Meraki Solar: Read 136 User Reviews From Real Homeowners

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Verified Customer

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Jeff

It was pretty quick and pretty efficient. They even worked in the rain, which kind of surprised me. They were able to pull it off in one day. They were very efficient, very respectful of our space. I was surprised how how quickly the turn around was. I had a contract with another company and they were gonna overcharge me. Customer support was very good about getting in touch with them and canceling that contract so I didn't have to. They were always pretty prompt with responding to me. Usually within 24 hour period or so I'd get a response back either a phone call or a text or an e-mail. There was one issue, It was very minor and it was corrected very quickly.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Jeff! We appreciate you taking the time to share your experience with us.

Dec. 14th, 2022

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Verified Customer

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G

They walked me through the process of what would happen from start to finish, and gave me timelines on when I could expect equipment to be installed. I felt like I was being engaged throughout the entire process and I appreciated that. I haven't had any issues with the equipment as far as the installation, the setup, or the utilization of the equipment. For the instllation, they were in, they did their business, and they were out. They informed me what they were going to do, how they were going to do it, and how much time it would take. So it just seemed seamless to me. I honestly think that anyone who is not satisfied with the electric company they're currently using, if they feel like they're being overcharged for the service and getting very little in, I would recommend that they go with solar. And I would recommend, if this company is available in their area, that they would choose this solar company because they provide outstanding service. I'm glad I chose them.

3 years ago

Reply from Meraki Solar

Thanks for the awesome review, G! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Verified Customer

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William

The installation went very smoothly, they were in and out in less than three hours from start to finish. They came on time and the salesperson followed up and made sure I had everything. I was positively impressed with how rapidly all the paperwork and approvals and everything went through the system. They had a trailer, they had all the equipment so they just jumped right on the roof and they were busy out there. I was home during the whole installation and everything just went smoothly. Everything looks very professional. There were no issues on starting the system up, no issues with the county inspections. By and large everything went very well.

3 years ago

Reply from Meraki Solar

Thank you, William, for your review and feedback! We are happy to hear you had a positive experience with Meraki and appreciate your sharing. If you have any questions or concerns, please feel free to reach out!

Nov. 28th, 2022

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Verified Customer

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Ronald

We actually had two separate installations. The second installation we had, the panels were even newer, so they were larger and more efficient. So we gotten even more electricity generation capability out of it. It was quite smooth. They showed up first thing in the morning, got up on the roof and had everything completely installed, attached, wired and set up in a day. We just had to wait for the electricity company to come out and inspect. It was actually a lot less noisy than we thought it was going to be. Everyone we talked to was very responsive, and very helpful. We got quick answers to the questions we had and the guys that did the installation and got all the permits and everything were absolutely fantastic.

3 years ago

Reply from Meraki Solar

Thank you for your review and feedback!

We are happy to hear you had a positive experience with our crews. If you have any additional questions or if there are concerns, please feel free to reach out!

Nov. 28th, 2022

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Verified Customer

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Tracy

Every time I emailed or called, I received an immediate response within 24 hours of when they answered my question or my concern. They got their on time to install it and explained how they work, and what it meant. They accidentally damaged some of the brick In the installation, but they also sent someone to repair it within in a very timely manner.

2 years ago

Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us, Tracy!

Feb. 21st, 2023

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Verified Customer

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Dirk

They were very communicative and they made the whole process as simple as it can be. Overall it was pretty straight forward. We had some delays due to having to get a roof. That's one thing which was disappointing, we didn't find out we had to get a roof until they actually came to install, even though it was inspected before. So that delayed the project by several months, but once the installation of the solar panels themselves was done, everything went very smoothly with no issues.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Dirk. We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 20th, 2023

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Verified Customer

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Hunter Panama City, FL

I think they found me a good loan for the equipment and the labor and everything. I haven't had any bill other than the minimum so I would assume they're working really great as far as I know. The install all went pretty smooth and in one day and I haven't had any issues as far as leaks or anything like that yet. The install was pretty fast, and the install crew was polite and professional.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Hunter! We're glad that our install crew could provide you with such expert care and we appreciate you taking the time to share your experience with us.

Dec. 14th, 2022

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Verified Customer

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Robert

Every time I talk to them, they answer my questions and they seem to be right. It seems to be working very good. It's it's easy to understand, with the app, what's being produced and what's being used. They came out and they installed them in one day, but they had a problem with one of the panels which they came back and replaced the panel and they cleaned up well. It looks nice. They were nice and friendly.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Robert! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Dec. 14th, 2022

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Verified Customer

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Anonymous

Meraki solar, the agent, came out, explained everything to me, made me feel comfortable with the decision, and the financing was a breeze. It has been a very positive. I only had one issue and they made sure that the issue was resolved within three days. And then they even checked back to make sure everything was still okay. The installation process was so fast, if you blinked, you missed it. They came in. Got up on the roof. The team knew exactly what they were doing. I thought it was going to take all day. They got 40 panels installed before lunch.

3 years ago

Reply from Meraki Solar

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Nov. 28th, 2022

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Verified Customer

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Charles

It has reduced my light bill and it seems to be working pretty fine for me right now. After the work was done there was some repair work that need to be done. I had to call several times to get the people over here. Install was timely, neat and clean. They had good manners and were very professional. I'm still satisfied with the work.

2 years ago

Reply from Meraki Solar

Thanks for the awesome review, Charles! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Feb. 20th, 2023

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Verified Customer

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Michael

They're very professional, they're very timely. They worked with me because I had some delays. The only problem I have is the software for the solar array, they've not assisted me in a lot of training on it and understanding the things I can do with it. Other than that, they did an excellent job of the install.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Michael! We appreciate you taking the time to share your experience with us. We will provide this feedback to the correct teams.

Feb. 15th, 2023

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Verified Customer

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Sarel

They are awesome, terrific people and they were there the whole time. We needed them. We've had no problems with any of the equipment. It went quick and easy. Anything we need help with. They were there immediately, and they fixed it immediately.

2 years ago

Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with our teams. If you have any additional questions or if there are concerns, please feel free to reach out!

Dec. 14th, 2022

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Verified Customer

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Vicente

The panels have done what they're supposed to do. They could have had better communication with the installers. Their customer service is good. When we had an issue they sent someone out to fix it. I could always get a hold of Crystal.

2 years ago

Reply from Meraki Solar

Thank you, Vicente, for your review and feedback! We are happy to hear you had a positive experience with Crystal and appreciate your sharing. If you have any questions or concerns, please feel free to reach out!

Dec. 14th, 2022

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Verified Customer

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Ray

It was wonderful. The people that came out and did the cleaning of our ducts and checking everything out and putting in the smart thermostat and the people that put in the Solar panels, they were great. They could have explained the tax credit better.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Ray! We appreciate you taking the time to share your experience with us and we truly value your feedback.

Dec. 14th, 2022

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Verified Customer

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Kenneth

Very smoothly, they were quick about it. There was only one day they had a delay and that was due to weather. They were always there and they've done a great job putting them in the solar panels very quickly. Very professional.

2 years ago

Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us!

Dec. 14th, 2022

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Verified Customer

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James

When I need something I always gotta get an immediate response. It was done in a timely fashion. When I needed assistance there was always someone there. There was some wired stuff with the tax credit, but other than that it was good. My electric bill will stay low while everyone else's increases, so I'm happy about that.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Welcome to the solar family!

Dec. 14th, 2022

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Verified Customer

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Diane

So far it appears everything is first class. I can't imagine there being an any smoother transition. Everything is extremely regimented every step of the way. Extremely smooth. It was very organized in the way everything was planned out and executed.

2 years ago

Reply from Meraki Solar

Thanks for the awesome review, Diane! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 14th, 2022

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Verified Customer

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Debra Coker Milton, FL

The panels have helped me significantly lower my power bill. Also, when the workers who installed the system were here, they were always polite, did their work, didn't dally, and were gone with a handshake. I am VERY pleased with the system, and I can sell the loan with the house if I ever sell.

3 years ago

Reply from Meraki Solar

Thanks for the awesome review, Debra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Verified Customer

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Christopher

It worked great and never had any power outages the whole time that I was using it other than a couple flickers when power went out in the area. They were quick to get it done and kept me updated the whole time. We spoke to one of the guys and he was very friendly.

3 years ago

Reply from Meraki Solar

Thanks for the awesome review, Christopher! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Verified Customer

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Janice

They seem to have it under control. They do a good job, they do it quickly. And they've always been friendly. I've never had any problems with it and I've had it for a couple of years. If I need them, they'll come out. They don't give you a hard time and they were very professional.

3 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us.

Nov. 28th, 2022

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Verified Customer

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Randal

They did everything right and it's working good. They came and looked it over, drew it out and then installed them. It just took longer to have them turned on because of the electricity. They've been very helpful in the whole process.

3 years ago

Reply from Meraki Solar

Thanks for the awesome review, Randal! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nov. 28th, 2022

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Verified Customer

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Stephen

I could still call in to this very day and they'll reach out to me and take a look and see what is going on. Great customer service. They ended up getting everything put in properly and clean, nice and neat after a couple visits.

3 years ago

Reply from Meraki Solar

Thank you for your review, Stephen! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Verified Customer

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Malinda

It went pretty smoothly, no problems. They worked with me throughout the process, they kept in contact with me if I had any questions. They're always available to answer They work with me throughout the project.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Malinda. We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 15th, 2023

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Verified Customer

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Donald Snell Port Saint Lucie, FL

The communication, execution of work and speed of getting the project completed is top notch. As I have had other services done with other businesses that have been far below Meraki Solar standards.

3 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Donald! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Nov. 28th, 2022

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Verified Customer

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Ewerton

Overall it was okay, but there was some misinformation. An inspector came and the first time didn't approve it, so they came by real fast and fixed everythingthey way they were supposed to.

3 years ago

Reply from Meraki Solar

Thank you for your review and feedback!

We are happy to hear you had a positive experience with Meraki. If you have any additional questions or if there are concerns, please feel free to reach out!

Nov. 28th, 2022

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Verified Customer

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Anonymous

I didn't really have to do anything for installation. I just opened the door for them and said hello, and showed them the roof and that was it. They kept me in communication for everything and they did a really good job.

3 years ago

Reply from Meraki Solar

Thank you for your review! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Verified Customer

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Joe

They were pretty punctual, they were pretty alert, they talked to me, explained everything as they went. I think they did a good job just keeping me informed.

2 years ago

Reply from Meraki Solar

Thanks for the awesome review, Joe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Feb. 15th, 2023

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Verified Customer

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Steve Sofge Miccosukee Cpo, FL

Am impressed with sales person William H on his informative sales brief and follow ups. I was also impress with the work crew that installed the system.

2 years ago

Reply from Meraki Solar

Thank you for your review, Steve! We’re glad that you had a positive experience with Meraki!

Jan. 6th, 2023

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Verified Customer

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Stutson

Anytime I've had an issue or question, I could talk to them personally instead of getting machines or recordings, so it kind of made a big difference. It was very fast.

2 years ago

Reply from Meraki Solar

Thanks for the awesome review, Stutson! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 14th, 2022

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Verified Customer

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Allen

I'm satisfied with this installers, they did a real good job. Everybody that I've talked to knew what was going on instead of having asked somebody else.

2 years ago

Reply from Meraki Solar

Thank you for your review and feedback! We are happy to hear you had a positive experience with our install team. If you have any additional questions or if there are concerns, please feel free to reach out!

Dec. 14th, 2022

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Verified Customer

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Ronaldo

Crystal responded back and did whatever we needed. Install of the solar panels was pretty quick. I had the materials come one day and installed the next.

3 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Ronaldo! We're glad that Crystal could provide you with such expert care and we appreciate you taking the time to share your experience with us.

Nov. 28th, 2022

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Verified Customer

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Shantel

They're accessible. It was quick and easy, no problems. They cleaned up everything and put stuff back how they were. It looks good.

2 years ago

Reply from Meraki Solar

Thank you for your review, Shantel! We’re glad that you had a positive experience with Meraki!

Feb. 20th, 2023

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Verified Customer

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Iva J Peterson Panama City Beach, FL

They were very thorough in their explanations and prompt in their service, always on time extremely polite and professional.

2 years ago

Reply from Meraki Solar

Thank you for your review, Iva! We’re glad that you had a positive experience with Meraki!

Dec. 28th, 2022

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Verified Customer

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Diane Dodge Pensacola, FL

I have had absolutely no problems with my solar panels. Everything with my power is working just fine and my bill is around $30-35 dollars monthly.

2 years ago

Reply from Meraki Solar

Thank you for your review, Diane! We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Dec. 28th, 2022

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Verified Customer

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Ashmeed Mohammed Fort Pierce, FL

Great team from start to finish...cro was my salesman and the team who installed did a great job...cannot complain about anything....

3 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Ashmeed! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Dec. 2nd, 2022

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Verified Customer

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Walter

It's been a very, very successful endeavor. It is unobtrusive. It was well placed, it was well thought out.

2 years ago

Reply from Meraki Solar

Thank you for your review, Walter! We’re glad that you had a positive experience with Meraki!

Feb. 20th, 2023

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Verified Customer

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Chris

The installation process went very smooth and very quickly. I'd suggest instruction on how to use the app.

2 years ago

Reply from Meraki Solar

Thank you for your review, Chris! We'll forward your feedback to the appropriate teams.

Feb. 15th, 2023

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Verified Customer

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Eunice

Every time I've called they've helped me with the issue. They were very, very wonderful.

2 years ago

Reply from Meraki Solar

Thank you so much for your kind words, Eunice! We appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you!

Feb. 15th, 2023

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Verified Customer

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Alice

Anytime I've contacted them, they've always helped me. They were very, very quick and clean.

2 years ago

Reply from Meraki Solar

Thank you for your review, Alice! We’re glad that you had a positive experience with Meraki!

Dec. 14th, 2022

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Verified Customer

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stephen ludy

Excellent service and follow up. I wish I had more panels to get my bill down to where I thought it should be. This is not your fault as we added a pool heater at the same time. Our electric bill did not reflect this in the past because we didn't have it in the past.

3 years ago Edited January 10, 2024

Reply from Meraki Solar

Thank you for your feedback!

Nov. 28th, 2022

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Verified Customer

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Tommy St. Amantno Lynn Haven, FL

Very professional and ready to answer any request or questions.r

2 years ago

Reply from Meraki Solar

Thank you for your review, Tommy! We’re glad that you had a positive experience with Meraki!

Dec. 28th, 2022

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Verified Customer

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Derrick

Overall it is a good product and good customer service. Install was simple.

2 years ago

Reply from Meraki Solar

Thank you for your review, Derrick! We’re glad that you had a positive experience with Meraki!

Dec. 14th, 2022

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Verified Customer

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Terri Culverwell Fort Walton Beach, FL

Quality people and product All questions were answered timely

3 years ago

Reply from Meraki Solar

Thank you for your review, Terri! We’re glad that you had a positive experience with Meraki!

Dec. 2nd, 2022

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Verified Customer

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Carlton Ray Belden II Panama City, FL

Quick service, informative customer support, and no nonsense approaches

3 years ago

Reply from Meraki Solar

Thank you for your review, Carlton! We’re glad that you had a positive experience with Meraki!

Nov. 28th, 2022

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Toni Hudson Cantonment, FL

Meraki, hires the right people to take care of their investment. Their teams that serve and come out to do the Energy efficiency are top notch.

4 years ago

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Verified Customer

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Larry

Installation went very smoothly, done in one day.

2 years ago

Reply from Meraki Solar

We appreciate you taking the time to share your experience with us. Welcome to the Meraki Solar family!

Feb. 15th, 2023

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Verified Customer

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Angela Carter Fort Walton Beach, FL

Professional staff and painless and fast installation

2 years ago

Reply from Meraki Solar

We’re extremely grateful for your business and we appreciate you taking the time to share your feedback with us.

Jan. 6th, 2023

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Verified Customer

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Don Huldt Fort Walton Beach, FL

Keeps my electric bills consistently low

2 years ago

Reply from Meraki Solar

Thank you so much for taking the time to leave us a review!

Jan. 6th, 2023

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Verified Customer

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David Rios Palm Bay, FL

Very knowledgeable good experience guys doing a great job

2 years ago

Reply from Meraki Solar

Thanks for the awesome review, David! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Dec. 28th, 2022

Meraki Solar Reviews

Summary of Reviews