Sungevity: Read 1,994 User Reviews From Real Homeowners

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Verified Customer

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Susan Miller Queenstown, MD

They did a great job! The installation took a while and, when there were glitches, they kept me informed during the whole process. I can say I'm definitely satisfied with their service.

7 years ago

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Verified Customer

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Jeffrey Weller Littleton, CO

I decided this was the best option because they had better financing and installation plans. Their Solar Consultant was very very good and I didn't have a bad experience with the installation process. I love the System!

7 years ago

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Verified Customer

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Thomas Hutchinson Sykesville, MD

They were very friendly and I had many questions and they answered them all. I did have 1 technical issue and they actually contacted me about it before I was even aware of it

7 years ago

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Verified Customer

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Denise Neidhardt Lancaster, CA

They always answered my questions whenever I had a trouble or called, it's always been good. The website shows everything how my panels are working and that's good

7 years ago

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Verified Customer

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Catherine Burke San Gabriel, CA

It works beautifully. Everybody I work with was extremely helpful, everything went smoothly, there's no problem and the people were very friendly and helpful.

7 years ago

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Verified Customer

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Francine Northcutt Moreno Valley, CA

Sungevity gave me the best price. I love it and it saves a lot. I don't really have to deal with anybody. Everything is always on schedule and everything's working.

7 years ago

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Verified Customer

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Karen Cann Petaluma, CA

Their customer service folks could use some training in troubleshooting. I think that they need to shorten the time between when they find a problem with the solar producing and to notify folks sooner. And also they need to be quicker fixing the system.

7 years ago

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Verified Customer

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Cheryl Garrett Ventura, CA

There's no problem and the system works as I was told it would work. They have the right payment plan and a good product that had a long warranty. They're also easy to communicate with.

7 years ago

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Verified Customer

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Katheryn Boyd Villas, NJ

They were very good. I had a problem with my roof and they were very helpful. It took time, but other than that it was good and fair with the cost involved, so I'm pretty happy with them.

7 years ago

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Verified Customer

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Thomas Maas Manchester, CT

Everything from the first meeting to the installation was excellent. Everything was done just right, and they were very good about answering my questions.

7 years ago

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Verified Customer

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George Daly Williamstown, NJ

They offer the best knowledge when I sat down and speak to them. And their deal was good, I am totally satisfied with the system. Everything was great!

7 years ago

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Verified Customer

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Judith Silberman Philadelphia, PA

I'm very happy with my electric bills and I haven't pay electric bills since we got the bill of first month since May. We are very happy with Sungevity.

7 years ago

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Verified Customer

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John Perry Newman, CA

I did a lot of research online reading through reviews and all the pros and cons, and they were the best company. I am completely happy with the service.

7 years ago

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Verified Customer

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Timothy Last Ayer, MA

I came across Sungevity on the internet, and they seemed to be the best company. We had a great experience working with them, and we really enjoy the system. It is very good!

7 years ago

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Verified Customer

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Brennan Baker Lumberton, NJ

When you look at it, everything was a great experience. The sales people were very straightforward, the installation was easy, and we are saving money. We are very happy.

7 years ago

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Verified Customer

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BC Albany, NY

We looked over a couple and they look like they were offering a good deal. And it has been a very good experience for us overall. We've been perfectly satisfied!

7 years ago

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Verified Customer

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Richard Carlone San Jacinto, CA

They kept all their appointments, they were on time, they were neat and there was always, when I have a question they can answer it for you. It was a great experience!

7 years ago

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Verified Customer

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Ardonna Smith Brawley, CA

Sungevity is very professional. Everything was excellent with the installation, I am very satisfied. The consultation was very, very professional. Everything is great!

7 years ago

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Verified Customer

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Gwendolen Noyes Cambridge, MA

Sungevity is an excellent company. I wish other companies were as sufficient, organized and smart as them/ They were recommended to me by CREDO. Everything is excellent.

7 years ago

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Verified Customer

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Gregory Brunson Griswold, CT

Their panels look a lot better then other companies!We are very, very pleased. Dealings with the companies have been excellent, and I love the system.

7 years ago

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Verified Customer

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Richard Paugh Ocean View, DE

I did a lot of research on various companies. The company was very attentive, they explained everything very well. Installation took a couple of days, but we were very pleased with it over all.

7 years ago

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Verified Customer

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Tracy Dauterman Paso Robles, CA

I was at Lowes and they approached me. When they explained it to me it was really a no brainer. I am very satisfied with the installation and the company as a whole.

7 years ago

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Verified Customer

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Paul Gordon Lawrence, MA

I did extensive research online and Sungevity looked the best. Everything has been excellent with them so far. The management team was very helpful, installation went well, everything is great.

7 years ago

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Verified Customer

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Robert Treglia Acushnet, MA

We went with Sungevity because they were affiliated with Lowes. They did everything that they said that they would, and everything is working just like they said.

7 years ago

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Verified Customer

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Teri Berwick Los Altos, CA

Sungeviry provides an excellent service. They were very fast, they are intelligent, and their service was just impeccable! We are saving money and its amazing!

7 years ago

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Verified Customer

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LF Lake Forest, CA

My brother had already used them and he was very pleased.Everything has been outstanding! It has saved us a lot of money already and I would do it again.

7 years ago

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Verified Customer

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Anne Raham Pulaski, NY

I went with Sungevity because of the reviews that I had read, and because of their cost. I am very satisfied, they are a great service. Everything is really great!

7 years ago

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Verified Customer

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Jason Kristof Cortland, NY

They provided a head still mount system opposed to a roof-tap mounted system that whats I wanted so I talked with them. The system works very well, the installation was excellent, I am very happy.

7 years ago

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Verified Customer

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AR Beacon, NY

My neighbor had a Sungevity solar system and they loved it. They referred us to it, and we are also very, very happy with it. Everything is absolutely fantastic.

7 years ago

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Verified Customer

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Richard Abramson New Milford, CT

Well, the truth is they were fantastic in the beginning and then I feel there's a very high pressure thing. And I thought, and I felt I was lied to, they told me I gain a $65000 rebate which was false because it's only a $65000 of my taxes. Everything else is really good though!

7 years ago

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Verified Customer

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Paul Carboni Egg Harbor Township, NJ

I was satisfied with their explanation of the process, they seemed like a reputable company. The installers were very professional, everything has been very excellent.

7 years ago

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Verified Customer

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Gregory Thomsen Carlsbad, CA

We found them to be responsive and they help us to a process to keep this as simple as they could and was quite happy with the work and look forward to a plenty of lease so that, everything been good.

7 years ago

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Verified Customer

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Stephen Sokolic San Diego, CA

I had look at 3 diff. companies and I like Sungevity because of the package that they were offering and I got some recommendations from other people and said they were happy with them. I am very happy with them!

7 years ago

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G A Winchester, CA

Second system installed and Project manager Sherril T did a great job keeping me informed and up to date on progress. She was also available to answer any questions I had throughout the process. This company was far more engaged than our initial installation two years ago. My solar advisor Jason L was also monumental in planning and execution of the system. I would call him to get started with the process. Very helpful and straight forward.

4 years ago Edited September 14, 2021

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Debbie Abramson Canyon Country, CA

Things took a bit longer than planned because of the pandemic, but honestly, Sherill T did an amazing job of keeping me informed and updated throughout the whole process. She was always able to answer my questions and I felt supported through everything. Everything went smooth and my solar panels are up and running. I would highly recommend Sungevity.

4 years ago

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Brad Pavia ,

Sungevity did a pretty good job. If it wasn't Justina F, My review would have been not a good. I know the Covid Situation had a big part to play in the time it took to Install the equipment, but it took about 8 months to be completed. Our City and the Building Inspectors had a big negative impact on getting this done quicker, as well. However, Justina took over our account and handled us with Kid gloves after going through multiple Account mangers in the beginning. Thank you Justina! We could not have done it without you. So far the euipment is up a running and we are now Off the Grid" so to speak.

4 years ago

Reply from Sungevity

Hello Brad, Thank you for providing your honest feedback. It has been a crazy year and we have been working hard to navigate. I am pleased to hear your wonderful feedback on our Project Manager Justina. If there is anything I can do to help turn your experience into 5 stars please don't hesitate to reach out!
Michelle Steffani
Sr. Mgr or Customer Experience
Michelle.Steffani@sungevity.com

Sep. 28th, 2020

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Caroline Coronel Santa Ana, CA

Alex represents your company brand very well. He is friendly and professional and was able to answer my questions quickly so he clearly understands the product. He gave me time to do my own research but followed up when he said that he would. I especially appreciated his lack of pressure. He had answers to my challenges but never made me feel obligated or backed into a corner. What a great experience.

4 years ago

Reply from Sungevity

Hi Caroline,
Thank you for taking the time to leave a review about your experience with Alex. I have passed your feedback on to ensure he gets the recognition he deserves. We are so glad you reached out to us in your search for a solar energy provider. Please do not hesitate to reach out to Alex, myself or any of the Sungevity team for assistance moving forward.

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Aug. 10th, 2020

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Tom Los Angeles, CA

My parents are going solar with this company and I have been communicating with their project managers to help keep them out of it. We had a few issues up front but once Blake got involved things have been great. I am happy with the final product he helped us get. He took a lot of time to explain things to me in a way that not only I would understand but also my parents. I hope he will project management my house when I am ready to go green.

4 years ago

Reply from Sungevity

Hello Tom,
Thank you for choosing us as your solar provider. I am glad we were able to connect so I could help you get your system online. Please don't hesitate to reach out with any questions or concerns moving forward.

Blake Hazelrigg
Senior Manager
Blake.Hazelrigg@Sungevity.com

Jul. 29th, 2020

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jfhaller Albany, CA

My overall experience with Sungevity has been mixed. It started out great with Jason L and then we were assigned a project manager (whose name I will not mention) who was awful. We also had problems when contractors rather than actual Horizon team members were sent to do a job. Thanks to supervisor Olivia we were given a new project manager, Sherill T who has been and continues to be attentive and outstanding in her service. With every problem she has been helpful, followed through until problem was rectified and she has totally transformed my overall rating of Horizon. There were other team members who have done a good job for us as well, including Gus, Racha, Onishia, to name a few. I am pleased to say that our journey with Horizon Sungevity has ended on a positive.

4 years ago

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Donald Valdez Secaucus, NJ

I have read some of the other reviews people have sent in I don’t understand what the problem is I have had nothing but positive experience due to my project coordinator Shari R I have nothing but praise for this woman she is always in a good mood pays attention to detail has a strong work ethic and most important to me she does what she said she will do! She RETURNS CALLS!!! If she doesn’t have an answer for you she will find out within minutes I hope her supervisors don’t let this person slip through their hands you don’t see these traits too much anymore! most people just want to collect a check. She is a jewel in the rough I told her if she likes this job stick with it she could obtain any position she wants with her positive attitude,I just retired over 45 years in construction I’ve have seen every type of person and attitude and in my opinion this new group of people who apply for work nowadays Have a lot to be desired. One last thing I’ve never written a review for anybody in my life I just turned 60 last week but I did for this fantastic employee of yours The whole process from start to finish went off without a hitch And I attest it to her hard work and coordinating skills fantastic with people a good vocabulary and just pleasant to talk to I will miss her calls She deserves to be promoted and get a raise! Sincerely Donald D Valdez

4 years ago

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Drew Gaffney Berkeley, CA

It was a pleasure working with Sonny in selecting a solar system for our Bay Area home. We’re subject to PG&E fire prevention power shutoff’s and suspected major rate increases in the future. Sonny was very helpful in sizing our system and offering a range of solutions. Sunergy’s pricing was very competitive and appropriate. He also provided help with comparing competing bids. I would recommend him highly to anyone looking to buy a residential solar system.

4 years ago

Reply from Sungevity

Hello Drew,
Thank you for leaving us a 5 star review. I am glad to hear Sonny provided you with a great experience. I will make sure he gets some recognition for the great service. Please don't hesitate to reach out to Sonny, myself or any of our team if any additional questions or concerns come up.

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

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Murphy Duncan , CO

My experience with Sungevity was excellent. My project coordinator Rosa T was so knowledgeable in every aspect of the process. She answered all my questions and communicated with me before and after each scheduled appointment. The transparency made my wife and I very comfortable. If anyone is looking to go solar, I recommend Sungevity to handle all your solar needs.

4 years ago

Reply from Sungevity

Hi Murphy,
We are glad to hear things went so well with Rosa and your installation process. We know how important communication is with these projects and it sounds like she handled that very well. Thank you for the wonderful review!

Blake Hazelrigg
Senior Manager

Mar. 17th, 2020

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Mayson Brennan Palm Desert, CA

Horizon Solar Power helped me with getting solar put on my house. It was an easy step for me since it didn't require any money down and I was able to reduce my monthly electric bill. Saving more money and using renewable energy was a huge plus. Rosa T was my project coordinator and she assisted me along the way with any questions I had and updated me every step of the way. Everything looks nice and neat with the solar panels and it was done professionally.

4 years ago

Reply from Sungevity

Hi Mayson,
It sounds like you had a great experience with everything from our financing options to your finalized installation. I am glad to hear Rosa took great care of you and I will ensure she gets a shout out for your review. Please don't hesitate to give us a ring if any questions or concerns come up along your solar journey, we are here to help!

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Lee King San Diego, CA

Sungevity (Horizon Solar Power) installed a roof stop solar system for us and completed in January 2020. The project went very smooth under Emily P, She was always there to answer any questions we had and explaining the progress in detail. We appreciated Emily and her Horizon crew working so hard to get the project done. And, also, thank Noelani A who helped us chose the right system.

4 years ago

Reply from Sungevity

Hi Lee,
Thank you for leaving Emily, Noelani and our team a 5 star review. We are glad to hear you had a positive experience and are happy with your installation. Happy solar!

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Jess Lemos Santa Paula, CA

I was very satisfied from beginning to end. The information provided by the sales representative Sonny was very clear. Once I accepted the contract, I was contacted immediately buy a project manager, by the name of Mike T. He contacted me at least once a week, until completion, which was very comforting. The installation team was great, lead by Pablo P. You cant go wrong with this team!

4 years ago

Reply from Sungevity

Hi Jess,
It sounds like things went very well throughout your solar journey. Thank you for giving our team a shout out. We are here if you ever need anything, please just give us a ring!

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Henry L. Peabody Haverhill, MA

So, I called a google "top rated" solar energy dealer. It was my lucky day to find Jacob G answering my call. The gentleman took information and we agreed on a call back time. The call back was probably the most useful time I could have spent learning about solar panels and how they might fit into my situation. Please, if you have the chance, connect with these folks they truly seem to be more interested in finding the right solution than in merely selling product.

4 years ago

Reply from Sungevity

Hello Henry,
We are so glad you got to connect with Jacob. It sounds like he presented you with an education-first consultation. Thank you for considering us as your solar provider.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Chris Shaw Quail Valley, CA

I had a great experience with this solar install. It’s always nice saving money each month in utility bills without having to reduce the use of that utility. A great experience through this process was having a representative like Emily Papp coaching and providing information quickly throughout the project. The install was quick and during the process a few roof tiles were damaged however quickly replaced.

4 years ago

Reply from Sungevity

Hi Chris,
We are so glad to hear the install went smoothly and that you are saving money. Thanks for also giving Emily a shout! Happy solar

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Diego Fuentes Hollister, CA

Salesman Eric S very through in all communications, presentations, and explanations. Demonstrates high level of expertise in describing systems and sizing. Was available to discuss Solar on a Saturday, AND everything he verbally communicated to me is exactly as is written in my Solar Contract. That demonstrates to me, a person and a company of integrity.

4 years ago

Reply from Sungevity

Hello Diego,
We are glad to hear things went well during your interactions with Eric. We are very glad you have reached out to us to review solar as an option to power your household.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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RArroyo Sacramento, CA

Although I decided not to go through with the install, Mr. D was very professional and thorough in providing information related to the system I was contemplating for my property.. He represented his company and the product well and more importantly was looking out for the customers interest, and matching it the system and install design. I will keep Sungevity in mind should my home upgrading plans change and would have no qualms in working with Joe again

4 years ago

Reply from Sungevity

Hello RArroyo,
Thank you for leaving Mr. D a review. I will share your feedback with his manager and ensure he gets a pat of the back for the extra work he put in. Thank you for considering us as your solar provider.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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Jason Cromwell, CT

Very informative, answered all my questions. Very patient with my schedule and wasn't pushy . Worked with me not against me. Bill P knows his sh*t.!!!! Love the fact i was told that at any point solar didn't feel right just to say so and we stop there and we would be done. So far from what i see is a class act company with class act employees

4 years ago

Reply from Sungevity

Hey Jason,
I am glad to hear you had such a great experience with Bill. We are lucky to have him on our team. I will make sure he gets some recognition for your feedback.

Blake Hazelrigg
Senior Manager

Mar. 11th, 2020

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