Meraki Solar Reviews

I had one solar company come by the house just cold knocking door to door. I reviewed their contract and didn't like it because there were a lot of items that I didn't agree with.Then I turned around and gave Meraki a call. They came out the next day, looked at everything, gave me a quote, I read over their contract, and everything looked great. I didn't have any issues with the contract, so I went with Meraki. The panels have been generating a great amount of electricity since the install, and I have not had any bill for electricity. With the solar panel install, I had no issues whatsoever. I realized that Meraki outsourced the generator installation to another company and then they outsourced the nest thermostat install out to another company as well. But it took them probably 3 months just to get the nest thermostat installed. And I kept having a call over and over about it and it seemed like no action was being taken. They came out to the house early one morning, got up on the roof, and started mounting the rails. By midday, they were mounting the solar panels and running electrical cable through the attic and by the end of that afternoon they were finished. It was a one day install, very quick.

We researched what was available in our area and made a decision based off of that. The installation went great. It went a lot faster than I thought it would. The team they sent out was very organized. Everybody seemed to know exactly what they were doing. They actually sent out two teams because we had so many panels installed- I think there's a total of 39 panels. Each team knew what they were supposed to do, and they got it done really quick. We were really surprised. The one thing that I wish we knew more about is the mobile app and how to use it. They gave us information, as far as how to get to it and everything, but it would be a lot better if there was a little more training on it.

When I was looking for solar, Meraki Solar was the first company that came by and responded. After consideration, then we decided to go with you guys. I made a few phone calls looking for some information with customer service and I actually never got a call back. No issues with installation - it was really fast. When the system went down I was never notified by the system not working at all. I was called and told it was going to come back, but I never got any information on what happened or why it happened, even though I called back a few times. They did come and fix it, but I spent almost two months not knowing that the system wasn't producing any power.

The Installation was excellent. The original presentation was good..a few things were not exposed in the presentation like the fact tat upon installation any warranty is terminated, and Maraki didn't offer to take over the Warranty. I am also disappointed that Meraki does not offer a backup battery (Finding a company that does is difficult, and something I would have appreciated).

The sales person was good with communication when we had to get him involved, but our Meraki representative with horrible - no communication whatsoever. There were issues with the installation and the guys that were out working on the House were not really informative. When they left, they left tools and stuff on the roof.

Professional, fast and reliable. I think it went pretty smoothly. I had to make a few calls to get information as to what was going to be installed when, but overall, once that was coordinated I think it got done pretty quickly. It's durable.

I needed to decrease my cost of electricity and I had contacted some other solar energy companies and they were not willing to help me get things accomplished like Meraki was to eliminate the trees and things like that. I've emailed and called and have not got a return on either from customer service.

They described how it would go. They sent a guy in the attic and hooked it all up pretty well. The solar panels do a good job. They don't cover everything on my power bill. But I do keep my house a little cooler than normal. Overall I'd say it's pretty good.

It was a very smooth operation. They were in and out in one day. They did leave a little bit of stuff around, so there wasn't a perfect routine, but it was not bad. I'm very satisfied with what we have. The panels look good on the back of the house.

There are some things tht have been frustrating with communication issues, but overall. I've got the app on my phone and I can check it and see how much power is coming from the solar panels.

I was quick and the guys were very professional and they knocked it out. There were some leak with the first rainfall after the installation, but once we got the general manager involved it was fixed within 3 weeks.

Every time I had questions while they were installing and stuff I called and whoever they appointed towards my account, they were always answering my questions. I haven't had any issues with it. Nothing has broken.

I haven't had any problems with any roof leaks or anything, so everything's been working good. It was really fast and they were, they were done in a day, very simple. They always answer my questions when I call.

When I contacted them, even in the middle of the night, they responded that night and I appreciated that.

Customer service was good when I had HVAC issues and it was taken care of. Thanks Jessica for all your help !!

Very happy with the product. Crews were efficient, friendly and cleaned up after themselves.

Their website for the app needs to be updated more often than it is. Installation went smoothly.

They were very polite. I'm happy with it and I haven't had any problems.

Everyone was very professional and thorough.

Smooth. It held up through Hurricane Sally.