Freedom Power: Read 316 User Reviews From Real Homeowners

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Verified Customer

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Beverly LaFrance Austin, TX

I don’t see it in my electric bill each month. They are the same.

2 years ago

Reply from Freedom Power

Hi Beverly, we are sorry that you are having difficulties with your system. Different factors influence the production of your panels, and it varies for every homeowner and/or circumstance. We hear your concerns and are going to look into this for you. Someone will be reaching out to you soon. If you have questions in the meantime, feel free to email customerservice@freedomsolarpower.com. Thank you.

Mar. 6th, 2024

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Joseph W Seehorn Georgetown, TX

Not hearing back from you on references for more clients for you!

5 years ago

Reply from Freedom Power

Hi Joseph - So sorry to hear that we dropped the ball on this! Please send me an email at claire@freedomsolarpower.com and I will make this right for you.

Sep. 28th, 2021

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Verified Customer

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Sayuri Yamanaka Austin, TX

Customer service, proactive approach, language access

5 years ago

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Verified Customer

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Mark Waco, TX

Been excellent except they lack direct communication

5 years ago

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Matthew Roberson Argyle, TX

Super easy to work with. I really like these panels more than the others I looked at

2 years ago

Reply from Freedom Power

Hi Matthew, We enjoyed helping you make the switch to solar and sincerely appreciate you sharing your feedback. If you ever need anything in the future, we'll be here for you. Thank you for choosing Freedom!

Oct. 5th, 2023

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Robert gray San Antonio, TX

Did not save money. Want to sell house and won't recoup any money. Horrible decision

5 years ago

Reply from Freedom Power

We're sorry to hear the savings didn't meet your expectations, Robert. Please email us at CustomerService@gofreedompower.com so we can look into your account and see how we can help.

Jul. 10th, 2026

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Louis

2 years ago

Reply from Freedom Power

Hi Louis! We are thrilled to hear you're enjoying the benefits of solar. Thank you for your review.

Mar. 27th, 2024

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Dejo Vip Tampa, FL

The product is working well. The service is reliable,great labor team work.

2 years ago

Reply from Freedom Power

Hi Dejo, thank you for sharing your experience with us! We are happy to hear that you've enjoyed making the switch to solar. If you need anything in the future, feel free to reach out.

Oct. 16th, 2023

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Verified Customer

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Krystal Sifuentez San Antonio, TX

They have terrible customer service. No one gets back to you with answers.

5 years ago

Reply from Freedom Power

Thank you for your review, we take your feedback very seriously. Please send me an email directly, I'd like to look into this for you and make it right - Claire@freedomsolarpower.com

Jul. 28th, 2021

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Verified Customer

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Jason Leander, TX

Service desk has been less than adequate

5 years ago

Reply from Freedom Power

Hi Jason - that is definitely not the type of experience we aim to provide. I'd like to look into this for you and make it right. Please feel free to email me directly, claire@freedomsolarpower.com.

Jul. 20th, 2021

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Mark Pearlman Parker, CO

Love the $ we are not spending on electricity

3 years ago

Reply from Freedom Power

Hi Mark! We enjoyed helping you make the switch to solar and sincerely appreciate you sharing your feedback. If you ever need anything in the future, we'll be here for you. Thank you for choosing Freedom and congrats on going solar!

Aug. 28th, 2023

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Jeffrey Pollock San Antonio, TX

Ryan S great representative; explained the steps.

3 years ago

Reply from Freedom Power

Hi, Jeffrey! It sounds like Ryan did a great job making sure that the process to go solar was as easy as possible for you. Thank you so much for choosing Freedom!

Aug. 23rd, 2023

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Daniel Decatur, TX

System install was done in a timely fashion. System is operating as expected.

3 years ago

Reply from Freedom Power

Hi, Daniel. Thank you so much for rating your experience with us so highly! We're glad you are happy with your system, and hope you know that we really appreciate your business.

Aug. 11th, 2023

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Ronald Campbell Houston, TX

Good product, Service is reliable, organized company.

3 years ago

Reply from Freedom Power

Hi, Ronald. Thank you so much for rating your experience with us so highly! We are thrilled to be working with you.

Aug. 11th, 2023

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You Corpus Christi, TX

A wonderfully easy to navigate website with great interface options

3 years ago

Reply from Freedom Power

Hello, You! Thank you for the feedback on our website. If you would like to be contacted or have any questions please email customerservice@freedomsolarpower.com.

Nov. 30th, 2022

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Imtiyaz Maredia Richmond, TX

They don’t care for the customers all they care for is money. False promises and bad after sales services

3 years ago

Reply from Freedom Power

Hi Imtiyaz- thank you for reaching out to alert us about this. This is certainly not the experience we want our customers to have, and we are actively taking steps to improve our communication efforts. Do you mind emailing us at customerservice@freedomsolarpower.com or calling 833-500-0014 so that we can get to the bottom of your problem for you? We need a little more information to direct you to the right person.

Aug. 11th, 2023

Freedom Power Reviews