ION Solar: Read 2,084 User Reviews From Real Homeowners

star star star star star

Terrie Karras Conklin Virginia Beach, VA

Excellent service, customer care,reliable and very professional.

3 years ago

star star star star star

Jó Yen

Everything is working fine, customer service is also on spot.

3 years ago

check_circle

Verified Customer

star star star star star_border

Michael Z

Not big enough system, but communication was good.

3 years ago

check_circle

Verified Customer

star star star star star_border

Matthew Los Angeles, CA

Great company. Customer service was great.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Rex Houston, TX

Would only mount on the ground after two of their own people said the roof was fine. Huge waste of my time.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sandra San Antonio, TX

Nothing was done according to schedule & we still got billed for Services that are still not turned on!

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Valerie Baltimore, MD

When trying to get information on tryug to understand the product better I gt no response GHOST

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Tina Chesterfield, VA

ION has Not been User Friendly once my purchase was complete

3 years ago

check_circle

Verified Customer

star star star star star_border

Teresa Falls Church, VA

The sales person was knowledgable and polite,

3 years ago

star star star star_border star_border

Wade Colorado City, CO

Still waiting for installation date. Please let me know soon.

3 years ago

star star star star star_border

Rebecca TX

Ion app still showing 90%completion.reimburse $350

3 years ago

star star_border star_border star_border star_border

tammy robison Denver, CO

I've paid my electric company $210 last month and for my solar $89. So you add up I paid for electricity.

3 years ago

star star star star star_border

Mark E Cordova Rio Rancho, NM

They were prompt, Did a good Job . And I like the design.

7 years ago

Reply from ION Solar

We appreciate you taking the time to leave a review, Mark. We're happy to hear you are satisfied with your system. Thank you for choosing ION Solar!

Sep. 9th, 2019

check_circle

Verified Customer

star star star star star

Glacia Raine Richmond, VA

Easy process. Team followed up through the process

3 years ago

star star star star star

Potter Seibels Norfolk, VA

They were very helpful and knowledgeable.

4 years ago

star star_border star_border star_border star_border

Brandon Varner Denver, CO

A disconnected company that has communication and project management issues. Quality is sub standard and they failed inspection 3 times.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Stephon Richmond, VA

Hoping to see some savings. So far nothing….

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Sandy Campos San Jose, CA

Don’t like that I have not yet seen any savings.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Terry Camas, WA

System was supposed to cover 90%+ not even close

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Andy Thompson Gresham, OR

Hard to get help. Nobody has helped me with bills.

3 years ago

star star star star_border star_border

Terrence Norfolk, VA

I can't get any help monitoring my system's operation.

3 years ago

star star star_border star_border star_border

Travis Suffolk, VA

I’ve had nothing but problems with the system not working 100% since install

3 years ago

star star_border star_border star_border star_border

William

Poor communication overall, terrible project management, inexperienced installers.

3 years ago

star star_border star_border star_border star_border

Groupon Shopping Denver, CO

Horrible company that has no idea what they're doing and sells your private information. Stay away!

5 years ago

star star_border star_border star_border star_border

Sandra v Cavazos San Antonio, TX

I'm using ion Soler right now it is 7/30/2019 And my bill has not changed at all.

6 years ago

Reply from ION Solar

Hi Sandra, we're sorry to hear about your frustrations regarding your monthly bill. Our customer support team will be reaching out shortly to discuss your concerns further with you. You can also reach us by calling 888-871-7074.

Jul. 31st, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

James San Jose, CA

Design flaw and they want me to pay $3000 to correct their mistake.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Eva Arreaza Fredericksburg, VA

I am not happy to be honest I pay more that what I payed before

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

William

Poor communications through the installation and activation process.

3 years ago

star star_border star_border star_border star_border

Renae Parker, CO

Non communication - it’s been since November and no install yet

3 years ago

star star star_border star_border star_border

Felix Hernandez Pittsboro, NC

Too many delays in installation process.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Beth Collins Portland, OR

I’ve seen no savings on my electric bill.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Simon New Braunfels, TX

I do not notice much savings on my electric bill

3 years ago

star star_border star_border star_border star_border

Amber Washington, DC

Horrible follow through and customer service

3 years ago

star star_border star_border star_border star_border

Isaac Romero Greeley, CO

Slow process. Not kept in loop on the project.

3 years ago

ION Solar Reviews