Icon Solar
4.4
6.8
Overall Score
Author: Kaitlyn Short
ICON Solar is a commercial and residential rooftop solar panel installer that provides turnkey solar panel installations to clients in Indiana, Ohio, and Kentucky.
Founded in 2009, the company has made a name for itself as an affordable and reputable solar solution. ICON Solar has installed more than 8,500 kilowatts of clean, renewable energy since its founding, and has made the “Top 500 Solar Contractors” list six years running per Solar Power World magazine.
Top Ranked Companies
The Good
- Quality Solar Equipment
- NABCEP Certified
- 30-Year Insurance-Backed Warranty
- Positive ICON Solar Reviews
Quality Solar Equipment
Not only is ICON solar well-versed in all the available state-level tax incentives, credits, and solar policies, the company also installs quality solar panel systems using some of the best equipment in the solar industry.
ICON Solar installs industry leading micro inverters from Enphase Energy, which are not only incredibly energy efficient, but also provide precise, real-time monitoring of the performance of individual solar panels. This means in the event a solar panel experiences an unforeseen dip in performance, the homeowner will be alerted right away, and ICON Solar will be on the scene ready to remedy the problem.
ICON Solar is also a Tesla Powerwall Certified installer. The Tesla Powerwall is a premier solar battery solution that harnesses the solar PV system’s surplus solar energy and stores it for use at night or in the event of a power outage or other utility emergency. Adding battery storage to the solar panel system can also help homeowners save money on their utility by reducing their dependence on traditional electricity.
NABCEP Certified
ICON Solar is one of the few Midwestern solar providers to be certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is widely regarded in the solar industry as the “gold standard” certification program.
Companies with NABCEP-certified technicians distinguish themselves as true solar installation experts, and customers can be confident they’re receiving a solar energy system that is built to last.
30-Year Insurance-Backed Warranty
ICON Solar provides a 30-year, insurance-backed equipment warranty on all its solar installation projects, the best in the industry. This warranty, provided by SolarInsure, covers both parts and labor and comes with active monitoring, so homeowners will always know exactly how their system is performing.
And in the event that the system underperforms, ICON Solar's warranty covers maintenance, service, and replacement at no charge to the homeowner.
Positive ICON Solar Reviews
ICON Solar has a 4.4 out of 5 star average among reviewers. Happy ICON Solar clients talk about the company's efficiency and care throughout the solar installation process. They are pleased with the local nature of the company and quality customer service.
Check out this positive ICON Solar review from a happy customer:
ICON Solar Review - Dana B. from Indiana
"Best value and quality, local company. Available whenever we had questions."
The Bad
- Quote-Contingent Payment Options
- Lack of Reviews
Quote-Contingent Payment Options
Potential ICON Solar customers will not see available financing options until after they obtain a free quote from the company; homeowners wondering whether the company offers solar loans in addition to direct purchase options, or more cost-effective alternatives like solar leases and power purchase agreements (PPAs) will need to submit their contact information, and discuss their energy needs with one of the company’s Energy Consultants before this information becomes available.
This information barrier may deter some customers and drive them toward leading solar companies that disclose their financing options on their websites.
Lack of Reviews
ICON Solar currently has less than 20 reviews on Best Company. While these reviews are generally positive, most are from more than 6 months ago. Not having very many recent reviews, or very many reviews at all, makes it more difficult for potential clients to feel confident going with a solar company.
We would like to see more positive and recent ICON Solar power reviews before we could draw a full conclusion on the viability of the company.
The Bottom Line
Installing a solar system on your roof can be a great way to switch to clean energy and maximize energy efficiency in your home.
In lieu of more verified ICON Solar reviews from actual customers, the main appeal of the company is its NABCEP certification and its recognition from Solar Power World magazine. Combined, these certification and awards demonstrate 1) that the company employs true solar experts who design, build, and install, quality solar panel systems and 2) that the company has demonstrated outstanding service in its regional installation area.
Customers living in Indiana, Ohio, and Kentucky are encouraged to reach out to ICON Solar and compare the company’s financing options to determine if ICON Solar truly is the best solar company for their needs.
