretty quick except for the final adjustments, those took a long time. It has been operating for a little over a month or so. My only suggestion for anyone going with Sungevity is to hold off on the payments until the work is actually completed.

6 years ago

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Verified Customer

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Andrew Preston

I looked at a lot of companies and just connected with a representative from Sungevity. They came in and did the installation very quickly. There was no problem at all. They are also good at answering any question I might have. It is hard to say whether or not it's working right though.

6 years ago

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Robert Robbins Walnut Creek, CA

I chose them based on the research that I had done. The installation went very well. The panels haven't been on the roof for more than 2 months so it's a little premature to say how it's going to be, but so far it has been working fine. Customer support is ok in the sense that they do respond but I wish they would have given us some more instructions on how the solar works and how to monitor it.

6 years ago

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Verified Customer

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Doug Long Beach, CA

So far, the whole system has worked okay. The consultants we spoke to were very good, and I honestly thought it was the right company based on their presentations and information. I just think they're a very good and professional company.

7 years ago

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Verified Customer

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Jeff Hesperia, CA

Dealing with them was pretty nice and fantastic. They answered all my questions and emails very quickly, and gave me all the information I need. The guys were just friendly professional and very personal. Regarding the system, so far, it's been fantastic! The process was very smooth and quick.

7 years ago

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Judy Menifee, CA

We're satisfied with the installation process. The technicians were very professional, and they did a really good job as well. They cleaned up after themselves, at least for the most part, and got the job done. However, I do have to say that we spoke to a pretty pushy consultant.

7 years ago

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Verified Customer

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Lucy Corona, CA

They did a good job installing the system at our home, and I was satisfied with that. Plus, they were cheaper than other companies, so that was a big factor in deciding to go with them. The only thing I didn't like is that they gave me a 25-year guarantee, but they didn't give me an option to buy it. Besides that, it's worked out pretty well, and I even recommended it already!

7 years ago

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Verified Customer

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Maria Cathedral City, CA

I chose Horizon Solar because they gave us good information about how it was going to work and how I would save money from my electricity bill. So far, they've offered a good customer support, so now We're going to see if it's really worth it.

7 years ago

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Verified Customer

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Robert Hesperia, CA

We had no problems with their consultant; he was very helpful. I wasn't there when they installed it, but they didn't charge a fee for that, and considering the system works well, I'd say everything went well. I also think they offered us a good deal, so I've had a good experience dealing with them so far.

7 years ago

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Verified Customer

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Noel Perris, CA

Horizon Solar was actually the first company to come by and offer us to go solar, and so far, it's been a very positive experience. They were there throughout the entire process, and we were actually very satisfied with how quick they installed the whole system. It only took them a week.

7 years ago

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Verified Customer

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Lisa Winchester, CA

It's worked out really well! The system is pretty efficient, and the representatives I spoke to were knowledgeable. It also looks like they got the right amount of solar panels, so they've got good estimating skills. Plus, they offered the right pricing structure for me, so overall, I've been very satisfied with their service.

7 years ago

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Verified Customer

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Greg Palmer West Hartford, CT

We still haven't decided for a company because my wife and I have different priorities right now, but the information was great! We couldn't have been happier with the representative's knowledge and offer. Actually, the reason we looked into them was because they were one of the highest rated companies providing solar energy in our area.

7 years ago

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Verified Customer

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Nilesh Mistry Hayward, CA

As far as the consultant, they were knowledgeable, very helpful and returned my calls very promptly. However, Sungevity made a few mistakes regarding the rules and regulations of the system, so I was not very happy about that. On top of that, the Project Management Team didn't answer my questions in a timely manner. Now, more and more people are questioning the company because of the news that came out yesterday.

7 years ago

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Verified Customer

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T.S. Bay Shore, NY

I researched several solar companies and I found that Sungevity offered technology that was superior to the others, the pricing was competitive and the customer reviews were excellent. The entire process was very good, starting with the Solar Consultant. The only thing I can say is that I saved money, even when it snowed.

7 years ago

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Verified Customer

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DD Solvang, CA

We had an open and honest communication with the Solar Consultant and that just made it a great experience. I was very satisfied with the installers, and although I've only had the system for 3 months, everything has been good. There was no pressure at all.

7 years ago

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Verified Customer

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Timothy Cobb San Diego, CA

Their Management Team made sure I was well informed throughout the entire process and also provided a warranty that no other company offered.. Everything was installed in one day. I'm very pleased with the results in the last couple of months. All I can say is that I definitely would recommend them.

7 years ago

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Verified Customer

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Carol Kaiser Toms River, NJ

After reading reviews from other solar companies, we saw that Sungevity had a lot of good feedback. I really can't complain about them because they handled everything very well. They installation crew didn't make a mess and they were very prompt. Everybody was very nice and accommodating. I'd highly recommend them to anybody!

7 years ago

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Verified Customer

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Michael Conlon Bridgeton, NJ

I think that Sungevity was the best decision I made in a long time regarding my energy needs. They offered me a deal I really couldn't refuse and everything was excellent from that point on. They really made a paint for it! I would highly recommend them.

7 years ago

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Verified Customer

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Rosalind Little Windsor Mill, MD

Unlike other companies, they weren't pushy, and if I had questions about anything, I knew I could call them. There's no dumb question, they were just very easy to work with. They consulted me first before taking any decisions when it came to installing. It was just a great experience.

7 years ago

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Verified Customer

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Lori Chroibak Antioch, CA

It has met my expectations and it helps the environment as well! The Project Management Team was very responsive and professional, plus the installation went very smoothly. My overall experience with them has been very positive.

7 years ago

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Verified Customer

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Matthew Sobieski Ridgecrest, CA

They did an outstanding job taking care of my needs and what I wanted from a solar system installed in my house, when other companies did not. The staff during the installation was friendly and respectful. They were one of the only companies that got back to me anytime and with a respectful manner. It's definitely been a great experience.

7 years ago

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Verified Customer

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Anusha Bhoi

One of my office colleague's told me about Sungevity and how happy he was with them. The installation was done within time and the Solar Consultant was good as well. However we were a bit confused when it came to the Project Manager because they kept assigning new managers without our consent. They also filed for bankruptcy, so we don't know if we'll be with them in the future. Besides that, their system is doing very good! It gave us the numbers we expected.

7 years ago

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Verified Customer

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Amber Santee, CA

I like that Sungevity has more of a founding with a partnership than those personally owned companies that could go out of business any moment. The consultant was great and gave us the quote right away. They installed everything very quickly and all my questions were answered. Everything just went really well!

7 years ago

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Verified Customer

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Rory Bollozos Cherry Hill, NJ

I'm very impressed with them! They inspected my roof prior to the installation, which was excellent by the way. I'm really pleased on how their project management team handled everything; they definitely helped me save a lot of money on my electrical bill.

7 years ago

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Verified Customer

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Kenneth Gregory Provincetown, MA

I can't say anything bad about them. They've been very helpful. When I had a problem they got it right away, it was just a circuit of breaker. They emailed me list of thing to do and it worked. That's the only problem I had. The system is top notch.

7 years ago

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Verified Customer

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Ana Gerard Syracuse, NY

The installation was absolutely fabulous. I'm really satisfied we've had it for 6 years now. I really like the fact that they keep track of our unit so that we're always updated on the condition what the unit is doing for us and everything. I like the fact that they're constantly keep track of the product.

7 years ago

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Verified Customer

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Leonard Cilenti Porter Ranch, CA

I researched it for a couple of weeks and I found that from top to bottom they pretty much take care of everything and I feel comfortable with them. They made it very easy and everything they promised they came through with it. I'm extremely happy.

7 years ago

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Verified Customer

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Okokon Bronx, NY

My wish is that you could use more panels that can generate more electricity than what they have right now because I would really like to offset my electricity a hundred percent. I'm pretty satisfy with the service and I'm saving money on my electricity.

7 years ago

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Verified Customer

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Robert Williams New Windsor, NY

I'm very impressed with the energy saving that I'm receiving and the optimization of the equipment. Everything works well and we've been even gone over and above what was predicted the energy savings. I'm very very impressed with the service and I'm very pleased with the energy savings that I'm receiving.

7 years ago

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Verified Customer

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John Pacheco Fall River, MA

I was extremely satisfied. They kept me informed throughout the whole process and I was extremely happy. The over all plans were just fantastic. They took a lot of the other concern away, they answered all questions. It was just a very good experience. I just can't say enough about the whole process with Sungevity.

7 years ago

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Verified Customer

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JS Sharon, MA

I talked to about three different companies about their products and their prices and also talked to people who had used a few different companies and made the decision based on that. I think my only complaint was that there are many different people who I needed to talked to in order to go through the whole process, but other than that it was very good.

7 years ago

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Verified Customer

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JK Callicoon Center, NY

The people involved were wonderful, I'm a little disappointed in the amount of energy that I produce but it's a small system so I guess I have to just kind of live with that. But they've been nothing but good, they have been very careful and very watchful of the system and their guarantees are good. The system install happened in one day and it was well coordinated.

7 years ago

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Verified Customer

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Robert Evans Laguna Hills, CA

They were very responsive to my questions, they have a fair and simple as math that I could understand, and explained their processes completely. Everything from the initiation to the installation and completion were as well done and smooth. It's been 100% great, my family is happy, I'm happy and no trouble at all.

7 years ago

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Verified Customer

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Kirk Levitt Whitesboro, NY

They had good advertisement. Their installation team was phenomenal. They installed it less than half a day and I have a big system and they very professional and cleaned up. I'm very happy with the company, I'm on my 3rd year.

7 years ago

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Verified Customer

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Valerie Murphy Rocklin, CA

Sungevity is the only company that said they would replace it, free of cost. They warranted all our parts, not most of the part. So far, so good. I'm very happy. I have not had the chance to see how good they are in the warranty because nothing is broken.

7 years ago

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Verified Customer

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Wayne Entwistle North Dartmouth, MA

I haven't had much contact with them since it's been put in. Nobody really calls here or anything from Sungevity to see how things are going. Installation was fine. I got things fixed. The electric company came by and realize what the problem was and if it hadn't been caught I could have had a fire in the house so then Sungevity had them come back and check out everything. It was a mistake, but it was mistake that could have cost on my house, I wasn't happy with that part of it. The installation, everything else was fine I have no complaints except for that one thing.

7 years ago

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Verified Customer

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Karen Hill Chico, CA

I recommend going with Sungevity. I think it saves you money and that was the objective, to save money so it's a good deal. They were very good, they basically did everything and I didn't have to do a thing other than if they had a question they asked me, but they basically took care of everything.

7 years ago

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Verified Customer

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Charles Stone Cathedral City, CA

I'm extremely happy with the outcome of the whole process, there's a considerable amount of money pay back under 4 years. Their follow up has been tremendous, their half that they have that's been monitoring my system is excellent.

7 years ago

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John Hill Anaheim, CA

I was really impressed. The team was wonderful, I was really really surprised because I have a lot of trouble with contractors in the past and this was just really refreshing. They were extremely accommodating, it was really nice. If there's one weakness in Sungevity, it is the availability of the information. I'm not able to directly connect into the system and everything that's done online with them. They have relatively limited reporting and usually behind a couple of weeks but that's really relatively minor.

7 years ago

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Howard Spinner San Ramon, CA

The setup was great. After a few years, they had a picnic barbecue nearby and they invited us. Along the way, we talked to customers and employees. This was back in 2014 and it was just terrific, they were very knowledgeable they gave out materials and souvenirs you know thing we should use.

7 years ago

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Theresa Patton Mineola, NY

They gave an excellent consultation. They made it incredibly easy taking care of everything from permits to question. They were really very thorough and very good. We referred them and we've had friends who have already used them as well.

7 years ago

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Thelma Gwin Milton, DE

Our contacts were excellent! They explained everything, they went out of their way to make sure we understood what's involved, and exactly what it would cost us and everything. Even to this day I know if something should go wrong, they're right there and they'll send someone to take care of it. They did a beautiful job, I highly recommended them.

7 years ago

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Marty Larsen El Dorado Hills, CA

They were better than the other companies solar consultants. I'm electrical engineer so I could tell the difference; that was the other reason why I gave them additional consideration. Their pricing was better than as well. This past summer the only amount I had to pay was 2 dollars and 58 cents for the whole summer in electric.

7 years ago

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John F Flood Bridgeville, DE

Installation was fabulous. There are one or two other solar companies in our area that I wouldn't let walk on my property - that's how bad they are - and yet they still do work. But Sungevity is the class of a solar. Every part of their company is responsive, full of information, answers things all the way. Everything that they promise came true.

7 years ago

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BP La Palma, CA

Our salesperson was professional and answered all the questions carefully and did everything he said he would. Then the installation was flawless. I recommend them. They've done a good job for us and I think anybody should give them a try.

7 years ago

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Leo Castillo Paso Robles, CA

Their customer service is great, no one is ever rude, they were super friendly and the most are purity concerned when everything went wrong, is anything went wrong so it's pretty awesome. No one was ever difficult to work with, everyone was super friendly, helpful, it's very simple. When everything was processed and put up, their continue support is actually incredible, if there's ever an issue with the solar panels or I have a question about the systems, they were there for me and easy to work with. The only process that took us long is getting the CD to come out and process on everything

7 years ago

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Verified Customer

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Arch McCulloch Morongo Valley, CA

They were recommended by the Sierra Club and I didn't want to get some larger companies so they were the ones I chose. I was very satisfied with the people they sent out. They were very professional, approachable and very friendly.

7 years ago

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