Icon Solar Reviews

4.4

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14 User Reviews

6.8

Overall Score

4.4

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14 User Reviews

6.8

Overall Score

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Summary of Reviews

Star Rating

4.4

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14 Reviews

Review Breakdown

5 grade

64%

4 grade

21%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Kelley Kremer Granville, OH

I really like the team, from sales to installers - they all represented the company so well. They took great care with my project and property. They worked with efficiency and urgency. Truly great team and company. I knew what was going on at every stage of the process. Very much appreciate that level of communication. I have already referred the company twice. My panels have been operational for about 2 weeks, so it's too soon to tell the impact to my electric bill, so I left that blank. Thanks!

2 years ago

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Verified Customer

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Nancy Kremer Newport, KY

They provided accurate information, the salesperson was helpful,not pushy. The installation went as expected and I can see daily how much energy we are producing

2 years ago

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Verified Customer

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Tracy Loveland, OH

Easy to contact and good customer service. Was available but not pushy during the beginning part of the process. I appreciate that they are local. Competitive pricing

3 years ago

Reply from Icon Solar

Thank you for the kind review Tracy! Welcome to the Icon Solar family!

Nov. 23rd, 2021

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Verified Customer

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Juliana Dills

Conciensous group of people. A little young needing more experience.

2 years ago Edited January 10, 2024

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Verified Customer

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Kenneth Kappel

They were thorough and efficient with installation and the panels work great.

2 years ago

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Verified Customer

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David L Chalk Aurora, IN

Personnel was helpful with any concerns. The installation workers were great

3 years ago

Reply from Icon Solar

We appreciate you leaving us a great review, David! We are glad you had a excellent experience and are excited you went solar.

Nov. 23rd, 2021

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Verified Customer

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Dana Burton Connersville, IN

Best value and quality, local company. Available whenever we had questions.

3 years ago

Reply from Icon Solar

Thank you for your kind words, Dana! We appreciate you leaving us a review. Welcome to the Icon Solar family!

Nov. 1st, 2021

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Verified Customer

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Debbie Farinelli Corydon, IN

Sometimes it takes a couple calls to get to who you need. They are always very helpful though

3 years ago

Reply from Icon Solar

Thanks for the feedback, Debbie! We will absolutely strive to do better. Welcome to the Icon Solar family!

Nov. 2nd, 2021

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Verified Customer

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Tonya Allen New Paris, OH

Only because I bought a lot more panels than needed and not producing enough energy

3 years ago

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Verified Customer

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Jeremy Hamilton, OH

Matt was incredibly knowledgeable and helpful.

3 years ago

Reply from Icon Solar

Thank you, Jeremy! Great to hear Matt was so helpful and knowledgeable. We appreciate you leaving us a review - welcome to the Icon Solar family!

Nov. 8th, 2021

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Verified Customer

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Mike Martinsville, IN

Knowledgeable, quick, and easy to work with

3 years ago

Reply from Icon Solar

Thank you for leaving us such a great review, Mike! We enjoyed working with you and welcome to the Icon Solar family!

Nov. 8th, 2021

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Verified Customer

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William Botting West Alexandria, OH

Good job working great thanks got it done quickly

3 years ago

Reply from Icon Solar

Thanks William! We appreciate the feedback and excellent review!

Nov. 1st, 2021

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Verified Customer

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Gary Higgins Greenville, OH

30 days past completion, for inspection, and activation

3 years ago

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Verified Customer

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Justin Doyle Independence, KY

I was lied to. And information was hidden.

3 years ago

Reply from Icon Solar

Hi Justin! We apologize that you have felt misled. We spoke with your solar consultant who said he has been in contact with you since installation and that you have mentioned you were happy and had basically no electric bill, but did not discuss any issues or concerns with Icon Solar. We have made multiple attempts to reach you since you posted the review and have been unsuccessful. Please give our office a call at (513)396-7777 and we are happy to discuss any of your concerns. Thanks, Icon Solar Team.

Nov. 23rd, 2021